Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Most popular vehicles
Popular New Cars
- New Acura MDX
- New Acura RDX
- New Audi Q5
- New BMW 3 Series
- New BMW X3
- New Buick Enclave
- New Cadillac Escalade
- New Chevrolet Equinox
- New Chrysler 300
- New Dodge Challenger
- New Ford Edge
- New Ford Escape
- New Ford Expedition
- New Ford Explorer
- New Ford F-150
- New Ford Focus
- New Ford Mustang
- New Honda Accord
- New Honda Civic
- New Honda CR-V
- New Honda Fit
- New Honda Odyssey
- New Honda Pilot
- New Hyundai Elantra
- New Hyundai Santa Fe
- New Hyundai Sonata
- New Hyundai Tucson
- New Jeep Compass
- New Jeep Grand Cherokee
- New Jeep Wrangler
- New Mazda 3
- New Mazda 6
- New Mazda CX-5
- New Nissan Altima
- New Nissan Maxima
- New Nissan Rogue
- New Porsche Cayenne
- New Ram 1500
- New Subaru Crosstrek
- New Subaru Forester
- New Subaru Impreza
- New Subaru Outback
- New Tesla Model S
- New Tesla Model X
- New Toyota 4Runner
- New Toyota Camry
- New Toyota Corolla
- New Toyota Highlander
- New Toyota Prius
- New Toyota RAV4
- New Toyota Sienna
- New Toyota Tacoma
- New Volkswagen Jetta
- New Volvo XC60
- New Volvo XC90
Popular Used Sedans
- Used BMW 5 Series
- Used Chevrolet Impala
- Used Chevrolet Malibu
- Used Chrysler 200
- Used Dodge Charger
- Used Ford Fusion
- Used Ford Taurus
- Used Honda Accord
- Used Honda Civic
- Used Hyundai Elantra
- Used Hyundai Sonata
- Used Tesla Model S
- Used Toyota Camry
- Used Toyota Corolla
- Used Volkswagen Jetta
Popular Used SUVs
- Used Acura MDX
- Used Acura RDX
- Used Ford Edge
- Used Ford Explorer
- Used Honda CR-V
- Used Honda Pilot
- Used Hyundai Santa Fe
- Used Jeep Compass
- Used Lincoln Navigator
- Used Mazda CX-5
- Used Nissan Rogue
- Used Subaru Crosstrek
- Used Subaru Forester
- Used Tesla Model X
- Used Volvo XC90
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
I am wondering if there is anything at GM Buick that has any fixes. I really do not trust the local dealers to fix this problem without some help from headquarters.
The other thing I am wondering about is this enough of a danger that a recall might be in order. Hopefully GM will do something before someone is hurt or killed because of this "hesitation".
toyota kept telling people they just needed to adjust their driving and learn to drive the car because it was drive by wire.
Here, I wonder if the transmission and engine control computers "learn" the driver's habits and that is factored into how the shifting, downshifting occurs. I wonder if since the car is new the drivers are being fairly gentle with it. I know I always have been. And the transmission and engine have adapted to that style of driving.
I would suggest trying more aggressive driving over several engine starts to see if the powertrain learns a more aggressively-adapted style of downshifting.
This would be a good question for the service manager at the store.
2014 Malibu 2LT, 2015 Cruze 2LT,
Mariah - can you send this to the engineers to see if they have a response.
"NulloModo
June 9th, 2010 at 6:06 pm
I drove a Lexus ES the other day, and the interior ‘wood’ (not sure if it was fake or real to be honest, I would lean towards fake just from appearance, but it could have just been low quality real wood) didn’t look any better than that in this LaCrosse. In fact, it looks like Buick and Lexus might even source their interior woodlike stuff from the same supplier.
Similarly, after hearing about the quality action and oil-damped feel of Lexus switchgear, I have report that it is all bupkis. The switchgear in the Lexus felt in no way appreciably different from that in a Lincoln, Buick, or Cadillac.
Finally, there is the myth of Lexus interior quality. The interior of the ES is nicely laid out, and overall very pleasant, but it is no better than a 2010 Taurus, LaCrosse, or Lincoln MKZ. The center console in the Lexus is made of hard plastic towards the bottom (where you will actually come into contact with it) and while the dash and doors were covered in nice soft-touch material, pretty much every other luxury or mainstream premium car does this too.
