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Comments
I had the torque converter replaced in my 07 Pacifica a few thousand miles ago and it seems to have fixed the shudder most here have been experiencing but now have another transmission problem.
I live in the Twin Cities where the temperatures have been dipping well below zero degrees the past month or so. With the temperatures near or below zero degrees, the transmission will not lock into overdrive on random days. I commute 27 miles each direction to work which should be ample time for the transmission to achieve proper operating temperature. The dealer recently tried to computer flash the transmission to no avail and claim they have not seen this problem in other Pacificas.
Has anyone else living in areas with colder temperatures been experiencing this issue?
TIA
Ofcourse people in my neighborhood pride themselves on being honest. They say , that in so many words thats exactly what the engineers told us. Good luck, You will need it. :sick:
By the way my PAC was made on Dec. 12, 2006. We know that at least there was an issue then. AS to when the 4.L engine and the 6 speed went into production I am not sure. The 1st edition of the Owners manual had little to say about that engine, and a 2nd edition was made to include the corrected information.
farout
If this was unfixable there would be a massive buy back as there was with the Jeep Liberty diesel.
farout
good luck..
All along in reading your post, I have known you were a Chrysler employee. Only soneone from Chrysler would take such a violent swing at the truth. I on the other hand don't have anything to prove. What I said in my post is 100% true and if you were to reveal yourself 100%, my attorneys and I will be glad to prove it not only to you, but to the good people who use this site. Go ahead and laugh some more, I dont think it is something to laugh about, when there is so much money involved.
Personally I like the 2007 as the two tail pipes looks sporty, and some things in the Touring have changed.
You can call the dealer and ask them when the new type of TC was started. I have no idea.
I talked with my dealer Service manager today and Chrysler would like to replace my TC once again. Heck I don't like having it in the shop for 2 and 1/2 days, but we get a vehicle because we have the Max Care service Contract. Besides the powertrain is warrantied for life, so that's no biggy for me.
Hope this helps.
farout
I hear your anger, you have a right to pursue anything you feel will work for you to resolve your issues with your PAC. In your six posts you come forth as struggling to fine a way to resolve the issues with Chrysler about your PAC. However, your shooting such a wide shotgun pattern, that you are getting so little bang for your effort.
In an effort to help you get a better aim at your desired effect, I offer a few suggestions. You need to out fox the fox. Your anger will only get negative results! Learn to win people over to your view point. Do not down grade the Chrysler or the workers, either in the shop or those who have not been so nice. Chrysler hears all day long about someone is going to hire a attorney and sue them for every last dime. Friend, that will never happen, you are wasting your breath, and making people mad who just might be willing to help, if your attitude was different. The most you can hope for is for Chrysler to either fix the problems, give you a buy back, where you pick a replacement Chrysler, Jeep or Dodge vehicle, and pay so much a mile for the use you have put on the PAC.
Patients is the Golden Key to get what you want. You need to go to the Service manager and tell him you want the Zone Representative to see if a buy back is possible. Next go to the Dealership manager and tell him the same thing. Then Call 800 992 1997 Customer Care and talk with a rep. Tell them all you have been through, they will call the dealer and follow up to make sure they are doing what you asked. While doing this take time to praise anyone you can about how much you appreciate their help. Brag on how the dealer si trying but is stumped, but doing what they can.
IF you have indeed talked with some engineer's at Chrysler tell them that and what you have been told. However if this is second hand or maybe stretched out truth I would not even go there! Be 100% truthful !
This total process is not a quick transaction. We started our buy back on our 2005 Jeep Liberty CRD on Feb, 16, 2007 and got the new 2007 Jeep Compass 4x4 on April 4, 2007. we finished all the final paper work on May 5, 2007. We were charged .05 cents a mile,the lowest anyone has heard of, as we were told.
Using a attorney is not cheap! The Lemon Law is with an arbratrator and they make a decision that is final. I went with going directly with Chrysler, and turned out much better that the Lemon Law could have done. Chrysler wants satisfied owners, and they know whats right, and I believe that given the respect and willingness to work with Chrysler to make things right, you will be pleased with the results.
So friend, cool your jets, remember you win this situation or blow it, it's strictly up to you and your attitude.
I have heard that at times Chrysler does read these posts, and darn well they should, it;s good feed back for their products. You can bet the other vehicle makers read their posts as well. Remember a gentle answer turns away anger.
farout (not Far Out)
Good news, glad to hear from you!
farout
I was able to get my hands on Technical Service Bulletin (TSB) Number 21-002-07 Rev.B. This bulletin involves reprogramming the Power Control Module (PCM) with new software and replacing the torque converter as required. This bulletin applies to Pacificas built on or before December 15, 2006. It appears that Pacificas built after December 15, 2006 have the new improved converter.
How did you hear that Dec. 15 is the cut off for the new TC/ I have not heard about that. Mine was made on Dec. 12, 2006 3 days short!
farout
farout
Regards.
farout
Here is one other odd thing; I forgot to put the gas cap bock on after dumping in $20. last week. We drove 180 miles and got 25.4 mpg! We thouht it was about 3 to 4 mpg more than usual. So I left it off on purpose twice from that point, and the gascap message posted but, no shudder and excellent mpg!
There must be some reason for this. perhaps someone will read this and give me an idea.
farout
This would correspond with my experience. While the problem was largely improved upon the reflash and replacing the TC, it wasn't fully rectified until January - roughly 4000 miles later.
I had no idea there was a break in period. I thought it would be immediate.
they have 11 TSB's on the Pacifica's already and counting. I will follow up and get back to you when I know more.
Good Luck Yotts
Your friend is pulling your leg! Of course you can use any oil you want as long as it's 10-30 w. The Chrysler "engineer" story is an old wives tail! There is no tsb or problem with restricted air intake, either with cold or hot air. However, you are perfectly able to use K& N is you so choose to. However, to suggest Chrysler said you should change your thermostat is incorrect. What would you think was the correct tempature thermostat to use?
As for the shuddering, IF a TC change was made or a reflash or even both, it takes a couple thousand miles for the TC to brake in, as I stated before earlier. Mine has just short of 4,000 miles and is finally smoothing out some what. One thing to take into consideration is the gear ratio is 2.75 and at 65 mph your turning about 1,400 rpm. That is how you get the better mpg with the 4. L and 6 speed auto trans. That will give a lugging feeling, or some call it shuddering. Our recent trip achieved 25 mpg with gas cap locked. The gas cap loose was not a real good idea as I found the check engine light comes on, and it is slow to go out. In 0 F degrees we got that mpg, so the restricted air intake is out to lunch.
The PAC is not a vehicle to do much fixen up with, as it does just about as good as you most likely will achile as it is. With 4.L this does pretty well.
Don't take me wrong, but be open to say that you thought you would try this or that, but don't try to impress with the Chrysler "engineer" said such and such, when we know that is "cow pie".
farout
For what ever reason, on random days the TC in my car will not lockup into overdrive even after having driven 50 to 100 non-stop miles. Most days the TC will lockup into OD just fine after 4 to 5 mles. I've been told by the dealership there are temperature sensors that determine when the transmission has warmed to a safe level before allowing the TC to lockup into OD. Both the dealership & STAR claim the transmission is functioning properly and I should accept not having OD on these random days.
My guess is these temperature sensors are faulty and on random days do not function correctly, preventing the TC to lockup into OD even after the transmission has warmed sufficiently during the 50 to 100 mile trips.
As long as I am here, may as well comment on your post. How did you manage 25 mpg in 0 F temperature? Did you calculate your mpg using miles driven divided by gallons used, or are you going by the computer?
Thanks
The MPG has improved as the miles from the TC replacement has increased from when they did it. Even the shudder seems a little better, but not a whole lot.
farout
Do you have the Lifetime Power train warranty? and the Lifetime service contract?
farout
please keep me updated
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
I just picked up my PAC last evening, and the rattle in the right front is still there. They replaced the sway bar links and tie rod ends. I'm just wondering what else could they possibly replace to make it right? And it still has the annoying pull to the right. I wouldn't have anything to say save for the fact that my wife's 07 PAC drives like a dream with absolutely NO problems at all-no rattle, no pull, no hard shifts, nothing! Why can't mine be the same? After all, that is why I wanted to drive one too. That is why I think it is time to call Chrysler and seek their advice simpy as a concerned Chrysler owner. What next, guys? Help me out here. The dealership simply sold it to me and tried everything they knew how to make it right for me. We are all out of ideas!
Is this normal for the 2007 Chrysler Pacifica or do yall think this make is not a good buy
In short - I love my Pacifica, but I also hate it because it is simply not pleasant to drive. At this point I am not certain that I would want it even if they could fix all of the problems.