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Comments
Thank you for your diplomatically stated criticisms.
I am sorry, but I am baffled that you don't get it!
Telling someone that they should not have bought a first generation car after it displays horrendous problems is an insult (crickets chirping).
And, as a matter of fact, the 2nd gen CVT's are also showing the same problems as before. As the next few years unfold and the miles rack up you will see that I am right.
BTW, the Maxima has a completely different throttle system than the Murano. This is a contributing factor.
Enough said. :lemon: :lemon: :lemon: :lemon: :lemon:
Fellow Beleagured "Murano Owners",
Please use the above link for the NTSB to file a complaint. It only takes a few minutes. You will need your VIN info., etc.
Currently, there are mounting compaints about the safety hazzards of the Nissan Murano CVT's. I have read through many of the reports.
There seems to be a shell game going on with Nissan Customer Service and the dealers.
Deny, delay, deny.........
If you are experiencing problems with your CVT, the dealer will advise that it is part "X" (say e.g. - a "TCM, or seals or the case; or the solenoid valve body") - which is not covered under any warranty. They will replace the part(s) at your cost; this will help you limp along for a few more months until you experience total faliure (like I did).
This is being done to a lot of people who have cars that are about to run out of warranty. When you cross the magic (120,000 miles) you're SCREWED!
The average cost to replace is ~$6000. I read of a story where a Murano owner replaced his CVT twice in 14 months ($12K).
I am not one for conspiracy theories; but, this one smells bad.
Please file your complaints (any topic); even if you got rid of the car.
I am looking for a class action link and will post when it surfaces.
Nissan: :lemon: :lemon: :lemon: :lemon: :lemon:
You said it well.
See my post above about the NTSB.
Thx.
I guess you missed this one! This is the 2nd gen. CVT (2010)!
#578 of 587 Re: Happy at last sold my Murano [ihatenissan] by heather31 May 19, 2011 (6:22 pm)
Replying to: ihatenissan (May 19, 2011 4:25 pm)
Hi all, I'm new and came to this board looking because I have 2010 Murano with 11,000 miles. The transfer case went bad and I just had it replaced, I have still smelled the burning oil smell and had it rechecked again today. I was told it was fine and there is nothing wrong with the car. I've been reading all these problems with the transfer case and transmission. Can you tell me if the problems still continue once the part has been replaced?
I have the oportunity to trade this vehicle without a loss and I'm not sure what to do, if this is going to be an ongoing problem then I'm going to trade the car. If not then I'll keep it. Any help or advise would be greatly appreciated.....Thanks!!!
All I was doing was adding some of the positive experience people with the Nissan CVT have had to balance out the negative, that is all. My best advice is to get test drive it and see if it is for you. If not, go some where else, simple as that. If I went through what you and others did, I wouldn't get a Nissan either, but luckily I did not :P
Look for something else in the their used car selection.
A Toyota or Honda would be a safe and better vehicle.
Sorry for your pain. My concern for you is what I went through. They kept replacing components in & around my CVT that were nothing but patches.
It prolonged the drama and eventually I could no longer afford to keep Nissan in the lap of luxery. :sick:
Congratulations! This was a brave and smart decision!
Good luck!
The statistics seem to be climbing now in the 2009 & 2010 Muranos.
The CVT's continue to display the same problem as in earlier models.
Be warry! These cars are very problematic. :lemon:
Not true.
Folks, mikesmurano has been spamming this forum for many months now with false claims about the Murano because of his rare bad experience. HIS car may have been problematic, and a very few other folks may have, but both Consumer Reports and JD Powers say otherwise, giving the Murano high marks for reliability and quality. For example, you can see JD Powers very high ranking for drivetrain reliability (which is mikesmurano's particular complaint), as can be seen here:
http://usnews.rankingsandreviews.com/cars-trucks/Nissan_Murano/2010/Reliability/-
If your looking for real reliability info on a vehicle, Consumer Reports, JD Powers and others are far better sources than this forum!
Of course, if you don't like what Consumer Reports or JD Powers are saying about the drivetrain relibility, then I guess my experience is just as good a Mikes. Our Murano is 30 months old, has 55,000 miles on it with completely trouble free operation. It is an AWD (with the transfer case) and it made numerous trips through mountains and deserts (got the AWD for the ski trips in the Sierras - and needed it for the snow storms at Tahoe on Memorial Day weekend!) We also have towed trailers full of furniture the length of California (moving relatives) . It still works smoothly and trouble free. Based on many many other reviews and posts on other forums, that is the common trend for Murano owners.
