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Comments
The buying experience for me was "all" bad since the car turned out to be such money pit.
For the record to all readers: In 2004, I paid $23,995 for a fully loaded, "dealer certified" 2003 SE Murano. The car was owned by a salesman from the dealership. It had 39k miles. Over the next five years I spent a total of $11,000 in repair bills for failing parts and systems. I can honestly say the buying and owning experience is rather negative.
I would caution purchasing 2009 models since it is the first year in a new platform. The 2011's will have a revision in trim packages and TCB updates. It might be better to wait until later this year.
Also, be aware that the new Murano's, 2009 and forward, share technology with the Rogue. The Rogue is riddled with problems.
Just sticking to the thread "loach".
I found them to be rather dishonest regarding their "Certified Cars".
I subsequently shopped at the "Mall of Georgia Nissan". Found them to be very pricey and non-negotiable.
I later conducted my business at Carriage Nissan in Gainesville, GA. I found them to be the most reasonable to deal with. They were negotiable and came across as honest.
But, I have also recently learned that Nissan Dealers have a practice of "railroading" customers, even ones with bad credit, into compromised (i.e. bad) deals.
The Consumer Protection Agency in GA is investigating as we speak.
I would exercise caution at any Nissan dealership.
I think this post is relevant. IMO. :P
Correcting you further, I am not holding on but warning people so that they may avoid costly unplanned repairs.
Correcting you still further, I have moved on by purchasing an Acura to replace the Murano. Best car purchase I have made in recent times.
CYS further, you have bad grammar, poor spelling skills and poor sentence structure in addition to sounding rather insulting.
Try your "pop-psychological" analysis on some else. LOL.
Please understand though that sharing your story and shoving it down our throats are different experiences on our end. We are here because we may buy, or have bought Muranos already. Our individual decisions may take your experience into account, but we all are big boys and girls here.
So, since there is not an ignore feature in this forum perhaps you could be respectful of us and stop spamming thoughts on threads where the topic has little in common with your story.
Also, folks looking to buy are not only looking for "new" Muranos. Many are shopping for used cars and Consumer Reports publications are generally inaccurate and non-technical.
I have had replies that were positive wanting to know what went wrong and others, like "loach" and "flightnurse", who think sharing a negative experience is wrong (i.e. shoving it down throats).
I don't know where your thinking is if when information provided does not match your experience or opinion it is then bad or irrelevant. Especially, when it can voluntarily be ignored or disregarded.
My advice for you is to buy another Murano. Heck, buy two or three. That way you'll have spare parts when one breaks down.
Don't reply unless you want me to reply back. I find it humorous that my remarks bother you guys so much.
I will not comment more in this thread unless someone asks for my input.
Just an FYI, I live in the metro Atlanta area which is one of the largest Nissan, Honda and Toyota markets in the U.S.
In our 145 resident neighborhood there were six Murano owners; now five. Two of those owners purchased 2009 models; the rest were spread among earlier years.
Interestingly, (3 of 6) were/are having CVT and other mechanical problems. One of those is an '09. I think it is a little more than coincidence. Two neighbors bought '09's because they saw my '03 in my driveway for five years thinking that it must be a great car since I had it so long. They never asked.
There is more to the story than what some have thought. I hung on to the car because I loved the way it drove and truly like the concept of a CVT. As I said the first two years were bliss.
As one writer said maybe I got Monday or Friday car. Or maybe it was just because it was an '03. Being an automotive mechanical engineer I can say it's a case of shoddy engineering and sloppy manufacturing coupled with all the rest.
I leave you all in peace.
Our dealer experience was superior. We settled on a dealer in northeastern NJ. The price was negotiated over the phone, the deal was settled in person that afternoon and the finance office did not try and gauge me on delivery. My salesman was outstanding. If anyone is interested they could be PM me for his cell phone #.
After the fact I had 2 issues arise (not related to the physical car itself) and the management team there addressed them.
I hope I don't have a tale to tell like Mike in a few years. I hope it is more in line with the last new car I bought - a 95 Accord which I am still driving.
Nope. Never said it was wrong - simply that you put it in the wrong thread - which is of course what happens when you post the same diatribe in 15 different threads.
I started a new thread so as not to bother you. I find it odd though, that if you already bought a Murano, and are happy with it, you still return to this discussion.
Anyway, your comments are all welcome in the new thread. It will also help potential car buyers get a glimpse at some real world experiences.
Just make sure "flightnurse" gets her grammar and spelling correct.
I disagree with your last remark "loach".
Glad to see that your happy with your purchase.
I'm in western Monmouth Cty, I'd appreciate if you could send me the salesmans cell number.
