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Does anyone know how to get the ball rolling on a lawsuit?<
My car was having trouble starting for a couple of weeks, and finally wouldn't start at all. It seemed as if it wasn't getting fuel, so I took it in and had the air filter changed (which was dirty), and the fuel injectors cleaned out. It started okay for a day, and then BAM...wouldn't start at all. Friends came over and replaced the battery (which I discovered was inside the car and underneath the passengers seat!!), and it started right up! I drove it all evening and didn't have a single problem with anything! The next morning I came out to go to work, and it is completely dead again!!! Ugh..... Where do I go from here?
Mine has been in for over a week. After advising of a potential TIPM issue when dropping it off, and them misdiagnosing the issue twice, they finally advised today it is TIPM, and who knows when parts will be in.
Chrysler is no help at all and they do not care about their customers. As I mentioned to them they are other people who are experiencing the same problems as me, the representatives goes on to saying that all of those are lies, and I am the only one who has the problem. The lady couldn't keep her story straight.
I can't believe that our taxpayer’s money went to Chrysler to bail them out. Biggest mistake we ever made. We should have let Chrysler go downhill, so it will teach them a lesson. Look at how they are treating their customers after being bailed out our own money.
Just an FYI -the class action stuff for this type of problem rarely works. Jeep is trying to correct the situation. If they are smart they will extend and or refund everyone's extended warranty bumper to bumper 7/100K - which is way cheaper and smarter than the lawyer stuff.
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Also note the link is safeRcar.gov (http://www.safercar.gov)
After driving for a while and stopping, the car wont re-start and the shift assembly freezes. I can't even push in the shift button to get her into neutral. After 15 min's to an hour the shift frees up.
I have already spent a considerable amount of money on Throttle body service, Neutral safety switch, various electrical work...
I am now told it needs a new shift assembly
Has anyone else experienced this problem and what is the correct solution?
39k miles so out of warranty.
Going in next week Wed morning appointment to jeep service. Dropping off Tuesday night so it is cold in morning when they try to start it.
In addition I have had a transmission shudder since the car was purchased. They have tried the TSB update but that just isolated this shudder to 25-30mph when accelerating. IN addition the shudder is noticeable when maintaining constant speed when cruising up slight incline such as when in cruise control.
ALSO... have lag issues when accelerating from a start, and now it sounds like engine is getting bogged down and makes a loud resonance sound often.
Please keep me posted on the cold start issue as I fear that I will need this TIPM that is on backorder. I fear more the dealership trying to replace other items that are not to blame.
I was able to still drive as the car would start most of the time with the remote start. Now the fuel pump is stuck on and I have to disconnect the battery to stop it even when the car is shut off. Called the dealer agin and they said there is nothing they can do until the new TIPM part comes in and they cannot tell me when? Very frustrated to pay over $30k for a car with a factory certified warranty and only drive it for 5 months and now I cannot drive it all all and the part to repair is not available?
Jeep needs to step up quickly and replace all the TIPM under a recall or warranty....this unacceptable......
This TIPM thing is now a life, health and safety issue because the air bags are wired into the TIPM as well. There are thousands of us out there that have very high odds that our air bags won't deploy when we need them. This is the case where we now have to help the Government connect the dots, they must force a recall - keep up the pressure. I've been stuck since early July and now I won't have a TIPM until September 25th, this is absurd and revolting.
Along with everyone else, my jeep went down due to the TIPM issue with my 2011 . I had it towed to the local dealer on 8/5. Good news, they received a TIPM today, installed it and I have my truck back ... Exactly one month later.!! I also experienced less than satisfactory customer service. No rental or loaner, and a $600 bill (the dealership split the cost of the repair with me ). I have been a loyal Jeep customer for many years (This is my 5th Grand Cherokee ). Words cannot describe how frustrating this experience has been.
If a class action law suit happens, count me in!
I just found this: http://www.girardgibbs.com/chryslerlawsuitinvestigation/
I'm going to write them and Chrysler.
Here is a link to a law firm that is investigating the issue with tipm. I have been able to use my jeep with the issues but in order to avoid a dead battery I must disconnect the terminal on the battery if its going to be off for more than a few minuets. I simply leave the negative terminal loose and slip it on and off as I need to. I'm unsure if is any risks of fire or damage from the fuel pump not working properly but I am able to use my vehicle.
I too am getting the same messaging from Jeep and the dealership - what's worse is there is no path to resolution!! Forgetting about "WHO" is going to pay ... there are NO replacement TIPM parts available!! This is the worst situation, no reliable vehicle, no way to fix the situation ... WTF!!
The only helpful advice I can give to fellow frustrated posters - I have been able to get my Cherokee to "somewhat" reliably start (>90% of the time) is to use the remote start feature on the key fob first instead of starting inside the vehicle. Sometimes when I do this the car will start and then shut down after 15-30 seconds, but then it will start again when I get it. When it fails is when I just try to start it inside the vehicle first ... if that happens, I have to wait at least 1/2 hour to an hour to retry.
I too have been stranded 4-5 times now ... 3 of which required towing (maxed out my AAA towing allowances!!). Speaking of which, shouldn't we get AAA in on this potential lawsuit?? I got to believe that AAA has had thousands of additional towing calls because of this problem!!