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GMC Acadia Problems and Repairs

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Comments

  • megawatts74megawatts74 Posts: 29
    The Sorento has been around a few years longer than the Acadia with a small fraction of transmission problems.. This isn't the only forum bout Acadia owners bitching about transmission, power steering, leaking sunroofs, bad water pumps, etc... these problems are very very common with Acadias. The service manager at my dealership even said so. And as for that crap tranny in Kia, it is way smoother and engine feels much more powerful than the Acadia. That Acadia has a major hesitation when you press the gas to pass someone. Oh, and if there is trouble with the Kia transmission/engine, it's backed by a ten year warranty, not five. Two co-workers have the Sorentos and love them. The Acadia is complete garbage. That's MY OPINION and apparently the opinion of MANY others.
  • obyoneobyone Posts: 8,065
    You can check the MTD and the YTD sales of both GM and KIA CUVs here:

    SUV and CUV sales

    #12 Kia Sorento 34,864 - 2.1% 8909 - 7.3%

    #18 GMC Acadia 28,503 + 22.7% 6681 + 9.8%

    However if you add the twins the Chevy Traverse and the Buick Enclave sales you would end up with 28,503 + 34,817 + 20,609 = 83,929

    According to you the Acadia is complete garbage. If that's true why are people buying the Acadia, Traverse, and Enclave to the tune of 84,000 units sold to date. Word should have gotten out there by now since these issues started in 2006 and the vehicles are complete garbage. :confuse:
  • megawatts74megawatts74 Posts: 29
    Because people like me were hesitant to buy foreign before but now are sick of getting ripped off by GM. The trend toward foreign is growing because their quality is increasing while GM is decreasing. I believe Hyundai and Kia are growing the most since 2005 or something. I own a 2010 Chevy Cobalt that I bought brand new. Read my post where my Cobalt engine blew and the Acadia tranny blew on the same day. Long story short, the dealer broke the Cobalt tranny while replacing the engine... had both vehicles for about a month. It was a nightmare.
  • obyoneobyone Posts: 8,065
    Owning GM vehicles since 1999 I've learned two things. First become familiar with the problems/solutions particular to your GM vehicle. I subscribe to alldatadiy.com where you can get a full listing of the TSBs and recalls available for your vehicle.

    Perhaps the most important is the 0 deductible Major Guard extended warranty provided by GM. Worth its weight in gold especially if it comes to replacing a trans or rack.

    I would not own a GM vehicle without either.

    We traded a 2002 Yukon Denali for a 2010 Acadia. If I had waited two more months I might have bought the Denali version. Not to play devils advocate but other than a wheel balancing problem and a lack of power compared to the Yukon Denali vehicle serves its purpose. Course I don't have a sunroof.
  • anakleon75anakleon75 Posts: 23
    am sorry for your Acadia/2011, got mine(new)8/31/11 SLT/2011, maybe am just lucky that I don't have major concern and driving it now with 38500m and I am happy for it till. Hoping wont have any major issue when I got 50k., but I do keep updating info from site.
  • Funny thing is that I posted this information as I was asked and no one has returned an email. Its all a front people. My steering locked up and almost had an accident.
  • steverstever Viva Las CrucesPosts: 41,273
    Emailed or just posted? You really need to email or call to get in GM's system.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • sparisisparisi Posts: 6
    I have 2010 acadia . steve to answer your question. I have called gm,I have told them all my issues with the truck . I responded the way Sarah asked me to .
  • steverstever Viva Las CrucesPosts: 41,273
    Time to follow up some more then. There's also Facebook and Twitter in addition to the "usual" channels.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • obyoneobyone Posts: 8,065
    Unfortunately if you are out of the factory warranty mileage or years there's not much that can be done in terms of "no charge" fixes. If you're trying to get this covered under the 5/100 powertrain warranty I'd be on a quest to find a better dealer. They exist you just have to find them.
  • We are in the same situation. We traded in our perfectly good vehicle for a 2010 Acadia that we thought would suit our family needs better. Immediately we noticed a slight knock in the steering which we ignored because the 36,000 mile mark had been passed by the prior owner and it was only a minor inconvenience at the time. Now, after owning it for a couple years, it makes strange noises occasionally (intermittant clicking) and now has intermittent power steering. Several times I (and wife) have had to slam on the brakes while turning into a parking slot because the power steering suddenly gives out. At a stand stil it is hit and miss when the power steering will work and when it won't. Fluid has always been right where it should and I have maintained this vehicle well as with all if my prior GM cars and trucks. The knock at the steering rack is now substantial as well. I am extremely disappointed with the Acadia and wish we were able to just go back to our old car. Obviously not going to happen based on our loan balance and the Acadias value. Really bummed because we LOVE the design of the Acadia. My wife is afraid to drive it and leaves it parked most of the time and drives my truck. Has there ever been a recall on this issue? My sister has a 2007 Saturn outlook and recently has had the check engine light/stabilitrak warning occur and I pray we don't have to deal with that issue. We have owned GMC trucks and SUV's for years and have always been 110% satisfied... Until now
  • gmcustsvcgmcustsvc Posts: 4,131
    Hello jrmmswhite,

    I really do apologize that your vehicle is experiencing this issue. I would like to do further research so could you please email me at socialmedia@gm.com. In the message please provide your name, address, phone number, vehicle identification number, and current mileage.

