Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!

GMC Jimmy Chevy Envoy Fuel Gauge Problem

2456

Comments

  • jonnyringjonnyring Member Posts: 74
    Mariah,
    Do you have any info. on TSB:
    #99-07-30-022A Info - Shift Stabilization and Tow/Haul Mode Feature for Hydra-Matic 4L60-E/4L65-E and 4L80-E/4L85-E Transmissions - (Jun 5, 2003) ????

    I think I've narrowed an intermittent "whine" down to the Tow/Haul Mode Feature on my 2000 Envoy, VIN.- 1GKDT13WOY2234397.
    If you could elaborate on this TSB #, that would be great since you might have access to inside knowledge?
    Thanks in advance,
    jon
  • raederzooraederzoo Member Posts: 4
    I got online hoping to find help with my driver's side door's "power" not working and wow, I can't believe that a lot of the issues I've been having with my 06 envoy, so many others have been having. I was hoping and assuming the lack of power to the door was due to rain yesterday. No, it didn't get completely soaked but did get some light rain. Now that's the least of my worries. I, too, have been having issues with our gas gauge all of a sudden not working. Fill it up and it goes on E. Been doing this for about 3 weeks now; guess I'll try the new gas cap. Because I can assure you I will not be suckered into buying a new one when all I have to do is reset my tripometer every time I fill up; granted it's a royal pain but it beats forking over $500+ for something so many others are having issues with. And my service stabilitrack light comes on at times but goes off when I restart the truck. Man, this is very frustrating. I love my truck but after stumbling upon this site and seeing that so many are having the same issues, makes me wonder how much is just "little" things...seriously!
  • jonnyringjonnyring Member Posts: 74
    edited July 2010
    My 2000 Envoy door window switch had the same problem. I cleaned the switch (actually I just removed it and reinserted it) and it cured everything. Just clean the switch with some electrical contact cleaner.
    jon
  • raederzooraederzoo Member Posts: 4
    thanks Jon, I'll try that. And I'm going to sound like an idiot but where would I find electrical contact cleaner? And you're talking about popping off the control panel, right? where the buttons to control everything is at, right? I popped it off last night and just let it hang, hoping it will dry, if that is the problem. But it's like my door has absolutely NO power, at all.
    Thanks again
  • jonnyringjonnyring Member Posts: 74
    Electrical cleaner= auto parts store/spray can..or try WD-40 first.

    Yes, pop the button(s) off and spray in behind them AND where they plug into, to get a good contact. If it's gotten wet over time they tend to corrode and the connections become bad/intermittent.
    8-)
  • raederzooraederzoo Member Posts: 4
    Thanks Jon, I will go to autozone now and pick some up...hopefully it works :)
  • jonnyringjonnyring Member Posts: 74
    If that doesn't work....check the fuse for the power windows. If it got wet, it could've popped the fuse. The fuse for power windows is usually a 30 amp (large ampereage), but just check your manual or the fuse location cover may tell you what each fuse is for.
  • raederzooraederzoo Member Posts: 4
    that was the first fuse I checked, both are fine...and the electrical spray didn't do the job so I guess I need to find me a new module thing.
    Thanks again for your help :)
    Bonni
  • absolutegabsoluteg Member Posts: 5
    edited August 2010
    I had no idea that the fuel gauge issue was reported by so many people, the fact that GM/GMC won't do anything to fix this issue is simply amazing!

    I currently have about 53,000 miles on my GMC 2007 Envoy SLT (bought new) and for about the last 10,000 miles the gauge hasn't worked consistently. I believe that this issue started early in ownership. I have never ran out of gas on a vehicle until I owned this one. The reason I say early failure is because at about 20k miles my low fuel light came on and I figured about 1-2 gallons more of gas, at minimum 16 miles. Within 7 miles i was sitting on the side of major highway with no gas. At the time I thought it was odd but thought lesson learned and I won't wait so long to fill up, but now looking back I see that i probably had this issue from the day I bought the vehicle.. It wasn't until the last 10k miles that this has become a major issue with sensor and lights coming on.

    I have contacted my local mechanic and he indicated this was a known issue at that the dealerships are uncooperative in fixing this issue even for people just out of warranty.

    The total cost to fix all issues, $1,000 ($500 fuel pump, $300 throttle assembly, and $200 for dealership to re-program).

