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Comments
The Dealers response was for me to drive the car home ... without ABS, Anti-Swerve Control, the Parking Break controls, and Cruse Control. I was forced to drive home 1100 miles with a faulty car because I had to return to work.
First, why does it take about 5 hours to reprogram the car's computer? Why does it frequently crash while reprogramming (input from the Dealer Rep and other costumers in the waiting room at the Dealer)? I can download a HD movie in about 30 to 40 minutes (about 5Gig) on line to my computer, without crashing.
This was the second time that I experienced delays because of Dealer programming problems. Months before, my local Dealer had to keep my car over night because of a routine computer program update that had problems (it had crashed during multiple programming attempts)!
Second, the replacement part is not kept in stock in the USA! It is so great to spend nearly $70,000 for a car that was built in the USA, sold in the USA, and the repair parts are kept in Germany!
In my opinion, an Engineer and a bean counter at BMW needs to be demoted or FIRED! Get an Engineer that knows how to expedite the reprogramming sequence, and get a fully stocked warehouse of replacement parts in the USA for USA BMW Cars!
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