Thanks
the end of March ( correct me if Im wrong ) is the end of nissans fiscal year. You can make hotter deals towards the end of this month!
3G below invoice is not unheard of. Check this forum going around the end of March last year!
Happy Haggling!
I cant get mine yet.
I've sent out emails to local dealers (midwest) asking for their best offer. What should I be expecting? I believe the invoice falls around $34,500 + TTL and that's what I'm being offered by those that have responded right now, so about $3000 to $3500 below MSRP.
Even though I asked for their best offer, will they (and are they expecting me to) still negotiate further?
I was thinking if I can get around $5000 off MSRP it would be great, but the post above indicates it's possible to get $3000 below invoice so I'm not too sure what to aim for.
Another questions I had was on the SL trim...does it allow you to connect your iphone/ipod?
The SL only allows ipod connection via a basic composite (y/r/w) input jack on the back of the storage console in between the front seats. This is played through the stereo by setting to AUX. You will have no control over the ipod via the car stereo.
The lease of which in their tech package. I would look at other cars that are similar in design. You will be spending a lot of money and you should find what you know you will be happy with in the long run.
I had the premium sound system in my Murano and had a lot of problems with speaker channels skipping out and the CD player malfunctioning. Also, the FM/AM antenna seamed to be underpowered; I had difficulty maintaining a signal in certain areas. I have not noticed this with my new Acura to compare.
The standard Acura MDX allows full control through the car's audio controls including through the steering.
Just a thought.........
The Murano is a wonderful car for those who cannot or choose not to spend more than $35k out the door.
The Murano LE exceeds $40k when you add in the options being discussed above and that are standard on a Acura MDX. At that point, you are not far from an apple-to-apple comparison.
I don't know what "ambercrombe's" budget is, I was simply offering information on their question posted above. You would also agree, I'm sure, that all the mfgrs. and dealers are offering deals to move vehicles.
I am glad you like your car, but maybe "ambercrombe" hadn't considered other alternatives and I was just trying to help.
oddly enough though, the stereo system ( top model ) was so terrible I didnt pull the trigger on the vehicle. yes stereo is very important to me and for a 40 thousand dollar vehicle the equipment was horrible horrible horrible on sattelite as well as radio.
Still seemed overpriced for the quality of the dashboard and little plastic dashboard stuff.
Back seats where way uncomfortable and didnt seem to provide the same adjustments that the Murano does.
Also harder to find an Acura dealer willing to "negotiate" a lower price as much as many Nissan dealers do.
uyou cant compare sticker price to sticker price. Nissan will "let go" of inventory alot easier than Acura.
A 40 thousand dollar acura is a 40 thousand doallr acura minus some trivial rebates occasionally. Nissan can go 3000-5000 below invoice on alot of models.
Acura should use Bose systems in lieu of their standard.
I've test driven RAV4, CRV, Ford Escape and Murano LE AWD, Subaru Forester. Murano just beats everyone in this category. The first car I drove was a LE AWD - and I couldn't help but use that as a benchmark when I drove the others. In my opinion, nothing comes close to a Murano experience.
The lowest quote I have till now is 34000 + ttl. What's a realistic out the door price for Virginia ? I'm actually aiming for 34K. Is that possible ? I also noticed that dealerships have many Muranos on their lots. The don't seem to be selling. I can't figure out why.
I've spent a month researching SUV/crossovers. It's getting a little tiring now. I would have bought one but $650 a month feels heavy. Now I wish I hadn't driven a Murano the first place ! For anyone who's looking to buy one - here are some things I observed :
1. Unless you drive the car, you'll never know what suits you
2. Many online reviews aren't that accurate.
3. Stickers are marked up high.
4. Check out truecar.com / overstock.com to get realistic numbers. But use these as trump cards in the negotiation process...bring them up only in the end !
5. Meet as many dealerships as possible - each have different incentives.
6. Comparison parameters break down when you look closely - eg RAV V6 Ltd are not pleasing, and you end up comparing that with CRV EXL which is greatly underpowered. This is where things get fuzzy.
7. Just because you have a powerful engine, doesn't mean its priced higher. eg RAV4 Ltd is actually cheaper than CRV.
8 CVT transmission matter a lot ! It's awsome and totally worth the money. Escape Hybrid and Murano have it.
9. If you're looking to keep price low, not worried about interiors, and get a great car, Forester might be a great option. It's large sun roof is very attractive and is on the whole, a smart looking CUV.
10. Manufacturers are pricing their cars on simple and cheap technologies like USB, bluetooth, etc. Its ridiculous. More so if you consider that these have existed for many years now.
