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I told the dealership that if they gave me a "real good deal", I'd probably buy another. A lot of the '95-2000 drivers didn't buy again so they didn't make any money. I'll have to see....
I have the 2.7 I4 w/5-speed Extended Cab. Not many out there to replace it with. Too many automatics.
Then I got to thinking about letting them rebuild the frame. They extended the warranty to 15 years, only 3 on a new one.
I already have a new muffler by Toyota so another muffler would be free. I'd have the shocks replaced so that is another life-time item. (I tend to keep things for a while).
I can look over the body when they have it. I believe it's in fine shape.
They said anything that looks questionable during rebuild (hardware, fittings, etc.) would be replaced.
Truck is paid for, I'd have to spend my own money on a new one.
New tires on 11/27. Day after Thanksgiving.
The chassis is rebuilt but while apart, I'd add new shocks, timing belt, clutch job, all items that I'd save on labor while the truck is apart. Easier for the mechanic.
MPG is less on the new one.
Same with the load capacity.
2001 has 1,900 lbs. (steel box).
2010 is 1,395 (plastic composite box).
A lot to give up!
I considered having the body shop giving the new frame a really good paint job before the rebuild. I'll have to see what the replacement frame looks like. Do it before attaching everything.
The rebuild would have to be done while I still own it. I was told the dealership doesn't get as much if they own it. Advantage to the dealer if rebuilt under my name. I've seen figures of 60 hrs. needed and a cost of $14K. Makes my truck worth more. Everything is new underneath. Runs like a top anyway w/96K.
The more I think of it, I might keep the truck after the rebuild. I'd need a VERY good offer to part with it!
I live in Cincinnati and leased new, then bought, a 1999 Tacoma from a Florence, Ky. Toyota dealer. They inspected mine in August, 2008 and bought it in Oct., 2008 for 150% KBB excellent retail, which I used to purchase a 2009 Tacoma. So I got the buyback payment as well as a $1,000 incentive to purchase another Tacoma. I've been reading horror stories on here for a year from customers getting the runaround on inspections, paperwork, not being able to get their trucks back, dealers wanting to "repair" the frame, etc. It sounds like Toyota let their regional offices handle things as they see fit, instead of one consistent national policy.
I took my 2002 Tacoma in about 2 months ago and was
told I have a "hole in the frame" and that they want to
replace the frame.I want them to to simply buy back
my truck.
It would be cheaper for Toyota to buy it back than repair
it! I need to contact Toyota & plead my case for buy back
Vs repair. Has anyone been able to get a buy back for
a 2001 or newer?
kcram - Pickups/Wagons Host
You options really are:
1) Frame Replacement and keep.
2) Frame Replacement and sell.
3) Workout a fair deal, with your dealer about trading it in, for a new one*
I was able to pull off #3. I got a fair KBB number for a non-broken truck and a heavily discounted new Tacoma. That had to do with me being a long time customer @ this dealer and the economy as they need to sell trucks.
I saw my old 02 many months later on their used lot for a HUGE number. Who knows if they got it, but I am glad to see it over with. IMO, if you were gonna drive your Tacoma into the ground, do the replacement. If your's was low miles and or you have concerns with it long term after a replacement, do # 2 or 3.
* = your mileage may vary
The tech said he was given a 63 page instruction manual on how to do it. The replacement isn't a guessing game.
I took advantage of free labor for the shocks. Dumb not to take advantage of free labor savings.
When the engine/tranny was out, I had the clutch replaced. Easier and cheaper.
Replaced the fuel filter and all fluids (differential, transfer case & tranny also.)
The new parts I wanted that weren't on the list were discounted by the dealership.
They provide the labor, frame, rear springs, lower control arms, brake lines, emergency brake cable, hardware, new brake fluid, anti-freeze and front end alignment.
They let me drop by and take all sorts of pictures.
When the body and box were on the hoist, I had a chance to look at the underside and it was rust-free. Had the truck Ziebarted. I now have a "new" 2001 truck and it's paid for!
