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1) Dallas, TX Panama City, FL. Average 18mpg. City=17mpg, HW=23mpg with a/c on. HW is considered flat surface.
2) Dallas TX -> Pagosa Springs, CO. HW = 21-22 mpg (most up hill due high mountain CO). On the way back, HW = 24-25 mpg since it mostly goes down hill. w/o AC as we went to ski in winter.
1) Dallas, TX Panama City, FL. Average 18mpg. City=17mpg, HW=23mpg with a/c on. HW is considered flat surface.
2) Dallas TX -> Pagosa Springs, CO. HW = 21-22 mpg (most up hill due high mountain CO). On the way back, HW = 24-25 mpg since it mostly goes down hill. w/o AC as we went to ski in winter.
For checking the mpg on highway more accurate, while driving on highway press the mpg reset button. Or you can manually calculate by filling-up your tank, reset your trip odometer to zero, then driving for a long trip. On your next fill-up, write down how many gallons. Now do the math, take the total trip mileage divide by number gallons then you get the answer.
I looked and your email is private. Please feel free to email me with any inquiries.
Christina
GM Customer Service
Have had the Acadia in the shop 4 times since June 2011 for a total of about 18 days, dealer cannot reproduce the issue (of course!). Just found this site today and it sounds like a KNOWN issue with lots of comments from GM Customer Service even! Frustrating part is that this is the first time my dealer has heard of this issue and *supposedly* GM was surprised by the issue!
We took our Acaida back from the dealer (not repaired) on 7/16 after having been towed in on 7/5 and have not had a stalling issue since. The engine is definately hesitating and occasionally we see a 1.5 second one time flash of the check enging light that does nto stay lit. Onstar finds nothing on the diagnostic. Very frustrated. We have been in contact with GM..but alas we have a 2008 with about 63K miles so a courtesy vehicle is out of the question. So far, with all the time at the shop there has been no charges. Sorry for rambling on and on.
GM! What should i do with a non-routine phantom issue? Love the vehicle otherwise. Dealer will take in trade, but not a good price compared to what I paid.
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Thank you,
Caron, GM Customer Service
I apologize for the problems you are experiencing with the A/C fan for the back seats. Were you planning on taking the vehicle to a GM dealership to be diagnosed? Please keep me posted.
Thank you,
Caron, GM Customer Service
I apologize for your frustrations. Can you please email me your VIN so I can look further into your concerns. I look forward to your response.
Christina
GM Customer Service
I apologize for you frustrations. If possible, I would recommend leaving the vehicle with the dealer so they can drive it for a few days. This might help if this seems to be happening more. Another option is to drive right to the dealer when you start experiencing the concern. This way you could pull a technician aside and show they what you are experiencing. I hope this information helps. Please keep me updated on your situation.
Christina
GM Customer Service
Since GM refused to buy back the vehicle and I couldn't exactly afford to buy something else, I decided to purchase the extended warranty plan through GM. By far this was the best decision I made where this vehicle is concerned. Since purchasing the GMPP, I have had several other problems that would have cost me thousands. The cost of the warranty plan has paid for itself with the various replacement parts and labor costs that I would have incurred.
It's really a shame since this is the only vehicle on the road that offers the type of interior space and ammenities that I desire for a relatively reasonable price. I plan on replacing my Acadia in 2012 but I have no idea what can meet my interior space requirement for a cost of around $50k.
Can you please email me directly with your VIN, current mileage, and contact information? I look forward to your response.
Christina
GM Customer Service
I've seen several other posts about power steering issues and wanted to find out if everyone has gotten the same story? It seems crazy to me that the dealership would say this is a known issue and they have redesigned the part because it was such a big issue and that its not covered?
We really LOVE our Acadia, even with the problems we've had but I am getting tired of going back to the shop all the time for things that GM KNOWs are big problems. Anybody else have experience with this or anybody from GM have any comments on why this is a "known issue" with a redesigned part and its not a covered repair?
I apologize for the problems you are experiencing with the transmission. Please keep me posted on any information from the dealership. If you have any questions or concerns please feel free to contact us directly.
Thank you,
Caron, GM Customer Service
I apologize for the problems you are experiencing with your vehicle. Please keep us posted when the dealership is able to duplicate the problem.
Thank you,
Caron, GM Customer Service
Is the recorder for getting the codes from the vehicle? The complaint is that the problem is intermittent, so if we could 'borrow' one for a few days it should catch the code, if that is what you are talking about.
Thanks,
Doug
I am happy to hear that your concerns have been resolved. I see that you have already spoken with GM Customer Assistance. If would like to email me directly I would be happy to discuss this with you. I look forward to your email.
Christina
GM Customer Service
The recorder is something the dealer will install. They will be able to explain how it works and exactly what it does. Please keep me updated on your situation. Feel free to email me as well. We can set up a case with GM Customer Assistance. This will serve two purposes. 1st it will report your specific concerns to GM as well as there will be an agent that keeps in contact with you and the dealer to make sure that your concerns are resolved. If you would like to take this course of action please email me with your complete contact information, VIN, current mileage, and involved dealer. I look forward to your response.
Christina
GM Customer Service
Has anyone else experience any problems as such? :confuse:
I apologize for the problems you are experiencing with your Acadia. Please keep me posted when you have taken the vehicle in to be diagnosed.
Thank you,
Caron, GM Customer Service
I apologize for your frustrations. Have you spoken with the dealer in which you had this replaced? Please email me with your VIN? I look forward to your response.
Christina
GM Customer Service
I completely understand. Please keep me posted when the problem has been taken care of.
Thank you,
Caron, GM Customer Service
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
Thank you,
Caron, GM Customer Service