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Lexus IS Squeaks and Rattles
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Comments
Please be aware that it will involve removing the whole dash and replacing several clips which have been redesigned, as well as removing a few plastic tabs left over from production, but at least Lexus will cover the cost.
Good Luck!
And yes you are correct that the history of maintenance is available network wide.
Thanks in advance for the help!
After owning the car for a couple of weeks, I noticed a rattle in the back right hand side of the interior. At first, it was somewhat quiet and infrequent. But as time went on, the rattle became louder and more regular. Now every time I drive over a small bump, uneven pavement, or any other unsmooth surface, the rattle is very pronounced. I never did anything that would have caused this issue, and do not have the time to deal with this crap.
Anyway, the dealer said it is not going to be a simple fix and I would need to bring it back another day to have them “tear apart” the entire back interior of the car to find and fix the issue. Needless to say, it turns my stomach to imagine the interior of my new car will be completely disassembled. And I know when they tear apart the car that the leather seats and plastic panels will get cracked and never look new again. I am considering not having them fix it and just selling it outright as the car still looks new (less then 4,000 miles on it). I'm planning on getting a BMW 3 series which is what I should have done in the first place.
This leads me to ask how could this problem have occurred on a new $40,000 car in the first place? What happened to quality control? If Lexus wants to compete, they will need to address this type of quality control issue and live up to their promises.
Selling the car for a BMW is trading a headache for an upset stomach. I did just the reverse and sold my new 2003 325xi after the gas gauge wouldn't work and then the fix caused it to not start on demand. At least my Lexus has not let me down. Ironically after a couple of frustrating days with the IS rattles I wrote the corporate offices of Lexus and stated that as frustrating as the BMW was at least the maintenance was free. I'm still getting free oil changes... Good luck.
Anyone know if they can fix this ?? and how much ??