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Comments
I'm just wondering if they are Denso compressors and not, say, Panasonics.
Thank You.
It's a problem however and the A/C locking up will need to be recalled... if we make enough complaints about how it/the compressor itself locks up the serpentine belt and can cause a safety issue we can force a recall.
The part has been updated. It also should be noted that just because it is a widespread PROBLEM that it does NOT constitute a recall. It MUST be a Safety or emissions issue for it to be a recall.
Or a "marketing" (public awareness) NIGHTMARE..!!
At 40120 the AC just quite no warning or anything dramatic.
Checked unit and found that the AC compressor had locked up!
Just like that!
Sutherlin Mazda replaced the AC compressor for free and cleaned the entire car for no charge at all.
I must be very fortunate to have such reliable, understanding and passionate service personnel.
No I don't have any alternate reasons to write this.
All I can say is that this car, for what I paid for it, was worth every dollar.
And this is my 16th new car BUT first Mazda. I'll buy again!
What disturbs me the most is the fact that my 36 month warrenty runs out on Oct 5, 2009 and I dont have 13,000 miles yet.
My local dealer is very much aware of the problem, but didnot elaborate about how many failures they have had locally. He did mention one CX-7 owner has an 07 with over 90,000 miles and has not had one problem with the A/C or anything else.
I am still having some problem with the transmission shifting into 6th gear. It appears to stick in 5th gear, but if you let up slightly on the gas pedal, it will go right into 6th gear. They were suppose to check that but I think they forgot, because there is no documentation of it being done for this trip.
The 2010 CX7 has recently become a vehicle replacement option for me, and after reading this thread, and another on a CX7 forum (Texas lady was stranded at 2 am due to same problem; timing belt also broke), I'm forced to re-assess the car.
Go for Mazdas (which you can get before your 36K/3 Year expires) or from AAA at very reasonable rates. I hate hidden surprises.... :lemon:
With a Turbo, AWD transmission and fully loaded electronics I easily expect to have more than $1500 in repairs before the 10 years/120K miles. Probably before 6. Even if my wife drives it like little Miss Daisy (which she calls her car) I just know something will happen. Essentially I bet $1500 on it.
I don't care how well a car is made these days... Sh*t happens and so does bad luck. That's why I did the same for my 08 CX-9. Other than car payments, I have no "out of warranty" failures to worry about for quite some time... :P
I had to get it towed 50 miles to the nearest Mazda dealership. The work is covered under warranty. We had to call family to drive 8 hours round trip to pick our family up.
Then the process began. It took over 1 week for them to get us a rental car. Then, parts were on backorder. It is just shy of a month later, and our car is finally fixed. Mazda customer service has been horrendous. I am now left paying out of my pocket to drive and pick up the car - taking 8 hours out of my day, for a faulty compressor on their end.
I requested they had it trucked back. They refused. Funny, if I wanted to BUY a car, they would have it trucked in a heartbeat - but now it's an error on their end, and all of a sudden it can't happen.
It's sad. I own that car, and a Mazdaspeed3, and I am considering selling them both if this is the kind of company I have to deal with. Simply unacceptable.
thanks
NHTSA may be petitioned to investigate an alleged safety defect or whether a manufacturer has successfully carried out the requirements of a recall. If the petition is granted, NHTSA opens an appropriate
investigation. If the petition is denied, the reasons for denial are published in the Federal Register.
Heres where you file a complaint:
http://www-odi.nhtsa.dot.gov/ivoq/
Tom
2008 MAZDA CX7, A/C COMPRESSOR LOCKED UP,BOUGHT IT BRAND NEW FROM DEALER AND ONLY AT 14,500 MILES IT LOCKS UP ON ME. *TR
2. Summary:
MY CAR IS A 2008 MAZDA CX-7 AND THIS SUMMER I BEGAN TO USE THE AC WHICH NEVER SEEMS TO COOL OFF MY CAR. IT BLOW COLD AIR BUT NOT VERY COLD AND I HAVE TO KEEP IT AT LEVEL 4 AND PUSH THE OTHER BUTTON THAT MAKES IT BLOW HARDER. WHICH I THINK IS THE CIRCULATION BUTTON. I SHOULD NOT HAVE TO KEEP IT ON FULL BLAST AND WITH THE AC BUTTON AND THE ONE NEXT TO IT DEPRESSED ALL THE TIME TO COOL MY CAR OFF. I DON'T THINK IT IS RUNNING CORRECTLY. *TR