Suffice to say, a lot of the reviews and opinions about Lincoln, Buick, and Cadillac as compared to Lexus, Audi, and Acura are affected a good bit by the placebo effect. Reviewers go into an Audi review looking for things to praise, and go into a Buick review looking for things to pick apart. If you slapped a Lexus badge on a current MKZ or LaCrosse and set them side by side the current ES in Lexus showrooms, either one would outsell the ES.
Blaming things on the perception gap is a bit cliched, but it is real. As long as their are snobs out there who think that only being able to appreciate imports makes them appear as if they have good taste (when in reality it makes them appear like they have their heads stuffed up their asses to anyone with two licks of sense) you will have the false belief perpetuated that imports are always nicer than domestics, even when in reality that is not the case."
1. FWD V6 has 255 HP but it is 3.0 litter so it accelerate somewhat slower than 3.8 litter also 255 HP. At high speed 40 mph, I have no problem accelerate to 70, but yes it is different when I drove 25 mph and try to get to 60
2. This car is about 500 lbs heavier than other from the same category (for passing all crash test, I guess), so it also affect the acceleration
How long has the hesitation been present in your vehicle? Can you email me more information so I can look into it further? You can get my email by clicking on my name. Thank you,
Mariah GM Customer Service
I did respond to you on your other post. Thank you,
Mariah GM Customer Service
At that rate sales deterioration in the CTS will get worse as buyers begin to recognize the CTS cannot justify the price premium. That shift in sales mix has created a new dilemma for GM, lower the Lacrosse price or lower both the Lacrosse and CTS price. Either way, it looks like a win win for the consumer.
Also, you need to keep in mind that brand new cars, like the LaCrosse, Taurus, etc area always going to have more pomp and circumstance over older/showing their age models, like the ES. Thats just the way the car market is, and its more important with the LaCrosse and Taurus considering how long they were neglected. The real test will be what Lexus does on the next gen ES to keep up or surpass the LaCrosse! The next 2-3 years should be quite interesting, to say the least!
What is really nice though, is that Buick finally stepped up their game and are producing quality and competitive automobiles to compete with Acura, Audi, Lexus, and MB. That not only gives us consumers more options when shopping, but is going to force those latter four foreign companies to step up their game and make sure their products can compete with the stuff coming out of Buick and Cadillac and that only goes to make sure us consumers, not matter what company we go with, get the best and most competitive products!
What about the wheel locks for the LaCrosse CXS 2010? I have been waiting since October 2009 to get a resolution on this one. Small minor things are the things that people get discussed about.
GM - quit changing management and just let them do their jobs.
You OBVIOUSLY haven't driven the new Lacrosse. The suspension is FAR from ultra soft, and it takes corners firm and true. Nothing like the Ultra that I replaced it with.
Its constantly compared to the ES350 in reviews, etc by the car mags and online car sites because of its soft suspension and mediocre handling, just like the ES has! Don't get me wrong, I'm not trying to say there is anything wrong with that, its just not my cup of tea for driving and ride characteristics but for others, it is exactly what they are looking for so more power to them!
Now I haven't test drive a Regal, but so far it sounds like that is going to be an entirely different animal to the LaCrosse in regards to ride, handling, and sporty nature.
i'd say it feels closer to german suspension than it does to the boats of yore. prior to the cxs, i was driving a 2007 BMW 335i. that car handled great, but it would get squirrly every time i took a corner fast and hit the slightest bump. the car would get airborne and i'd be lucky not to over-correct the steering and crash into something. don't get me wrong, the 335 handled like it was on rails, but i just didn't like to have to white knuckle the steering wheel every time i drove it agressively.
by comparison, the cxs handles very true and stays much more compliant through corners. when i hit a bump in the road on the cxs, it continues in the orginal direction and stays straight. i can drive windy roads in the cxs witrh one hand, whereas the unpredictablity of the 335 required two hands at all times.
all this said, the 335 is clearly the the sportier handling car. but it was nowhere near as luxurious. and for a big girl, the cxs dances next to the 335 rather admirably (and i think probably even better).
also, i don't know anyone that would think the cxs feels floaty when driven in sport mode. switch the cxs to sport mode and the electronic suspension tightens up and road feedback really comes alive .
i guess it all comes down to personal preference.