    Thank you,

    Jessica L.
    GM Customer Care
  • carri005carri005 Posts: 2
    I have had my Acadia for 2 years now and have had very few problems with it...until now. I bought this car so we could have a safe car for our two kids in car seats and still have room to have people ride with us. The middle row has a 60/40 split, and we have the 2 car seats on the 60 section. Last week I noticed the bottom part of the seat had unlatched and popped up. I fixed it and we went along our merry way. A day or so later, I noticed it had popped again. Again I reset it. It was unlatched again yesterday. I pushed it back into place, put my kids in their seats. When I sat down in my seat, I heard it pop and unlatch again. I removed one of the seats from that section. It stayed in place for the drive home. A couple hours later, I went out to my car and discovered it was unlatched again, and had unlatched while no one was sitting in it. Has anyone else had this problem?
  • safety9285safety9285 Posts: 88
    You did not say what year your car was.
  • My 2009 Acadia is BACK at the dealership for the same "misfire" issue for the 6th time!!! The mechanic qouted me another $300 to repair the same error that happened roughly 10 months ago. The steering rack is also bad and is preventing me from making turns! They quoted me $1050 on that! Has anyone else had this problem with their Acadia? If so, please help!!
  • cindy60cindy60 Posts: 9
    The steering rack is not the problem. My 2007 Acadia had that problem three times this past year. The third time my local mechanic did research because the rack he replaced was perfectly fine. He found the root cause is the steering PUMP!!!! Don't go to the dealer. Find someone local that you trust.
  • kansas6kansas6 Posts: 1
    I purchased a 2009 Acadia about 4 months ago and have had many of the same issues. Had to replace all of the coil packs, check engine light comes on when it rains, when you hit the brakes the steering wheel and brake pedal shake very bad, air intake box gets full of oil, a light comes on that says stop engine because I have no oil pressure, and I have had a steel fuel line get a split in it. I have always had GMC but I will never buy another one. I bought it from a local dealer and 2 days later seen it on the internet for $2000 less. I am so upside down in the thing that I will have to let it set in the drive for the next 4 years to get rid of it. These are the worst vehicles on the road and I plan to let everyone know it. It is sitting in my garage on jack stands now with brake issues. I also had a 2009 GMC Z71 that had the transmission and transfer case and rear end replaced. The transmission and transfer case were replaced multiple times all under warranty. The truck never used 4X4 and was on the highway its entire life and never pulled a trailer. I should have known better than to purchase the Acadia.
  • armyvet2armyvet2 Posts: 1
    marcwayne,
    My wife is experiencing same thing on her 2011 Acadia with 25,000 miles as well. I have an appointment this Monday, but I wanted to ask if anything ever came of your complaint? Did the dealership or GM Customer Service give you anymore feedback on what the cause was? I can't wait to see what they tell me, I know all dealerships are not the same but if it's a warranty repair I don't know why they make it such an Act of Congress to get a vehicle fixed.
  • sparisisparisi Posts: 6
    well I bought me first KIA Sorento 2014 SX yesterday and Im a man of my word. Goodbye Acadia. Its too bad that the dealership will finally fix all the problems with the truck. The Kia might be smaller, but has more goodies for the $$ than a new GM product, better warranty (I bought the extended for no worries also). No buyers remorse here. Good luck to you all, hopefully one day I get A class action Suit card in the mail for the Power steering.
  • I did the same exact thing in Dec. I already documented my Acadia experience on one of the topics here on Edmunds. I traded my 2007 Acadia in for my 2013 Sorento Sx AWD in December with all the goodies and couldn't be happier. Just drove from PA to Oklahoma and back with absolutely no issues. Yes it is a little smaller but we managed to pack every ones gear in there no problem. The acceleration is MUCH quicker, the air conditioner is colder, the sun roof doesn't leak and the second row of seats actually recline for the kids!! You will love your new vehicle. Good Luck.
  • gmcustsvcgmcustsvc Posts: 4,131
    Hi armyvet2,

    Was the dealership able to resolve the issue you and your wife were experiencing with your Acadia?

    Amber N.
    GM Customer Care
  • jeffbiijeffbii Posts: 1
    First I am already upset because I hit a button accidentally and erased 15

    minutes of typing I had in a post and now I have to retype. I own a 2008 GMC

    Acadia with towing package. First issue was that I was denied a extended 100,000

    mile warranty because I was over the allowable mileage.

