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Comments
I picked up my wife and drove to dinner tonight (about 9 miles), had dinner at a restaurant (the vehicle sat for about 45 minutes), then drove home (5 miles). I was frustrated with the rear end whine and decided to check the oil level. The rear end was so hot that I could not keep my hand on it. Does this sound reasonable? The noise is getting noticeably worse by the day but there are no signs of oil leakage. Any thoughts?
you need to get in the dealer and get the diff replaced on warranty, there is a TSB. yours may have some other issues, like a misalignment or low fluid, but noise is not normal, heat is definitely not normal, and you have a diff that sounds like it's about to lock up and give you a bad time.
The only bummer is that they replaced it with a remanufactured unit, not a NEW one. The dealer told me Ford doesn't stock new units. This is the only way it's done. I called 7 other Ford or Mercury dealers and they all told me this was true.
Be patient but firm in escalation. Talk to the service manager, if he's not helpful, go to the GM. Don't threaten lawsuit, that just puts up walls. Anyway, this is what I do when encountering tough problems. Usually works.
The Ford dealer tells me they have take off the dash board cover to look for the module. I have given my vid to ford motor company and asked them
to tell me..only to be told to go to your dealer.
Should have said Remote Keyless Entry.
Anyway I talked with some people (person) from KeylessRide.(website). He suggested this.. turn key 8 times
to the on position (do not start car). If remote keyless a module is present the doors will lock.
It appears the guy in the Explorer either fell asleep or had a moment of inattention that caused him to cross the center line, by the time he realized he was over the line it was too late. Highway was closed for 8 hours. My husband said it gave him pause when he saw a truck pretty much identical to what I drive looking like it did.
Hug your loved ones tight, tomorrow is no guarantee.
Steve, Host
I feel terrible for the truck driver, he tried so hard to get away from the Explorer, took heroic measures.
So very sad for the family of the man who lost his life.
I have had my share of ugly responses in a previous career as a TV news reporter/photographer, in a shop where once we had the newsfilm or tape we can air, we offered our still camera and skills to the officers to document the scene. I have shot some stuff that would have fit right into "The Passion." sounds like your husband had worse in this one.
you both have my sympathies, and please remember that accidents are news because they rarely happen. and they carry a message we all need now and again... slow down, take care, try to figure out what you can do if the other drivers are all lunatics on drugs and their cars break apart, so you can save yourself.
it's always ugly, it's often avoidable, and we're never going to be without terrible crashes.
http://www.state.nj.us/lps/ca/ocp/lemguide.htm#lemguide.htm1
Good Luck
Any help is greatly appreciated.
Thanks
Ford has now changed the location to behind the passenger door panel. You have to remove the door panel and do some searching. I wouldn't recommend this with a new vehicle.
You CAN NOT just call Ford and have them run the VIN number and retreive the code. Ford HAS TO pull the number off the car with a computer. This requires you to bring in the vehicle to their shop and pay for 30 minutes of time.
Been there...done it.
The Pilot OTOH, is good by reputation, but minivan based. I don't think you can get a 3rd seat in it, but I know you can't get a V-8, so towing is pretty much limited to a tent trailer. Otherwise it's a nice car. A little overpriced for what you get, IMO, but nice.
I obviously, am biased toward the Explorer.
That's one thing I love about our V10, its 10 mpg no matter what.....well, it can get 13 mpg on the hwy if its just hauling its own rear end.
My Explorer is going in Friday to be checked, I know its pulling to the right, so they will align it. As for the fuel economy.......I just shrug, I've never owned such an inconsistent truck in my life.
Will turn 11k this week and yes, I still like my truck even if it is a bit on the quirky side.
Regards,
Leo
if you tow, drain and fill the drive line stuff (tranny, front and rear diffs, transfer case) every 30,000 miles just for reliability's sake. if you get into axle-or-over water or mud, you will also have to check, and likely drain and fill, the driveline components as soon as humanly possible.
you're already used to the boot checks on the drive axles, and that doesn't change.
that's a real good truck you bought, I have the 2000. there weren't all that many 2001s built due to mid-year change to the 2002, and its new frame, body, and drive components. you should have a lot of good miles in the unit, enjoy it.
Regards,
Leo
Is the AWD in the 4WD models like the Automatic 4WD mode in my expedition which I don't like? No torque is sent to the front wheels until the rears slip then you feel a jerk as the fronts engage.
needless to say Ford will NOT stand behind their product. they said they can do nothing for us with their crappy 3 yr/36000 mile warranty.
any ideas or suggestions.
this is way too early for a transmission to go out.
thanks so much.
I know Ford says it's "sealed for life", but trust me, its life would be a lot longer if you had it serviced anyway.
Most of the miles put on the vehicle were interstate miles. Our climate is fairly nice. We live in the foothills of NC, not much snow but maybe once a year. We have never towed anything at all with the car and had all the necessary service done at the dealership.
I am in the process of writing a complaint letter. I know it will do no good but will make me feel better.
As soon as the repairs are made the vehicle is going up for sale and another Ford will never enter our driveway.