Freestar vs Windstar

sirius2 · May 2003

I want to buy a minivan in the next year. The deals are great on the Windstar right now, but the Freestar looks like a better product. Especially the folding third seat. Does anybody have any thoughts on the pros/cons of these two vehicles??? Thanks,

hdmatrix · June 2003

Sirius,

If you are thinking about a Ford MiniVan you should talk with other owners first. I have two 96 Windstars and both Transmissions blew between 65-75 thousand miles. Both identical failure modes, even the case cracked so I could not even get a core charge refund. Head gaskets went at 79K and the other van exhibits the same symptoms. I also have an explorer and am dumping all three vehicles. Based on past Ford reliability I would expect the Freestar in it's first year to be capable of multiple catastrophic component failures. Maybe you will be able to experience an engine and transmission failure simultaneously. This may be a plus for Ford since it will destroy all evidence of the defect. Unless you are only planning to drive the Ford for 36K miles, I would check out the new 2004 Toyota Sienna or the Honda Odyssey. Just keep in mind Fords are 50K mile vehicles.

sdhart · July 2003

I've had my Winstar since it came out. Its strong , smooth at 47K miles. compared to the Windstar the FreeStar for 2004 is a close copy spacially and style-wise. The Ford quality is very apparent, and when I rented a Dodge Caravan on vacation. It was slower and noisier, w/less confident highway poise. The Hondas are slower still. I get close tho the est. MPG. for mine.
I have cared for my van with Mobil 1 oil changes. The power sliding doors are still smooth, as is the tranny. Exterior shines on.
SO, I will wait until end of 2004 for my next smart purchase, The 2004 Freestar. I look forward to the new features and upgrades, like 4 wheel discs.
-Steve

trainboy · July 2003

Sorry HDmatrix, but I must disagree with you on this one. My wife has a '96 Windstar with 78K miles and it is doing fine, albeit kid wear and trim fatique, and we are replacing it soon with the Freestar. I have also had 3 more company Windstars, '98, '00 & '02. The '02 will be replaced soon with a Freestar. I work for General Electric and they have oodles of these units. They seem to feel that 80K is the optimum point to put the units out to pasture. I have never had an major powertrain problem on these or the 4 Taurus's that I have had. Our maintenance program is simple, oil and filter every 4k miles, rotate tires and check brakes at 12k and DON'T TOUCH THE TRANSMISSION. If Ford things work, then don't fix them is the theory.
On any forum, you will find people with problem vehicles. For discussion, if 1/2 of the people on the forum complained about their vehicles, would that mean that 1/2 of ALL of the same vehicles manufactured are equally bad? Would a manufacturer stay in business with that type of quality? Take the gripes on the forum's as isolated, frustrated owners, looking for help. When I see these gripes I always wonder if these owners are dealing with a reputable Ford dealer or something much less. Sure there are lemons like Ford's early Windstar engines and they took care of those for those who pursued them.

Sirius2, go and drive the units, first and foremost. Use the specs for a tie breaker if you must. My wife and I looked at the specs and thought the '04 Sienna looked like the real deal, until we drove it. We just didn't like the unit for the price. The Odessey was the runner up until we sat in it; we couldn't get the seats back far enough for our leg length.

fezo · July 2003

They seem to feel that 80K is the optimum point to put the units out to pasture.

Given that caveat I would agree with you. Our Windstar experience was OK (not flawless but definitely OK) right until a bit after 80K. It sort of imploded after that. Everything you've heard already - head gaskets, tranny, valve cover gasket, timing chain cover gasket. Corporate Ford treated us like lepers and the dealer just blew us off. Too bad, a little sympathy and reduced costs might have kept us in the Ford fold. It was as much their attitude as it was having to spend $5,000 in repairs over teh course of 7,000 miles.

trainboy · July 2003

Steve, you have my sympathy. We are approaching the magic 80K mileage with our personal '96 Windstar. Finally I have convinced my wife that we need to replace her unit. Since home interest is down, we refinanced the estate and pulled out enough for a new car and some other stuff. I hope we just keep her van running until we can get a new '04 Freestar.

fezo · July 2003

I ahve to admit that up until the crash and burn the thing treated us well. It had been paid off for a year or so and I was enjoying not having a car payment. I'm used to pushing cars for 150,000 miles or more. Pushing took on a different meaning in this case.

