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I think it is time to seek legal help before all of our engines blow up and we are stuck with a $5,000.00 bill plus what we owe on the van or suv or any Honda with this VCM engine.
It seems obvious someone is still trying to blame us for the defect Honda designed and built.
By the way I got 664 miles 1Qt low, black smoke came out in a huge cloud only once I noticed but it is hard to see when I'm driving what else maybe coming out the back. I think my new Odyssey is going to blow up any minute, hope I'm not on the freeway
Has anyone else had black smoke coming out of the exhaust??????
My Honda dealer had a new owner education event and explained that they don't even want to see us until the oil life percentage is down to 20% and then they will do everything that the codes that appear says needs done. So far I've got 4500 miles since my last oil change and still have 50% oil life and it hasn't burned a drop, in fact it is so clean on the dip stick I had to trun it sidways in the light to see it on the stick/cable.
One thing they said was that if you get the oil changes somewhere else to please get the aluminum crush gaskets that Honda recommends to ensure the person changing the oil doesn't overtighted the bolt and ruin the port in the oil pan. It's a 15 cent part they will sell you so it's not like he was trying to make money but it was good to know. So if you go to Meineke or somewhere else ask if they have the metal crush gasket and if not or you don't trust the pimple faced 17 year old working on oil changes, then just buy a few and give them the gasket when you get the oil changed, and be sure to wait until you get the codes to know what else is recommended for the maintenance.
BTW, mine is an '09 Touring so I don't know if they all do the codes, but from the dealer meeting it seemed they recommend the metal crush gaskets on all. Much cheaper than a new oil pan. oh, and my dealer has the 29 minute oil change program so it's as convenient as any iol change shop, and at $24.99 for oil and filter change I don't think any potential savings of a couple bucks every 6 or 7 thousand miles has any material impact on my pocketbook, but that is just me.
Good luck with your vehicle - Happy motoring.
Has anyone had blue smoke coming out the exhaust? I wonder how long I have before this thing blows up???
Well i met with the Honda Rep yesterday, an elderly man by the name of David Carthcart.
Well to start off, he was somewhat nice, but he turned into a suit wearing arrogant "doubting thomas" He proudly stated that honda's had a few of these lemon cases but we have not lost one yet. What a jerk huh?
needless to say, i was convinced that he would do whatever it took to dismiss my claim. He acted as though I was bothering him while sarcastically reading through my complaints.
He was adamant about the 1000 miles per Quart is normal, but when i explained to him, that I the customer, am supposed to go by the maintenance minder system to know when my vehicle requires attention, it states so in the owners manual. The maintenance minder shows oil change time around 6000 to 7000 miles, If this is the case and the engine holds 4.7 quarts, we should be bone dry or negative 1.5 quarts or so... He added sarcastically, our engines dont even need oil, sometimes the techs drain the oil and dont add any back in and the motors still run fine. customers get down the road and see a light then come back.... I say well what affect do you think that does to the engine's internals? he responded, "but you are supposed to check the oil" , well what good is the freaking maintenance minder system to us then!?!?!!? You know what they say about assuming Mr Cathcart!
His response to my van using oil is that "Some do and some dont" "these engines are designed this way, there are pockets in the motor for oil to stay" I told him, well I was under the impression that I was paying for one that did not use oil..
He Behaved like "A real know it all" and did not respond well to criticism, after he realized that he was crossing lines with me, he's commented " im a consumer too and i want to help you..." "im on your side here" whatever!!
One of the concerns, minor compared to the oil consumption was the rattle in the windows. Well not to be biased, If you send a Senior citizen to check for noises, you are not going to find much...
After the test drive with Mr Cathcart and the Service Manager they check the oil level once more. They checked it 4 times to sure, it was barely registering on the bottom of the dipstick, as they were putting it back together, i asked them " do you see a lot of odysseys with this symptom? " they said " no" Im thinking , then why the hell wont you give me another van!!!
I believe Losing/ admitting there was a problem or replacing the van was never an option for him
Anyhow Honda wants us to believe that we are all stuck with Odysseys that are burning oil, I Refuse to!!! I know it is not normal.
two different service managers admitted that it is abnormal to add oil in-between oil changes OR they've never seen anything like that.....
not to mention their shocked looks on their faces when they see no oil on the dipstick at 50% maintenance minder (31xx) miles..
I really wish i knew or was notified at the time of purchase that this van would require oil in between oil changes and it would have DEFINITELY made me drop the idea of even buying a Honda.....
This is a very worrying issue and I think that an injustice was done here not notifying customer's prior to purchase that this would happen....