    I will be putting in a complaint with NHTSA through safecar.gov. I encourage EVERYONE with this issue and others to use that site as well.

    The problems I have with this NOT being a recall item:
    1. known issue affecting model years prior to 2007
    2. extreme cost
    3. *safety issue* - leaving motorists stranded on highways or even worse in the middle of highway!!
    4. *safety issue* - i have a young family and being stranded on a highway or in traffic with an empty tank of gas with two young kids, one infant and one toddler is most certainly a safety issue - one that i will not tolerate.

    At this point i will pay the money to get this fixed, more so for SAFETY of my FAMILY...but i won't be buying another GMC as i have sunk more than just this in the vehicle! I suppose until someone/or family is killed this won't become a recall, and i hope this never happens, but if it does I wouldn't want to be the GM/GMC representative who passively responded to these posts!!! Ethically and morally there is a responsibility to have this recalled, i'm just sad that it most likely won't happen until someone is killed.

    I won't even get into the issues of the economy, the USA vs. Foreign made cars, but let me say that as a person who buys American Made, i'm thinking twice VERY hard!! I believe that if you buy a 40k dollar vehicle there are some expectations that should be met, no matter what country! But in the USA if you don't take care of your own...what is that really telling us?!?

    Thanks-
  • absolutegabsoluteg Member Posts: 5
    edited August 2010
    The link for posting is actually:
    safercar.gov
  • gmcgonewronggmcgonewrong Member Posts: 1
    I am having the same problem as everyone else what do I do after the problem is diagnosised? What is GM offering to fix the problem?
  • calahoocalahoo Member Posts: 5
    I found the part on ebay (Fuel Level Sensor) part # Sk1158 and lone and behold for $35US and dropping the tank it is fixed!!!!!!!! It took my husband 2 hours and 4 jacks and it is done and it works. I am so excited. There hasn't really been anything else that has gone wrong excep for stabilitrak light comes on when you drive agressively and the tire pressure light comes on but my mechanic told me it read on the computer that it is because of low battery. I hope this can help someone elses problem!!!!
  • rsmcardinalrsmcardinal Member Posts: 2
    Is there any way to get any assistance with my 2005 Envoy? When I come to a complete stop the speedometer is stuck at 55 MPH. It only goes up from there. The Envoy just turned 50k miles and is pretty much like new. I called the dealer and they said there is no recall on the Envoy, only the full sized trucks. I have never had any speedometer issues with any of my vehicles and don't think I should have to pay $600 to fix this. Any assistance would be appreciated.

    Thanks
  • jonnyringjonnyring Member Posts: 74
    edited November 2010
    rsmcardinal,
    Keep searching the internet...you'll find your solution sooner or later. And it won't cost you wasted time wiff GM Customer Service red tape or in your case, you mentioned calling a Dealership.
    I have found every problem I've ever had on the internet. This site is great as well as others. You just have to keep looking and you WILL find it eventually

    Keep searching!!!!!
    More sites:

    http://www.mifbody.com
    http://forums.trailvoy.com
  • rsmcardinalrsmcardinal Member Posts: 2
    Thanks. I did go through the Red tape with GM customer service and they were no service at all. The GM dealer wants $420 to fix the speedometer. I'm pretty pissed now. If I do get it fixed I will probably take it to the Ford dealer. GM isn't getting any more of my money because they used shoddy parts. I'll keep searching.
  • kellypwskellypws Member Posts: 2
    I'm having the same issue. I filled my car up and the fuel guage never went to full. Started driving and it went up to full. Then I stopped it went down to empty. This is after I just had my main switch on my driver door fixed ($400). Then my driver power seat just went out...again. This is the 2nd motor. GMC won't cover it because its out of warranty ($800 fix). So my car is now at a local mechanic that I was recommended to, to fix the seat, fix the fuel guage and now the engine light is on. My 2007 Envoy has over 75,000 miles so I know things will start to break but all at once and just after I had it at the dealer. I am a true believer of supporting the American car dealers but I've had every brand and they are always in the shop. Never had an issue with my foreign cars. I will still buy an American car because we need to support the US manufacturer's but something needs to be done to get the quality up.
  • calahoocalahoo Member Posts: 5
    Ok I will try this again as my last post didn't post. Go onto ebay buy a Fuel Level sensor part # sk1158 I believe. Make sure it has a level unit on it not just wiring, for $34.99US. Buy the part, drop the tank, put the part in and in a hour and a half, some regular tools, and maybe a couple buddies helping you, you shouldn't have those 2 problems again. The problem is that Envoys can't have less than a half tank of gas in them. The level sensor gets too low and then when the tank gets filled the sensor snaps up to full and the little clip on the sensor gets weaker every time this happens, till it breaks off and you have to pay $650 for a mechanic to fix it. My husband did mine 6 months ago and it works perfect. Dealer may say you need a new fuel pump but most cases you don't.
  • mwill4100mwill4100 Member Posts: 1
    I recently bought an older, (2000) Envoy, the car is in very good shape, looks clean with no damage to body, paint finish is near perfect.

