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Here is my advice if you own one of these ticking time bombs, you are on borrowed time as to when your unit will fail. Be proactive suck it up and replace your unit, just think if you have your family with you and you are 50 miles + from your home and this happens.
IMO its only a matter of time before someone gets seriously hurt or killed by their car stalling due to this known defect on a busy highway or bridge without a shoulder as they sit and wait for help. I hope someone sues the [non-permissible content removed] of out of MAZDA for their failure to properly handle this known defect. Needless to say this will be my first and last Mazda that I will ever own. http://static.ed.edmunds-media.com/edmunds-webassets/1.36.128/img/forums/webxico- ns/emotorcons/emo_lemon.gif:lemon:
I just had the same issue. Found a copy of the letter online, took to the dealer and they would not accept it for the fact that the 5 years expire from purchase date and not by the year of the car, even though my car is still under the 60k miles. They insisted that its whichever comes first. Spent 700 dollars fixing it. I'm ready to fight for this refund, called corporate and the guy said theres nothing to be done. But I believe that if we get a group of 5 people, write a letter or really go after this most def we could get the money back. If thats the case I'm ready for media and a lawsuit. Let me know if interested and we can perhaps talk over the phone to plan this a bit better.
adolfojrm@gmail.com
http://www.mcx7.com/showthread.php/8501-2007-2008-Mazda-A-C-Compressor-Warranty-- Extension-Program-SSP-81
My AC has not operated correctly since purchasing CX7. AC will cool CX7 when going over 50, but in traffic does very little. Mazda has been contacted and as of yet has not really gotten involved. I retained all records and Mazda told me that I never mentioned loud AC at start up and lack of AC performance. Reedman Toll technician informed me that "ALL" Mazda AC units make loud sound upon starting up. I would think if this was the fact that Mazda would have corrected the problem.
I am personally pleased with the service provided by Reedman Toll, and believe that dealership is having problems dealing with Mazda. For instance when dealership needed to keep CX7 Mazda did not want to authorize a rental. Mazda finally did give authorization, but it was like pulling teeth. I have several other vehicles and have never experienced vehicle rental problem when vehicle is under warranty and problem is difficult to diagnose.
Have other problems occasionally with CX7, considering replacing with 2013 Acura RDX. Use only synthetic Mobil 1 oil because of Turbo and change every 3,000. CX7 will frequently not run right. Check engine light is said to be due to lean gasoline mixture. I use only premium.
Would like to get others input.
I have been under the weather and have not been able to take as active a role as I would prefer to with the CX7, but now I am really ticked off with Mazda.
Customer states there is A/C compressor noise in the morning. Called hotline, was told it was normal reference # 816964. Hotline is contacting engineers and will contact us and the customer.
Was contacted by field engineer. Normal condition of the vehicle. Compared to another like vehicle.
I have this to say to Mazda. This definitely is not normal. A/C is not cooling properly, is not running correctly and perhaps Mazda needs to consult with engineers who are better equipped to diagnose. I do not think Mazda customers would accept this as being normal.
Definitely considering unloading this brilliant black Mazda CX7 lemon. :mad:
not a lot of wear and tear in the year btw, fewer than 10k miles. we bought the car used w/ 60k on it, so no warranty. do we have a possibility for a claim? thanks
Talked to Mazda dealer who wouldn't repair it because the warranty replacement compressor expired at 60,000 miles...
Now the repair bill is $1,500 - for a product that is still defective...
Does anyone have similar issue but was able to get Mazda to replace the compressor after 60,000 miles... I investigated into the Lemon law in Michigan - no use...
Or, any inexpensive way to fix the conditioning before I sell it?
thanks
JC -
Did a lemon lawyer tell you that? You may want to see if you can get a free or cheap consultation and see if there's any kind of failure of warranty claim you can pursue.
Contacting Mazda directly could help too since this is your second AC compressor.
These links may help:
How to Effectively Complain about your Car Problem
The Secret Warranty
I sent emails to two lemon law lawyers and am waiting for answers.
Thanks for the links - will check them out
cheers,
They fixed it once and it broke again - not cool, if you'll pardon the (expensive) pun.
Let us know how it goes and good luck.
1 - consulting a lawyer specializing in lemon laws
2 - writing Mazda directly
3 - finding a cheap way to repair it and then selling the junk...
two set of valve lifting arms / gears
two sets of rear wheel bearings
one blown turbo charger
two sets of seized air conditioning compressors
and more I don't recall at the moment.
less than 75,000 miles...
One thing I will never do again is believing "reviews" online.. Many "owners" would say how reliable their CX-7 have been, and were getting high mileage of something like 24 MPG on the turbo charged model. I have never found it close to that - the best I got in the 6 years of owning the vehicle was 19 miles...
Anyways, will keep everyone posted with my progress...