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Comments
Thanks ford you suck!!!!!!!!
jeepboy08, "Jeep Liberty Interior and Upholstery" #58, 26 Jul 2008 7:24 am
Finally 4 months later and lots of calls I got a call today from the service manager at our dealership where I bought my escape.
Ford has finally said that the problem is something they are taking blame for.
The fire retardent used on the fabric is causing the staining.
I am happy to say that tomorrow I have an appt at the dealer to have new material ordered for new seat covers and they are going to give me a loaner car once the new materials come in since the car will be tied up for 3 to 4 business days.
the posting was released by ford On 11/6/09 .Good Luck : :
So good for you "dianita", at least it seems Ford will come through for you.
I bought the foam cleaner by Turtle Wax that has Oxy Clean in it, got it at Walmart. I loaded the seats up with the foam and scrubbed them with the brush that is on the can. After I had them good a clean with the foam, I took a clean wet rag and hot water in a bucket and wiped them down really good and got them really wet. Don't plan on driving for a while, unless you want wet pants. The next day put the car out in the sun so the seats would dry. Once they were dry I sprayed the living sh%t out of them with scotchgard and let that dry too. That was about 2 weeks ago, and they really look pretty good. The smell from the scotchgard was pretty strong, for about 2 days I drove around with the heat on high and the windows down a little, but now it just has a nice clean smell, and the seats look new. Hopefully they will stay looking this way. I was scared to wet them like that, but I thought, "Hey, they can't look much worse than they already do"
Did they say what the purpose of making the seats fire retardant was?? I swear with everything that they are making flame and fire retardant, (mattresses, furniture, carpet, pajamas and now car seats), that is probably why everyone in this country is dying of cancer!! Why can't they just leave well enough alone??
If someone is dumb enough to smoke in their car, then they deserve to have burn holes in the seats, or is that just in case the whole car is on fire, the seats won't burn, but we will?? How stupid....
I am glad that they are at least going to help you with your interior, I guess you got a good dealer.
So, I'm skeptical that Ford has even done this. If you have a copy of the memo please fax it to 866-465-0388. I would love to show it to my local dealership.
FORD: 2008-2009 Escape Hybrid, Escape
ISSUE:
Some 2008-2009 Escape and Escape Hybrid vehicles (excludes Mariner) equipped with Cloth seats (excludes XLS) and built on or before 5/14/2009, may exhibit stains with a white ring outline around them. An updated seat cover is now available to reduce this specific type of staining.
ACTION:
Follow the Service Procedure steps to correct the condition
SERVICE PROCEDURE
Inspect the seat cover stain for a white ring outline.
If the white ring stain is present, then replace the seat cover with latest level part. Refer to Workshop Manual (WSM), Section 501-10 Seating Disassembly and Assembly.
NOTE: ONLY APPLIES TO STAINS WITH WHITE RING OUTLINE. REFER TO WARRANTY AND POLICY MANUAL FOR ANY OTHER TYPE OF SEAT COVER STAINS.
***Thought I would help those of you that need this info...yes I work for a dealer***
http://www.ford-forums.com/ford-escape/17713-2008-escape-stains-seats-noises.htm- l
just looked up consumer reviews on this tire. almost everyone hates it. overall complaint: they wear out way too fast. thanks for the heads up!
I won't buy another Ford again either. I am about to put $550 worth of new tires on the Escape so it can be inspected. Can't wait to see the inspection techs face when he gets a look at the front seats of the car where it looks as if very unmentionable things have taken place there, the result of a recent snow we've had.
Ugh, I'm totally fed up!
I wasnt going to get into my Transmision issue on here, but in a nutshell, With no indications there was trouble, My Transmision went from fine to undriveable in about 50 miles. This was at 32,000. Luckily I got home. Called Dealer, they got it on a flatbed, Called to say a main seal had gone, leaked all the fluid out, and they were going to put in a RE-MANUFACTURED Tranny in my Escape. A week later I got it back, and have not had a problem yet. I never saw a drop of fluid anywhere I park. I left work that day, and there was no fluid in my spot. This coming summer I will be towing an 1800 LB Boat. Will see how it likes that. At least theres a 5 yr 60,000 on the Transmision. They gave me no problems.
Thats just like them to replace only the seats with the ring, and not do the ones with brown stains. I thought was losing it, as these stains just started appearing from nowhere in a new car. These brown stains are surely their issue as well.
last may i noticed the tranny fluid leak (at about 15k miles). luckily, i still had fluid left so they only had to replace the seal, not the whole tranny. did you end up getting a brand new tranny or did you have to go with a re-manufactured one? how were they able to do the latter if the car's under warranty?
last week, when the weather got very cold, the low tire pressure light came on. since i couldn't find an air pump with a gauge, i ended up at the dealership. of course, they charged me to fill the tires and reset the computer (they were taking advantage of all the people showing up with the same problem). what worked out was that i needed a couple filters replaced (i had missed doing this @15k miles). so i was ok with it. i don't notice any excessive noise from these continentals. even so, when it comes time to replace, i will get another brand.
My tires have 35000 on them and they still are okay,probably about 5k left,consideing they are OEM don't think that is so bad.i must be lucky or crazy but I love mine.
This Demo was the only Escape they had. There was a stain on the seat & it took them a couple times before they could get it out.
After a few weeks I noticed every time the seats got wet from rain or whatever, they would stain. I asked the dealer about that & they played dumb like they never heard of any issues.
I brought it back and complained agian & mentioned there is much discussion of this issue here and elsewhere online so they took some pics and said they would look into it.
No reply.
I called them back and gave them the TSB # 09-23-3 and now they say, oh yeah, they do replace the seat covers under certain conditions for stains, but my stains aren't the right kind. They have to have white rings around them. Mine just show dark blotches anywhere they get wet, even after it dries. :mad: