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GARY S. GRAIFMAN
Kantrowitz Goldhamer & Graifman, P.C.
747 Chestnut Ridge Road
Chestnut Ridge, New York 10977
website:http://www.kgglaw.com/
This morning, after reading all of this yesterday, I popped the radiator cap, and sure enough it looked like someone had filled the radiator with strawberry milkshake. Being we had 76,170 miles on our 2007 Pathfinder, I immediately called our local dealer and he seemed to know exactly what the issue was by the way I described the symptoms.
I am happy to say that as of 2:15 this afternoon they called to inform me that the entire repair plus all recalls and upgrades were being covered by Nissan with not a penny out of my pocket. They also provided us with a loaner free of charge until the truck is repaired. I can't believe that had we waited another 2 months or so, this would have cost us more than we could have afforded.
I must note that we also have had the vehicle serviced regularly at this dealership since we purchased it from them three years ago and they are very familiar with us and the truck's maintenance record. Hard for them to blame themselves, I suppose, but they did the right thing for us.
I have 69,000 miles on my pathfinder Le , can I get a warranty like your s, if so where thank you?
I want to take it in and have them replace the trans and radiator because im sure some damage was caused last year.
Not sure how to convince the dealer of the issues?
Does anyone know what they look for during diagnosis.
The transmission issue was some was intermittent last year and hard to replicate until i drove the Nissan guy around.
Feedback would be appreciated.
I am greatful that this is being covered and don't mean to sound like a brat!
Thank you!
I asked them to check the radiator fluid to see if it has oil in there, the idiot said "all systems are working normally"
Great, i guess they want me to drive it until the think locks up!
So do not get your panties all in a bunch and enjoy the rental. I am curious if you got it yet though? Did they replace the heater core, water pump, and/or thermostat? Good luck to all others who are not under warranty and dealing with the BS.
I get really upset when I told them why I have to pay for that,I don't have that much of money,then they offer me an used radiador for $250 dlls. I explain them again why I have to pay? if the car still have warranty,I being a very good customer with them since a have that car,never late in my payments,paying more of what they ask me for,and what I have in exchange? no consideration for my problem. The truth is that this is the last time I will buy a Nissan SUV.
At this point, we'd just as soon trade it for the the Altima they loaned us and have them rework the financing.
I also need the recalls done (ECM) and airbag sensor. So I have 61k on this SUV and i am really hoping that its the radiator and transmission and will get fixed under warranty.
Let you know what they say tommorow.
dealer said radiator and transmision are fine.
Is this the beginning of my woes?
Its paid for and i have title, but how do i replace a vehicle like this without having a payment, (i can't take one on now) and what would it be worth in a trade or retail? would feel terrible about selling it to someone knowing its a timebomb.
I also had the surpentine belt changed for $100. Within 3 months the belt was squeaking again! I now just hit it with belt dressing every couple of months.
Nissan reimbursed me for radiator and a shxtload of fluid which I replaced myself. At the time the problem happened (June 2010) my Pathfinder was out of warranty. I didn't know they were to issue the warranty extension (Nov. 2010?) to cover the radiator and resulting tranny damage or I obviously would have had them replace the trans. When this happened in June 2010 I decided not to rebuild the tranny and just replace AT fluid and radiator.
My advice - if you can get a new tranny and radiator from Nissan, go for it. If Nissan wont cover tranny replacement then it may be worth the risk not spending 4k to rebuild the transmission if it still drives (read my earlier posts) because you have nothing to lose. But definitely replace the radiator and complete transmission fluid flush (not just the drain and add 4 qts but flush, drain and drive; repeat 4 or 5 times so nearly all of the original fluid is gone, takes about 20 qts). Just my experience, has worked so far. Hope it helps somebody.
No more Nissans. Lookin' at Hyundai or GM Acadia SUV. First though, I want to find out how they stand behind their vehicles.
He say the lady behind him was saying Yes it does... I said oh ok, well how long is it going to take to get the parts? He said about three weeks..I said well can I get a rental car?? he said he would find out and call me back...15 minutes later he calls back and says no they will not give me a rental car..So i said well i am concerned it will die on the raod and i will be stranded, and I said can i talk the the service manager...he said he would call me back. So I had a beer and waited for the call..Bruce called me and told me that it needed the radiator and tranny but they would not give me the rental car...I said how did you determine it was defective??? did u see a mixing in the fluids?? he said no the didn't see the mixing, but they knew they should just shotgun it and change it because they know it is a rampant problem! The tech told me two weeks ago that that he had only seen one other vehicle in there for the radiator and tranny, but he knew it took 3 weeks to get the parts. I asked him if i could drive it and he said its "not that bad yet" and just don't go on a long trip...I said i can't do that know it could die on me anytime...I pleaded my case but he would authorize a rental, so i am driving it the way it is, hoping the parts come in sooner...I asked if it would cst me anything and he said NO...I have a claim open with Nissan now, but not sure what good it would do calling that person since it is being covered under warranty..