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Comments
They authored the Magnusson-Moss Warranty Improvement Act and had it pushed through Congress to say "look what we're doing for consumers!". Then, they almost never do a voluntary buy back, and when suit is filed against them, they fight tooth and nail 'til the bitter end. A serious contradiction and Catch 22.
Every state's "lemon law" is based on the Mag-Moss Act and adds or supplements things unique to each state.
in other words, when you buy a new vehicle they are also selling you a warranty, and the sales agreement (to my knowledge) did not have a clause that said anything like "this vehicle will squeak, rattle, and vibrate after purchase" ---- so they are obligated to fix the vehicle. and they have up to 4 attempts to do so. so, if they can't fix it, and anyone with hearing can also hear it, then the market value of the vehicle is affected....i.e. the lemon law applies.
1) How does this affect use? Can you not operate the vehicle? Start the engine, put it in gear, and go? Doesn't affect use.
2) How does this affect safety? Is the truck going to blow up because you have a rattle? No. Are children unsafe? No.
3) How does it affect value? There's a fix for the problem, either here now or forthcoming. There have been many "glitches" with new vehicles that have had no affect on value (the Toyota Sequoia was referenced a few posts back) - as a licensed appraiser with over 15,000 vehicles behind me (bought, sold, and evaluated), you can't convince me on that one.
Is it annoying? Sure. Would we win a lemon law trial? Absoluetly not.
so even by your limited standards of what does in fact cause a reduction in value, or something that does not meet the expressed warranty of the vehicle....the roof problem would apply to the lemon law. furthermore, there is no fix for the problem, they may be one coming if you can believe what nissan says....(service manager just told me yesterday that the brackets that they thought were going to fix the problem have been put on hold because they are not fixing the problem, just making it better, so engineers are re-designing them again). so as of today, there is a major problem with the vehicle, and they have already had 8 chances to fix it (far more than the 4 required), and it is still not fixed. i am not required to "wait" until a fix "might" come along from nissan to pursue lemon law compensation right now. and it will be a slam dunk.
So far I like the truck. Can't say the same for Nissan service.
Note: Bowke...your dealership offers excellent customer service, I'm sure..so there's no need to take me out to the woodshed.
Oh yeah, hey gave me a brand new G35 coupe loaner to tool around in. (for an oil change!!) They know that eventually you are going to test their whole product line through service loaners and buy your next car from them.
Truck was washed, waxed, and tires spit shined when I picked it up.
Forgot to mention that my other two cars are nissans. A maxima and pathfinder, and i do have to say it always seems like pulling teeth with the Nissan dealer in regards to service. awhile back a few posts compared the extra $8k you pay for the QX56 over the armada and one of the the arguments for the extra "value' of the QX was for service. I don't believe you can really quantify that value until you experinece it - its nice to live the good (infiniti) life!
As for rentals, so far everytime my vehicle has been in the shop, I have been given one. Typically a Neon, but a rental nonetheless. I was informed that my warranty covered this. Does this only apply to those of us with extended warranties? (Trust me, 1/3 of the extra I payed has already been spent on rentals alone!)
Or so lots of attorney sites (like this one) seem to say.
Seems like it's about time to set up a Problems and Solutions board for the Armada.
Steve, Host
probably because they knew it was yours. ksloan, im not trying to snipe at you, but the attitude you show to other people on here is telling.
if your attitude was like that in MY dealership, i would refuse to bid on it simply out of spite.
having said that, you WERE offered money for it. $34k.
While the new cars are on a floor plan with a lender, used invetory comes straight out of the dealer's cash flow....
They want that money on the quick-turning $10k cars and trucks that everyone can afford. I've passed on many trades or bidding on a trade in my career, simply because I didn't want to tie up the money - had nothing to do with the service history of a vehicle.
Nobody's hiding anything - what's with acting like there's some Roswell conspiracy? EVERY vehicle, except maybe a Ferrari Enzo, depreciates at least 10-20% at first - some up to 50% in the first year, like Tauruses and Cavaliers.
