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If I had a problem with the management I would speak to the manager, and if I had a problem with a server, I would tip less than my usual 20% and inform the manager of anything she/he did poorly to rate the lower tip...
If I fill out the survey, I will give them the high marks...if I am not pleased, I simply will not fill it out, rather than give them a bad score...I would almost never avoid the restaurant, simply because these are the places I go because the food is (usually) good and the service is also (usually) good...
The survey is rigged against the dealer, salesperson & service advisor and the consumer is caught in the middle....but the car manufacturer holds all the cards and they make the rules and its rigged like a traveling carnival game.
The survey is rigged against the dealer, salesperson & service advisor and the consumer is caught in the middle....but the car manufacturer holds all the cards and they make the rules and its rigged like a traveling carnival game.
From the above statements, it seems to me that the manufacturer doesn't really care about honest feedback designed to improve weaknesses in the dealership experience - that the survey is simply the method by which bonuses and inventory are determined.
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2015 Subaru Outback 3.6R / 2014 MINI Countryman S ALL4
For example, my last two auto purchase transactions were an 8 out of 10 for me. They met all of my expectations, but there was nothing special - I got in and out quickly and got a decent price. That's what I expect. The transaction before that, however, was a 10 out of 10 - the salesperson told me to go home, go to the manufacturer's website and print out a $500 off certificate, and return with it (this was after we had agreed on a price, so the $500 was an additional discount off that). He didn't have to do that, and risked me never returning or taking the price and shopping it. 10 out of 10 for trusting that his professionalism and courtesy would make me come right back (and I did).
However, I know the system and had to give others the same perfect score. Not really fair at ALL.
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A dealer near my that has the worst reputation openly tells customers they can get a free tank of gas for a perfect survey and bingo, their scores are highest around. On the other side of the coin I have had customers try to hold me hostage for freebees with threats of a bad score. Each time I just tell them answer as honestly as they can.
We can't ask others to do that. It isn't an appropriate use of a purchased history report subscription to run those reports for free for just anyone, as they're a fee-based service.
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the reason i am asking about auctions is that i know of a couple dealers who go to manheim and adesa and will buy a car for me for a fee/spec. it sounds like a great idea, but not if i am getting the stuff no one else wants.
as long as the buyer knows what they are doing, not really any riskier than getting one at a BMW dealer, probably for a lot more money.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
So I am looking to purchase a used car and I came across a 96 Honda Accord at a good price. I got the VIN from the seller to run a check, and I get "no records". That has never happened to me before. And I don't mean that the VIN is invalid. It is valid because when I put in an invalid VIN it actually says "invalid". However, in this case the VIN is valid but isn't displaying any records. It literally says "no records". What would cause this? What does this mean?
Thanks in advance for your help.
Unless it's uber cheap (and it should be), it could be a number of things. First thing I thought of was it's a "chop" job...different engine, chassis, body numbers. Could be wrong, but that's the first thing that popped into my mind.
Is this a dealer selling this? Or, is it an individual? Ask the dealer if the title is clean. Is it a salvage title?
No matter, just from the VIN, something seems dicey about it. Plenty of nice, older Hondas out there. I'd pass on this one.
Finding a used car has been so nerve wrecking for me. I always ask for the VIN and insist on having a mechanic to take a look at it (I even offer to bring the mechanic there since many sellers refuse to let the car leave their property), but I cant win, lol. Most sellers don't even reply when I simply ask for the VIN. Guess it's a lot more people selling crap than I thought. Thanks again for your help.
Also, I have read summer months are best months to buy due to inventories being the highest...true or false?
If you don't mind a road trip, widen the net and see if you can find exactly what you want a bit farther away, and go get it. Hey, if you save enough, it might be worthwhile.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Also, any car that has been exposed to East coast winters or to salt air, or to flooding conditions, needs a very close examination.
and in regards to winter exposure, yeah if i see a history that has northeastern or upper midwest states i usually shy away. unfortunately one of the cars at top of my list is 08 Audi 2.0t Quattro which you see a lot of in these states. is rust as big an issue with modern cars? i have heard it isn't, but being in CA what the hell do i know??? ha
Rust isn't really a big issue in the northeast. Better corrosion protection almost ensures no rust for 10+ years.
2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.
Out here in the salt belt, we all want California cars..
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My MINI came out of Michigan, and years later, I'm still occasionally bedeviled by rusted bolts during repair work.
Agreed, but grinding sellers down from an asking price of $20K here in CA versus $15K elsewhere is still going to leave you with a higher out the door price.
To exaggerate a little---a $15000 car in Maryland that needs tires and a timing belt change, if you include the shipping, is the equivalent of an $18,000 car in California that has good tires and doesn't need a timing belt.
Sacramento is a no-brainer. But you should look farther east. Reno is still withi a day's drive.
The Sandman :sick: :shades:
2023 Hyundai Kona Limited AWD (wife) / 2015 Golf TSI (me) / 2019 Chevrolet Cruze Premier RS (daughter #1) / 2020 Hyundai Accent SE (daughter #2) / 2023 Subaru Impreza Base (son)
Check out this thread:
Do I have to give my ssn to a car dealership for any reason?
I vote the latter. And it was a good move on his part as it got me to show up and make a better offer in person.
I did call to confirm he wasn't on vacation before doing so.