Some people worry about a frame replacement.
Why?
The techs are trained and they replace all the parts during normal work operations. With the frame replacement, they get to work in better conditions and with lots of new parts.
The dealerships make out better if the replacement is completed in the owners name, therefore giving the original owner better trading advantage.
Because of the crushing of Tacomas, the survivors will be worth more in the future.
Do the replacement, it's great!
Are you still driving your truck? That's one of my biggest fears is having my truck deemed "unsafe" and yanked off the road, as the frame replacement games begin. From reading accounts of people riding around with baseball sized holes in their frame and the frame not failing, I'm willing to keep running my truck. I just don't want my Toyota dealer yanking my inspection sticker so I can't legally operate the truck.
My second fear is having to pay for all the rusted stuff that breaks because they had to disturb those parts during the frame replacement. Even though I'd be getting a new frame and nice riding new rear springs, I don't appreciate having to pay out of pocket for stuff I'd never normally have to replace over the life of the truck.
Man, I wish they'd give us the same cash buyout deal they gave the older Tacoma owners. I just can't believe they won't do what even makes sense. If it costs Toyota less to buy back my high mileage Tacoma with failing transmission, etc rather than replace the frame, wouldn't it make better business sense to buy back the truck? I just don't get it.
The parts came in slowly. I'm sure they use your VIN to order the correct parts. The frame was the last thing delivered (Tuesday, Jan. 12). The semi driver had about 10 frames stacked on his truck, just making deliveries to other dealers.
As soon as the frame got there, they called me and I dropped the truck off about 11 AM. I took it through the car wash and hand car wash to get as much underside dirt off and make it easier for him.
Dropped in and took pictures everyday. I even gave him a camera so he could take some as he progressed.
Stopped in on Monday morning, Jan. 18 for more pictures but the truck was done and in the parking lot.
I figure it took less than 4 days and I was the 1st frame replacement for the dealership. Helps to have a great mechanic.
Some worry about problems with disturbing old parts. No worry as so much is replaced.
Frame, brake lines, e-brake cable, rear springs, lower control arms, all needed hardware.
Basically, it is a full rebuild underneath.
I had new shocks replaced all around. The labor is free! 98K on the originals!
Truck runs and feels like new. Highly recommended..... and it's free! Just had to pay for a few new items and it wasn't much.
Got the truck Ziebarted. Now everything is sealed well.
was a company that stood behind their products & you could count on them
to do the right thing. I am greatly disappointed in how Toyota is handling
my Toyota Tacoma rusted out frame replacement warranty operation.
I am unemployed at this time & really don’t appreciate the added burden of
the cost Toyota is putting on me & I believe it is quite unfair.
This is my complaint: I added a class 3, two inch trailer hitch to my 2002 Tacoma.
It uses 4 bolts, two 10mm factory & two supplied with the new hitch. Well BECAUSE
the frame is so rusted, one of the 10mm factory bolts broke off when I tried to remove
it to mount my trailer hitch (I was using a hand ratchet, NOT an air tool). So now I only
had 3 bolt points for a 4 bolt hitch, and I had to have the hitch welded onto the frame.
Well now BECAUSE the rusted out frame has to be replaced, my trailer hitch I
normally wouldn’t have done anything with, cannot be removed & reinstalled
on the replacement Toyota frame. The trailer hitch needs to be replaced BECAUSE the
frame needs to be replaced – and the hitch was welded BECAUSE of the rusted frame!
I don’t believe my Tacoma should be better than it was before the frame replacement,
But it shouldn’t be LESS than what I had before the frame replacement either! I have
petitioned Toyota, (both dealership & corporate) They told me “Sorry, we won’t cover
your trailer hitch” I believe Toyota caused me this loss and they should be the ones
to cover the cost of it. Toyota is going to pay $10,000 to $12,000 to do this rusted out
frame replacement operation. In comparison, why not cover the cost of the trailer hitch (approx. $200) on my $8,000 to $9,000 Tacoma. (And/ or why doesn’t Toyota buy this truck back like they did with others?)