I ordered a Lacrosse CXS four weeks ago and I am yet to receive an acknowledgment from the dealer. Not even a phone call or an email from the salesman to stroke my ego or to say thanks. Frustrated by their non-responsiveness I have been to the dealership three times, and the answer is always the same. They have no information on a VIN or a build date. What makes the situation so irritating is that there are so few Buick dealerships in my area. There was one only 3 miles away but GM shut them down and the next closest one is 17 miles away. Besides, I want to sell my Avalon to a private buyer for $3,000 more than I would receive as a trade-in but it appears she cannot wait much longer.
With such a desirable automobile and so little competition that dealership is taking advantage of my eagerness and is treating me like a lump of protoplasm.
For those who ordered their Lacrosse, how long did you have to wait and what progress reports did you receive while you wait?
And to make matters worse, pulling the window sticker for a vehicle is no longer helpful. Several weeks back they stopped listing the added options and you only get the price of the options. This sucks.
And there also seems to be a major shift to the brown interior, at least on those in stock. I've learned that is not the color I want. It is in my Malibu and coincides with some info I ran across a few years back. And that is that brown absorbs more heat than any other color. With the ac doing the best it can, you still feel the heat coming off that dark brown dash as if you were next to a hot fire. This might be desirable for colder climates, but here in the south I'd stay away from the brown. It does seem to be popular likely because it is a change from the oft used grays. With the limited interior choices I will have to go with the gray.
It seems the only way to get what I want is order and from what you say the 2011 will be in production by then unless they cancel the summer shutdown.
I've driven both, and would gladly have purchase a Lacrosse for it's looks alone, but I drive a car, not look at it, and based on test drives, I purchased an Avalon (which I might add, I'm not totally pleased with, just the best of the cars I test drove, in the budget I was working with.
I think in the future, I'll look at only off-lease cars or 1, 2 year old trade-ins, and get more car for my buck. This opens a whole new window of choices as well.
Skip
Wow! 18 months and with so many Gremlins to boot. Reminds me of the old addage, never have I waited so long for so little. Nonethelss, I was hoping to take delivery before my birthday in mid July but it does not look likely. And this is the same GM that wants to go ahead with an IPO. If they continue with business as usual it won't be long before they show up at the fed window for yet more money.
By the way, yesterday I saw up close, a brand new Lacrosse CXS in a hotel parking lot, dressed in the moca steel color that I ordered, and man I almost had an orgasmic experience.
By any objective standard this is a nice looking car and I can't wait for mine to be delivered.
I have the mocca steel as well and the color is not at all as it appears on the Buick website. It's very beautiful. I also haven't experienced any of the technical problems others have referenced on this site. I don't doubt them - but my seats aren't misaligned, the left and right front door panels are perfectly square to the dash, my bluetooth works perfectly and, while there is definitely some hesitation with accelerating at highway speeds, the delay is not a second; rather, some fraction of a second, which is not much of a concern once you develop a feel for the car. Now - I have a CXL so it's possible some of these "gremlins" people are complaining about are unique to the CXS. Or maybe I just got lucky.
Took the car in to the selling dealer to see if they could solve the problems (3200 miles) and their report "problem not found" and did nothing. I very carefully told them how to reprodce both problems - guess I was talking to a wall. What now?
Did you talk to _the_ service manager, not just the work order writers?
2014 Malibu 2LT, 2015 Cruze 2LT,
Be a little patient.
After five weeks of waiting, I finally heard from my dealer. He does not have a build date yet but my order is finally in the system and it will be a 2011 CXS with the Touring Package and 19-inch wheels, navigation, and blind side alert system.
Current incentives are scheduled to end June 30---does anybody know if they will be extended or if GM will offer a new incentive program on the 2011?
Update: What a bummer, I just spoke with customer service and she said if it is a 2011, then no incentives are available at this time.
On my previous purchases I never prepared a checklist nor take the car for a test drive. So would recent owners be kind enough to share some of the things I should include in my pre-delivery checklist? I like to avoid an unnecessary return trip to the dealer to fix minor items that could be remedied before taking delivery. At the top of my list is a test drive, but is this really necessary and what should I be looking for?
By the way, does the car come with a video that explains how to operate all the technology features that comes with this automobile?
.
I moved out of a 2007 Toyota Avalon Limited that was fully loaded to move into this Lacrosse. So far, I'm not too impressed. I look at it as a GM Luxury Camry!
My faults with the car thus far:
- memory seat position button has to be held in until the seat returns to the desired position,
- you can't see the front of the hood and it is hard to judge the distance when parking,
- the car should have front parking sensors,
- lots of 'blind spots',
- there is no shaded windshield (at the top),
- there is no internal release button for the gas lid,
- the tilt telescope wheel operation should be electric (as in the Caddy and Corvette),
- no internal trunk release,
- the dash to door panel is a knee killer when exiting the car,
- and of course, the wheel vibration.
I would have thought for a newly designed car, there would have been more taken into consideration. Example.....my CXS was special ordered with every option available except the block heater and the touring package. Having purchased the headlight and heads-up display, it was my thinking that the blind side alert would have been in that package. GM said no in that it was a separate option. Since it wasn't listed as a separate option, I challenged Buick as to why the blind spot alert wasn't incorporated into the headlight and heads-up display. I'm still waiting for that explanation!
Maybe I am being a little over sensitive or my expectations were too high, but I don't think I got what I paid for. I hope GM and Buick make it right.
This is the kind of thing, that gives Toyota and others the upper hand - sometimes.
Now that being said, maybe have a friend drive the car and see what he / she has to say about it when they try to get the issue(s) to happen for them.
As for some of the other issue.
I sounds like, you should have test driven a car like the one you wanted to purchase, so you'd know what you were going to get. Now don't get me wrong, I didn't test drive my last car as much as I should have, or I might not have purchased it (but would have got a different model of the same car) - I purchased a 2008 Avalon Touring Edition. which is a bit harsher ride than I'd like, but love the car other then that.
CXS Should have:
- Shaded Windshield - damn near every car made now a days does
- Internal release for truck, and fuel - YES
- Tilt telescope wheel?
- Blind Spots?
That being said, there should be or should have been a detailed listing of what the model car you were purchasing was going to come with. At least you could then decide if you wanted to add some options, or a different model all together.
Skip
On a new vehicle, that vibration would be more than annoying to me. From what I've read, the Lacrosse has a stiffer body and that might put it in the group of cars that RFB was invented for. They had stiffer body, certain Cadillac and the Olds Aurora.
Since you have already had that done, you might try rotating tire from front to rear until it is either all on the rear or on the front. I would suggest the front and when you have it all there, then rotate that pair to the rear. Its a lot of tire moving, but that should tell you tires or something else. But that is not to say it is not tire in combination with something else, such as weight on tire.
What I am angling toward is the possibility of CV shaft entering into the equation. My experience with new Malibu is that it showed up intermittantly on the flat land for about 3K. Then on a trip, it showed up going up inclines and down inclines. By the time I got to Nashville from southeast GA it quit. Once since then, about 6K, it went to vibrating like I threw a big wheel weight for about 5 miles. Nothing since then, now 10K. Damned annoying, such stuff. Dealer would look at me like I'm crazy if I took it in. I don't know the cause, but it does seem to need a break-in, if it does not come apart in that time. It might be that they are using the common cheap tripod joint. To my thinking that would be like using a single U-joint on RWD vehicle. Often noisy and creating vibration, and don't seem to last as long as those that have the CV joint. (That is two U-joints and the third member at each end of the drive shaft.)
I have seen shafts that use a full balls and cage at each end and they are quite smooth.
Memory seat not momentary, that is just plain wrong and needs fixing.
What is it with doing away with the tinted top of windshield? Does the dealer offer a nice applique to help shade?
Electric, that is a thought, but I'd rather have a true tilt instead of rake.
Trunk release, is that just being cheap?
Gas lid, I'm not sure how it is on this vehicle, but Malibu has a toggle piston that pops door up. I thought it was a switch tied to alarm until I learned otherwise. Is not what is in your tank as important as what you might leave in vehicle?
I apologize that you are experiencing a concern with your vehicle. Have you taken it to the dealership to have the vehicle diagnosed? Thank you,
Mariah GM Customer Service
No problem. If you have any other questions please let me know. Thank you,
Mariah GM Customer Service
First, I'd turn off the AC when I start the car. You might be getting a torque sound as the compressor clutch catches.
Also, have someone start the car while you stand watching and listening with the hood up to see if you can hear it from there. Also put your hand on top of the engine cover to see if you feel the thunk.
In addition, try turning the HVAC controls off completely to see if that solves it.
I have heard a thunk which I believe is one of the doors inside my HVAC unit occasionally give a thunk sound underneath the dash.
2014 Malibu 2LT, 2015 Cruze 2LT,