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So now hopefully this is it for awhile. I asked them when the parts come in to please check out the rest of the electrical on the car. I don't need anymore problems. Will see what happens.
Thank you
Thanks
From my understanding, the water drains into the roof /headliner section and flows down the windshield side supports and sometimes into the dashboard and behind the cabin walls. The BPM is located behind the driver's left foot and in my case, right into the overflow of water.
Can you confirm if my understanding is correct. thanks
The main cause of clogged drain tubes (at least from what I have been exposed to here in a dealership setting) is lack of or unproperly cleaned areas around the perimeter of the sunroof (when open). Also helps to not park underneath trees that tend to drop lots of leaves, pine needles, debris, etc.
They said the tubes were kinked which then ripped causing the link. They replaced the BCM again. Now I was driving home and my sensors on the mirrors are not working. They are turned on. I called and they are going to talk with a tech and call me back.
Was able to duplicate it once for the Mazda service department supervisor on their lot. He said he thought it was a TSC "feature' and that there was not parameters for changing the programming of the system (AKA They could not fix it.) and that Mazda the corporation would not do anything to fix it unless they were forced to. That was five months ago and it is at the dealer service department today getting the heated seat problem fixed, an oil change, and the grinding ("rubbing effect") problem looked into by the new Mazda service department supervisor. (Nine hours later they say they need to keep the car...)
This could be a neat car if it were not for curves...
Let me know if anyone has better luck with a fix for this "feature".
This is clearly not a one-off issue and is a serious design issue.
Thanks in advance for any advise or insight.
Do these things go bad? I wonder if it matters which way the battery goes in...you know + or - up or down. Hmmm.. ???
Thanks for the thought and reply :-)))
Guess I won't make that mistake again!!
Thanks!!
So I got to give kudos to my dealership for NOT dropping the issue originally when Mazda's original answer was to just reset the module and reprogram it, as that never fixed it for me. They pushed it with Mazda Engineering, they say the new module with the updated software will fix it. YAY!
Thanks...Dave
It took two visits to the dealer to remedy. The problem only occurred when the A/C was on, which is why it didn't happen the first three months when the weather was cooler. The lines were clogged and the a/c condensation kept building until it overflowed.
The first time the dealer flushed the sunroof drain lines (I think four) and lots of leaves and dirt flushed out. We took it home and had the same problem a day later. You could hear the water shifting in the fan housing as you turned just enough to allow the blades to contact the water and throw it in the cabin.
The selling dealer helped much by calling out the hidden drain line under the exhaust that services the A/C evaporator line. They have to remove part of the exhaust to clean out this port. The dealer had to put a hanger up there to finally clear it and they got a shower of water and debris. All is fine now.
Lesson: Don't park your CX-9 under trees apparently. Not sure if the owner did this with his sunroof open, but who knows. It all seem ridiculous to me. Never had this problem with a cheapo Escort GT with a sunroof. In addition, if it did clog, why not have the over flow go outside the vehicle? If you garage them, you shouldn't have a problem, so they say. But if your cx9 is in dusty, dirty, leafy conditions, you may want to flush the lines from your sunroof annually.
Hope that helps.
The problem is the drain lines from the sunroof and the evaporator line from the A/C were clogged with leaves, dirt, pine needles, etc. The water somehow overflowed into the front ventilation system and sat in the fan housing. Therefore when I had the a/c fan on and turned, I'd see water coming out the passenger side under the glove box.
It took two visits to the dealer to remedy. The problem only occurred when the A/C was on, which is why it didn't happen the first three months when the weather was cooler. The lines were clogged and the a/c condensation kept building until it overflowed.
The first time the dealer flushed the sunroof drain lines (I think four) and lots of leaves and dirt flushed out. We took it home and had the same problem a day later. You could hear the water shifting in the fan housing as you turned the vehicle just enough to allow the blades to contact the water and throw it in the cabin.
The hidden fix was when the selling dealer helped by calling out the hidden drain line under the exhaust that services the A/C evaporator line. Many dealers don't know about this, and they only found out by calling Mazda direct. They have to remove part of the exhaust to clean out this port. The dealer had to put a hanger up there to finally clear it and they got a shower of water and debris. All is fine now.
Lesson: Don't park your CX-9 under trees apparently. Not sure if the owner did this with his sunroof open, but who knows. It all seem ridiculous to me. Never had this problem with a cheapo Escort GT with a sunroof. In addition, if it did clog, why not have the over flow go outside the vehicle? If you garage them, you shouldn't have a problem, so they say. But if your cx9 is in dusty, dirty, leafy conditions, you may want to flush the lines from your sunroof annually.
Hope that helps anyone who has a similar problem.
I found out that the car is as good as the service. I wish Mazda know that!
So far I found that Mazda services is not up-to my expectation.
The car will have been in the shop 2 weeks Thursday. How long should we wait? What are our next steps? Do we contact mfg direct. What advice do you have?
They cannot figure out the problem. They gave us a loaner car, it cannot hold all the kids my wife picks up from school so it is very inconvenient and concerning to have a new car with 8000 miles on it and no one can tell us what the problem is.
Tell your dealer mechanics to check the bearings.
How could it be motor mount, I wonder?
Ever thought about taking it to another dealer that is more capable?
This is warranty work and they are the only Mazda dealer in this area. Otherwise I would pick up the car now and take it somewhere else.
Mazda Dealership has looked at the tank itself and found nothing, and last week they removed the whole dash...including the odometer (which we were not happy about-resale effect?!). They thought it was an electrical glitch. We got the car back, filled the tank with gas, and again, the gas lights came on. Have another appointment tomorrow....urgh.
Anyone have any thoughts?
REAR/FRONT BLOWER ISSUE
Two relays need to be replaced. They are poorly grounded,
causing A/C to blow when ignition is turned off.
Don't worry, it will shut off in 30 secs anyway when the accessory power is cut off.
Take it to the dealer. It is an easy fix. There is a TSB for it. They know about the issue well.
True it did shut off after a while.... definitely more than 30 seconds in my case.
Had the relays done at least 4 times. Not gonna beat up on Mazda, I do like the vehicles.... but man oh man 13 times to the shop in less than 1 yr.
The last thing was a unusual "click" only heard for a moment when accelerating , or putting it into drive. I was told it was the "clips that are on the brake pads"
LOL.... I ask how can that be, when I hear it when I just let the car slow down without using the brake.
....It was the transmission. 2 other things too. I started to hear a constant tapping coming from the rear (inside) passenger third row..... took a long time to find it. But found the spot welds under the carpeting and in the rear qtr panel were separating and that i was hearing was the sheet metal rattling against itself on any bumps... had to listen to that for months... the other thing was no matter which way you turn the wheel, the creaking and clunking noises like the front end was made from an old wood ship.... :sick:
Clicking is coming from the axle shaft splines having a slight play between them and the splines in the hub assembly. The fix is to have them greased up to stop the clicking...works like a charm!
Creaking/clunking noise from the front end is coming from the bump stops rubbing on the strut rod. The fix is to raise the vehicle and lather/grease up the bump stops and strut rod with white lithium grease, dielectric grease or any other heavy grease that is water proof....works like a charm as well!
I absolutely love my Mazda dealer near where I work.
It adds greatly to my satisfaction of owning my CX9.
On the relays.
The replacement relays are not just "new" relays. They are actually different relays in design (even different in color). I am not sure your dealer has been aware of this....