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Auto Warranty Broker
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Comments
You want to go through an insurance company. These are federally regulated (by an Insurance Commissioner) and don't feature the limit of liabilty, labor cap and headaches you find with RRG plans. I recommend Auto Warranty Broker because they broker for 3 insurance companies-American Mercury, Great American and General Fidelity (Bank of America's underwriter). You are a direct policy holder of the insurer you select. They are all AM BEST A rated insurance companies.
Go to www.extendedautowarrantytips.com for more information on this.
You want to go through an insurance company. These are federally regulated (by an Insurance Commissioner) and don't feature the limit of liabilty, labor cap and headaches you find with RRG plans. I recommend Auto Warranty Broker because they broker for 3 insurance companies-American Mercury, Great American and General Fidelity (Bank of America's underwriter). You are a direct policy holder of the insurer you select. They are all AM BEST A rated insurance companies.
Go to www.extendedautowarrantytips.com for more information on this.
Tristan H.
Do you have a warranty on your Benz or "Volkswagen
No I do not have a Benz or VW, I drive Fords and have service/maintanence contracts on both of them. The Dealer I buy my car from gives me a fantastic deal on service contracts. Besides I would never have anything but the manufactures warranty any how. The Finance guy that handles my stuff is the best F&I guy in America. The fact that my wife sleeps with him helps allot though.
They have been nothing short of terrific. First of all, it took 4 calls for me to decide on this company. Their sales representatives were patient, informative and very helpful, and basically they said, "Don't buy from us until you have shopped around." Wow. That was a refreshing approach. Since then I have had to use the warranty several times and everything that they said would be covered has been, plus they used their card to pay for the repairs, so I did not have to lay out any money (and then deal with getting reimbursed). That was a huge relief. Again, Auto Warranty Brokers were very helpful and reassuring and easy to deal with. I did not find them "tough" as one writer mentioned, but I did find them to be extremely professional.
A writer also mentioned that this company may be a bit more expensive than others. Though I am not sure that that is true, I have to say, that in my experience it has been worth it. Having this policy has made me and my family feel much safer, especially since I know that I am dealing with a "tried and true" company...established, reliable and not a fly by night thing. Auto Warranty has been in the business for a long time and they handle insurance for several major companies.
Finally, DO NOT buy a "reinsurance" policy from any company. These kind of policies may be cheaper up front, but in the long run are not worth it...they are usually sold by small, unreliable companies. It is important to ask questions about this, as I did. Again, Auto Warranty was very helpful, informative and easy to work with. I would highly recommend them to anyone who is considering an extended warranty.
Stella,
When you say 'reinsurance' policy, do you mean one backed by an RRG? One of the biggest SCCs in the internet is backed by a Risk Retention Group, so it's not always small companies that are backed this way.
Joel, you really carry service contracts on your personal vehicles?! I thought I knew you better than that! Well, as long as you wrangled a good price out of that sneaky F&I guy.
In other cases where a SCC went under, some dealers have paid claims out of thier own pockets, some have done partial payments, others say 'tough luck'.
Next time, tell her to skip the service contract. In the 10 years it'll take her to drive 20,000 miles, she is unlikely to use it. Her biggest problem will probably be a crapped-out battery due to lack of driving. Batteries aren't covered by service contracts.
Dealerships sell third-party contracts more often than mfg-backed ones for one reason: money. They make more profit off third-party ones than mfg-backed ones. My former F&I guy would 'advise' against GMPP, even though he knows it's a superior product.
Spend a couple hundred extra and get the factory service contract.
Though now days with the longer factory warranties the after markets are usually more expensive. When Ford went to 5yr/60K standard Powertrain warranty my service contract prices dropped an average of around $400.
Also if an Am warranty is extremely inexpensive there is probably a reason why.
(I make a habit of reading customers' contracts when they give 'em to me)
I have yet to get anything from them in the mail about getting my van serviced or buying any of their preowned cars. Maybe, it is because they screwed me out of my "free tires for life" and they knew what the answer would be. Who knows.
Great Lakes' contracts have more loopholes than a giant rollercoaster. There is a ton of room for them to wriggle out of payment.