I guess the biggest pill to swallow here is the fact that our 06 odyssey was perfect.. I didnt want my money back i just wanted a proper working replacement van and I would have been happy.
please do research before you purchase a Honda Vehicle. The Honda big wigs will tell you its normal for the engine to use oil.... but i Bet you that they wouldn't want to own one of these oil hogs for the long-run themselves! :mad:
I now will seek legal representation and i'll keep you posted, I will not roll over and play dead on this.
I hope American Honda will read this
this is just too much to comprehend a company like honda would treat it's customers like this. the blame game is a fine art with honda and their dealers. obviously they have a lot of practice. honda has trained their dealers well. almost all of the complaints i've had with this van were answered with, that is normal, there is nothing wrong, except of course the brake recall a few months after my first complaint.
i have to wonder if all makes treat their customers like this, i've purchased 10 new vans, cars, suvs and i have never ever been treated bad by any of the other brands.
I will be busy the next few weeks but i sent a note to edmunds to see how i can contact others with the same problem i am having. in reality honda doesn't want to admit they have a design problem with the vcm and or the assembly of the engine. where was you van assembled, mine was down south, not japan not in canada. could that make a difference with the vans having this problem????
I am not a mechanic but i have talked with several, they all say 1000 miles to 1 quart is not normal. even for the type of engine we have. i wonder how many of us are having the same issue, and what do our vans have in common? keep it up don't stop contacting as many federal and state agencies as possible.
when i bought mine now that i think back there were numerous new vans on their lot, I wonder why, when this is supposed to be one of top selling mini vans.
i smell a rat and a cover-up, the only way to put the blame where it belongs is with numerous complaints backed up by facts. i am being told by my dealer they never heard of this oil problem before. are they telling the truth? or is honda not sharing their information with their dealers. i am very thankful for edmunds and odyclub forums, i maybe would have thought i was the only one. several posts were on this oil consumption problem before i found this forum. i will keep checking my email is set to forward new posts on this forum.
I have a sick feeling honda is afraid this vcm engine is going to be the same as GM's in the i think 1980's. that was a disaster for GM and I hope it isn't for honda, i just hope honda honors their warranty and will put an oil pressure gauge in their autos or at least tell the consumer watch your oil, our vcm engines use oil like gas, or at least write a clear owners manual. but then again how are they going to sell parts and keep the dealers repairing them so they all can make more money.
1st. start the engine.
2nd. wait for the fan to turn on.
3rd. turn off the engine. wait 20 minutes.
4th. check the engine oil..
http://www.in.honda.com/Rjanisis/pubs/SB/A82-003.PDF
Oil consumption of more than 1 quart in 1000 miles is deemed excessive.
This TSB may appear to be outdated (based on the date it was issued), but it is not and is still referenced by Honda on TSB lists for late model vehicles.
See article from Honda Service News July 1996 (page 4): Tips for Checking Oil Consumption
http://www.in.honda.com/Rjanisis/pubs/SN/A960700.PDF
See article from Honda Service News March 2001 (page 3): Engine Oil Consumption: '00-01 S2000
http://www.in.honda.com/Rjanisis/pubs/SN/A010300.PDF
Is this a normal problem with the Odyssey? If so I am going to have to watch it closely as I never was concerned with the Dodge as it never used any oil. I am taking it to the dealer to have some issues addressed that we have found wrong with the vehicle and I will be discussing this with them. At this rate it will be consuming 1.5 quarts every 5,000 miles. This is completely unacceptable in my opinion. I also own an Accord and it has never used a drop of oil so Honda can't say this is normal as I have another one of their vehicles and I do not have this problem with it.
What are my options here? Put up with it using oil or what?
we ditched the odyssey and bought a Jeep Cherokee. yes its a gas hog, yes it has a hemi, but NO it does not burn any oil!!!!!
the honda dealership after that checkup, left the van with less than 1 quart in it and told me it was fine to pickup..
that was the last straw for my wife and I....
I'm glad now that we do not own the odyssey, it was perhaps the worst car buying decision we've made yet... AND I USED TO SELL HONDAS!!
David Cathcart was the rep we dealt with, and what a piece of work. I demand he should be fired. Honda will not call me back, very poor customer service, Cathcart ignored my problem with the oil consumption... he coached the service team at Honda of Ocala to shut up and say nothing during the entire ordeal.... The Honda of Ocala team told me that there was something abnormal with the motor and that it was burning oil.....and to take it to American Honda.... then suddenly there's no more talk of it... Honda's methods are very crooked.