3. Summary:
AIR CONDITIONING BLOWS HOT AIR A FEW TIMES A DAY. IT NEVER FULLY COOLS CAR. AT SOME TIMES IT STARTS BLOWING SO HOT THAT IT IS MORE COMFORTABLE TO TURN THE A/C OFF EVEN WHEN IT IS 105 DEGREES OUTSIDE! I HAVE TAKEN THE CAR INTO MAZDA OF ST. GEORGE, UTAH TWICE AND THEY PUT A THERMOMETER IN THE VENT, TELL ME IT'S COLD ENOUGH AND SEND ME ON MY WAY. THEY SAY THEY DON'T KNOW WHY IT BLOWS HOT AIR BUT THAT THE A/C SYSTEM IS WORKING NORMALLY. I HAVE LIVED IN THIS VERY HOT CLIMATE FOR A VERY LONG TIME AND HAVE OWNED MANY DIFFERENT CARS. ALL OF THEM WERE ABLE TO COOL DOWN THE CAR TO A COMFORTABLE TEMPERATURE EVEN IN OUR HOT AREA. WHEN THE TEMPERATURE GETS ABOVE 100 TO 105 DEGREES THE CAR IS TOO UNCOMFORTABLE TO DRIVE. IN FACT, MY WIFE WILL CHOOSE TO DRIVE MY TRUCK (AS OPPOSED TO HER ¿08 MAZDA) AS THE AIR CONDITIONER IN THE TRUCK ACTUALLY BLOWS COLD AIR. *TR
4. Summary:
AC COMPRESSOR SHAFT FAILURE AND FELL OFF. CAR WAS 18 MONTHS OLD. *TR
5. Summary:
ON 6/17/09, MY 2008 MAZDA CX-7 ERUPTED IN SMOKE WHILE I WAS DRIVING WITH MY 1 & 3 YEAR OLD. I WAS TERRIFIED IT WOULD CATCH ON FIRE & LUCKILY WAS ABLE TO GET MY BOYS AND I OUT SAFELY OFF THE FREEWAY. HERZOG MEIER MAZDA IN BEAVERTON, OR CONFIRMED IT WAS THE AC COMPRESSOR THAT CAUSED THE VEHICLE TO BREAK DOWN. THE ESTIMATE TO FIX WAS $2400. I DECIDED TO GO ONLINE & DO RESEARCH. I WAS OUTRAGED BY WHAT I DISCOVERED. THERE ARE ENDLESS AMOUNTS OF CX7 OWNERS WHO ALSO HAD ISSUES WITH THE A/C COMPRESSOR MOST WITH LESS MILEAGE THAN MY VEHICLE. I CALLED MAZDA TO FILE A COMPLAINT TODAY. MAZDA SHOULD ACKNOWLEDGE THIS ERROR & DO A RECALL. *TR
6. Summary:
SUDDEN FAILURE OF AC CLUTCH. LOCKS UP AND BURNS. AFFECTS STEERING AND WILL DAMAGE ENGINE. *TR
We need more reports filed to get a recall on the AC system! Please file with:
http://www-odi.nhtsa.dot.gov/ivoq/
Here are all complaints filed so far.
http://www-odi.nhtsa.dot.gov/complaints/results.cfm
Tom
Apparently there is a known defect with the AC compressor which if it breaks down it also knocks out the power steering. The Mazda dealership covered the parts($1000) but was adamant that I would have to pick up the labor of approx. $500. After going back and forth with Mazda corporate help line, I was able to get them to cover the labor. I appreciate the fact that the dealership did help me out and I thank them for that but I firmly believe they knew of this defect when I was sold the car. I was reassured the replacement AC compressor was not the same factory compressor installed in this vehicle which is an admission to the problem because why would a new improved part be available if there was no need?. Also a week later an o2 sensor went which the dealership covered. In addition to my safety concerns, how can I sell a vehicle that smells of coolant and now has a documented problem. I asked for an extended warranty for the vehicle but Mazda refused. This is too bad because it really is not a bad vehicle.
There are two more customers Mazda has lost due to AC problem: my co-worker and I. We were a potential buyers of 2010 CX-7 but decided not to gamble and quit. :sick:
Why don't you take your Mazda to a detailing shop and see if they can get the anti freeze smell out.
Would you please provide the details? I'd like to know how this problem was fixed?
:confuse:
I've only had my car for one year. The list of problems goes as follows...Low tire pressure light continuously on, Complete computer system replacement (left me on the side of the road with about 15K on it), check engine light continuously on, A/C compressor frozen.
I'm so disappointed in the reliability of this car. I LOVE the look, the handling, the interior features, and the way it rides, but all of these things get cancelled out by the frequent trips to the dealership.
Prior to the CX-7 I had a Mazda 3 (2004) which I adored! I put 133K on that little car and now I'm thinking I should have just kept it!!! It never had any problems.
My only consulation in this matter is that I bought the car used with 6400 miles on it. Thank GOD I didn't pay the full sticker price or I'd be absolutely livid. Right now I'm only immensely frustrated because it's Christmas time, I'm unemployed, and the darn thing needs new tires ASAP (another $700 I'll be putting into it).
I mean geesh, I thought I was upgrading by switching to the CX-7. Shows you what I know!