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The road/tire noise. Ours came with Goodyear Eagles and if you didn't know better you would swear there was something wrong with the car they were so noisy. We replaced them with Goodyear Assurance ComforTred and the difference was amazing. The car is super quiet and the ride is better.
I don't know, I was leaning toward another Impala because of the good deals now and because it's my wifes care and she's always loved it but I'm gonna check into a few other cars. It's nice saving money but as you can see I get my money out of my cars so might as well buy something you really want if you're gonna keep it. I like the new Mazda6 and Altima.
I opted to stay with the Impala line. I have an '08 LT (had an LTZ) and now remember why I loved the model when I bought the first one in '02. I have not had the first problem with it. (Knock on wood here.) It rides wonderfully and is an all around great car.
The dealer just called me about my '06 Impala. At 32K miles, I will be paying a nice $450 bill for what needs to be fixed. Four-wheel alignment, tire rotation, and all four brake rotors need to be turned. The Intermediate Steering Shaft is also bad, but that is being covered under warranty (thank goodness). I have a copy of a Technical Service Bulletin where GM says that brake rotors are covered under the standard vehicle warranty, so I may have to take that with me when I pick up the car tomorrow and see what the dealer says.
The dealer also tried to sell me over $400 in additional "recommended" services, which I promptly refused. MAF cleaning, Fuel Injection system cleaning, and transmission flush and refill. Thanks, but that can wait until 50K miles like the manual says. Besides, I probably won't keep the car much past 36K miles as it is.
The dealer told them that this is due to the car idling at a lower rate to save on gas mileage??
Has anyone had this problem or is it normal?
Thanks.
Within a couple of months, the Check Engine light came on due to an emissions sensor. I figured cars aren't perfect, so I had it serviced.
It have been to the deal 7 times within 17 months of owning this car.
I have had it. It happened 4 times in the first year, and I would have qualified for a lemon law claim except that I didn't file in time.
Now Chevy refuses to buy it back and keeps giving me excuses.
My only remaining option is to let people know that I have been treated poorly by WOODFIELD CHEVY in Schaumburg, Illinois and the the District Manager has also done nothing for me but give me the run around.
Several times I was put into sub compact econo-boxes while they tried to figure it out, and I keep hearing the same excuses and fixes. I am just waiting for light to come on again.
It's too bad because I tried to buy American to do the right thing and help the economy, but this has cost me so much lost time that I don't know that I could afford to buy another Chevy.
I tried contacting a lawyer, but they aren't really interested in the case, and they would probably want to charge me a ton of money for a car that only has a sticker price of $23,000 and is already a year and a half old.
Anyone have any suggestions? I would sell it, but I would feel guilty about selling it to anyone because I don't want anyone else to go through what I have had to deal with.
Frank
At sounds as though the light is currently not on. In the event the light does come back on, I would suggest calling the Chevrolet 1-800 number and explain your dilemma to them. I called them once to ask a simple question about a recall notice I received, and they were very responsive and followed up several times. They may be able to intervene on your behalf and talk to the servicing dealer to help resolve the problem.
After 5 visits to Woodfield Chevy, who is the original dealer that sold me the car, I changed over to Hoskins who has fixed it twice now, and I am just waiting for it to come back on again.
After the 5th trip, I asked that the owner of Woodfield Chevy call me, and he did not. Tried saying that he did not have the right number for me. All of my phone numbers are all over their system, so if customer service were important he would have found a way to contact me. When I eventually spoke to him, there was no offer for any kind of resolution.
After the 6th time, I also called the Chevy 1-800 number, and they said that this shouldn't be happening, so they offered some free oil changes and a free extension of Onstar. I already had the free oil changes, but I accepted the Onstar. Then it happened a 7th time and Chevy refused to do anything more about it.
I have no choice but to recommend that people stay away from Woodfield Chevy in particular and Chevy in general. When there is a problem, they do NOT take care of their customers. I have wasted LOTS of hours on this issue, all because I decided to try Chevy.
In their defense, my wife also has a Chevy and it has been fine, but I don't think a company can be measured by only when there is not a problem. The real measure of a company is what they do when things do not go well. Chevy has FAILED.