I do think Nissan needs to upgrade their dealer service departments. (Who are all dirty lying part swappers. But that's how I feel about every manufacturer's service departments...:-)
If your looking for info on Muranos, I recommend a google search for "Murano forum" to find other forums that have folks with better answers to your questions than you are likely to find at a forum that has been co-opted by posters with a vendetta.
--jayhawk
I have been trying to help my neighbor resolve his CVT problems with his 2009 "Morono". He is experiencing the leaking CVT case issue.
He is also experiencing the symptom of the car creeping then speeding up.
These are the same issues I had with my 2003.
The dealer is acting as though they do not know what the problem is. No codes. His car only has ~20,000 miles.
So much for fixing the problem in the "new" 2009 models!
Thanks.
However, you may want to read through some of these issues before finally concluding.
http://www.nissanmurano.org/forums/66-problems/
http://www.nissanmurano.org/forums/66-problems/6716-current-murano-tsbs-listed-n- - - issan-website.html
www.youtube.com/watch?v=3okIttbQuVc
http://hubpages.com/hub/Nissan-Refuses-to-Recall-Murano-Despite-Major-CVT-Proble- - - ms
http://nissan.pissedconsumer.com/murano-visor-and-stereo-problems-20090415147624- - - .html
http://forums.nicoclub.com/murano-forum.html
Interestingly, the CVT and other problems are consistent throughout. They transcend the year and particular model.
Some of the links are even from Murano enthusiast web sites. The second one I listed has links to all of the NTSB files/cases that are active.
This should be helpful information to all readers Stever - not spamming.
Sincere regards.
I have looked at the info that mikesmurano provided. It is possible I looked at the wrong links - especially as I copied the link from youtube to another tab.
First two links at nissanmurano.org, of which I am a member - I endorse it fully to other Murano owners. There was a poll of "failed CVT" by mileage. There were 145 responses of failure across all model years for that poll population.
The number of posters on the failed CVT issues, including the transfer case issues was out numbered by the ones on how to lower suspension, add headers and higher performance intake parts, and improve the effectiveness of the airconditioning systems (excellent post BTW for those in warmer climates).
The youtube link was only an ad for repairmanuals in the UK. There was no mention of CVT issues in the 57 sec commercial - they may have changed the link on mikemurano after he posted it - or I may have cut and pasted something wrong. They did have a video of a Murano rollover to the right at the youtube site.
The next link was a post by a prospective Murano owner (he loves Subarus) but he decided not to buy one due to the things he saw on the internet regarding the "CVT problems" so to be fair, as he was not a "expert source" but was only repeating others comments I think this one is moot as evidence.
The next link was a complaint (pissedoffcustomer site) about sun visors... not CVT so I do not see the relevance to the CVT discussion.
The last link was not directly linked to a CVT thread - but I found one on the site that was about "2003 CVT problem". It had entries from 2007-2011. It had 124 posts - some of which were folks discussing the extended warranty and a few praising the CVT.
I am not saying that mikemurano has all this wrong - indeed there have been CVT / transfer case failures on all model years. My only point is that the evidence submitted so far does not make a case for a disastrous design failures that have been touted thus far, the successful transmissions seem to outweigh the bad experiences by a large percentage. Any transmission failure is a bad thing, but I would think we should compare this vehicle to all similar vehicles in its class, and I think we would find that this is not a failure prone product.
Final note - I had a 1988 Delta 88 that had a transmission fail in it at about 65k. I put 3 more transmissions in it, some admittedly under the AAMCO warranty and I would have to say that once a tranny is gone - if someone rebuilds it, that is the time to trade the car. It will fail again, personal opinion, and not a disparagement on all 1988 - to whatever Oldsmobiles. I would not buy another Oldsmobile (I know lots that did and had a fine experience), but I would not make it my goal in life to have Nissan go out of business, as it seems to be for some posters in this thread. (alas Oldsmobile is gone without any effort on my part )
If you dig a little deeper you will find what was offered.
If you wish to believe the Nissan CVT is great you're certainly entitled to you opinion.
DJ
I am loving my 2010 Toyota 4runner. My dad has had his 2006 which now has 189K on it, still rolling strong and no major issues at all. I hope to get just as much longevity out of mine as he has his. Good Luck!!!!
If you are having this kind of problem with a relatively new car you should minimize your risk exposure and move to something more reliable.
Best of luck!
JD Powers (you know, the folks that actually do statistically valid surveys!) say otherwise at
http://www.jdpower.com/autos/Nissan/Murano/2009/SUV/ratings/
Please note that this JD Powers survey of 3 year old Muranos shows that:
1. Powertrain Quality Mechanical is "Better than most" (4 out of 5 stars)
2. Powertrain Quality Design is in the "Among the Best" range (4.5 out of 5 stars)
Are their folks with problems? Sure. But if you follow mikesmurano's advice to "move to something more reliable" you are probably going to find yourself in worse shape, according to the real data.
