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Comments
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
If they see a pattern they can force a recall.
I also put 'safty issues' regarding the side air sac. If the sliding door doesn't work then my thoughts are the safty air bags are deflunk as well.
I put two.
the thing that gets me is I only had 17 thousand miles on my 2006 at the time the door stopped woking. to even look at it they wanted over hundred bucks.
I bought toyota since the middle eighties.. brand new since 1991..now I'm approaching age of who knows when anothe rnew car will come my way. I have bought brand spanking new toyotas..you can make a bet this will not happen again.
This problem existede since 2004 going into 2006
And why isn't there a class action suit since so many people have problems?
The safe thing to do is to stop using the van and get the dealer to fix the doors.
I agree that Toyota should be paying for many of these, and the burden shoud be on them to prove it was mis-used if that's what they contend.
Click the link above and file a complaint. If there is truly a pattern of failures and enough people complain NHTSA can force Toyota to address the issue.
If not enough people complain, then shame on us. Or perhaps there aren't enough problems to form a pattern that NHTSA will recognize.
My driver's side manual sliding door is not allowing me to open it. I can use either the power lock/unlock or manual to unlock the door, but when I try to open the door, it just locks again. I have opened the door while physically holding the door lock button in the unlocked position while trying to open from the outside, but less than a 10% success rate. I've given up even trying anymore. It's been like this for about two weeks.
I did read one post regarding cleaning the contacts, but I haven't had the oppty yet.
Any suggestions? I feel I'm starting to be nickeled and dimed after several other costly repairs. I bought it new 7 yrs. ago this week. Thanks.
When you buy these metal washers get one with a slightly larger hole than the base of the screws but smaller than the head to resecure the screws to the inner part of the door. This will allow the tapered head to go deeper into the hinge attachement while keeping it from pulling through the skin of the car.
My sliding door is working again but I have definitely been disappointed in the quality of the van doors and this 04 Sienna after owning 5 other Toyotas.
I also called the toyota national customer servive in CA and told them of the "safety" hazard and got them to reimburse half. Be sure to file a complaint with NHST
Thanks for your reply.. good luck to you!
Do you have details about new technical service bullitin ( march 09) on the sliding door?
My 2004 Sienna LE has one power door. After reading this forum, I am operating the power door manually using manual override feature.
will let you know what happens
You get more bees with honey.
Report the problem to NHTSA's ODI and to Toyota corporate if you're not happy with the service you're getting. Getting all up in his grill will accomplish nothing, except maybe get them on the defensive, which will make them even less likely to help.
It's a thin oil that is meant to penetrate.
The problem I foresee is that it could actually remove longer-lasting grease from the rollers and over time could potentially only make the problem worse.
WD40 is good for cleaning an area but it's not a long-lasting lubricant, in fact it may end up stripping off the lubricant the rollers need.
NHTSA's ODI (Office of Defects Investigation) link is here:
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
Go there to file a complaint. If they see a pattern, i.e. enough people complain, a manufacturer will be forced to do a recall.
Can someone help?
Sopman
I think the problem is within the latch mechanism. Maybe it just need lubricant. Neither door gets much use, especially the driver side slider. It surprises me that both started failing at the same time. Leads me to believe that something has aged out, like lubricant or a rubber part.
Another problem is the door seals they freeze up in the winter and also stick on hot days. Actually when doors fail to open, they present a danger to passengers in the rear if an emergency bailout is necessary. I have had the doors appear to be latched and then start driving down the road and the door open warning light comes on. Not great when you have young children in back. And it appears the cause is not that the door isn't shut properly but that the latches don't fully latch.
In winter they would freeze shut, you could not open them.
I had lubricate put on that did not work, they Dealer changed door seal 2 or 3 times, finally they replaced seals with ones from "CAnada" I guess it colder up there.
Anyway after 5 or 6 trips to dealer I finally got it fixed.
This is obviously a safety hazard. God forbid someone is injured or dies, I think Toyota will have a class action negligence lawsuit on their hands.
I've contacted the NHTSA and also e-mailed my concerns to Toyota.
I suggest you all do the same!
Also, was it your local Toyota dealer you emailed?
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
If enough people have the same problem, we'll see a recall.
Have you found any info on this problem or its resolution?
I have the exact same problem. The motor works fine once I pull the handle which detaches the latch. If I push any of the buttons, the motor tries to go but the door does not delatch.
I took off the trim and opened up both doors. I can see that the one that works has what seems to be an actuator that makes a noise while it releases the latch. The broken door's "actuator" is not moving nor making a noise.
I don't know if the actuator is bad or maybe there is a "disconnect" in the system that tells it to activate. I am wondering if anyone has any suggestions.
I hate these SOMETIMES problems....
I'd use lithium grease on the locks and latches, try that first.
I also wonder if there is some safety device keeping the door from opening if the fuel door is open? I'd look for that mechanism as well, especially if you're talking the driver's side (that's where the fuel door is).