Jack
If there is any milky goo or antifreeze discolloration in either area, bad news.......... GM has had problems with DEXCOOL eating away head and exhaust manifold gaskets, letting antifreeze into the engine and oil into the antifreeze. Do a GOOGLE search on DEXCOOL LITIGATION SETTLEMENT. The goo cloogs up everything in the engine, including sensors, and oiling holes causing engine hot spots. GM lost the case.
Jack
While my '06 Impala has not been trouble free, I must say that Chevy and the dealers I used took pretty good care of me with the exception of one item. The high pressure hose on my power steering ruptured when the car had 7,000 or so miles on it. Fixed the next day by the dealer virtually without an appointment. Intermediate Steering Shaft replaced at 32,000 miles under warranty. Water pump failed at 33,000 miles and replaced under warranty. E85 "recall" performed during a tire rotation.
The only issue I had was related to my brake rotors. The rotors were warped at around 12,000 miles. I didn't have them looked at until the car had 32,000 miles on it. The dealer refused to resurface the rotors under warranty even though GM has issued a bulletin allowing for rotor resurfacing under warranty. The dealer claimed that the warped rotors were a result of hard driving and would not be covered. On top of that, the dealer charged me $350 to resurface all four rotors. A total rip-off. My Impala now has 48,100 miles on it, and is still on the original brake pads...if I drove hard that would not be the case.
Overall, I think Chevy makes a good product. Dealer service, however, is hit or miss. There are excellent dealers and terrible dealers.
I think your response is pretty accurate as far as the overall situation.
My advice for anyone reading this would be
to STAY AWAY FROM WOODFIELD CHEVY in Schaumburg, Illinois.
I hate to denounce any business, but when I buy a $23,000 product, I expect it to work, or to be easily fixed (or REPLACED, hint hint) if there are significant issues.
Unfortunately Chevy has lost me as a future customer and I will tell my story far and wide.
I am thrilled with the car including the tires and would not hesitate to replace the Goodyears with the exact same tires when the time comes.
You must have gotten a lemon. I certainly don't think it affects all "late model Impalas." Have the alignment and balance checked.
Thanks,
Gregory Shepard
YounGrampy
YounGrampy
Now, about 4 days ago the check engine light, then reduced power message, then STARTING DISABLED SERVICE THROTTLE message came on followed by the locking of the steering wheel. After gliding over to the side of the road the car would not immediately turn on. After about 5 minutes it started and I was able to get home.
I took the car the next morning to the dealer and they have not been able to figure out the problem or recreate it. The check engine light is the only light on now. They said if they cannot figure it out they will have to return the car to me. They have already agreed to pay for my rental car but I do NOT want to drive the car knowing it can happen again, on the highway on my long commute.
What can I do??
I apologize that you have experienced a concern with your vehicle. Your dealership has access to our tech department that can help them solve the problem with your vehicle. Can you please keep me informed on how the repairs go at the dealership? Thank you,
Mariah GM Customer Service
With this Impala, the tires seem to show signs of under inflation being that both the inner & outer treads wore prematurely but at the same rate. I have increased the psi to 35 to see if that helps but it might have been too late. As for the alignment, only the 1st time required actual adjustment of the rear wheels. The Impala has remained in alignment ever since.
Comment on the Integrity tires. Smooth ride, Decent handling in dry conditions. Not very good in wet conditions and slick surfaces. Driven mostly highway - 75 miles round trip daily to work.
I had Godyear Eagle GTs on our car rated at 90,000 miles tread life. At 40,000 they were ever low on tread. The Goodyear dealer gave me 50% off on new tires!
Jack
1. Keep detailed records of all service records, problems and conversations which you had with the dealer.
2. File a defect complaint with the National Highwway Traffic Safety Administration via their web-site.
3. See if your car qualifies under your state's Lemon Law.
4. Buy a Hyundai! I did...even though I attended General Motors Institute, worked at Pontiac Motors for 3 years, consulted for GM for 11 years, my wife worked 32 years at the GM Technical Center, my father-in-law was a GM Director level, several family members were skilled tradesmen, plant managers, and we owned dozens of GM vehicles, etc. It was a tough decision, but we were screwed too many times by GM.
Jack
Please let me know how your appointment at the dealershop went. Thank you!