I think you will find owners of Muranos in this little section of the internet as well as potential owners! tells you alot about the car when owners come back in to guide and help future murano owners.
If you can get below invoice on any murano you are getting a great deal in my opinion. Even if you pay sticker price minus a little BS 500 dollar rebate you still walk away with a Great vehicle! there is no price to high for satisfaction!
The Murano is crafted so thouightfully and with some nice feeling materials compared to some competitors.
You sit in this vehicle and you are instantly at home.
The Murano however is cut and dry above the examples you give. Im not sure the RAV 4 or CRV is even in the same category. If it is then the competition is way outclassed. I sat in a few Rav4 at a few dealers and they all where horrible IMO only. The CRV is uber uncomfortable ( I presently have an Element. ( mistake) )..
Keep in mind you can get way below Invoice on the vehicle. 2-3000 below invoive is obtainable.
I suggest not even going into any dealers to make a deal. Sit in the vehicle a few times, test drive it if possible, then decide which model you would like and send emails to every internet manager you can in your area. tell them what your willing to pay. If they accept great, your in, if they decline, you havent wasted your time going to the dealership to try to make a deal. Most salesman are not looking to give you any "deals". Grab A murano below invoice! you wont be sorry.
Look at posts 2662 and 2663 on page 134. Typical deals you can get. reach out to the guy in 2663 he will give you a contact who is in the position to make the deal quickly and not give you the runaround.
Good Luck!
I hope you will stay on the thread. Your information is valuable, and the 2009 Murano's show some serious early problems, which is concerning. I bought a 2010 yesterday despite knowing about them. I think its a totally cool vehicle. The main problem the 09s are having is with head gaskets and coolant leaks. The major part of this to me is not the occurrence of the problem but the fact that the engine has to be removed for the fix, and big American hands are not the same as factory trained do it every day small ones and robotic arms. That's the real problem. My salesperson, upon direct questioning, knew about the problem. But is he gonna do? He didn't design and build the car. Its a fun second vehicle to me and I doubt I'll put a lot of miles on it. Anyway, I hope you won't let folks chase you away.
I am very wary of all Nissan products. Many of the auto makers are putting products out on the market that are "politically correct" but not well engineered and tested. They are also not proving to be very robust.
I think you see this with several mfgrs. because they are implementing a lot component systems of hybrid/green energy cars into their broad product lines. Some of these systems just don't fit the application.
Besides, climate change is a big farce.
Drive on.
MSRP --- 34,745
Invoice --- 31,791
Paid ---- $29,537 ( includes destination charge and assigning of $1250 rebate dollars over to dealer)
Options:
1. Leather
2. Premium
3. Dual Moonroof
4. Carpeted Floor Mats and Cargo Mat
5. Accessory Value Package
6. Splash Guards
7. Bumper Protector
8. Bug Protector ( Black Plastic Shield across front of hood)
This was a good deal, but not a great one. After dealer hold back their cost was about 28,800 as a guess, but I believe in leaving meat on the bone too. Its the end of the year and just go straight to a manager and help him or her with end of year sales numbers and help yourself out to a bit of a deal as well. Mileage at time of purchase was 15 miles on the car. Manufacture date was 12/09. Car must have been sitting for 2 months. Saw the same at other dealership too.
This is Houston, Texas, land of a gazillion Nissan Dealers. After TTL and Document fee total OTD was $31,780.
I am in Houston also and just got a quote for a SL.
Options:
1.Leather
2.Dual Moonroof
3.Tech
4.Premium
5.Bumper Prot
6.Assy Pkg
7.Mats
8.Wheel locks and Nitrogen {{{ whatever that mean}}}
MSRP $362445
Invoice$33132
My price $31882 after $1250 rebate
What do u think?
I think I will wait until March 31 to pull trigger.
Had a used 2003 that I bought in 2004
Bought a used 2009 S AWD last year with 18k on it.
Traded the 2009 for a brand new 2010 SL AWD MSRP $32,500
Just as a little background I also sold cars for a short time and even have bought cars wholesale at manheim dealer auctions through my many contacts.I THINK I am on my 10th nissan so I can tell you alot.
Bottom line?They were desparate to sell cars this week at one of my local dealers...
Got a check back from the dealer for my 2009 murano for nearly $20,000 (it was paid for)
Financed the new car at 0% for 3 years....total price,tax,fees,everything OTD $27,740.I guess If I back out all the crap I ended up paying in the mid 26's?I did not do the math yet.