The vast majority of Murano owners have very reliable vehicles and don't complain here. They are out enjoying an advanced vehicle that is a great value when compared to other similar crossovers.
Does the JD Power survey, data or other have any information that would be helpful to larry666 in post #612?
Hmmm........
Since returning to conventional transmission oriented vehicles I am actually experiencing nirvana.
How about you? How many miles does your Murano CVT have now?
I have not heard back from the manager...of course.
Would a laywer be helpful?
I purchased my 2007 Nissan Murano used - but given the notes here I have the wrap around extra cost warranty that covers specifically transfer cases and seals. I hope I never need to use it, but I would rather lose the cash from non-use than cover the repairs (and hassle you describe) out of pocket. Best wishes and good luck in your repairs.
Brought it to the Nissan dealer from whom it was purchased. They WERE able to reproduce problem. Error code: Bank One and Bank two intake control solenoids. They checked this condition, and found them to be working properly. They are denying that it is the CVT, and instead saying that it looks like the engine. After reading this forum and Edmunds, I now believe that it is the CVT. Thanks everybody, I will post again with more info.
The local Nissan dealer says they can replace the engine with a used (59K miles) engine for ~$5500. On the surface this seems OK because if I can get a couple more years it would be worth it compared to having to buy a new car.
The question is should I worry about the CVT transmission at this point? I know these have had bad press over the years but I have had it service regularly at the dealer every 30K miles with the last service having been done at 120K miles.
My other choice is to get rid of the car but I know I won't get anything for it.
Any opinions on the longevity of the transmission? Is there something I can do to find out what state it's in?
I had a 6yo pathfinder with 103K miles that blew an engine. 5k to repair. Transmission was starting to act funny at that time. I gave it to charity...got $3500 tax write off. beat trade in.
My murano needed a trans at 9K miles(covered) ; transfer case leak repair at 60K ($300) and 2 months later a new transfer case (covered under threat of lawyer). Also power steering need stuffed, another ($400). My car is not 4yo and has 69K miles. I was just offered 11K at trade-in. Similar cars were listing at 18-22K in used lots.
Funny, they offered me a used Honda CRV with similar miles and year for 18K. So way smaller car, less features... My murano +$8K = small used CRV. Insulting.
I believe the extended CVT coverage expired at 120K miles.
I don't think this helps much, but transfer case and trans are very expensive ($4k each) and may not even be covered with extended warranties. My vote would be to dump it, uness you can get a warranty.
Next car for me is a Honda or Toyota.
Best of luck.
I have this loud clunking sound driving forward and back. I also have 140,000 miles on my '03 Nissan Murano. Nissan dealership said I need to replace my transfer case. Now that I saw this website it seems like this has been a problem with Muranos but unfortunately not on their recall list. I had 100,000 miles warranty..bought my car brand new. I've had so much issues with this car when I'm diligently doing all the maintenance as recommended. One thing that surprises me too is that the check engine light did not go off when the fluid is apparently low/now drained per Nissan. I'm really frustrated that Nissan is asking $4000.00 to get this transfer case fixed. I don't know what to do at this point since kelly blue book value is only $4500.00 now.
I need help! If Nissan will take care of repairs then I'll keep the car. I just don't have that money right now to pay $4000.00.
Any advise?
I took it to a very skilled mechanic friend of mine trying to save money and did all the buying of the parts myself and he fixed it but he dropped the whole engine to do it as he didnt' have the equipment the dealer does (they don't have to do that) and so I still paid out nearly $3K. 6 months later it literally blew apart and this time I did go to a shop recommended to me whom I still use to this day and they got a "refurbished" assembly from Nissan and installed it for under $3K. My transfer case wouldn't hold fluid at the end ... if you could get an independent shop to maybe see if yours will still hold fluid you may be able to drive for a bit while you try and deal with Nissan directly. I definitely think you should contact Nissan about it, as I did, and let them know. There are tons and tons of people complaining about this on this site and others and when I went to the dealer to get all my parts they were quite aware of this problem and also suggested I write to Nissan and complain. There must have been a lot of complaints about the transmission because they extended that warranty to 120K and sent out a letter and form telling people if they had replaced/fixed their transmission they could get a refund -- they should be doing the same thing with the transfer case assembly but unless we complain I don't think that is going to happen....
the last transmission did not even last 120,000 miles.
I need help desperately.
I purchased the car new, I am the only owner of this car. what a big mess.
I know it is easier said than done especially with the holidays coming around and the economy really sucks too but purchasing something else (toyota, lexus, honda) may be your best bet.