Christina
GM Customer Service
I believe this car (specifically the one that I bought) has serious quality issues, and after 7 trips back to the dealer to fix a fuel sensor issue (which was never completely explained to me), this car now seems to eat tires. I just bought new ones, and I have put in a higher performance K&N air filter.
This almost certainly will be the LAST CHEVY that I ever own. Chevy customer service has been a complete joke, and they know this car is such a piece of crap that they won't even make me an offer to buy it back at blue book value.
The dealerships have now gone back on their word to provide the free oil changes that they promised to make me happy in the first place and I am now firmly of the opinion that Chevy is just out to screw customers if there is any problem whatsoever. We are planning to buy FORD, and I hope we have a better experience. Wish I had never tried to be a good American and buy a Chevy. When I had an issue with my Mazda, they made good on the problem. Never had a serious problem with my Nissan of my Hondas. Chevy is killing their own brand by providing NO CUSTOMER SATISFACTION WHATSOEVER.
I asked the salesman at the dealership where my service is done and he said You have the wrong model LT for that. This one doesn't have that seat! I'm so lucky! ha
I can't complain about my LT I love it!
If your dealer is trying to hook you for new sensors, you need to go to another dealer.
regardless i love my impala and could not be happyer
the only nagging thing about my car i have right now its the tire pressure reader it happend when i put air in the tires tho its only the right passenger side front tire any one else haveing this?
http://www.detnews.com/article/20110705/AUTO01/107050361/1148/Impala-owners-sue-- GM-over-alleged-defect-causing-tires-to-wear-out
No mention of the Monte Carlo, but of course that doesn't mean you're not having issues.
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Back to the transmission problems I purchased this 07 lacrosse for 18,000.00 with 26,000 miles, little over a year ago. since day one there has been trans problems harsh shifts,slips bangs, loss of power, leaking trans fluid at left axle seal and car will not downshift. dealer has replaced valve body, and about 5 other repairs for the transmission. dealer will not give me the RO'S on what they have done!!! the only RO I have got is the one for the valvebody and a complete trans flush.
Now the car is shifting hard, shifting from reverse to drive there is a kinda stumble thing with a bump, sometimes a bang. will not downshift causes lack of power!!! shifting from first to second there is a slip and a bang or the tires spin. now dealer says gm says all these concerns are "NORMAL". and to call GM becasue the dearler is out of fixes till gm comes up with the latest fixes!! I call GM (buick) talk to florence for like the 100th time, and GM tells me that I have to go with what the dealer says. I have been playing ping pong with GM and the dealer for the last year and do not want to be the ball any longer!!!
while telling (BEN) at GM that the lack of power thing concerns me becasue of the poor side impact Ben told me he drives a safe car and if I watch where im driving it will be ok!! I asked if he drives one of these cars with these problems and he said NO I DRIVE A SAFE CAR!! He should get employee of the year!!
These cars are dangerous!! wonder how much money GM saved taking out the side impact bars in the doors??
Yesterday the car did the no power thing (like starting off in 3rd gear with a manual trans) got off the interstate, went home. later went to store and stopped at a light car shifted hard and squeeled the tires I pushed the onstar button asked to check to see if any problems and non stored but the girl asked me if I wanted to talk to a gm engineer, I said yes, He gave me these #'S 207-9271,265-3927,229-1175. and told me that I shouldnt still be going through this!!! I called the dealer and gave them the #'s, they said they will check with gm can call me back, well no email back no call back!!! dont know why they will not just fix it!!! this tells me there is NO TRUE FIX!!!
I have owned gm cars (lots of them) all my life and would stand up for gm when anyone said GM JUNK well after the last few with NORAML PISTON slap and now "NORMAL" transmission falling apart well its going to take me a long time to buy another GM vehicle!!!
I stayed LOYAL to GM and this is what I get!!! GM could care less!!! the car is worthless as far as trading it in.(NO VALUE) its a good thing I do not still owe the 18,000.00 like some who finance the whole price becasue trade value is like 12,500.00 and retail is 18,495.00??
Stay away from gm"S with the 4t65e trans untill gm comes up with a fix!!!!!
I would greatly appreciate any help and/or advice with what to do regarding this issue or who I can contact to deal with it as all 3 local GM dealerships are not willing to help me.
Please help
gport47