    The only problem that I have come across so far is, the erratic fuel guage. As you are well aware by now, this is an issue that deserves the attention of the "Powers to be" at GM/GMC.

    I'am sure that if the problem has happened to any of those folks, it didn't cost them anywhere near the money that we poor, hard working consumers have to pay.
  • dick_kdick_k Member Posts: 1
    My GMC Envoy XL has now had a 2nd Gas tank fuel gauge fail. During normal maintenance at the dealer, rep stated that Ethanol Gas is corroding the internal gas tank fuel guage. He also stated that this dealership has seen a lot of these occur of late. My last one was replaced in 2007. If GM knows Ethanol gas is being added to almost all gasoline service stations, and if the reps explanation is true, why is there no recall fix for this problem
  • jonnyringjonnyring Member Posts: 74
    edited March 2011
    Hi,
    A 2nd? Was the 2nd one OEM?
    I changed my wife's ONCE, with an after market ( Rockauto.com ?) @ $67 or 68? for the part. They probably cost more now as there is a demand, not to mention inflation. I did the labor myself.
    I think Stealerships charge $182.00??? And another $600-$700 labor??
    I haven't had a problem since (knock wood), that was 5 or 6? years ago??
    I think if ethanol is killing the OEM one's, then it should be replace at no charge. Or the d(st)ealer is just a flat out LIAR and using ethanol as the scapegoat!!!
    If you read this ENTIRE thread, you'll see that GM knows about this but never recalled it. If you paid for one OEM, that's unacceptable. If you paid for the 2nd, that's outrageous. If you pay for a 3rd, then you are just another unfortunate soul being taken advantage by the BIG Auto corps.!!
  • gmcustsvcgmcustsvc Member Posts: 4,252
    Hello dick_k,

    Could you e-mail me your information, mileage and VIN and I will look into your situation for you.

    Jeff

    GM Customer Service
  • jonnyringjonnyring Member Posts: 74
    Dick,
    Lemmee know how Jeff in GM Customer Service helps you out ,eh?
    We had another GM Customer Service Rep. here awhile ago...re-read previous posts.
    I don't think she helped anyone out oN this issue either. She asked the same generic question to satisfy you and get your hopes up. BEWARE!
    If they pay 1/2, I'll buy another GMC!!
  • gmcustsvcgmcustsvc Member Posts: 4,252
    jonnyring ,
    My job here is to speak with customers experiencing problems, evaluate their situation, and pass the information along to GM through our Customer Assistance cases. As every company we have standard operating procedures and gathering this information is one of the first things I need to do. This allows me to look into information on your vehicle, as well as set up a case with customer assistance. I understand that seeing many posts on the same concerns on this forum makes it seem apparent that there is a wide spread problem with this; unfortunately GM does not see this forum. This is why I am here. I am here looking through your posts and working on getting customers with these issues heard by GM. Recalls and widespread concerns come to light and are formed through cases to Customer Assistance. So, if you are experiencing any issues and care to send me some generic information I would be happy to set up a case for you.
    Christina
    GM Customer Service
  • steverstever Guest Posts: 52,454
    A reporter is looking to interview anyone with a GM vehicle that doesn't seem to accurately read fuel levels.