Best of luck on the Freestar. Extended warranty anyone? (Couldn't hurt...)

trainboy · July 2003

This will open a can of worms; what is everyone's thoughts on extended warranty? I think they are a rip and don't buy them on anything but notebook computers. I have done ok with our personal Windstar, Ford has been good to us and the only thing that has really been expensive has been the catalytic convertor. In Calif, they are covered for 70k miles, so it was on Ford.

We are in the process of ordering the Freestar now. As previous we won't opt for the warranty extension. What is your thoughts?

Thanks,
Trainboy

Kirstie_H · July 2003

trainboy, there's a whole mess of discussions about extended warranties over on the Finance, Warrany, and Insurance Board. You can get to that board using the drop-down menu under "browse by message board" in the gray sidebar at the left.

fezo · July 2003

Yeah, I know thisisn't really the forum for such things, but if I were keeping a Freestar long term I'd buy one - but I'd negotiate. I bought one against my better judgement on the Ody because of tranny fears (after that Windstar I've been loking over my shoulder). By comparing dealer to dealer on the same warranty the price varied by as much as $900!

alpha01 · July 2003

as to the reasons that prospective buyers feel the Freestar is a better purchase than the newer designs from Nissan and Toyota, and the venerable top performing Honda?

~alpha

trainboy · July 2003

I started this thought process for two reasons. First, I didn't see any real discussions regarding warranty extensions on the Windstars and I saw a lot more problem discussions regarding Windstars. My view is a bit jaded because I have driven (run out) three company furnished Windstars that I beat and someone else maintained, with no major failures. I have also owned a '96 Windstar, again, with no major problems.

trainboy · July 2003

Hi Alpha, ok here is my take on this vehicle. Our family has two basic challenges. First, we have three kids in car seats, therefore, we need something with two rows of back seats. Second, my wife and I are around 6' tall and have long legs.

My wife wanted to look at Toyota and Honda. We went the local Honda store to drive the new Ody. The sales guy was very courteous and after he showed us all of the features, we got in. One minor problem, we could not get the seats back enough to sit comfortably. It appears that a person around 5'-8" would be real comfortable, but not us leggy folks. We didn't even drive the thing. Also, Honda does not offer a driver's door key pad or the side curtain canopy.

We also drove the '04 Sienna. It was nice and I really liked the roll down back seat windows. What we didn't like was the glossy black trim which little fingerprints would seem to find. I also felt the trim was rough and the 2nd row seat latches could take off a little finger. Parent's should worry about that stuff. The unit we drove seem anemic and liked to rev up more than go. Hence, I feel that some folks would buy this unit on specs, not driving. But they had the best specs....

All said, I still feel that Ford is a good value for the family driver. We drive our personal vehicles for many years, so first and second year depreciation don't affect us and much as the trendy folks. The '04 Freestar will offer the side curtain/air bag combo, the driver's door has a key pad so we don't have to keep a hide-a-key under the bumper and it fits tall folks.

In other discussions regarding these vans, I have stated my experience with Ford and front wheel drive units. I work for G.E. and drive a company furnished unit; Taurus or Windstar (taurus wagon chassis). We change oil and filter at 4k miles and fix things that break. That is it! We drive these units to 80k typically. With my company vehicle experience on this platform, I have almost 600k miles my body has set in these units pushing the pedal, plus our personal Windstar that my wife drives, with about 80k miles on that one. In all of these units (7 company and one personal) I have replaced one transmission that really didn't need replacement, one computer and one catalytic convertor and a lot of brake parts when I lived in Los Angeles.

I don't mean to sound like a posterboy for Ford, but they aren't that bad

gvmo · July 2003

I have had a '99 Windstar since it was new. It only has about 44k on it now. Other than a poorly designed power steering system, the van has been great. However, when Ford recommends changing the transmission fluid every 30,000 miles they mean it. A good friend of mine, who is a mechanic specializing in transmissions, said that the main problem with the transmission has to do with the design of one part. Apparently there is a shaft that drives the transmission pump that is about the diameter of your little finger. When the trans fluid breaks down over time, that shaft wears excessively and the metal pieces are pumped throughout the transmission. I imagine that Windstar owners who have had transmission problems probably failed to change their fluid regularly. If you don't want to change this fluid all of the time, you can change the transmission over to a synthetic fluid, like AMSOIL, that does not break down like regular fluids do. If you have any doubts, you ought to see the flyer Ford sent bragging about the transmission in the Freestar.

fezo · August 2003

It appears that a person around 5'-8" would be real comfortable, but not us leggy folks

Ah! That would explain a lot! We're short folks. That Ody is great.