    First test was out west and through Sequoia & Kings Canyon National Park area

    and several of the mountail roads out there. I am from Ohio, so when we got out

    there it was already through a bit of a test. After stopping for food, I

    realized there was a lot of antifreeze leaking out of the vehicle, but I could

    not tell where from. Fortunately there was an O'Rileys right next door so I got

    some antifreeze and topped it off. After I topped off I did not have any more

    leaks getting back to Ohio. I though maybe it just slightly overheated and I was

    ok, though weird that I had the towing package that came with an advanced

    cooling system.

    Fast forward 7-8 months it has the same issue and I top it off again. The next

    day it does the same thing, overheats, and dies on my wife after she pulled it

    into a parking lot. After getting it to a mechanic, I was told the waterpump was

    cracked and would need replaced. Looking into the 5-yr powertrain warranty, it

    had expired about 2 months ago in February '13. I was not too upset with the

    $500 out of pocket, cause it was less than the extended 100,000 mile warranty

    would have cost and I expected something like that to break before I had the

    vehicle paid off.

    Then 2 months late...the transmission goes out and now I have to shell out about $3700 to have a certified gmc retailer replace the transmission because hopefully these transmissions are eventually recalled, as they should have already been. I was informed that the transmission in this 2008 GMC Acadia (with towing package) is the same transmission as in a Chevy Malibu, at least at the time the vehicle was made. On top of that I was told these transmission seem to fail close to the 77,000 mile marker, though mine was fortunate and made it to about 85,000 miles. The transmission went out last week and we have a vacation to Gatlinburg, TN next week. Anyone who has been on I-75 going to or from the KY and TN area there on I-75 knows that going up that mountain on I-75 south after Jellico is no joke, and I am very very fortunate that this happened now instead of going up that mountain.

    So, two major components probably covered under powertrain warranty going out 2 and 4 months after expiration. I do not see this as a fluke, and after reading other posts on the Acadia, I am 99.9% convinced it is not a fluke. I want to post this to express my disgust with the 2008 GMC Acadia and how scary it is to think what may have happened if it went out on that mountain ascent with my wife, four kids, our friends, and their kid in the vehicle.
  • triplehootriplehoo Posts: 1
    Had a knock in 2010 Acadia SLT steering as well. Took it to dealer, need new steering rack and also has a crack in the sway bar. Haven't been in an accident, so don't know what would have caused that. Car has been in the shop since last Wednesday. Supposed to pick it up today. I will let you know what else they tell me.
  • lovegmc1lovegmc1 Posts: 37
    Hello all. As I was told by an angry member, brooklyngirl "#thamakeupqueen" blah blah, as well as others, I am here to inform all of you that my acadia has made it to 40,000 miles, without one single problem. The odometer has exactly 40,076 miles on it. I love this car, and although some other people are not happy with it(mainly older years), it is not a terrible vehicle. As with any other vehicle, people with tons of problems are going to flock to forums such as this one to complain about them. Just adding my two cents and letting the world know that the Acadia is not a terrible vehicle. Hopefully I will be able to report this same good status at 60, 80 and 100,000 miles.
  • Interesting. At this point, ours is parked for the most part. Bummer because we had recently purchased a car for our daughter to drive but now my wife has to use it since hers is not safe to drive for now. She wishes it was ok, she loves the thing other than the steering issue...
  • lovegmc1lovegmc1 Posts: 37
    They didn't fix the steering problem until the 2012 model year unfortunately.
  • anakleon75anakleon75 Posts: 23
    yes!!!!! agree, mine is 2011 SLT 1 and 38500m as of to date and got no issue. but am keeping an update with this forum hoping wont have any issue up to 80k. have a safe driving and goodluck.
  • obravadaobravada Posts: 37
    I purchased my 2012 in November 2011. To this date the only visits to my dealer were for two recalls which were minor. Ride is good and gas MPG is 18.5 - 18.8 combined city and highway, mostly city. Mileage is about 13,000. I was skeptical about the problems in older models discussed in this forum. As indicated nothing serious has come up .. yet!
  • lovegmc1lovegmc1 Posts: 37
    We almost ended up with a 2011, but they didnt have one with the options that we wanted, or without options we didnt want. We bought in October(Took it home Nov 1, 2011), so it was between model years, if you will. Be nice to the power steering though, they were known to leak and break and all that up until the 2012 model year. Thankfully, they aren't plagued with the other problems of the older years, with the transmission breaking(wave plate) or leaking sunroof, or timing chain stretch. As obravada said, I have been in the shop for the two recalls(wiper one and water pump check), but it was absolutely no inconvenience, as they were done at an oil change, or a tire rotation. The brakes are actually starting to squeak, so it's time for that brake inspection at the next tire rotation. Thank you(ill need the good luck, my son is driving now!) and you too.
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