I don’t believe Toyota is doing all they could or should in my case - the lack of
covering a $200 part is costing them a LOT of ill will. Toyota shouldn’t simply say
“Sorry”. Toyota needs to do the right thing and strive for customer satisfaction
in accomodating my loss as a result of their frame replacement repair.
Now I just bought a 2010 Tacoma (two days before the recalls were announced), and I'm waiting for the other shoe to drop. I just got a survey asking me to tell them what I thought of the "purchase experience," but they haven't asked me how I feel about the fact that my brand new truck has lost much more of it's value than normal because of the recall issues, and how mad I still am about the rusted frame thing.
They do a piss-poor job of all of this, and they need to start paying better attention. I do feel your pain.
In my estimation, the buyback and getting a new truck are two separate deals. The local Toyota dealer seems to think they are one and the same. Lowest price on a new Taco was 1000 under sticker, no loyalty or any other discounts. Granted I got 1.5 KBB Retail (11,100), but I should be getting ready for the next 100K, not spending 28,800 for a new one. They also assumed I didn't want a rental car and said my vehicle was "safe to drive". On the bright side, it helped with the decision that I won't be buying another Toyota product, as this mentality is the same as what got them in trouble.
Thinking that if I am spending 28K on a new Tacoma, might as well get a new FULL SIZE GM, Ford, Dodge or Nissan instead. Less money, nearly the same MPG and none of the bad vibes from Toyota.
My truck was bulletproof, although I am thinking that it was indeed a better vehicle when it was new than the new 2010's are now.......
Experience with the buyback was good, inspected last Wednesday, offer and acceptance Thursday, phone call on Sunday, check will be in my hand on Saturday, a little over a week.
Best of luck with everyone's Frame Rot Issues, I don't think I am going to walk away from Toyota, I am going to run away....Not cause of the recalls, but because they are overpriced and not willing to deal in the least.
Jake
Does anyone have any information on what they do exactly? Do they actually spray this rustproofing inside the boxed section of frame, as that's where the problem is, as the frame is rusting from the inside out? If they are spraying the inside the enclosed box section of the frame, how are they getting those loose rust flakes out that are built up on the bottom of the boxed section? Do they give the frame a thorough cleaning before applying the coating or do they just encapsulate the salt soaked rust and rust flakes? I'm trying to figure out how much frame prep I need to do before getting this coating, as let's face it, noone cares more about my frame than the guy who owns it. Plus Toyota has alot on their plate going well into the forseeable future. I'm wondering if I should plan on them skimping on frame prep.
This thick coating that they are spraying on the frame, won't that plug the weep holes in the bottom of the frame? My thought is this is just another not well thought out "fix" from Toyota. What I think is going to happen is the inside of the boxed section of frame won't get coated properly due to poor accessibility, salt and water will get in there, nothing will drain properly because the weep holes are plugged by the thick coating, so the interior of the boxed section will always contain moisture. It's common sense that this weep hole plugging coating will just make matters worse. But unfortunately, I have to have my frame coated to qualify for the 15 year extended warranty. I'd just as soon do what I have been doing all along, meaning cleaning and painting the frame each spring, trying to keep the oxygen away from it.
A photo is worth a thousand words....
My current problem is what to buy next? I originally wanted another Tacoma, and was planning on new, but they were not giving me anything extra for buying another one, especially with the difficulties they are having.
I have to wonder, what did they do different on the 2005+ Tacoma that will keep me from having the same problem again? Good luck with your frame rust ventures!!
Jake
Thanks!
kcram - Pickups/Wagons Host
Yes, Toyota does cover the frame for 15 years whether or not you're
the original owner. But you still might not be happy with the coverage.
I'm in the process of trying to get my frame done. The dealer is waiting
on Toyota to ship my frame now. Its been 9 days & counting. They will
NOT cover the loss of my trailer hitch!
kcram - Pickups/Wagons Host
1998 4x4 V6 SR5 XCab = Blew both rear axle seals twice.
