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Comments
Sent the wife to the dealer today to check out a faint noise I noticed coming from the engine compartment. I thought it was a pin hole exhaust leak maybe. The noise did resemble a faint ticking which I was hoping was more of a "puffing" of exhaust. I remember hearing at some point that ticking is bad.
She just called and they're replacing the transmission! Oh boy. They're covering it and providing a loaner but I'm still worried about the major surgery on it and it running right when we get it back.
Its not my primary vehicle but I didn't notice any issues traversing gears last time I drove it (but also I can barely change the oil so I'm not the best judge of automotive issues).
Do the symptoms our car had fit with a tranny replacement?
I would tell you that you will probably get a new transmission from the dealer. Usually the best way to go on that since you are under warranty. They should give you a free rental car to drive until yours is repaired. Mine is no longer under warranty. If anyone can help me help the mechanic figure out why it won't work in the lower gears, I'm all ears.
I have noticed the following: when I start car in morning, it is idling at about 1500 rpm. (throughout the day, the idle is around 500- 600 rpm).
It seems this fast idle is what is making car jerk into 2nd. Other than letting the car warm up, another work around has been to use the shiftronic transmission..and manually go from 1st to 2nd.
Anybody have a dealer/service dept come up with actual fix?
I was told by Central Regional manager of customer warranties located in Texas-Jim Giese, as well as local manager from Dean Team Hyundai, as well as customer complaint department for Hyundai motors this: :confuse:
They do NOT know of a state in US that would allow a vehicle to fall under "REGULAR" scheduled Maint services. This is what eliminates every state in US, it is either too hot, too cold, or humid, or changes from hot to cold you MUST use Severe duty schedule, on top of towing, dusty conditions, high speeds 100+mph, use in mountains, frequent stop & go traffic, as well as long periods of idling.
In conclusion, noone in US meets Hyundai's WORLD famous 10yr 100,000 mile powertrain warranty. They do not tell you this. When you bring your car in, thinking you have done ALL your regular maint, they pull this card out and deny you the repair. They will not accept walmart/plaza tire service receipts as having all your fluids checked (I tried, sorry no chance) or any other "oil change place".
I was told that the fluid goes bad in the transmission in 30K miles and needs to be changed, but they do not tell you this. I asked why dont you just make everyone use the severe duty schdule and not print the regular one, and was not given a response.
I was told by District parts manager in Stlouis area that would offer me a one time offer of a free transmission if I agreed to have ALL the Severe maint schedule services done to my car, they said it would cost $1800. Take it leave it. :mad:
In closing, they will not honor their warranty AS STATED in your manual. This is where they make their $$$ on you, by denying warranty coverage.
I will NEVER BUY another Hyundai again, plain and simple. :lemon:
Thanks.
She was halfway inside the back seat of the car vacuuming it. Two kids (3 and 5) were each sitting separately in a front seat as they love to pretend to drive and we believed this to be safe (the keys were outside the car on our front porch). The car started rolling backwards! Thank God our driveway incline is not too severe and my wife was able to make her way to the driver seat and get her foot on the brake and get the situation under control.
Our Santa Fe has only a bit over 20k miles but recently had its transmission replaced (see link).
Needless to say we also will never again trust that this is safe.
It feels like someone bumped into me from behind - the first few times it happened wife & I actually looked out of the back window expecting to see the car that had rammed us.
I really figured the car was going into gear or something - mine is the AWD model - I thought maybe it was sending some power to the rear wheels.
For about a week every time my wife would leave home & start the Santa Fe I would look under the vehicle - then one day it happened as I was looking under.
The engine starts - then the vehicle shakes to the point the muffler bangs into the rear of the frame - that is what makes it feel like something hitting the back end.
Have just started to notice a strange feeling - normally would only happen when we were leaving home - and slowly turning the corner on our street - when the transmission shifts from 1-2 it was like the road was a washboard.
Today it did the same thing coming home on a 2-3 shift.
I called Hyundai customer service after my dealer could find nothing wrong - they offer no help - the old - If it does not register a code on the computer or unless the dealer can duplicate the problem - we will not do anything.
Per Hyundai customer service I am the only person in the world with these problems.
Maybe several of us should get together - set a time & date to all call into Hyundai customer service at about the same time. :mad:
Just for fun called Hyundai customer service - they will do nothing -
We really like the 2010 Santa Fe - planned on buying my daughter a 2011 Tuscon as a graduation present - but will put that on hold - no reason to buy from a company with no after sale support.
when i click on start the car bangs
hyundai has to fix it up....
My main reason for not going into the dealer screaming was that except for that first moment of a cold day, the car drove perfectly the remainder of the day - Hopefully some of this might help you - 1. let car warm up in am so that idle speed is dropping 2. if you cant wait long enough to warm up and need to jet out of your driveway - use either the shiftronic manual to go from 1- 2 smoothly, and press the gas pedal..dont coast. and 3. wait a bit...see if your cars tranny computer learns how do this better...mine did. (in a perfect world, should we have to do these special things to a new car...definitely not....but after several months I am pretty happy with my car and how it drives.....) Good luck
I figured I would try starting the car in neutral for a while - just to see if NOT having it in park would solve the bang - not that I always want to put it in "N" but - just to see if it mattered.
Well to my SURPRISE the first time I started it in "N" it made the BANG
Second time BANG - third time BANG
I have now figured out that if I drive the vehicle a few miles - then park it for 15 minutes - and start it in "N" I get the BANG every time.
Not sure why - but if anyone is having a problem showing the dealer what the problem is - try starting it in "N" (with foot on brake).
Back in march when I first had the dealer look at it - I ask about a FLIGHT RECORDER - said he had never heard of it - so I ask Hyundai customer service about it - they have never heard of it either - I had this done with an Acura TL problem - I figured maybe Hyundai did not support this devise.
Thanks for the info -
I went to the dealer la week and they have reseted the computer but this week, still having the same problem. As stated by rplatner, it only occurs when idling fairly high (1200-1500 rpm) and when accelereator is released and pressed again at around 20 mph.
I have another apointement with the dealer tomorrow. Let's see what they come up with this time.
If your car is making this banging noise, HAVE THEM REPLACE ITHE TRANSMISSION.
What is wrong with Hyundai? They essentially said - go wreck, not our problem, you bought the car. Dealer no help in advocating either. They just want to move more new cars.
I previously owned a 2006 Santa Fe All wheel drive GLS and never had a single issue with that car.
The dealer I purchased the car from is very helpful and I know they will resolve this problem soon. I am sure Hyundai is aware of this issue and they are working on the fix as this.
After going around and around and around - I finally put it like this.
If you had a TBS that was exactly the same as the problem I am describing you would not apply it to my vehicle?
They answered YES - unless the dealer can duplicate the problem no work will be done to your vehicle.
Not so much because of the banging problem - every car company will have a few problems - but because of the crappy way we have been treated by Hyundai -
I hate being lied to -
We still like the Santa Fe - I talked to a manager at Hyundai - reading between the lines - he sort of said Hyundai is working on a fix - but like so many car companies doesn't want to admit they have a problem.