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However... if you have had all factory-required service performed on the car, meaning the last major service would have been at about 75k miles (and you have the records for all maintenance), and assuming a Hyundai dealer has never before told you to replace the thermostat and you declined to do so, you might try appealing to the dealer's service manager and if necessary the owner to give you a break on the repair, as a loyal Hyundai customer yada yada. You might get a more favorable response if you've had past maintenance performed at Hyundai dealers, particularly the dealer you took your car to re the radiator. You could also try taking up your case with Hyundai Customer Service. They are under no obligation under the warranty to help with the repair, but they might do it as a customer service gesture. Doesn't hurt to ask.
If they made that assumption, they'd feel misled by the company, and I wouldn't blame them. How many people read the list of covered items in the warranty before they make a purchase decision on an automobile? ';
Hyundai was up front with the car buyer by providing details on its warranties in a book that comes with the car. They also provide details on their web site, and will answer questions about the warranty if you call Customer Service or a dealer. It isn't Hyundai's fault if someone makes an inaccurate assumption about warranty coverage, unless someone at Hyundai mis-represented the warranty, e.g. if a sales rep told a buyer, "Oh, sure, our powertrain warranty covers thermostats, fuel injectors, all that kind of stuff!", then that would be a reason to blame Hyundai. It's not Hyundai's fault if a buyer didn't bother to ask, "What parts are covered by the powertrain warranty?" or take a few minutes to read the warranty book.
Also, what you describes sounds more like an extended warranty than a service contract. A service contract typically pays for routine maintenance. A warranty pays the cost of (some) repairs.
http://www.ripoffreport.com/Search/Company/CNA-National-Warranty-Coprporation.as- px
Has anyone purchased this from Hyundai and did you think it was worth it? other than peace of mind for about 83 cents a day.
Basically think of it as buying an insurance policy for a little over $25 a month (with future value of money figured in). If you are pretty sure you will keep the car five more years (or if the warranty is transferrable--is it?), might be worth the peace of mind since it seems you value that. You can't get a cup of coffee for 83 cents these days.
P.S. It's a better deal if it is in fact a Hyundai warranty and not a 3rd party warranty--those can go belly-up on you.
P.P.S. Check to see if the deductible is per VISIT, or per ITEM. Per visit is what you want of course.
I purchased a 2011 Elantra Limited wo/navigation package and the HPP (Platinum warranty for 10 year/100K) was around $1300. I figured that ends up being about $125 a year for peace of mind and also having a rental car available should it break down, which the factory warranty does not offer.
It all adds up to whether it is worth your own peace of mind, besides once it's paid for you forget about it and just enjoy your car for 10 years.
How can he lie with a straight face? Be careful and stay away from Capitol Hyundai !
I paid 1,350 tax included.
Other 4 dealers in my area either don't offer such a plan or can't match. Even worse, Capitol Hyundai finance manager lied about HPP program and tried to sell me another aftermarket program as HPP.
You can also buy the same program on line at http://hyundaiusa-warranty.dotsterdesignstudio.com/hyundai-extended-warranty.php-
The finance manager at Fremont Hyundai, CA is straight forward and honest. He honored the quote he gave over the phone and didn't try to sell me maintenance plan as other dealers did.
Good luck and stay away from the bad/ dishonest people.
Moral of the story: be very skeptical of "bumper to bumper" claims by Hyundai salesmen.
The price for the repair seems high, though I readily admit to being out of touch with manual trans costs. The last time I replaced a clutch was around 1990. Be sure to call around for prices or ask the dealer, especially if this is the dealer you bought from, to cover part of the cost since the car is still relatively new. It costs you nothing to ask and you never know; they might make a good will gesture if you're a good customer.
Now, five months later, it appears my transmission is going out. Right now, I don't know if the cause is from an accident that happened a few days ago, or if it is a separate problem. Will find out soon I hope.
I'm looking at trading in my Elantra Ltd. with very few miles on it. I asked the non-Hyundai dealership about the transferability of the warranties. I'm not going back to Hyundai. The 100k powertrain warranty isn't transferable. After my owning many cars in my lifetime (if a car can't make it to 100k without something major going wrong (powertrain related such as the transmission), the car has issues and it's a bad sign. While the warranty has been around for years the better option would be to make a car right the first time so the warranty isn't needed. But that takes money.
backy: the water pump and thermostat aren't moving items that make the car go. Breakage may make the engine blow . That should be covered under the bumper-to-bumper shorter warranty. I bought a used car still under basic warranty (1997). We were about 1k miles from home when the alternator stopped working. We rolled into a dealership by luck and it was a covered fix.
Tires are different, too. Issues with them have to handle it with the tire manufacturer. If there's a similar problem with new tires (replacement of the bad tires that come with the car - again with safely rated tires that end up with the same wear pattern becomes an issue) that should be pursued with Hyundai and will likely be ignored by a dealership. Tires blowing aren't covered and is status quo for just about any car. While I don't like Hyundai or trust them (too many bad consumer reviews - those that are repeated throughout forums are an issue if you can figure out they were written by different people) we can't blame everything on them.
I had a 2004 other brand name car with 115k miles on it after ten years. I fixed normal wear and tear items. In that time, I had one $1800 repair. Nothing unusual happened before the gaskets leaked. I don't know if one gasket leaked or two. One mechanic who charged for th diagnostic with good technicians said one. My own mechanic said two.