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Comments
Navy Guy
The service guy said that the problem is that Mazda uses reconditioned transmissions.. so who know if it is really fixed when they put it in your car.... I am sorry that is just not at all acceptable. Is this true you cant get new transmissions out there.. they are all these reconditioned pieces of crap.. or are they snowing me and this is their policy? Please let me know if they are just pulling the wool over my eyes and what I can do to get this done right...?
Thanks...
The one thing he did say that I totally agree with is that when I get to within about 1k of the warranty expiring that I should bring the car into him and they will go over it carefully to see if there is anything up on it so they can make sure to do it while under the warranty. I thought it was nice that he suggested that. Still thinking this is the last Mazda I will get for a long time.. shame as my prior 2 .. I loved.
Although my experience was with MAZDA frustrating - it took two weeks to get a call back, I have to say that in the end MAZDA treated me fairly. They paid for a rental for the the last week my car was in the shop (it was in for 3 weeks total).
Did dealership go strictly with the your out of warranty, or the you didn't flush your transmission stuff?
I have the what sounds to be the problem as you indicate on my 01 LX. Engine stumbles at 2-3k rpm of of idle, and again at the same rpm band in the final drive gear. I too suspect it is a spark issue or even a MAS that had gone south.
A trans failure was in the back of my mind because she's been getting a little sluggesh in first gear and the engine does not exibit the hesitation in park or neutral. It could be because there is not a load on the engine and the engine can rev up quickly.
I've had to replace five out of the six ignition coils so far on my 2003 MPV LX with 120,000 miles. I thought it was the transmission as well (fortunately not since it was replaced at 62,000 miles). Burning smell could be from the coils or the cat converter. They said mine was bearly functional (replacemrnt cost for cat and manifolds will cost $1,800).
Sincerely,
Dave
Mazda is trying to figure it out---seems like it could be the torque converter to me but I don't see any posts about that. One post suggested that transmission "programing" problems ended in early 04 and I'm fairly certain this van was built later. Any info appreciated. There's nothing like buying your wife a late model vehicle and finding something wrong with it, is there?
I had my trans fluid flushed at 25k miles... currently have about 28k. I'm assuming the dealership checked the level and condition of the fluid?
Hope it's an easy fix for you.
Luckily, we had already reached our destination and it happened in my friend's driveway. No reverse, no forward - just the engine spinning and a feeling like the clutch was slipping or I had my hand brake on. I had to have the van towed 250 km to the nearest Mazda dealership.
When I arrived at the Mazda dealership, I described the problem to the service manager who was familiar with the problem as he claims to have replaced five similar transmissions so far. One call to Mazda Canada and a replacement transmission was on the way (three days by ground). They didn't even have to put the van up on the hoist to see what was wrong.
I was fortunate that my van is still under the extended warranty (four months left) so the replacement will be at no charge. What I am trying to get right now is reimbursement for a one-week van rental (to continue our vacation and to get back home) and a flight back to the dealership where the van is parked waiting for me to pick it up.
At least the failure didn't occur during our drive on the remote highway with no cell phone service.
I was just told by a Mazda dealership that it is a bad coil.
Now i'm kind of worried that the transmission is going to go. I have 1 year left on the warranty and almost 100k on the miles. Which means I'll have to either fork over the money on an extended warranty sooner then i want. But it will be better then paying for a new transmission.
I think Mazda should put out a press release at least addressing the issue of bad coils and transmission issues with there MPV and any other vehicle's that were produce from 02-04 it seems. :shades:
1) Can anyone describe the symptoms of a transmission going south?
2) Do we know if there is an official line from Mazda? Do you think I should start talking to them now even though it still drives?
Any help would be appreciated, thanks.
I don't know what the "official" line from Mazda is. The service manager at the Mazda dealership that replaced my tranny said that mine was the sixth he replaced for the same problem.
Get yours looked at. Fast.
They replaced all 3 due to the long labor involved in removing the manifold. One had a crack in it.
Since then, the engine has been running well, but I do seem to get a consistent forward-jerk in the mornings when going from 1st-2nd (after things warm up it doesn't do that).
To the person who asked how I got mazda to help, it was the dealer who negotiated with mazda and the transmission maker. I ended up paying $700.
I still do not understand why mazda is making its customers jump through hoops on this issue. Although they paid for most of my transmission, I spent too many hours on the phone arguing for it.
Uggh, next car is a honda.
I have the paper work to prove it.
Mazda lost me as customer, as well as 5 friends of mine who on my recommendations did not even look at a Mazda. I will continue to tell my story.
I had a totally opposite experience with my local dealer, Walser Mazda in Burnsville, MN. I brought my 2002 MPV in to have the fuel sender replaced. It was covered under extended warranty (not a Mazda warranty) and the service rep told me that the warranty company would pay for the rental car (1 day). When I dropped off the rental car, the service rep said that the warranty company reneged on paying for the rental, because the repair was not supposed to take very long. But he said that since he promised that the rental would be reimbursed, the dealership would pay for it. Needless to say, I will take my MPV there again for service.
yes i denied the credit charge, but they said i singed to cover if they renege
Mazda North America will tell you if the car is in the shop for a defect they will give you a loaner or a rent a car. then they will change their minds and say it is up to the dealers.
I stand by my statement.
For my last three warranty works done by the dealer, they called the rental car company (Enterprise R.A.C.) and the gas were all that I needed to pay for. As a matter of fact, the agent in the rental car company told me that Mazda is the most generous client comparing to Toyota, Nissan, and Hondo. They would pay for the rental even for a half a day warranty work. The cost of rental actually are paid by Mazda, not the dealer.
I am sorry to hear about you tranny problem. I have a 04 and it has been shifting a bit rough all the time. I need to try another MPV to see if it is the same for all.
Wait a minute steinpr, you have a 2002, was it still under warranty for the tranny replacement? The Mazda EPP includes rental.
it just sucks to be a mazda owner.
ps the Mazda dealer in Brooklyn did give me a rental for 1 day when they had my car but Manhattan Mazda screwed me and Mazda Corp. did nothing.
I did find out every Mazda service department are different from each other. I guess the skilled people would rather works for big dealer of big brand. But I found that Mazda is modernizing and expending their existing dealerships in US, instead of adding new dealers.
Can you tell us the story on the front suspension arms replacement?
I'd been trying to identify the cause of a mild front end vibration from the front. If taking the tires or aligment out the the equation, it has to be the suspension such as the control arms, structs...