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Thanks for your cooperation on this.
My story summary: 'Hard-shifting' started in ~ Oct, '10. Took it to a 'non-dealer specialist'.. (I've learned that much... to check it out...Figured I was 'alone'... he tells me 'No, it's rather common' (!) He discusses my 'options', and leaves me trying to figure out 'how in the world to come up with $1800. for a 'Valve-body job' - 'IF that is the only problem' (!!) ...Then I get 'the letter' in Nov. offering the 'warranty-extension / replacement-offer' from VWOA... Great news! ... BUT, I have to bring it to a dealer for an 'evaluation'... Ok, (grumble grumble) fine, I'll do it...
So, I bring it to a 'reputable' dealer, in the area, only to have them charge me $60. to tell me 'well, the 'computer says' it's not the valve-body - but an 'incorrect gear ratio', and therefore, an 'internal, mechanical problem' with the transmission, and since my bug ('04 Turbo Conv.) has ~77K miles - sorry, no dice on the warranty-extension on that from VW'....but, a 'rebuilt tranny is *only* $5400. and would I like to schedule that?' ...Yeah, sure! I'll be right back... >:(
I barely managed to restrain myself from saying: "Ya know...when it comes to in-depth car knowledge, maybe I *was* 'born yesterday', ...but guess what? I've been 'up all night doin' my homework', so let's skip the horse$#*!, ok, pal?!!.."
So I do some more online 'homework' and find some helpful posts, think: 'I'm gonna try and go the route of investigating' this "transmission control module", and I also read some posts on other sites about these 'error messages' coming from seemingly unrelated-things, like the 'incorrect installation of a new battery' - hah, guess what? I *did* replace my battery, in like, August '10... and the "hard-shifting" wierdness *just* started in Oct!! Anybody else had a recent (and by that, I mean *before* the problems started) battery-replacement? (see Post #1 (!)
Also, I read one post about 'uneven-tire wear' possibly causing 'misinterpreted' tranny-problem messages to the ECM... I also saw at least one post where someone suggested that it might even be just the 'solenoid pack', which makes prefect sense, especially seeing all those whose problems worsen once 'warmed-up' / with heat, etc.. (mine, too... )
BUT - you know what?? *Since* the dealership 'evaluation' - my passenger-side blinker is 'mysteriously' out - and the CAR SHIFTS FINE!!!! I'm sure it will probably 'come-back', but what that tells me is that this is *quite-possibly* either a 'secondary-component' issue or some sort of 'communication' / electrical-problem, relating somehow to the 'TCM', *rather-than* my actual tranny, somehow all 'chewed-up suddenly out of nowhere'...
Don't get me wrong - I'm *not* suggesting that all of these transmissions are 'fine' and it's 'all in the computer' - *clearly* the Bug transmissions are problematic, at-best...but if many of these problems are even *possibly* related-to / born-from 'component factors', and a) dealer-service depts are not *investigating* them (ie: "the computer told me and the computer is never wrong" vs an actual pressure-test / dropping the pan / examining the fluid, etc), and b) neither is VW...undoubtedly, not calling-out / fixing something relatively 'simple', could very-well lead to further complications - and actual damage! - (ie:...anybody remember the 2 Space Shuttle disasters? (rip...)) So, that when some finally get it checked-out - yeah, their transmission really IS shot!!
And their 'top-recommended "solution" is quite-conveniently very 'self-serving': 'Oh, uh, *sorry* the warranty-covered repair is not what's really wrong with your car - cause the COMPUTER told me so...' ...How 'convenient'!.... '...but I can offer you this very fine $5400. enema, if you'd like?' Pthptpth!
MY POINT IS - YES! we all need to *FLOOD* VW with complaints (so there's *lots* of documented proof that there *are* many, many problems), file the reports / complaints with the 'ODI / NHTSA' and consumeraffairs.com sites, there, so that VW can't *possibly* say 'we didn't know this was such a problem....' Really, VW?? This *one* thread is 20 PAGES LONG, spanning over 3 YEARS!! *Why* do we have to hear about someone *dying* over this, before something really gets' done??!!
