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they had the car for 3 days only to have to take the car out, pay for the troubleshooting and I ended up trading the car. HUGE FINANCIAL LOSS, get rid of yours before you are in my shoes. Mazda did nothing about it.
they know these engines have a lot of problems! but they just dont care about us!
I told them that i never had to replace pistons, VVT actuator, belts and hoses along wth a rebuilt of my turbo in any car I owned before 75K miles.
on top of the electrcal problems that I had which were never solved!
I drove a 1991 accord with 150K miles and all i did was tires, brakes, water punp and a new radiator at 141K miles. By the way that car is still on the road with over 225K miles today..
my cx7 was sold at a loss! MAzda will never get my money EVER EVER again!
mazda laughed in my face, turbo went out, cylinders had misfiring troubles, the engine needed a rebuilt at 75k miles.
mazda knows that this car has a lot of design flaws, starting with the turbo cooling and the actual engine design for this car, that is the reason this car is no longer sold in the usa.
mazda will never get my money or my respect ever again.
Not Mazda ZOOM ZOOM but Mazda BOOM BOOM BANG!!!
After incessant phone calls and emails Mazda has offered us $500 dollars towards the repair of the timing chain and $1,000 if it needs a new engine as a good will gesture. They are also insisting we have a tear down of the engine done (approx. $300) to determine what needs to be done. If the car needs a new engine we will be unable to afford getting it fixed and will have to spend the next 4 years helping our daughter pay it off. We also cannot afford to purchase another car.
When companies like Mazda know their product is defective and fail to issue a recall they are patently dishonest. This is screaming to be a class action lawsuit.
At this point I started doing research based on the fact that we did take care of our car, its oil was changed even before it had to ( A car is a major investment, why would we not take care of it when we're spending $700-900 a month to keep this car). Something wasn't right, I had to put two and two together. According to other Mazda CX 7 Owners their engines started giving out at 40-80k miles. I also talked to a mechanic who told me they believe the engine is overheating due to the turbo in the engine, causing everything to melt. I talked to the main Mazda mechanic about this and they said that they can't do anything but wait and see if the insurance will cover this and replace the engine, he said he knows about the problems people have reported but there is nothing he can do.
Mazda is definitely a major rip off and SCAM. They SCAM people out of their money by giving them faulty cars that give out way before 100k miles and then tell them it's because they didn't take proper care of their engines. Buyers BEWARE of MAZDA and even their PLATINUM warranty, they will use EVERY excuse to void this! READ ALL THE REVIEWS OF UNHAPPY CUSTOMERS! Mazda is definitely not owning up to this like they should. The MAZDA CX 7 Engine is no good! Lawsuit is on its way!
I had the same problem. My 2008 CX-7 was still under the power train warranty when I got a check engine light. The dealer said that the warranty was void due to sludge in the engine and said that I needed to replace the engine. I always maintained the oil changes on time but they didn't even ask for maintenance receipts since if it wasn't done at the dealer, it doesn't count. Another mechanic told me that he had the same car and the same problem and needed to flush the engine every 15K miles in order to keep it running. My engine just broke down and it would cost me over 4K to put in a used or rebuilt one.
I you could please share with me the name of the law firm so I can see if it's going anywhere. Thank you!
Soooo... where do I sign up for that lawsuit?! THX! :mad:
Fast forward a couple of weeks ago - I'm driving home from the airport. The husband is traveling himself so there is no one home. It's past midnight in the middle of a storm and I'm in the boonies. BAM! Engine loses pressure - POOF white smoke out the back ... I limp along until I can get into cell phone range to call AAA. I end up getting home past 3AM after getting the car towed to the dealership. Three weeks after the car has been sitting at the dealership - they tell me I need a new turbo. I explain to them the prior timing belt issue was probably a misdiagnosis and asked they credit the amount I paid for the timing belt and apply it to the new turbo. "We can't do that". I call Mazda directly and have the pleasure (not) of talking to Hernando who proceeds to tell me there is nothing he can do about extending the warranty but he would be willing to give me $50. After Hernando told me "the buck stops with me" (I won't go into detail about my reaction to his commentary) - I go back to the dealership and we work out an arrangement. I'll pay cash. I want a break. I get them down to $2050 (new turbo and the required 'heat shield' that HAS to be replaced or my turbo will die again). We agree on this arrangement.
TODAY - I am sitting in my office and the dealership calls to tell me they've successfully replaced the turbo and took the car for a test drive. It "ran like crap". They ran another diagnosis and called to tell me I now need A NEW ENGINE; that Mazda would be willing to pay for "all the labor" but it will still run me $4900. They said there was "little oil" in the engine. I ask them "how can that be? I just recently had an oil change?" "Sorry Caryn - I do not have an explanation for you. I can only tell you there was little oil in the car". AND - how the HELL did they NOT KNOW I needed a new engine when they ran all those scary analytics on the car?? HOW could you miss that?? My mind is BLOWN. I cannot TELL you how sick I am over this news!!!!!
I want part of the lawsuit. I plan, once I figure out what I'm going to do, is go on a public Facebook rant DAILY via PUBLIC. I will post every day. Multiple times a day. I will write BBB. I will write my politician (haha - that made me laugh out loud). I will post commentary in newspapers. I plan to write a letter (and make hundreds of copies) about the treatment I received from the dealership AND from Mazda and plan to put it on EVERY Mazda vehicle I see in a parking lot, driveway, any place I see a Mazda driver. This is complete BULL.
My tear here on my Mazda may not appear to be intelligent - but trust me - I AM intelligent and I am a woman scorned. I plan to make it my life's mission to make their life miserable. It's always been said that "one person can make a difference" ... I'm about to test that theory! Keep me in the loop please. May they rot in hell ...
The A/C does not cool the CX7 when temperature is 90o let alone get it cold. When travelling at city speed A/C does very little and CX7 feels like where I would like Mazda filed engineer and executives to be.
I have filed with the BBB Auto Line, this is easy and can be done on line. I have also notified the US Traffic Safety Administration. I have Faxed, written and e mailed the President and CEO of Mazda. I am preparing to run a You Tube account of my experience and also to advise my local television station consumer advocate.
Mazda is extremely arrogant. I am not certain about my Turbo. I use only premium fuel and frequently CX7 just does not perform. CX7 has great potential, but there must be a reason Mazda discontinued it.
Presently my CX7 sits in my driveway while I wait for dealer to get parts from Mazda. Getting a loner car from Mazda is wore then pulling teeth.
Thanks,
going to be involved, class actions usually get you about 3 dollars- because of a gag in my settlement I can't say too much, but I urge everyone here to contact your state local attorney general's office, file a claim, and let them pressure mazda to correct this crappy p.o.s, If not the only person who'll get a settlement is the lawyer, also this could take yrs. to settle as they have been in court over the mazda 8 for years( search class action mazda 8 suit) good luck
I called yesterday to get the car back in and told them that my business is reliant on the car as I am an outside sales rep, well we can only help you tomorrow WOW so I need to drive the car like that, well OK will do, I then asked for a loaner car, NOP can't do as we first have to see what is wrong WOW and WHY you just did the replacement 2 weeks ago you guys should be jumping all over to make sure I am happy.
Truly disapointed in Mazda, you guys get a Z for grades
This post really has the handle on the problem:
angry_cx7, "Mazda CX-7 Engine Problems" #582, 2 Jun 2013 4:58 pm
That said, if you really want to wait around three years for a $500 coupon off another Mazda, you can find class actions suits all over Google.