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Mercury Mariner

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  • I have a 2005 Mariner Premier and I have the same message. My dealer told me the same thing as you heard. I have 10,000 miles on it and so far there haven't been any problems. Hopefully we are okay. Let us know if you find out any other information.
  • nvbankernvbanker Posts: 7,285
    I will say, the Lexus dealer has nothing on the Lincoln-Mercury dealer in the Service department, other than outrageous prices and a much nicer waiting room with bigger TV. They are pretty much equal in the service. Both offer free loaners (although with Lexus, they buy the gas too), the Lincoln dealer will get me in faster. But that's about the only difference I see.
  • I just bought a 2006 Mercury Mariner. I live in MN and need to scrape my windows when it gets cold out. I just noticed after scrapping the windows that I have scratches everywhere on the tinted windows. Has anyone else had this? How do I fix this?
  • mikewmikew Posts: 7
    Hi,
    My wife purchased a 2005 mariner last July and from the get go had a problem with the car pulling to the left. We waited 8 months for an "engineering" fix only to be told the truck needed new tires. They replaced the tires with Michelon cross terrain SUV tires (originally had Continental tires) last week and the truck still pulls to the left. The dealership here (in Michigan) has 15-20 other mariner's with the same problem. They have been working with an engineer here in Dearborn Michigan. When we were told it was a known problem and engineering was working on a solution and the dealership was waiting on parts I assumed it would be mechanical and not a tire swap. Anyone else experiencing this problem?

    Mike...
  • nvbankernvbanker Posts: 7,285
    First I've heard of it. I have 2 Mariners, they don't do it.
  • mikewmikew Posts: 7
    Are they AWD mariners? We were told it was only affecting 2WD mariners. I have some Ford people looking into it for me as I'm starting to get a little frustrated.
  • nvbankernvbanker Posts: 7,285
    No, they're both 2WD. They were bought several months apart also, they are V-6's.
  • mikewmikew Posts: 7
    We have a 2WD v-6 as well. I had the service manager out to our house last night and we test drove. He agrees the car still pulls. We swapped cars and he's supposed to meet with a local engineer today and test drive with him. I was told our dealer had 35 vehicles with the same problem which Ford said was a tire issue. They've replaced tires on all 35 vehicles but we are the first to return with the same problem. I'm supposed to get a call from the engineer this afternoon, I'm curious to see what he thinks after driving the car.

    I'm curious. If you don't mind sharing. When were your two purchased and what brand/model tires do you have.

    Thanks,
    Mike...
  • nvbankernvbanker Posts: 7,285
    Sure, the Brown one was purchased last November, around Thanksgiving, and the Green one was purchased just in March. Pretty sure they both have Continental tires, but I'll check tomorrow (they're used for my business, and my couriers take them home, so I don't have access to them right now). But they get driven hard, every day, and not all that carefully. You'd think if there's a systemic or engineering problem, I could demonstrate it. Continental tires are junk, IMO, but I'll burn them off. On my personal cars, I prefer Michelin or BF Goodrich.
  • mikewmikew Posts: 7
    Well they re-aligned the car again and it appears to have helped, my only concern is they've over adjusted it to compensate for the pull. I finally got to talk to the engineer and he said they did have a production run problem with the tires (wouldn't say when) and it only impacted a relatively small number of vechicles. I'll be taking it in to my own garage and having them check it out to make sure everything is okay and there will be no long term problems.

    You are right, the continental tires are junk. I had them on my Expedition and couldn't wait to replace them. The Michelin tires they put on the mariener are much better tires.