Yeah, ok, I'm a little 'passionate' in my posting, here - maybe cause I transport my WIFE and DAUGHTER in this car!!!!
...So, I'm definitely *in* for any movement towards an certain 'unmentionable course of action', as a 'group'... sign me up!
Meantime, if I have any success with checking out the 'TCM' / solenoid-pack / battery, etc suggestions others have proposed looking-at, I'll post here...
Signed,
Sleepless in Los Angeles
:confuse: Not sure what you were trying to say - I see no text on your reply, just fyi...
Anyhoo, here's what I said to the NHTSA ODI:
2004 Volkswagen 'New Beetle' has serious design / OEM-component flaws in the transmission and/or transmission control module, creating very-dangerous and unpredictable 'stalls' (step on gas, motor revs, but transm. does not engage - immediately) in traffic. VW is aware of this, because they have sent a 'warranty-extension / replacement offer' letter for the valve-body of the transm., however, dealer 'computer' says it's not the valve-body, but rather a 'mechanical issue due to an incorrect gear ratio' and offers a complete transm. replacement for $5500. (!) Not a very 'helpful' solution for a car worth that or less. It would seem there is an 'electrical / electronic' problem with one of their OEM components (ie: transmission control module and/or solenoid-pack) as there are *thousands* of owners with such problems, across this country, and IMHO, VW needs to recall these cars and fix / replace the transmissions / OEM-components - Here is a link to a 20-page thread detailing others' experiences: http://townhall-talk.edmunds.com/direct/view/.f124d77/0?@@ - Clearly, this is *not* a 'single-consumer' or 'personal periodic-maintenance issue', and may have grave consequences for someone / some family(ies) if not recalled by VW - Please, help us!
Let's all keep this up - just maybe they'll 'hear us'... we will not be silenced! After all... THIS.... IS... SPARTA!!!
- Bugged in LA
VW has no conscience
The problems are all related however this warranty extension temporary lets them skirt the issue.
I'm very upset
I don't like being misdirected with no recourse
The tech was able to duplicate my problem with the hard shifts, but after dealership contacted VW for authorization of repair, VW denied claim because of minor seepage. So I asked dealer to fix the leak and they told me they are not authorized to open the transmission cases, but I could give them $6000.- for a new one. How convenient for the dealership
I contacted VW Care and lodged a complaint. Awaiting a return phone call from regional case manager.
Based on my reading of this thread, I don't expect VW to fix my problem without some kind of legal action.
I wasn't saying this isn't Life Threatening. I own one of these POS So I know it can be. What I was trying to stress to EVERYONE on here is how Important it is to List it AS Life Threatening so that we can have action taken!! I bought this for 26,000 and although it is 10 years old it has LOW miles so I shouldn't have to buy a New Transmission at the cost of the actual value the car is Today let alone a car that has under 85,000 miles on it!! Especially when every little plastic piece is falling off this damn car and the suspension obviously sucks too. As you may have already read on here how peoples cars a really squeaky underneath. It's too bad V.W. only wants to recall the stupid crap!! Just sayn :mad:
Anyway, maybe this is all a moot point. My Bug was STOLEN this past weekend. I guess the joke's on the guy dumb enough to take it.
Volkswagon knew they had a problem on their hands over a year ago and refused to act on it until mid-November. And even with this extended warranty, I have not heard of one case where there are paying for the "valve body" job. They told me that because I drove the car with a failing valve body, I caused more damage to the transmission and that is why it has now ceased. The real problem is they put inferior transmissions into their cars and they are trying to figure out ways to escape responsibility.
They are crooks and VW is not standing behind their faulty product since they know it will cost them millions. They are facing a Toyota situation and are doing everything in their power to sidestep liability.
I have contacted Brain Ross with ABCNews and hopefully these crooks in Herndon, VA at VW of America will be investigated by the best in the business.