    Please email pr@edmunds.com Friday, April 29, 2011 to share your story.
  • jonnyringjonnyring Member Posts: 74
    Really?
    WOW! Finally, maybe, something will be done @ GM? If so, I'm afraid it's a little too late, unless customers who replaced their senders will be reimbursed?
    Unfortunately, GM will probably require "proof" and I, like many others, no longer have the original NEW fuel sender receipt, nor a "repair shop" receipt as we had the misfortune of lying on our backs and doing the job ourselves!!
    If I find my receipt for the NEW fuel sender, will GM pay me $90/hour to perform the swap I painstakingly did MYSELF? I doubt it!
    jonny
  • steverstever Guest Posts: 52,454
    Feds Investigate 865,000 GM SUVs for Defective Fuel Gauges (Inside Line)
  • jonnyringjonnyring Member Posts: 74
    "#88 of 88 more on gauges by steve_ HOST
    May 06, 2011 (4:25 pm)
    Feds Investigate 865,000 GM SUVs for Defective Fuel Gauges (Inside Line) "
    ___________________________________________________________

    "......865,000 GM SUVs for Defective Fuel Gauges"
    "...668 complaints..."
    "Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall,..."
    "One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled and was struck from behind."
    __________________________________________________________

    iT'S ABOUT FREAKIN' TIME!!!!!!!
    I said it on Nov 17, 2006 (4:19 pm) HERE IN THIS THREAD!!:
    jonnyring, "GMC Jimmy Chevy Envoy Fuel Gauge Problem" #1, 24 Sep 2006 5:58 am

    "Ayup.
    GM knows...there was a TSB but not a recall 'cause it was NOT a "safety issue".
    I STRONLY DISAGREE!!! When my wife is stranded on the interstate up against a "Jersey Barrier" (in the fast lane)during rush hour traffic it IS a "SAFETY ISSUE"!!!
    >8-( "

    THAT WAS 4 1/2 YEARS AGO!!!

    This is GM and the others in the "BIG 3"...."wait 'til someone is KILLED, and a lawsuit is filed before we do something about it!"

    Lesson learned? I doubt it....pay out the lawsuit to the DEAD VICTIM'S FAMILY from the billions in profit's.
    What ever happened to being "PROACTIVE", rather than "REACTIVE"??

    I hope all these "Service Reps." can sleep at night? I know I have difficulty as I have a conscience about "doing the right thing" and cannot sleep with the way politicians, lawyers and HUGE Corporation's act and react!!!

    I'm feeling ill, I think I'm gonna go image now?
  • thefisherman1thefisherman1 Member Posts: 1
    Hi, steve
    I just found yours message.
    I have Envoy 2007 SLT and have a problem with the fuel gauge. It happened when i just passed the factory warranty (37500 mi).
    I contacted the dealer, but the answer was - 'pay and we will replace' .The amount is about $675.
    I sent the letter to the NTSB last june ,but have not yet received a response.
    Now I have over 50000 mi and I always monitor the milege because fuel gauge is not working. Too many people reported the same problem. GMC must do something to keep the reputation intact.
  • jonnyringjonnyring Member Posts: 74
    edited May 2011
    thefisherman1 wrote:
    "GMC must do something to keep the reputation intact."

    This minor problem will do nothing to their reputation. Look at the statistics...
    1)865,000 GM SUVs for Defective Fuel Gauges have been "recognized"
    2)668:There have ONLY been 668 complaints (of the 865,000).
    3)58: only 58 incidents (of the 668) were alleged to result in a vehicle stall,..."
    4)1 complaint (of the 668) alleged a vehicle CRASH.

    These numbers are small potatos to a large corp.
    Now if the fuel tanks were located in the rear...people had stalled...then been rearended...and the cars EXPLODED (like the ol' Ford Pinto's) then and only then would something be done.

    In my opinion, the ONLY way to get anything done is for ME to print this entire thread out along with as many other articles I can find on the internet (this can't be the ONLY discussion on this issue out there?) and hand deliver it to the GM Corporate Headquarters and the NTSB.
    This would be "proactive" and being proactive can get you thrown in jail as the GM Corp. heads would call SECURITY and have me escorted to the door as being "proactive" is synonymous with "activist", which has a negative connotation attached to it.

    And...you would think with all the GM Service Reps. that have chimed in here in this thread, (3 total?) something would move faster? No, they are only here to pacify us and keep our hopes up if we give them our info., so they can "look into it" for us. It keeps them busy and it looks like they are doing a job that is needed. They don't give a flying **** about our problems. They are just glad to be employed...at a job that does NOTHING to help us, the consumers. Their jobs remind me of how Gov't has gotten so/too big, yet the problems still exist and we are still in a deficit/recession.
  • avalogavalog Member Posts: 1
    I have a 2007 GMC Envoy Denali...a very expensive vehicle!! The fuel gauge has not worked since about 60,000 miles. Depite my warranty, the GMC dealer wanted to charge me $700 plus to fix it.. We have not been happy with GMC and their response to our concerns. I do a lot of traveling with my young children and I am always worried I miscalculated the mileage and will run out of gas somewhere. The dealership made it sound like this was a very unusual thing to happen.
  • jonnyringjonnyring Member Posts: 74
    edited May 2011
    by avalog
    May 13, 2011 (5:35 pm)
    "The dealership made it sound like this was a very unusual thing to happen."
    ____________________________________________________________
    Print out a copy of this thread and bring it to your dealer (not that it'll do any good)...they are theive's and liar's!!!!***
    They're flat out LYING to your face!.
    ***I know a master mechanic who quit working for 3 large Stealerships 'cause they wanted him to "pad" his hours and perform unneeded repairs or STRONGLY SUGGEST needed repairs. It was against his work ETHIC, so he QUIT. He now works out of his garage and is the most honest mechanic I know who will only fix what is needed and suggest other problem area's that will need repair within time, but not right now!

    On another note...AROUND 1996, GM STARTED using DEX-COOL, the ORANGE antifreeze LIFETIME coolant. As a result, ..THE COOLANT WAS TURNING TO CLAY AND CLOGGING all the internal cooling passages where the antifreeze runs through. I have talked to mechanics at local "Mom & Pop" garages (GM Certified Mechanics would NEVER divulge this info.), who told me some engines were RUINED as the head gaskets (among other things) were clogged tighter than a bullfrogs @$$hole and overheating was usually the initial issue. Cylinder HeadS became warped (from overheating) and engines needed to be torn down to "unclog" the ORANGE gooey clay. The last time I talked to one, he said, "Well, we got another one in...ruined".
    When I heard of this...I immediately looked into my wife's 2000 GMC Envoy's radiator cap...sure enough..the coagulating process had begun!!! I flushed the engine for 3 hours and finally put the good ol' GREEN stuff in the cooling system. Never had a problem since. ASK GM ABOUT THAT NIGHTMARE AS WELL? tHEY'LL DENY IT.
    jonny
    8-)
  • gmcustsvcgmcustsvc Member Posts: 4,252
    avalog,

    I would like to set up a case with GM Customer Assistance. I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and involved dealership sent to me in an email. Also, could you please include a brief description of the problems you are experiencing?

    Thank you,
    Caron, GM Customer Service
  • jonnyringjonnyring Member Posts: 74
    edited May 2011
    avalog,
    Please, for the love of any KIND human nature left, please follow through with
    Caron's (GM Customer Service) request to set up a case?
    Here is what she wrote and where you can find it:
    ____________________________________________________________
    "#94 of 97 Re: fuel gauge problem? [avalog] by gmcustsvc
    May 19, 2011 (2:12 pm)
    Replying to: avalog (May 13, 2011 5:35 pm)
    avalog,
    I would like to set up a case with GM Customer Assistance. I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and involved dealership sent to me in an email. Also, could you please include a brief description of the problems you are experiencing?

    Thank you,
    Caron, GM Customer Service
    ____________________________________________________________
    Also, can you please follow up HERE with the result(s)? I have heard GM's Cust. Serv.'s
    rhetoric for 4 1/2 years now regarding this issue. I have not only heard it here in this
    forum, but in other's and over the phone with several Dealerships.
    I (as I'm sure everyone else here) would love to hear some "good" news from
    this reoccurring problem that is not considered a "Safety Issue".
    Now if Caron reads my post here, she may want you to keep to yourself regarding the case
    results. Why? Because if she helps you out in the most positive way possible, I can
    assure you her "inbox" will be FULL of other's who want (demand) the same
    treatment. I have already addressed my problem (year's ago) lying on my back performing
    the fuel sender swap myself and it has been fine ever since. I just don't wish that task
    upon anyone and would love to see GM resolve it for good!
    Therefore, you can email me personally by clicking on my name. My email will come up and
    you can copy & paste it into your email addressed to: "RECIPIENT".
    I truly look forward to hearing the results from you either in this forum or in my
    personal email.
    Thanks so much "avalog", perhaps we can finally come to a definitive
    conclusion as to where GM stands on this issue?
    Don't be a stranger....keep in touch and please "report back with your
    findings!"
    jonny
    8-)