I will continue to preach that Honda's V6 does infact have an oil consumption problem and that honda will do nothing to resolve it. My van was down 3.6 quarts of oil and they told me it was normal after 3000 Miles!!!
Go buy a Toyota everyone... i will never again buy another Honda vehicle.
now the Proud owner of an American 4x4 gas guzzler.
We have had our van since April and haven't had any problems. Every make has its lemons, but so far ours has been a great vehicle. I'm just sorry that some folks get bad ones.
After several months the dealer acknowledges that the car uses way too much oil but has no answers and referred me to Honda NA.
Today (9/7/10) I called Honda of North America 800-999-1009. I spoke to the first line Rep who stated someone would call me back in a day. But here's the nugget of information I wanted to pass along --- She stated that Honda is aware of this issue. There is no protocol for Honda with regard to this issue as Honda is actively working on a resolution.
So, to all reading I advise the following: Get your oil consumption test; Document the results carefully on the dealer's system; Contact Honda at the number above and get on record with your complaint.
Good luck.
I called today and spoke to a Rep. She wrote down the info. I have a 2008 Odyssey, which consumes 1 quart of oil every 1000 miles. It's been in Honda service center 4 times since March 2010.
I have a question for general5. Did the case manager from Honda NA call you back? What's the solution for the issue?
For everybody who has the same oil consumption issue: Did you file a case under lemon law ? Did you get any money compensation for the issue?
Also, back in the day, one quart per 1000 miles was (at least in every car I had in the '70s) pretty normal.
I have never once seen a warning light of any kind on my van for oil. I once had it changed at the dealer and they brought me back to the bay to show me that there was only one quart in the car. They asked me who changed the oil. I changed it and they made comments that I did not put in any oil when I changed it! They recorded the 1 quart on my record.
I have continued to change the oil and it is using at least a quart every 1K miles. I change the washer, and do a detailed inspection after the service. There is a problem with this engine. I have owned many cars and never have seen this before.
I am glad to add to this thread about my personal experience. Having a service guy tell me that I "forgot to add" oil when I did an oil change 4thousand mile prior was priceless. This is a lease, I am dumping Honda and the Van in 6months time.
It is very difficult to expect Honda to replace your engine when you bring it in seized up with 1 quart in the system. I could see some tech getting distracted and failing to fill the thing back up with oil. This won't make you feel any better, but if anyone besides me works on one of my cars, I always check their work. Lessons learned...
The only thing I can come up with to possibly help you is to find out what oil your Firestone store uses (most use Kendall brand semi-syn for bulk oil). Then, if you can get your Honda dealer to capture some of the remaining oil and send it to the manufacturer of Firestone's supply (Kendall is made by ConocoPhillips) for analysis to see if they can determine if it's their oil. If it isn't, then Firestone is guilty. If it is their oil and all of F's paperwork confirms that they filled it and their tech signs an affidavit to that effect, I'd turn to Honda. You're probably going to need a lawyer to get satisfaction and by then, you'll spend much more than a rebuilt engine. Tough spot for you but, well, now you will always check the oil.
For $38,000 you want a car that at least runs, not is GUARANTEED to die every 7,000 miles. Oh, and they will do the oil consumption test and tell you that as long as it is using not more than one quart of oil every 1,000 miles, that that is acceptable. The hell it is. My wife's dream car has become a nightmare and she'd rather trade it in for a Ford Escort or some gas guzzler than keep it.
Therefore, I have renamed our Honda Odyssey. It's new name: THE "2010 HONDA POLISHED-TURD". It looks all spiffy and shiny, but it's really just a piece of (excrement).
Tell your family, tell your friends, don't buy Honda. Heck, a Toyota may not stop, but at least it will GO!
Thanks!
Dino Graziano
graz4@earthlink.net
Honda would not return my calls , district rep or American Honda. A Toyota is now in our driveway.
from Honda. From the beginning we have had horrible gas mileage. We took the car in after a month to tell them it was getting poor gas mileage, but they told us, the car needed to be worn in and they couldn’t do anything until we hit 5,000 miles. We then moved to San Diego in August 2009. We continued to get poor gas mileage, then started having more problems with the car. The first time we took it in for it’s first service, the service guy informed us that we were 4 quarts low in our “brand new car.” They couldn’t see any oil leaking anywhere, so they just changed the oil, but informed us he was very concerned with the amount of oil that was consumed. The Oddyssey does not have an oil predictor light, basically when the car is low the Engine light turns on, which has been 3 x now, and I even check the oil religiously now, because I’m afraid it will break down. We are now “tracking the oil” on a sheet, because the car doesn’t have an indicator for that. After still showing Poway Honda our sheet of how much oil we are consuming, they told us it is within “Honda standards” of 1 quart per thousand miles and they still can’t see any leaks. If there are no leaks, doesn’t that mean the engine is burning the oil??? I’m a 37 year-old stay at home mom and I can tell you when I have to put this much oil in my car just to have it run and there is Dark, black puffs of smoke coming out of my car, there is a huge problem!!