2002 4x4 V6 SR5 DCab = Axle seals, timing belt went early, frame replacement.
2009 4x4 V6 TRD DCab = Build quality not what it use to be, tranny issue, rear leafs, and now Toyota's many recalls.
In the end I think I gave it the 'old college try' but Toyota's quality is not what it use to be. In the old days the bed would rot out, but everything else was bulletproof. The $$ for these is no longer justified given the ever slipping quality, thus so many other vehicles are to know be considered.
Toyota got too big too fast and quality and value slipped terribly.
Cheers
-wsn
kcram - Pickups/Wagons Host
done @ the Toyota dealership. Just as I thought,
there are plenty of things they didn't get right or
do very well. You just can't tear apart a truck like
that & have it as good factory built.
So the week I got mine back, I sold it. I understand
some folks think owning a rebuilt is a great thing -
and others like me want nothing to do with it.
I wish everyone the best with this issue. :sick:
My angle is why should I risk my family in a truck with an issue that may come up down the road and what if I'm too late in inspecting it.
kcram - Pickups/Wagons Host.
Anyone get Toyota to actually give them the MSRP for their truck? Was it MSRP from the original purchase price or todays price? Did you have to go to the regional Toyota office of a local dealer?
Any guidance regarding my options?
Thanks
I had the frame replaced on my 2001 AC and couldn't be happier.
Lots of new parts. Frame, Lower Control Arms, Rear springs, brake lines, e-brake cable, new antifreeze, brake fluid, A/C recharge, free labor.
Took 4 days from dropping off the truck.
I had new shocks added (You pay for the shocks but the installation labor is free.)
Truck rides like new and NO new car payment!
A 2001-2004 Tacoma will get the frame replacement if it fails. No option of a buy-back.
Replacing the frame isn't any big deal. Trained mechanic is working with new parts, the same parts they replace everyday.
The mechanic saw the bill sent to Toyota.
Over $11,000!
Glad I didn't have to pay for the frame replacement.
Any one had any luck in fighting this? Is there any movement to get a class action suit to push Toy to do the right thing?
2001-2004 Tacomas get the frames replaced. They have replacement frames for them. Not so with the 1995.5-2000 Tacomas.
Toyota is doing the right thing with the no cost frame replacement. Lots of new parts.
Was setting my Parking Brake last week when the handle pulled out a foot - almost in my lap. Mechanic took a look under and said the front cable was broken - fully rusted through at a point near the grommet. Said rear cable looks OK / a LOT newer.
So - my question is - did the "CABLE ASSY, PARKI" included with the Frame Replacement Kit include BOTH front and rear cables, or JUST the rear. If both then maybe my dealer for whatever reason did not receive the front and just put the old failing one back? (I rarely use the P-Brake and probably only pulled it 2 - 3 times in the past year, and not as hard as that last time.)
If so, can't believe they would be that careless/stupid (probably had a separate one in stock), but then nowadays....
If any of you know the answer please advise.
Thanks Much!
This is the program where Toyota is supposed to buy back your rusted out Tacoma for 150% of the KBB value?
Bought my 2002 Taco used 09/04 - 67K miles on it - mostly highway. P-Brake giving problems 11/07 due (according to dealer) I hardly ever used it - "need to actuate frequently to maintain functioning & lube etc". Parts you refer to / your dealer wanted to replace are bell crank / pivots - they replaced mine along w/ the mount bracket / re-surfaced rear drums / cleaned & lubed rear backing plates at ttl cost $459.20 - labor at the time (Upstate NY) was $70.00/hr.
Then 01/09 the P-Brake light would not go out (the FEW times I used it) and dealer had to "free up rear brake pivots". One can of "Penetrate Spray" at $6.00 and a FULL HOUR labor to spray it on / hang around for the "free up" - $72.50/hr.
Before doing anything I will wait to hear more here re my original P-Brake cable(s) question related to my Frame Replacement, but after the eventual fix (same situation as you - out of work) I do intend to use it regularly - and will periodically lube all of the connections (pivots / cranks / whatever).