    Good news...I just re-read this entire post and found that ONE PERSON did get his fixed by GM at no cost (read below), so it might be worth responding to Caron?
    If she's no help, you might wanna get in contact with "wlay" below to see if he remembers EXACTLY where, who he called and what was said?
    ____________________________________________________________

    #28 of 97 GMC Envoy Fuel Gage Problem by wlay
    Mar 23, 2010 (10:43 am)
    Good News Guys - I had the problem with my 2006 Envoy - when I fill up the guage goes to empty and the fuel light comes on. I read on the Blog about the gage prolems and the fuel sensor problems with the envoy - got a number off the blog for GM Technical Service - Supprisingly - although I have 69,000 miles on the car - after a few hoops to go through in getting the problem officially diagnosed, GM AGREED TO PAY THE FULL COST TO REPARE THE FUEL SENSOR GAGUE, A JOB I PRICED AT $500. WAY TO GO GM FOR DOING THE RIGHT THING AND PROVIDING GREAT SERVICE.
  • sunshine992sunshine992 Member Posts: 4
    I am so frustrated with GM and what they call their "Customer Service." I just called and talk to "Sarah" who was less than helpful. She says that she will put my info into the file, but I wonder if it is the circular file! When I was explaining the unhappiness with my gauge problem and quoting her some statistics, she was rushing me off the phone not wanting to hear anymore. Due to the "age of my vehicle and the mileage (78970)" there is nothing that GM can do to help me. Basically I need to suck it up and get it fixed at my own expense. The dealer here in California quoted me a price of $500 to $1000. Does anybody know where the NTSB is on this issue? And if I was to get it fixed, would GM have to reimburse me if the NTSB issued a recall on this? I ran out of gas once on a busy highway late at night. Thank God I have a friend close by and got some help in 10 to 15 mins. There is no way I could have stayed there much longer as it was not in the best part of town!!!
  • gmcustsvcgmcustsvc Member Posts: 4,252
    sunshine992,
    I apologize for your frustrations. Can you please email me with your case number? I would like to look into your situation further. Have a great weekend!
    Christina
    GM Customer Service
  • billflshmnbillflshmn Member Posts: 1
    Christina
    I'm having the same problem with my 2005 Envoy, purchased for my wife. Same story as sunshine992. Though fuel tank is full, the gauge remains on empty, with the low fuel light on. She's not happy with having to try and estimate fuel level with the tripometer, and scared to death of running out of gas while transporting our granddaughter all over. Dealership claims $600-$1000 to repair. Any chance of some assitance with our predicament?
  • krinzkrinz Member Posts: 2
    Christina,
    My 2007 Envoy Denali is having the same problem with its fuel gauge. I would appreciate any assistance with this matter that you could provide. Thanks!!
  • jonnyringjonnyring Member Posts: 74
    Good luck. You're gonna need it.
    I hope to be proven wrong.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    billflshmn,
    I apologize for your concerns. Can you please email me your VIN and current mileage? Have a great weekend!
    Christina
    GM Customer Service
  • gmcustsvcgmcustsvc Member Posts: 4,252
    krinz,
    Have you had the vehicle into the dealer? If not, that would be your 1st step. Can you please email me with your VIN and current mileage? I look forward to your response. Have a great weekend!
    Christina
    GM Customer Service
  • sunshine992sunshine992 Member Posts: 4
    Christina,
    I was not given a case number - just a snotty attitude from Sarah, the customer representative.

    Carmen N (sunshine992)
  • nikko10nikko10 Member Posts: 1
    I went to my GM dealer they told me that because it's not a safety issue that there would not be a recall on my 06 Envoy . So as we speak my gas tank is sitting on my garage floor and the fuel level sensor is changed ( $250.00 dollars for the sensor) also found that my fuel pressure sensor was broken so there goes probably another $150.00 . plus my time . hope GM gets this figured out and maybe I can re-coupe some money
  • jonnyringjonnyring Member Posts: 74
    ".....plus my time . hope GM gets this figured out and maybe I can re-coupe some money"
    __________________________________________________________