That 80,000 miles per Windstar certainly reflect our experience. Real trouble started a bit after that. Back in 95 the transmission had an aluminum piston. THAT was a disaster. Even I, who am very wary of Ford based on that vehicle willsay that it drove well and that with better removable and foldable seats would be right up there.

svofan2 · August 2003

I now own an Explorer Limited 2002 (V8)....I am not totally happy for many reasons..and my wife, well....we always had Windstars (96,98,2000) always happy with them...I know she likes the van better than a 4x4...Should I go with the Freestar?...wait a couple of years for the new redesign Ford vans to come in 05 or 06?...I would like to hear some opinions...thanks...

samnoe · August 2003

"We always had Windstars... always happy with them..."

"I now own an Explorer... not totally happy for many reasons..."

Your answer is in your own words. If you always loved your Windstar, why have you changed at all to Explorer?

Explorer is really a nice vehicle, but don't have the room a minivan have. If you always liked the Windstar, I'm almost sure you'll like the Freestar even more.

You have a 2002 Explorer and want to change it for a Freestar. Have you paid cash for the Explorer or did you paid off the loan? Or will you trade it in? If so, go with the Freestar, and you'll trade that in when the new design will arrive... Just my opinion...

svofan2 · August 2003

I know, I should have stayed with the 2000 Windstar SEL we had, but I wanted an Explorer and....well the rest is history. I will trade in, I have a good friend that is a gm at a Ford dealership and I always get a fair deal (trade in wholesale and invoice for the new vehicle) I only have a small loan, I usually trade in evry 2-3 years. The Fresstar looks so much like the Windstar that it makes me wonder if I should wait for the new models in 05 or 06...anyone knows anything about this new upcoming models?...I have not read anything...

trainboy · August 2003

Ralph, you can read my comments in this area. Our main like is the added safety with the side canopy air bag. The third row seat that goes into hiding is also nice and the Windstar fits nicely for tall folks. The van is pretty much what is on the road today, with a minor face lift. I have had 4 of them and they all ran pretty good with nothing major going wrong.

We drove the new Explorer and we liked it, but really needed the extra room the van has to offer. Today, my '02 Windstar lost an emission sensor and Ford had the van for 1/2 a day for repair. I got a new Chevy Trailblazer for a rental. That had lots of driver's room like the Explorer, too bad it couldn't figure out which lane it belonged in. We just wandered.....

svofan2 · August 2003

I hear you and I agree totally. The only thing that makes think about going back is a new interior. My 2002 Explorer Limited has all the goodies of the new Freestar, but I must confess that I made a mistake..yes..I wanted a V8 and it is powerful but noisy as hell (lets not talk about local mileage...lol)...basically my wife loved the Windstar we had and this was for my ..er...pleasure..The sapce is not an issue but nice to have (empty nesters...THAT is a pleasure..lol)maybe I will wait until all the comments are out after the 04 is sold around. Always a Ford man, but lately a "careful" Ford man, specially with the new engine, which i will like to get in the hopes that this one will be less noisy...yes even the V6 was noisy in the 2000 Windstar...thanks for your comments and please keep posting I enjoy your reasoning.

trainboy · August 2003

Ralph, if you are not in a hurry, then wait a bit. Ford was willing to give us an Explorer for a 24 hour test, maybe they will extend that option to you. Another place to try one would be look in the rental fleets. Hertz and Enterprise probably will be early innovators. Bite your lip and rent one for the weekend and go on a little trip, like 2 hours away. That will give you and your wife time to get acquainted with the new unit. The rental companies will go towards the lower trim packages, but you can go up from there if you like it. If you don't like it, well you got a nice trip out of it anyway......

svofan2 · August 2003

...Randy that is worth a try, I can get my friend (the gm at the Ford dealership) to that for me...my next concern is the power hatch which will be available later on ...wonder how late..but at any rate it will be worth waiting a while all around....where are you located?...let me know as soon as you get your Freestar...I can't wait for your review...

trainboy · August 2003

Ralph, we cannot make the cake bake any faster unfortunatley, so we will have to wait. As far as rating it, we don't have any interest in the power hatch and we really want to get rid of my wife's 96 Windstar as that it is approaching 80K miles soon. That being said, we will give the dealer our order ASAP. I work for GE so we are a buying partner and qualify for "X" plan. My dealer seems amiable to accepting an order now. I agree that the power rear hatch might be nice for some folks, personally, we just don't see it for us. The power side door option is ok for us and we are ordering that.