I hope this will help some,it was even below the best truecar.com price.But 2 other dealers I went to were minimum 3 to 4k higher .I also looked briefly at a 2010 CX-7 AWD and the car stickered for 4k less,but mazda's bottom line was actually $600 more in the end!Plus it was not as nice......
If I could help with any questions,I would love to.My 2009 served me well for the time I had it.The only issues I had was a broken cup holder door,and a broken power window motor,both fixed under warrantee.
Also,for the record the 2009 was driven in major snowstorms (2 feet or more) in the california mountains through steep dangerous roads and performed flawlessly.I really love the Vehicle.Having the low gear is a must for me which excluded most other SUV's.
Just so everyone knows, financing is an income center for car dealers in general, depending on loan terms they have. Of course 0% doesn't leave much for them :-).
It's well worth the purchase for any deal 4k or more off of MSRP,as long as there are no extra fees shoved in at the end.ALL dealers in Vegas charge a MINIMUM of $399 for doc fee,some as much as $599.Plus registation here is the highest in the country and is not included in the numbers since we have to go to DMV and do it ourselves here.
Just make sure you get an OTD price and then keep negotiating.Even when they give you a price you are willing to accept,hammer them for another 4 or 5 hundred or start to walk.
No matter what you pay,it's one of the best vehicles on the road today,so ultimately if you like the car...buy it.
Right now An '09 CPO probably would not make sense,in the case of the murano it would probably be the same price for a new one.If you need to spend alot less an '08 might make sense depending on the brand.
My other car is a 2007 VW Passat CPO,I bought it with 45k miles so CPO made alot of sense in that situation.My girlfriend drives it and I did not want to worry about it,we already used the roadside assistance twice.The tires turned to crap shortly after purchase and the CPO did not cover it,I had to lay out $600 for new tires even with the warrantee.
Some others I liked were
Subaru Tribeca,and most other Subaru's are great cars...Harder to get deals because there are not alot around.Subaru's are top notch,had 5 of them.
Mazda CX-7 or CX-9 are ok if you like a car like drive,build quality seemed better on the nissan.If you don't mind the basic model,The CX-7 can be had new for the low 20's with 2 wheel drive.Never had one,so I could not tell you how great they are.
BMW X-3 I had was really nice,if you don't mind going in the 2006-2008 years to save some coin.Pretty firm BMW ride,I liked the one I had.A new one comes out soon,so the current ones should take a nice price hit soon.
I would stay away from Murano's before 2009,the CVT kinda sucks(I hated that tranny!) and the interior is not very impressive.
I would stay away from most american cars,absolutely avoid any crysler/jeep products.
Newer Hyundai's are ok,VW tiguan also...but the VW is pricey and The murano offers alot more.
Probably alot more I am forgetting,so let me know If I am missing some you like.
!
We tested drive
X3: small, expensive, even with leather interior still has a lot of vinyl and plastic.
Pilot: very roomy inside ( may be too large for my need) good ride, again with leather there are still lot of plastic all around, good discount on 2010 models.
CRV EX: noticeable road and wind noise,don't like interior plastic/fabric, don't like the way 2nd row fold (not flat floor,lot of hooks and uneven indentations)
Highlander & RAV4 & Venza: ex-contender due to the whole recall things.
Now I'm back in square one. Thus,we're now considering Murano, Terrain and SRX, even Huyndai CUV... :confuse:
All toyota's...just too vanilla,nothing that sparks my interest.In the old days I had four runners and land cruisers which were fun,now they are just family vans.
CRV...I just think it's a car really...Nothing much "SUV" about it.
Terrain looks kind of interesting,but it's not cheap and the dash is hideous looking IMO.Good gas milage......
Caddy SRX.....I drove a 2007 (I think) while I was having a car worked on for 2 days.I don't know about the new ones,but the 07 was a total piece of crap,fit and finish was just horrible.Especially on the interior.
The new hyundai is nice,but only available in a 4 cyl engine......They have a turbo coming out next year.
There are plenty of nice "luxury" crossovers,but way more value in a new murano I think.I would not pay 40k for ANY vehicle no matter what the nameplate is.I still cannot find any better value than what I just purchased,at least based on the deals out there at the moment.
My 2009 and 2010 are the same and it is normal.The new CVT is no comparison to the older muranos where the CVT was downright annoying.You can't even feel the new CVT changing gears,or at least I have not noticed it.
The new CVT is seamless,smooth and refined in every respect.The low gear and the ability to turn off the overdrive is a great help in the mountains and in snow.Probably one of the best automatic transmissions I have had in any car.
My 2010 only has 35 miles on it so I will let you know of any changes,But with driving my 2009 over 10k miles I know the car pretty well I guess.