    Good luck with that. You're gonna need it.
    I hope to be proven wrong.
    This have been going on for 5+ years now!!
    Only ONE person in this thread was helped...out of how many people who've posted here?
    .
  • sunshine992sunshine992 Member Posts: 4
    I am still driving around with my tripometer telling me my mileage. I think it is time for us to go to one of the news channels. I am going to try to reach one in the LA area, probably Channel 4. They do awesome investigations on things like this. People need to know what GM is NOT doing. As a single 60 yr old woman I put my trust into GM and the safety of their vehicles. I drive everywhere and sometimes have my grandkids. Don't want to unexpectedly run out of fuel somewhere. If anyone on this thread has contacted a TV station, please let me know as I can forward the info to one of LA's investigative reporters.
    Carmen
  • gmcustsvcgmcustsvc Member Posts: 4,252
    Carmen,
    Can you please email me your contact information so I can look this up? I apologize for your experience.
    Christina
    GM Customer Service
  • absolutegabsoluteg Member Posts: 5
    Seriously Christina? SOOOO many people have complained about this, including me...I had an earlier post this year...about running out of gas with my two kids in the vehicle on a major highway. And now that someone threatens to take this to the news channel you want to help?

    you want to help???? make this a known issue and fix it for everyone!! i had to spend close to $1,000 total to get this fixed...which included a ruined throttle body which is now failing me again. Put out a service bulletin and get this resolved for everyone!!! Don't pick and choose and hope that fixing this for one person keeps it quite!

    You have just solidified the fact that i will never buy another GMC vehicle! Thanks!
  • kellypwskellypws Member Posts: 2
    Christina
    I appreciate that you want to help but it seems this is a major problem for a lot of GMC owners. My fuel gauge stopped working a few months back on my Envoy 2007. I had to have it fixed and it cost $700. I'm an outside sales person and drive hundreds of miles a week. There was no way I was going to guess my mileage, it needed to be fixed. Of course the guage is not covered under warranty. Shocking?!?! I haven't had time to post for a while but this is something GMC needs to address. I'm almost ready for a new car and even though I believe in buying American I'm getting tired of bringing my car in every time something goes wrong even if it's covered under the warranty. My electronic driver seat has gone out twice also. Once under warranty and the other time it was not. I had to change the motor on it. My car is only 4 years old!!
    I'm glad I went on this web site so I know that I'm not the only one having problems.
  • gmcustsvcgmcustsvc Member Posts: 4,252
    absoluteg,
    The only posts I see from you are from August 16 of last year. I apologize I didn't start on this forum until December. If you would like to email me with more information I would be happy to look into your situation further.
    Christina
    GM Customer Service
  • jonnyringjonnyring Member Posts: 74
    edited June 2011
    Give it rest Christina! Can't you see we're ALL fed up with your rhetorical BS????
    Do what he (absoluteg) asks and stop asking.."Have you brought your car to a Stealer?"..."Can I have your VIN?...I can make a case # for you...blah, blah blah, blah, blah blah."

    I have tried to stop posting here as I fixed my car myself awhile ago....but I'm so sick & tired of different GM Cust.Serv. Reps chiming in asking for a VIN!

    [non-permissible content removed] or get off the pot for Chrissakes!!!!!!!!!

    STEVER....DON'T DELETE MY POST PLEASE....THESE "Customer Service Reps" are getting PAID to do nothing!!! We as Americans are sick of big business walking all over us, and appeasing us. How many here have gotten all excited that someone actually SEEMED concerned about their problem? How many have been actually helped?
    Oh no,,,,,I'm feeling nauseous again......
  • gmcustsvcgmcustsvc Member Posts: 4,252
    edited June 2011
    jonnyring,
    Glad to hear you were able to fix your concerns your self. What is it that customers want? Some want recalls formed, others want help for the dealer to fix the concerns. So, with this said, I ask for the VIN to see if there are any open recalls on the vehicle and the type of repair history the vehicle has had. I set up these cases to report the problem to GM, how else do you think GM hears of your concerns? These cases can help to show an idea of how many customers are experiencing a problem, which could help start a recall, or if this is a recurring problem. On to my next point, customers that report there concerns and experience with GM through these cases have documentation for if a recall is formed after they have paid to have it addressed. With this documentation, if the vehicle was fixed at an authorized GM dealer, the customer could then submit for reimbursement.
    Christina
    GM Customer Service
Sign In or Register to comment.

Helpful Tools

Most popular vehicles