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Buick Rendezvous



  • In March 2003 we traded off a trouble free 1998 Regal GS for a program 2002 CXL RDV with 13,000 miles on it.I hated to see that great running SC3800 powered car leave.

    We put 17,000 trouble free miles on the RDV and then two weeks ago electrical troubles set in.Its been in the shop for 5 days now and they have decided its the BCM.One is on order and will be here on Monday.I'm glad that we still have our dependable 2000 LS Regal to drive plus my 85&86 T-Type Regals.

    If you will check at the RDV Problems and Solutions board you will see that the BCM is a common problem with RDV's now that they are getting some miles on them.GM needs to acknowledge this.

    My wife likes our RDV because its easy to get in and out of but I've never been a big fan of it as she is.Buick made a very poor choice of engines.To maintain speed at 70 MPH on a slight grade the RDV has to downshift.They should have used the 3800 in it.

    We will give the RDV one more chance but if it lets us down again its probably gone.I guess I'm spoiled as I have been used to trouble free Buick Regals since 1984.
  • The body control module is a common problem area... mainly because it controls so many different things in the car... I don't know if it's a problem with the module itself or the individual components... after going through 5 of them and now my 6th failing I'm starting to wonder if this is just a vicious cycle with my car... Right now I am in the process of doing the lemon law stuff here in Illinois but I have no idea how long that will take or what the outcome will be... I'd like to keep the RDV just for the all wheel drive in the winter... but other than that I'd be happier in a sports car or even and SUV with a little more power and finish.

  • Sounds like you got a cursed car.

    Our car has over 31k miles and we have had no problems with it except the slow clock (lose a
    minute a week or so).

    We had a honda before and I have a v6 97 camry still. We like our Buick though it does not compare with the honda/toyota, but then again, since it was GM, our expectation were lower from the beginning. We expected the GM to not be as quiet, smooth, ... I guess since our expectation were lower, we have been pleased with the car.

    We chose the buick because of the room, price (21k), ...
  • fedlawmanfedlawman Posts: 3,118
    From start to finish, our lemon law procedure took less than 2 months...and then, only because WA State requires that the manufacturer be allowed 40 days to respond to your letter.

    My wife and I won our arbitration about two weeks ago (GM didn't even challenge our claim) and we just sent in our "acceptance" letter. GM is paying us back our original purchase price, plus sales tax, finance charges, and unused registration. After paying off the remaining loan balance and an "offset for use fee," we are left with about $7000 in our pockets...much more than if we had simply traded it in.

    We've already purchased a replacement...a Volvo V70 wagon with 3rd row jump seat. We love it!

    Good luck!
  • I have a few questions regarding your precedure...

    first, what options were you offered? the law firm i've been talking to has said I can either keep the RDV and get a check minus a "mileage penalty." right now I have under 37,000 miles... what sort of 'penalty' do you think that would incur?

    They also said I could sell the car abck to GM... I've been thinking about going up the cadillac SRX if that happens... do you think I'd get more towards the new vehicle if i just sold it back?

    Lasty, what exactly ws the process you went through? I've just started this whole ordeal... when i had my trans am i was about to start it but the buick dealer offered to buy the trans am for the purchase price with the condition i buy a new car from them...

    let me know what i'm looking at here, i'm slightly misinformed...

  • The way I understand it most all 1995-2003 GM 3.1 and 3.4 V-6's have the poor intake gaskets that will fail and allow Dex-cool in to the engine ruining it to the tune of $4,000-6000.Of course this all happens when the factory warranty is gone.

    With all 02-03 Rendezvous having the 3.4 V-6 why should we all have to pay $4-600 to have this done?Lots of 3.1-3.4 engines built from 1997-2001 are now failing according to the gmv6lemons website.Most of these are in the 40,000-80,000 mile range where our Rendezvous will all soon be.

    GM needs to recall all 3.1-3.4 V-6 powered vehicles and make things right.GM has a service bulletin out telling about this but if it wasnt for the internet I wouldnt have known about it.

    Also lots of us are losing BCM's on our RDV's.Just replacing them isnt the answer.Some thing is causing them to fail.This needs to be addressed.

    We have a 2000 Regal LS and a voluntary recall was issued last year for all cars running Series II 3800 V-6's as they have bad intake gaskets too.

    Weve ran mostly all GM since 1976 but this may come to an end if GM doesnt own up to its problems.
  • fedlawmanfedlawman Posts: 3,118
    Every state has different laws regarding "lemons."

    Don't waste $1500 on a lawyer! 10 minutes on the internet will tell you what you need to know.

    If you want, tell me what state you live in and make your e-mail address available, I'll do a little research and walk you through it.
  • I'm in Illinois... I already contacted the law firm of Khron and Moss and they "preaccepted" my case... whatever that means.

    It sounded like you had payments left on your vehicle... my RDV is paid for... will that affect the payout I might recieve from GM?

    Thanks again


    pc- you can contaact me at if you wish... I check edmunds a couple times a day though too, so either way, i look forward to your response.
  • fedlawmanfedlawman Posts: 3,118
    It would appear that your right to file a claim has expired, since Illinois requires that you do so within 12 months of the original purchase date.

    Check this website and call your state AG to be sure...and ask them to send you an information package with all the requirements.

    Good Luck!
  • I talked to the law firm again and they said since they file under the magnusson-moss act that the period is 4 years as long as at least 3 claims have been made within the same part of product... so I qualify for that... the lawyer I talked to said there is a strong chance of a "substantial" reward due to the severity of the problems i have been experiencing... so i guess now we just wait...