Their claims process is a joke. For one claim I had to deal with, they insisted on supplying an alternator 'from our warehouse' instead of giving the customer a choice between OEM and aftermarket. They got a rebuilt piece of junk instead of a reliable part. (that had to be replaced a few months later) Getting approval is akin to having teeth pulled. On every claim I've handled through them, I had to wait more than a week for payment. (a decent company pays same- or next-day) Several times when I would call (when I didn't get voicemail, which never got answered), the associate would literally say 'let me see if I can find the credit card'. That mickeymouse behavior is not the kind I would recommend anyone subject themselves to.
If I haven't convinced readers against it, and you must have a great lakes 'warranty', they have their own website and you can cut out the middleman at TCB. There's no sense in spending more money than you feel you must. Personally, I'd take that $1500 you'd blow on a service contract and save it. (or go to Vegas-at least I'd have fun while pouring my money down the drain)
I have called great lakes asking about prices for their policy and they told me straight out that they don't sell to the public, and that I had to go through a dealer or agent.
I did read my contract and they don't even use a credit card to pay claims.
Not to mention that on an earlier posting you said you bought a warranty through someone else and now your saying that you have a great lakes policy.. which is it?
I have spoke with my dealership as well, and they have worked with great lakes on claims many times and don't have any problems with them at all.
The last time I blew my money on a service contract was when I was 18 and bought a CD player. It was a waste of $50.
I have dealt with Great Lakes in my capacity as a service advisor at a car dealership. They are a royal pain in the you-know-what. I have read their contract because customers have given me copies of their contracts so that I can contact Great Lakes and handle their claims for them. It's the least consumer-beneficial one I've read to date.
Now that I think about it, the last few have been 'we need to send you a check' irritations. So, you're right, they no longer do credit cards. Which is worse, because then, we have to wait a couple of weeks to get paid, as opposed to most service contracts paying within a day or two via credit card.
It's amazing the difference between what a salesman will tell you about service contracts and what a service department will. If they're in bed with Great Lakes, don't expect an honest answer from either.
Their website sure looks like they're willing to sell to the public. I won't post a link because I don't want to accidentally advertise for them.
Good luck in your search
Thanks,
JG
Kinda like Check Cashing places-financially a bad idea for the repeat customer, but a very good idea for the owner. Warranty Gold's former CEOs aren't spritzing windshields in New York City, I'm sure.
I am building my financial decision model for importing a 2008 Honda CRV LX all wheel drive into Canada. As everyone knows Honda will not honour the USA warranty.
Does anyone have experience with a third party company in Canada that I could buy to replace this Honda warranty. It would be good to know the company coordinates and costs if anyone is willing to share.
Txs
* Mogi (Get Mogi) – Rated “F” – Business has failed to resolve underlying cause(s) of a pattern of complaints; not a BBB Accredited Business.
* US Fidelis – Rated “F” – 1230 complaints filed against business; not a BBB Accredited Business.
* Stop Repair Bills (National Dealers Warranty) – Rated “F” – 304 complaints filed against business & Advertising issue(s) found by BBB; not a BBB Accredited Business.
* Get Certus (Dealer Warranty Services) – Rated “F” – 161 complaints filed against business, 8 complaints filed against business that were not resolved, government action(s) against business.
However...
* Warranty Direct (Interstate National Dealer Services) is rated A+ by the Better Business Bureau and is a a BBB Accredited Business
http://www.bbb.org/new-york-city/business-reviews/auto-warranty-processing-servi- - ce/interstate-national-dealer-services-inc-in-uniondale-ny-47633/
http://www.warrantydirect.com
My name is Anna and I just joined the forum, I’m a new comer to utomobile warranty processing. I’m still trying to understand it all and our little company (just me and my son) is still navigating through all the different ways to approach the industry. It’s a tough economy! I was wondering – for those of you involved in the industry (especially veterans) business owner or not, what are some of services, tools, strategies, or latest resources you find helpful or profitable in doing your work or - business? Online or offline, I’m sure there is quite a lot in both right?!
Thanks and God bless!
They are online company and do well. they are very reputable though. Better Business bereau rates a