    Appreciate the feedback/info,
    Mike...
  • :confuse: I just bought an 06 Mariner Premier and after driving with the radio on for about a half hour it starts to make a strange humming noise (it almost sounds like it is trying to read a cd but will do this even without a cd in it). If I turn the radio off it sill makes the sound and it is coming from the unit itself and not the speakers. If I shut the car off it still makes the sound (although it changes in pitch) and then stops once I open the door. I can not imagine anyone else has had this problem but I figured I would ask. Any help would be appreciated.
  • nvbankernvbanker Posts: 7,285
    Sounds like you need a new head unit for your Stereo System. The actual radio isn't in the dash, it's in a panel somewhere in the back, but the CD drive is behind the radio panel, and you need a new one. If you can demonstrate the noise to a service writer, take it in - they'll give you a new one. I went through 4 of them once in my Navigator before I got one to work right. Then, just my luck, I turned in the truck shortly thereafter!
  • clariosclarios Posts: 19
    Actually, it's not the need for a new head unit for the stereo system. I went through this problem, and took months to resolve. Initially, Ford Engineering (a resource that the dealer's service department has) said that the stereo worked as designed. The noise is made by the cooling fan. Below is a copy of my original post (#343), with the information for the solution. Also, I mentioned at the end of that post that I would try to get the bulletin #. I was not able to get it. If it helps, Lincoln Mercury of Bellevue (in Bellevue, WA) is the dealer that fixed this for me. If your dealership is not aware of the solution (which is likely), they can contact this other dealership. They mentioned to me that they would make sure all their people know about this solution, since Ford is not providing the information. So they can help your dealer out.

    ------------------

    My latest update on the high-pitched noise coming from the MACH 300 stereo...

    Visteon, the manufacturer of the MACH series of stereos, issued a nation-wide bulletin to all its service centers about this problem. The service centers should take out the stereo's cooling fan, which is the culprit. Visteon has apparently done enough testing to know that removing the cooling fan will NOT cause over-heating. So now I need to take my Mariner to the dealer. They will take out the stereo, and the service center will pick it up on the same day (luckily, there is a service center in the same city, and the stereo slides out by pressing on a couple of pins). They said I should have it back in 2-3 days.

    Now, here is something I thought was interesting... Visteon, as I have found out, is actually owned by Ford. This being the case, why did the dealership not know about this? Even worse, when the dealer called the engineering hot line for dealerships in Michigan, why did they say that that there was nothing they could do because that was how the stereo was designed? Ford, Mercury, Visteon... all one company. Yet, one doesn't know what the other one is doing. I had to dig deep on my own to get this resolved.

    BTW, I will try to get the Visteon bulletin number and post it here, in case others have to go through this.
  • nvbankernvbanker Posts: 7,285
    I have owned tons of Fords, and I wish I could believe this explanation.... but I don't.
  • Has anyone had a steering problem with a Mercury Mariner 06, mine pulls or drifts only to the left, it doesn’t matter which speed I’m going. The local Mercury dealer has identified that it does pull/drift, but a regional rep says he couldn’t identify that a problem exists. After driving for 30/40 miles my wrist gets sore from pulling the wheel to the right. Any feedback would be appreciated
  • nvbankernvbanker Posts: 7,285
    You're not alone, I'm afraid. My Green Mariner drifts a little, but I don't drive it, my Courier does. So we aren't making an issue of it. But my brown one doesn't do it, and they are identical units.
  • mikewmikew Posts: 7
    Yes, see my posts from around April 18th. My wife's mariner pulled to the left from the day see took delivery. It took from September of 2005 until the first part of April 2006 to get the fix. From what we were told by our dealership and the regional ford manager there was a production run which introduced bad radial tires. Ford knew there was a problem but was very slow to react and wouldn't really say what it was (We were originally told it was a mechanical problem) They ended up replacing our continental tires (crap tires) with Michelon cross terrain SUV tires. It took a couple alignments after the tire swap but the problem did go away. Since we got such a run-around from Ford we took the car to our local mechanic after the fix to verify it wasn't a suspension problem or something similar. The vehicle checked out and has been driving great since then. I suspect that Ford wasn't excited about another tire fiasco which is why they were so secretive.
  • nvbankernvbanker Posts: 7,285
    You are sure right about the Continental-General tires being crap..... My experience with them has been awful. I usually switch to Michelins myself. Although the Dunlaps on my Lexus have been good as well.
  • steverstever Viva Las CrucesPosts: 41,901
    Please visit the Mercury Mariner: MPG-Real World Numbers discussion and report on your gas mileage. Thanks!

    Steve, Host

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • traylorootrayloroo Posts: 3
    I no longer buy Mercury .... (slow learner ... had many). The reason was the uneven front tire wear. The left front tire, left side as I recall, would wear down, leaving yet a lot of tread on the other side. I complained and complained to the dealer ... who replied: "We checked your tires, they are set at factory specs ...."
    A shade tree mechanic gave me a logical answer, had to do with the turning set-up. Also, had to do with the crown in the highway, while driving on the straight away ... I had to pull left on the steering wheel .... hour after hour.
    I am surprised to read here that they haven't been smart enough to correct that problem. Until reading here, I was almost tempted to yield, and return to Mercury. But, now at age 88 ... I better not wait any longer for Mercury to correct this fault ...
  • i know the ford escape-merucyr mariner history...
    but i must say i love the mercury mariner, the desig is more elegant and modern than the escape, i love this car. ;)
  • nvbankernvbanker Posts: 7,285
    And I do have the slight pull to the left in both of them, however, it's the tires, not the car. And I don't know what trayleroo is talking about. I've driven Fords, Lincolns, Mercurys since 62, and have never had a chronic tire wear issue in over 30 cars, UNLESS the front end went out of alignment. Aligning the car fixed it every time.
  • traylorootrayloroo Posts: 3
    The Mercury-Ford dealer insisted the alignment was at factory specs. I insisted the car was pulling left .... and that the left side of the left tire showed wear, while there was yet a lot of tread depth on the rest of the tire. After about three or four cars ... I gave up. Otherwise, I would still be driving Mercury.
  • nvbankernvbanker Posts: 7,285
    Was it three or four? I can tell you exactly how many I've had that didn't pull....22.
  • donbarondonbaron Posts: 13
    Mike. My Mariner Hybrid also pulls left a tad. (Nothing that the weight of my hands on the wheel will offset.) Keep me posted on what Engineering has to say, For the meantime, I guess a head on with a tree is just as bad as a Head On with an oncomming car!! Don PS The Vehicle is so responsive anyhow; I really need to tend to the wheel vs. other vehicles I have owned.
  • mikewmikew Posts: 7
    See my last reply (a few messages above this one). Turned out to be a tire issue. Once they switched to new Michelon tires and did a alignment the problem went away. I had our local mechanic check everything out just to make sure it wasn't a bigger problem that what they said it was and everything checked out. I've heard of other Mariner owners with the same problem.
  • I had two Sable wagons, a total of about 200,000 + miles, both pulled left and the left front tire wore down. I rotated tires, the dealer insted front end was alligned to factory specs .... but that left front tire wore down on the left side leaving me with lots of tread on the middle and right side.
  • I just bought a 2007 Mariner and I feel a vibration in the gas pedal between 35-40 mph and 45-50 mph. I brought it back to the dealer and had a mechanic look at it. He verified the problem and thought it was the drive shaft. I made an appt, left the car, and got a phone call saying they couldn't find anything wrong -all the 2007 models do it. I don't agree. I test drove 2 others before making my purchase and never felt it. Regardless, a brand new car shouldn't have a vibration! If anyone has had a similar experience or can offer any help/suggestions that would be appreciated.
  • beerme1beerme1 Posts: 66
    Anyone have an issue with the engine knocking? More so when using a summer blend of gas?
    I have had the problem pretty much all along but not every tank. When it's been at the dealer of course it's been fine. :sick: It is more noticeable to me going uphill and way more noticeable in the summer.
    The dealer told me to bring it in when it's happening. I tried explaining that it is not a constant thing. But they said it hasn't tripped any codes so they cant tell anything.
    What's weird is how in any given tank it will do it or not.
    Like I said it is not a constant thing.
  • nvbankernvbanker Posts: 7,285
    Yes - I have 2 05 Mariners, and they both do it. However, it's a trace knock, not a hard knock, and the dealer says it's "normal" for that particular Mazda engine to do that from time to time. Actually, I believe him. I'm ok with it, but I know some people won't be, it'll bother them. The knock-sensor in the engine is set to allow optimum spark advance when needed, and this will give you trace knock. We have found that changing gasoline octane levels doesn't make a difference.

    The good news is, your engine is running very efficiently - the bad news, it'll knock sometimes. Turn up the radio? That's what I tell my drivers to do....
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