If you have a buddy that is a GM for a Ford dealership, then you probably can get better info from you friend. Is it worth waiting for? Your call....

One thing that I am picking up is that the 3rd row seat will be vinyl on the Freestar SE. Living in a hot area in Central Calif, we may opt to move over to the Mercury Monterey, which has cloth in the 3rd row. I have to check this out with my dealer friends.

Good luck.....
Randy

svofan2 · August 2003

yes I will wait but maybe it will be longer than I thought. My wife is 5'1" tall and the power hatch will be a great help, (if you know what I mean...?...). The 3rd seat, even in my Limited 2002 Explorer is vinyl, that is usually the way it is even in my 2001 Windstar it was vinyl.. Isn't the X plan invoice price?...I guess you will go for the SE model but I don't know how receptive the dealer is going to be in placing orders since they are getting aloted units by FORD regionals..but maybe in CA things are a little different as far as dealers are concern..you waiting a couple of months may give you some choices in the selection, just my 2 cents..at any rate good luck to you...I will look forward to your impressions after you get to drive one..good luck

trainboy · August 2003

Ralph, If you wife is 5'-1" you probably should wait to see if this option meets your needs. The rear hatch is high when extended. My wife and I are 6' tall, so it is not as much as an issue. Also, the rear of our van tends to have permanent kid toys in it. The power side doors do appeal to us after looking at them. good luck...

svofan2 · August 2003

I did request a quote for a Toyota XLE AWD from one of the services in the internet and I was expecting a sticker price, but what I did not expect was a $41,900 sitcker!!!!! from one of the local dealers,even thou the suggested price for the van (sticker) was around $34,000, these guys are taking orders but the appear to be pushing the all loaded XLE (I wanted only one additional package)...the Freestar continues to look beter and better every day that passes by. No wonder TOYOTA has lost a lot of sales in the van market, according to automotive reports...happy motoring and be selective....

trainboy · August 2003

Ralph, it is great that you got the quote, but have you driven it yet? Before you waste a bunch of energy getting quotes, go drive one. Is it easy to parallel park? How about your grocery store parking lot? It is easy to drive around the block, but try it as you will use it. That is when you will see if you can see over the corner of the van. Try to get as close as possible on the model level, but take it for a drive. We read all of the stuff about the Toy Sienna and the Honda Ody and they looked good, UNTIL WE DROVE THEM. It wasn't right for my wife and I, and the stuff that we didn't like wasn't in the specs.

Bottom line, drive it early on and be sure you like a similar unit. We can get all caught up in the specs and then get our hearts broken behind the wheel. We know what a Windstar is like and as much as we hate to say it, the Freestar will probably be just as boring, but we know the product....

svofan2 · August 2003

Randy, you must be kidding me.......with this price tag the TOYOTA, and for what i hear the HONDA also, can go fly a kite. I don't care how good or how bad they are I will never $41,000 for a van...that is why I went to Windstars since 96. When it comes to TOYOTA or HONDA one always has to pay high prices and I for one think that the quality of the American car/van is right up there and the prices are more reasonable. granted that I like the features in the Sienna but not that much. I know that the Freestar will just do fine by us...I am still shock with that price and full sticker.The internet services by Edmonda and others is just a joke most of the time. This dealer sales people want to get you in so they can "sell" you. But it was a good expirience (for the second time, I have tried them before). I just wanted to share my expirience...

dindak · August 2003

Drove by the plant yesterday, lots of Freestars sitting on the shipping yard. They don't look a lot different but hopefully they are an improvement over the Windstar.

Kirstie_H · September 2003

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Freestar vs Windstar

Freestar vs Windstar

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