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Comments
The two-tone vehicle actually has off color matches on both bumpers, side strips, air foil, etc. Honda of America says that's the nature of painting different materials. Not a defect; just the state-of-the-art paint today! I cannot believe that they lack such basic paint skills and techniques for their cars.
I bought the car at night so I never noticed the slightly mismatched paint. The new bumper cover made it abundantly clear that the paint is mismatched. The body color has a "violet" hue embedded throughout. Looks good. The newly painted bumper is all gray; no hue, no metallic, no match. So much for quality control at the American Honda Co. They appear to have some real problems with the newer paints being applied to plastics.
A Honda agent (Chris) said that there is no defect--that's the best that Honda could do with paint being applied to plastic. He said such visual aberrations are normal; close matches are all that should be expected. For a new $35,000 investment--I really expected more, especially from Honda, although it was made in America.
My Honda dealer in Florida showed me many cars on his lot with similar mismatches. Apparently, it's more common than expected and the consumers are not being forewarned when they buy. This seems to be unethical.
I never had a problem matching household paint from Lowe's and it always matched whether applied to wood, metal, plastic, cement, etc. Honda might want to develop a process that actually matches the paint to the vehicle rather than rely on formulas found inside the front door.
Based on Honda's inability to rectify the mismatched paint situation this will be my first and last experience with this company. It seems that Honda simply has too much difficulty matching metallic paints on metal and plastic car parts. They seem to lack the technical capacity to produce uniformity in their paint applications. This would indicate a lack of quality control or poor production practices. In either case, Honda seems unable to do live up to its earlier reputation.
Anybody out there want to comment on the Crystal Black or blues or other color you have and like? Much appreciated.
Honda Dealership Service manager has me scheduled to come in. Said Honda is aware of dark blue paint problems including that year - said Honda has extended paint warranty (I need to know about what that means). Says that Honda has authorized a local body shop (this dealer does not have their own body shop) to do the paint repair work. Said if I want to chose my body shop - he said I will have to go through Honda corp. for that.
I first noticed a couple spots between top of windshield and moon roof maybe back in June this year - in recent weeks has gotten much worse - paint is easily peeling - and have several large places now at rear of the van on the roof. It is peeling daily.
A top notch body shop person I know (paint expert) assures me it's all factory problem. He said I might should insist on the whole van being stripped and painted. He said the existing paint would need to be stripped off - not painted over - said the metal preparation is faulty.
So, anyone know what I'm up against?
- should I insist on a complete strip and paint job?
- should I expect Honda to o.k. me getting the work done at shop of my choice?
- any suggestions on what I am entitled to?
I tend to keep vehicles a long time - got a '94 Subaru with 240,000 and still truckin'.
Will appreciate a holler or two!!
Sid
As for the color matching, I can't tell the difference with my Van. The shop did an excellent job. Just wish I could have afforded to have them fix the dent my wife put in it while the shop had it.
I have an appointment with the district manager tomorrow and I'm going to ask him to pain the whole car.
Here's a link to many complaints against Honda paint problems: Honda paint
My previous Honda was a 2005 Odyssey that didn’t have this issue. My driving habits and the roads in Ohio have not changed since 2005. I am not a happy Honda owner.
I would push the issue further than you have thus far and ask to talk with the regional service manager. They come around to the dealerships about once per month and you need to make an appointment with them. I, too, have a metallic Blue Honda Odyssey and have had similar paint issues including the areas you mention. I asked to speak to the reg. service manager and pushed the issues. He had them repainted for me at no cost. PUSH THE ISSUE!! Worst thing they could say is "no" but I think they won't since they know this color has been a problem EVERY year they have released it.
I asked for coverage under the now expired recall and again they declined.
It stinks! I offered to convert my peeling van to a rolling billboard announcing Honda's failure.
Thanks
Honda America
800-999-1009
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop: 500-2N-7D
Torrance, CA 90501-2746
Now a year later, I'm discovering that the paint is now peeling from the roof and around the rear windows (also driver side). Not sure if it's worth going after them again as the van is approaching 10 years. It only has about 68K miles on it and was garage kept for all but the last year or so.
I'm very disappointed in Honda in how they handled this. They had a problem and should just repaint at their expense the entire vehicle. I've owned other Honda's in the past including a present 2011 CRV. I may not by any other Honda's after this.