When visiting my mom in Orange County in April, she told me I had a massive amount of Black smoke coming from the exhaust pipe of my car. She did not want me to drive it home, because she said it looked that bad. It doesn’t happen every time I turn the car on, but it does happen. When I took it into Honda and they couldn’t see Black smoke that morning, they informed me there was nothing they could do.
We are writing because we are very dissatisfied with Honda. I owned a pre-owned Honda Accord in college and it was a wonderful experience. I drove that car until it had 200,000 miles, amazing. I have always had the upmost respect for your company and it’s cars, but recently I have had such a horrible experience, at this time I feel I will never buy another Honda again. It is one thing to buy your very first “new” car to have it not working like a brand new car, but when I am driving around 3 kids from San Diego to Orange County all the time and the engine light goes on more than once (it’s not even a year old) I DO not feel safe. But even worse, Honda will not fix it. Even though this is a completely separate situation, it reflects my constant worry about owning a “lemon.” In the last month I have also started having my car make a horrific screeching noise when I stop on a downhill and my husband was told when he called in to the service department that it’s just normal. Then we take the car in, because it’s getting worse and they charge us $70 to look at the brakes, even though there is “nothing wrong” with them. I think that is just the icing on the cake. It feels like my brakes are going to go out on me and my engine is not safe in my “brand new” car??
All we have ever wanted was for someone to fix our car. Your
Honda technicians have basically even told us there is clearly a problem with oil and mileage, but nothing can be done until the car gets worse. I don’t really understand why Honda just can’t fix the problem. I don’t feel that my family’s life should be at risk because they will not fix my car that I purchased and continue to make monthly payments for.
Very frustrated and disappointed in Honda........
I would assume some dealers may have repaired the truck for THEIR customers but not mine and I see many others were not helped. Honda is obviously trying to avoid a recall. In the meantime I had to trade it in to the same dealer while I could still drive it on the lot. The only other truck beside the pick up without that engine was the CRV (should have learned from Cadillac many years ago with their 8cyl. to 6 cyl. engine, it was a disaster also)
The truck I have now is too little and I lost thousands of dollars by not selling it outright to a private party. But I knew the engine was going and HOW could I sell a vehicle knowing the engine was going out. Obviously Honda and certain dealers do not have the same upbringing most of us have had.
If I operated my business the way Honda has conducted itself I would not sleep at night and be out of business. But then again I'm not a big company like Honda.
I hope someone does bring it to the media. As more and more people get stuck with this :lemon: of a truck it will be recalled I hope, that is if Honda gets bad press and pressure from the Government.
If anyone starts a class action suit let me know, I will join in. Remember the more letters the more phone calls to the right agency and something just could happen before more people suffer the loss we have.
Let's pray no one gets stuck on a busy freeway when their Odyssey gives out and they get hurt. This is a serious problem that could endanger lives, I guess is cheaper to let a few people die other than a recall (sad but true)
Honda is irresponsible in not warning us that this hunk of junk used that much oil especially for a 6 cyl. Or Honda could have designed a oil indicator that actually worked the way a low oil warning light should. Possibly the warning light would come on before there is no oil in the engine.
Either way Honda is at fault 100% for a faulty design and a less than adequate training program for the salespeople who sell a truck that would use this amount of oil in 1,000 miles.
There is no excuse for the way Honda has handled this problem and treated their customers. All of us are not in any position to be spending over $30,000 to $40,000 on any truck and have an engine go at 17,000 miles or like mine 22,000 miles.
Not done with Honda yet by a long shot.
They should have been training these puppets to tell the truth when we purchased the hunk of junk. "Hey, great little mini van. BUT please check your oil every 500 miles because it runs out at 1,000 miles" That would have been the truth.
I know however, if I had been told the truth I would have not purchased the Honda any make any model.
Look at my posts, I got ripped a new nose by these rip off artists. Keep it up maybe someday before 20 years have passed they may recall the junk and fix it right.
At least Toyota had the balls to do a massive recall and fix their probs. Honda needs to step up and do the right thing.