  • fedlawmanfedlawman Posts: 3,118
    You can read more about The Magnuson-Moss Warranty Act here s-Law-Lemon

    If the state can't help you, go with the Feds.

    I wish you well!
  • that we have been with out the use of our 2002 RDV CXL.Seems like our dealer is having problems figuring out why our RDV's BCM went bad.We didnt buy it there so they didnt even offer us a loaner.Never mind that since 1976 we bought 6 new GM vehicles from him.Whats that sound I hear?Is it another GM owner slowly slipping away from the flock.

    I'm sure glad my wife has our 2000 Regal LS to drive and that I have my dependable 1985 T-Type Regal.If we didnt have them we'd really be mad.
  • imidazol97imidazol97 Crossroads of America: I70 & I75Posts: 17,699

    Try the same thing with your new Honda Accord that you did buy from a dealer. Read in the Honda Accord discussions (3 or them) about people not being given loaner for warranty work..., some within weeks/ months of brand new!

    Talk about ingratitude from those foreign brands.

    This message has been approved.

  • I haven't been in the forum for quite while but have a 2002 CXL with 60k and no problems.....indeed I love the car. Did you have problems with yours? I know you were gung ho RDV last year or when you got it. I have no extended warrantee.....should I be worried about the engine?

  • fedlawmanfedlawman Posts: 3,118
    I started looking at the RDV in early 2001 and was very "gung-ho" about it. We pre-ordered our 2002 RDV in April 2001, and took delivery in July.

    Our problems were ever present, but mostly just minor annoyances, so I didn't let them sour my ownership experience...that is until they grew in severity and frequency. Here is a rundown for you:

    08-15-01: Two-driver memory setting malfunction

    03-04-02: Emergency brake inoperative, Automatic door unlock intermittent

    11-20-02: Emergency brake inoperative

    04-02-03: Whistling steering column, Wandering compass, Two-driver memory setting malfunction

    05-19-03: Whistling steering column, Air conditioning inoperative, Two-driver memory setting malfunction

    06-10-03: Remote lock confirmation malfunction, Wandering compass

    09-24-03: Emergency brake inoperative, Rear sonar park assist malfunction

    10-07-03: Two-driver memory setting malfunction

    My RDV went through 2 BCM's, 2 mirror motors, 2 instrument clusters, one A/C compressor, one steering rack, and was out of service for a total of 59 days.

    After some research, I concluded that all of the electrical problems were BCM related, and that our RDV qualified as a lemon under Washington State law.

    We had 40,000 miles on our RDV when we won our claim and I really wish we could have stayed with GM. Although it never left us stranded, and was always comfortable and versatile, I just didn't trust it for the long haul.

    To this day, my principal problem with Buick/GM is their customer service attitude. Last fall when I first contacted Buick Customer Care, I told them that if they would just extend my warranty, I wouldn't pursue arbitration. They blew me off, which demonstrated to me that they didn't care about my satisfaction and/or thought I was bluffing. From what I've learned after several years of participating in townhall, I believe that most people with a lemon don't pursue arbitration and simply trade their lemon in on a new car (at a huge financial loss). GM knows this, so it's no wonder thay didn't respond to my complaints.

    I pursued arbitration as much for my self-respect as my wallet. I wanted my money back, but more importantly, I wanted to stick it to GM and show them I wasn't going to lie down and go away. I was satisfied on both fronts.

    As for your ownership experience, I am personally against extended warranties. These warranties are good business for the companies that sell them because they know that most defects will appear during the factory warranty period. After that, it's just wear and tear.

    I would say that if you've gone 60K miles without any problems, you're probably going to be fine. As for the engine, the 60 degree V-6 has been around a long time and is basically bulletproof. It's one of the RDV's strongest attributes.
  • am not sure if I have a problem with my heater or if its just the way the buick works.I have the basic Rendv without any upgrades.

    I have the car set where the AC is blowing out the top vents. I then move the temperature gauge to hot and the air stops blowing out the top vents and now only comes out of the floor. The heater also does not appear to blow that much air out though the car eventually warms up.

    I realize heaters normally blow from the bottom; however, I am use to my toyota and our previous honda.

    On those cars, the air blows out of the vent that its set for. If you chose the top, then the top, if you chose bottom, bottom, if you chose defrost, .... regardless of whether or not the temperature is set to cold or hot.

    On the Buick, moving to the hot air, always changing the direction of the airflow to the floor. I like the idea of being able to turn on the AC and switch to hot and have hot air hit me directly in winter from the top wents. The buick does not allow it.

    Does your buick Rendv behave the same way or does mine have a problem.

    I appreciate any help. We are down to 4k of warranty
  • and our 2002 RDV is still in the shop.Guess what,I talked to the dealer and the BCM is on back order and they dont know when it will be in.Iswaidz2 must have used them all up on his RDV.

    I cant believe that we paid a Buick price for a vehicle with a mediocre 3400 Chevy engine.If we do keep our RDV we will purchase an extended warranty as the Chevy 3400 engine has a history of both external and internal coolant leaks.The RDV would be a much better vehicle with a 3800 Buick in it.

    GM,are you listening out there or are you going to brush us off like you did fedlawman?
  • Can someeone tell me what a BCM is?
  • tidestertidester Posts: 10,110
    BCM = Body Control Module

    tidester, host
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