I feel for all you out there who have been cheated. An effort needs to be undertaken to reveal the truth. Hard working people here in the States should not have to throw money away because of a bad product that a major corporation won't stand behind.
Thanks for your cooperation on this.
I have the '03 6 speed automatic with sport shift. It started off lurching around 3rd gear. As the car warms up the car will rev before going into gear and then bang like I was hit from behind. A couple months later and I notice it more in 2nd and 4th gear as well. This happens gearing up and down.
My mechanic suggested a transmission shop and they test drove it and said it was not the transmission.
Unfortunately I am over 100,000km and 5 years but I agree that it is hazardous when you merge onto a highway and cars behind you have to brake because you are revving in 2nd gear.
Has anyone had the Valve body replaced with no improvement?
I had just purchased a 2003 used beetle convertible. The jerking of the transmission got so bad, my daughter refused to drive the car. I called around and everybody wanted to replace the transmission. One guy said he had pretty good luck with the transmission by replacing the fluids ( we have 75k mi) or maybe flushing the transmission.
He did warn me that this may not work. He also if it did work the transmission would never shift smoothly. He also said if it did get better, to bring it back a few months later to have it flushed again and it might get even better.
I am happy to report that the first transmission flush made the car drivable. So drivable in fact that I am going to take the car back again and try the second flush to see if it will get even better.
I hope this helps all who would like to try something less expensive that a new transmissions.
Peer
So I kept driving it and ruined my transmission. I should have taken it to the local transmission shop (in business since 1960) in the first place and I could have spared myself thousands of dollars in repairs.
004.01-Check DTC memory
CODE 17116 3
GEAR 2 INCORRECT RATIO INTERMITTENT
What the heck is that?
They didn't even suggest rebuilding anything - They say I have to get a whole new transmission - at the cost of ... $5,246.87 PLUS $1,000.00 labor!
Ihave been laid off for 2 years - paid the car off during that time & have no $ to do ANY of that, so they let me drive away. I have taken the car in to them for all it's regular service & oil changes & on top of the Trans, thay say that my brakes are metal to metal, my cv boots are cracked & leaking and that I need: the Trans (5,246.87) ; 2(two) Driveshafts (@328.90 each) ;
2 Boots (@108.72) ; 2 MORE boots (@136.80) ; brake lining (@ 87.75) ANOTHER brake lining (@128.70) ; and a brake wash (@6.94) these prices don't include labor & I was told that the Trans labor would be $1,000.00. NOW I went home, looked up Kelly Blue book & saw that my car "In FAIR condition" & we can see that if all the above is true - it is NOT even in FAIR condition - but the FAIR condition Trade-in value is $4,500 - Private Party Fair condition Value is $6,025 & N/A for POOR condition - Why would you invest MORE $ in a car than what it's worth? I have 82,000 miles on it & REALLY have enjoyed my car, but what's next? When I was working & had to put $ into it, it wasn't so bad, but now, I just don't know what to do.
Thanks for letting me vent - if you've got any suggestions, I'll listen
I submitted copies of my paid receipts for both the valve body and the installation. I got back a letter in the mail that said:
"In order to properly look into your reimbursement request under the VA (Valve Body) Warranty Extension further, we are missing some required information. Please send the following information to either the above address or fax it to (248) 754-6504:
Proof of payment such as bank statements, credit card statements, the front and back of a check, a repair order stamped paid, or a statement on business letterhead from an independent repair shop signed and dated by the owner/manager"
Unluckily for me, I paid cash. The VW dealership stamped their receipt for the valve body paid, but the transmission shop simple wrote "Cash. Paid in Full" and signed their name. I guess that wasn't good enough.
I returned to the transmission shop this week and the owner got all grumpy and said, "I WROTE PAID on it! What else do you want?" The most I could get him to do is write 'PAID CASH' on it again, with a date and sign his name. I sent that to them and am hoping that's good enough.
Erin :lemon: