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Comments
Please, be aware of the new oil regiment for the 2011 Nox six.
This sounds like another great American scam to me: "we'll develop this new 'direct injection' engine and then tell them they need to buy your new oil ... "
Also, direct injection engines is not an American maufacturer thing. German companies were the first to introduce them, and it was quite a while ago. A whole host of manufacturers are not making DI engines because you get about 3% better fuel economy, and the feds keep upping the mileage requirements.
Your conspiracy theories are unwarranted.
We'll see what the owner's manual says. If the car can take standard oil, that's probably what it'll get. I've always serviced my cars myself and I've never had any oil-related problems (I've rarely had ANY problems). And I like changing the oil between 3000 and 4000 miles - especially when the mileage starts piling up (and oil starts disappearing between changes). I'm afraid if I get too complacent with synthetic changing the oil every 7000 to 8000 miles, at some point after 150,000 miles I'm going to get into trouble with low oil levels (unless I check the dipstick religiously ... something I've never done in the past because I change the oil religiously).
Besides the main benefit of longer oil change intervals, synthetics have several other advantages, especially in extremely cold or hot climates. But for direct injection engines, they have a lower NOACK, which will help reduce the deposits on the valves that tend to build up in DI engines because of gas not flowing over them like they do in regular fuel injected engines. Synthetics also tend to handle fuel dilution in the oil better, and DI engines have more fuel dilution.
It's a great way to keep the money flowing. You just keep changing things and forcing people to buy the new thing. And if there's any chance they could still use the older thing, you threaten them with voided warranties (or tell them how "risky" it is to continue using the older thing).
There's no end to capitalistic rackets in this country.
Taking time to read Owner's manual
Are my eyes playing tricks on me, or Oil changes every 20,000 miles??
Change oil every 3,000 miles on the 2001 Impala
What is the cost of an oil change at standard Chevrolet Dealer?
$32.00??
What is the harm in doing oil changes every 3,000 miles at the dealer, or all I am doing
is making General Motors more wealthy??
Thanks
Good article on new oil
I have a 2010, purchased in Aug 09. We did not have any problems until February of this year. In less than 3000K miles ours burnt enough oil that none showed on the bottom of the dip stick. Long story short...they have NO clue what is causing this and are dealing with the engineers trying anything and everything to figure out why it is burning. After the first jaunt in the shop, changing out seals among other things, it still burnt 3/4 of a quart in 1100 miles.
I just dropped it back off to the dealership last Tuesday. They have no idea what is going on with it, apparently neither do the engineers as it is still sitting in the exact same spot I parked it when I dropped it off a week ago.
I would like to set up a case with GM Customer Assistance. In order to set up the case I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and involved dealership sent to me in an email. Also, please include a brief description of the problems you are experiencing.
Thank you,
Caron, GM Customer Service
Did they ever find out what the problem was with yours?
They told me not go by the Engine Life Indicator, that they didn't even know why it was put on the 2010 models because it was meant for synthetic oil and these were not running synthetic. Keep in mind the oil life indicator had NOTHING to do with the fact that the first time it nearly ran dry it was under 3000K miles since the last oil change.
It seems to be doing a little better in the oil burning dept. However I'm having the same problems as some others with it just not running smooth, the clicking noise (makes it sound like a diesel). We are biding our time since we will need a bigger vehicle if #3 comes into the picture. We still have about 50K miles on the powertrain warranty, but once we hit about 75K-80K miles it will be headed to the used car lot.
http://www.gmdexos.com/licensedbrands.html
The mpg is definitely better at the front end of the change. I'll drop 2 mpg between 4000 and 6000 miles.
I really didn't expect to have to do this when I bought a car with 24,000 miles on it, but I am now understanding why someone traded this in.
Your Equinox has a computer system that indicates when to change the engine oil and filter. This is based on a combination of factors which include engine revolutions, engine temperature, and miles driven. When it has determined that an oil change is needed based upon these factors, an alert will appear in the DIC; from this time, it is strongly recommended to make sure to change the oil within 600 miles. I want to also note that the oil life system does not track the level of oil, and so it is always wise to check this periodically. For more information on the oil life system, see page 10-12 in your manual. If you have further questions, please contact us at [email protected]
All the best,
Sarah
GM Customer Service
Thanks.
Pretty frustrating because it is not normal and this is just their way of not taking responsibility. If this is what happens with me I will be done with Chevy and GM forever, and that's all I've owned since I got my license and first car in 1997.
Good luck.
Are your oil changes being performed at your servicing dealership? It might not be a bad idea to ask for an oil consumption test from them so they can determine if your vehicle is consuming an abnormal amount of oil and so that they can then move forward in diagnosing any problems.
Please let us know if we can be of any assistance!
Sarah
GM Customer Service
All the best,
Sarah
GM Customer Service
"Dexos1 and 2 are just money grabs by GM to get more money from licensing. There is little that is different with that spec than what most synthetics (group III even) already have."
Maybe in your mind, but in my engine the Dexos label is not burning like the others.
I can certainly understand why you would be frustrated. Can you private message me your full name, address, phone number, Vehicle Identification number, approximate mileage on your vehicle, and dealer you visited please so I can look into this for you? My email is [email protected]. Please put "Attn Crystal" in the subject line. I look forward to hearing from you.
Sincerely,
Crystal L. GM Customer Care
Recently (one month before my warranty end) I would turn my car off and it would stay on for say 5 seconds. The only saving grace is that I had one year of warranty left. The stabilitrak light came on at the time as well. I took it in and they said they had to replace the high pressure fuel pump, that I heard about in a post above. Friends thought, "wow replacing a fuel pump this early" I didn't think much of it as I was under warranty, but man, what am I going to do in another 25000 miles? Replace it again? For my first oil change I put in Valvoline Synpower Full Synthetic oil.
I purchased this car for 30K+, now I'm wondering if I need to sell it to avoid future issues?
Does GM really have nothing to say about this? Gas leaking into the oil, that can't be good right? (kind of a rhetorical question) Is there anything we can do about this? I'd get in on a class action if one came up.
I am sorry for any inconvenience. Generally if there is a recall we will alert you via mail. Please let me know if you have any other concerns. I am here and more than happy to help:-)
Sincerely,
Crystal L. GM Customer Care
The OLM should give you an idea if it's updated. If you were told to ignore the OLM, which I do that might be wise due to issues with too infrequent OCIs on this engine.
While I'm not an advocate of the 3K OCI if using a good oil, oil is cheap compared to chain replacements and everything else that could happen.
FWIW my last OC was at 3,200. The OLM was at 35% before it was recalibrated and this was mostly short trip driving.
We're 10 months into our 2013 CR-V and love it. Best move we did was cut our losses with GM. Saved our sanity big time. Can't put a price on that.
I come from a long line of GM owners and I have owned nothing but GM in my 18 years of driving and I'll never buy one of their cars the rest of my life and neither will my wife and neither will our kids because I'll tell them the horror of dealing with Chevy and GM Customer Service.