Personally, I never saw myself purchasing a new vehicle. It is definately given that the vehicle's value will depriciate simply by placing a down payment. But if you plan on keeping the vehicle, it shouldn't matter too much. Personally, until my baby's engine falls out, I'm keeping her (much in love).
Speaking of engine, how is everyone coming along with gas mileage? Personally, I am still getting an average 13 MPG. I averaged 17 from a two and a half hour drive... I have also noticed that my foot hardly stays off the pedal
And if the dealerships give such lowball offers, sell it yourself. I sold my toyota truck in december and made at least 2k more than what I would have received on trade in. Sold it in one day with a $50 ad. And the buyer didn't even test drive it, if you can believe it. Maybe I just have an honest face.
The Armada is cool, no doubt, but it's not a fad vehicle like the VW Beetle, Mini Cooper, and PT Cruiser were when they hit the market - car biz folks were getting more than MSRP at auction for those things -
Look at a car like the Lexus SC430 - they went for $2500-5000 over MSRP, they'd pull MSRP at auction all day long - it's died down some now, but for a while, they were the golden goose.
I don't know what to tell you about your salesman's statement - he's not smart for saying that, and you were naive to believe it - on any vehicle.
Throw it on ebay!
My armada consistenty averages about 15 mpg. that's a daily mixture of freeway/non freeway driving. I also average about 3 spills a day from the kids in the back seat.
"........ 7k with all the junk ..? .. there kinda floating all over the place right now - "hard money" would be around the $32/$33ish range, anything over that would put you on the last Greyhound bus out of Vegas ....
Terry."
this is from Terry on the "real world trade-in values" board.
This isn't much like the BMW paint job case (link), but cars don't ordinarily have resonating roofs. Seems like one that does should be fixed under warranty or replaced.
Steve, Host
until the 2005 models come out to purchase one . Now as far as problems every new vehicle that come out on the market for the very first time will have problems . You'll have to realize everyone is not perfect. And engineers that build and design the vehicles are not right all of the time, so what I would do is be patient nissan will deliver a better Armada in 2005 hopefully with the changes that will make everyone happy. And I'm not a car salesman and have nothing to do with Nissan products I'm just willing to wait another year to purchase my baby.
This didn't bother me until the gas prices went from 1.5 to 1.6 and now 1.88 for a gallon of 87 Octane... (the reasons behind this are for another forum, of course)
Steve, Host
It's clear that coins from the poorly designed coin tray fell out and into the DVD machine. I'll be contacting Nissan to see if they will replace the machine at their cost. Has anyone else had this problem?
if there ever was a really bad, negatitive attitude on here, it is coming from you.
I'd think you could buy a replacement aftermarket DVD player for $100-$200...not sure though if you could use the existing wiring though?
btw, let's stick to the Armada and avoid the personal sniping please.
Steve, Host
yeah...sure. and how many people are trying to trade a brand new armada in your area? dude...its their BUSINESS to know it was yours.
Just had to comment on trade in value, I planned on an instant divebomb on value, it always happens when you purchase a new vehicle...how would you like to be the guy who bought a Yukon denali for over 50 grand BEFORE GM was offering 8 GRAND off- you can imagine what THOSE are going to get for a trade in!
Talked to two Nissan dealers to see if I could just pop one of their DVD's into my drive to see if the problem is the disc. They both said that they didn't have a disc to use. I mentioned that it should be possible to take one out of a new vehicle on the lot and just check my drive. They said that the drives and the DVD's are matched by serial numbers and they couldn't do that.
I have had to make an appointment to get my LE in to have them troubleshoot the Nav System, and it sounds like mine may be the first one they've worked on. Jeeez, I thought it would be easy to check the DVD and just give me a new one under warranty if that was the problem. No such luck.
By the way, I'm quite impressed by the operation of the Nav System. The degree of detail is amazing! Driving 6-8 miles off of highways on unmarked dirt roads in Nevada was not a problem. It really helped us out. Like I've said before, it's more than a toy. We've named our "voice" Gabby Gail the Guide Girl".
Regards,
Robo Rig