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Isuzu Rodeo Frame Rust

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  • Apparently, at least according to posts on the facebook page concerning this issue, people are starting to get paid for the vehicles. I would file the complaint, and see if the dealer can work out a decent and fair value for your vehicle.
    I really wish we could get a lawyer...so far, with the thousands of people involved and affected, I guess none are lawyers or else no one can find one that will take on the corporate giant. I've called several in this area...to no avail. I think Honda and Isuzu still just want this all swept under the mat and want us to go away. Well, for me it has been over 2 years. I am still here. My frame was replaced by my husband and son last summer, but I am still involved in this matter. And yes, I got a recall letter. And kept 1/4 of the old frame. And went on TV about this. We just need more people to get the word out, because it is obvious that almost on a daily basis, someone new is posting, so they were unware of the recall or didn't get a recall letter, and these vehicles are still breaking apart. Like I said from day 1...someone is going to get killed.
    There is nothing on the frames to weld to. There is nothing left of the frames. I think it is interesting that the recall states the salt use in the affected states is the cause for the rusty brackets. Wonder why the other auto makers vehicles are not falling apart from the salt too??? Our mistake was to push for the recall of the brackets...it wasn't until after we filed our complaints that we realized the problem went a lot further than the brackets, the entire frames were gone. But since so many had the same photos of the broken brackets, and that is what we all experienced...that is what we pushed for. So now Honda and Isuzu are saying they are cooperating with the recall...but the scope of the problem is a heck of a lot bigger than the broken brackets.
  • i have or had a 1998 redeo isuzu that did the same thing yesterday i sent it to the junk yard my frame was rusted out to and it ran so good to
  • I have owned my Isuzu for 3 years and I have had nothing but problems since the first few days I owned this car! Right now my car is sitting in a garage having it's 3rd fuel pump put in it..one each year! I asked the mechanic to take a look at the frame while it was in the air, while come to find out he wont pass it for inspection, he said he's certifying it as not drivable because of the huge holes in the frame! I called Isuzu and told them what was going on and they of course want it taken to the nearest dealership which is 70 miles away..yea ok, I told them I did not feel safe driving the car, so they gave me a number for a towing company so that they could bring it up for free! Great now I have no car! I'm telling you what if they do say that they can fix it I am getting a lawyer, I am not driving something that is a death trap, I have 3 kids what are they thinking!? I am getting every penny back that I have put into this car! I just put $1200 into within the last two weeks in back brakes and new tires =(
  • Just got a call this morning from the dealership telling me they are going to reattach the brackets to the frame and I asked if this was safe to drive and the guy was very hesitant is answering! So I wrote an email to customer service at Isuzu explaining how I refuse to accept owning a vehicle for 7 months and having it not be able to survive a Northeast winter. These frames were made out of scrap metal basically! I really think we need to get legal assistance with this case. Who's in?
  • I think everyone is in...but the trick is to find the lawyer or law group that will represent us.
  • I feel like if we all threatened to sue Isuzu they might give us what we want. How big of lawyer do we need to stand up to this kind of corporation?
  • jmcd2jmcd2 Posts: 4
    If you live in Pa contact Sen. Robert Casey at http://casey.senate.gov/services/help/ and let him know what is happening with these vehicles. His office contacted me today and are looking in to what is going on with Isuzu and Honda. He stated I was the second person with a complaint. It's one thing to complain on this forum but everyone needs to take it futher. If you don't live in PA contact the Senator where you live. PLEASE CONTACT YOUR LOCAL SENATOR, NHTSA, SAFERCAR.GOV AND YOUR ATTORNEY GENERAL.
  • I live in Maine and filed complaints with NHTSA, Safecar, Better Business Bureau, and Federal Trade commission. My mother also called our insurance company today (Geico) and they are interested in going after Isuzu to get at least the blue book value of my Rodeo. So call your insurance company and see if they can help! I am going to look into contacting my Maine Senator now and filing with Me. Att. Gen office as well!
  • I have had car since new. Got recall notice about corrosion and 5 days later it broke. Good thing I was only going 15 m.p.h. Drove over curb into local business parking lot. Thought I'd ran over muffler or something huge. Isuzu had it towed to nearest dealership. After numerous phone calls to Isuzu hotline and 7 weeks later, they determined it is undriveable. Isuzu is offering $1775 for a car that is in excellent condition. Trade-in value for vehicle between 70,000-85,000 miles is $3218. Retail value is $4688. I just want fair equity to buy something similar. Can't buy anything for $1775 that's decent. Plan on filing a complaint before handing over title. Lucky I wasn't killed or injured.
  • isuzuinsiderisuzuinsider Posts: 2
    edited February 2011
    I have been reading these posts and decided to pass along what info I actually have. I am one of the mechanics working at a dealership charged with performing the trailing arm bracket recall. Let me start with what I can tell you as 100% fact. First off, for those of you who do not know, there are no Isuzu dealers in the United States. Isuzu sold their last vehicles in the US in the 2007-2008 sales years, and all of the ones model year 2005 and up are actually GM production SUVs. All that remains now are Isuzu authorized repair facilities.
    We were notified that there would be a recall sometime around August/September 2010. We started receiving customers in around mid-December for recall inspections. The first inspection in our shop was what Isuzu determined would be a level four. This means that the trailing arms can be successfully resecured to the frame by drilling a series of holes in the approx. two foot section of frame in the surrounding area of the trailing arms. I also inspected the safety of the rest of the vehicle at that time. The upper spring mounts were broken off of the rear frame on both sides, the fuel lines were leaking, the rear crossbar was rotted off on one end, the left rear upper shock mount was rotted off, and there were numerous holes rotted in the rear section of the frame. We immediately called the recall line phone number and informed them that there was no way of making this vehicle safe again. Their response was that their only responsibility according to the national safety recall was to repair the trailing arm mount portion of the frame. If this was repairable, the rest of the damage would be the customers responsibility. Fortunately this customer traded the car in and we sent the Rodeo off to the car crusher. Unfortunately, this was far from the worst recall vehicle I have seen. I have since seen vehicles with missing sections of frame and with the frame starting to fold under its own weight. We have done everything within our abilities to get as many of these off these off the road as possible, including sending hundreds of pitures of damage to Isuzu and spending many hours on the phone arguing as to whether they are repairable or not. Our original recall inspection bulletin stated "In the unlikely event that the repair kit can not be successfully installed Isuzu will make a determination on how to proceed". This unlikely event has ended up being about 10% of the recalls we have taken in, meaning there is so much damage in the area to be repaired that they are unrepairable. Also, about 50% of the vehicles that are deemed level 4 are still unsafe after the repairs. Add to this the fact that we were sent 6 level 4 repair kits initially and now have approximately 35 customers waiting, with Isuzu saying they will only send us 2 per week it puts us in the unenviable position of middleman. This is where I would ask that those of you who file better business bureau complaints please file against Isuzu and not the repair facilities. We have been told that their are approximately 2000 of these recall vehicles coming to us and can't even get the parts. As I said, these are facts. Now for the rest, which is some fact and some heresay. My understanding is that Isuzu is only paying for vehicles that they accept as unrepairable. They will only pay the value of the vehicle in poor condition, as that is the book value with a rotted frame. Any responsibility that they have legally for any other rot was gone with the rust and perforation warranty. Most of the vehicles that I have personally inspected have many other issues such as check engine lights, abs lights innoperativefour wheel drive, etc., which would greatly decrease their value. I know I have seen many posts of vehicles in "otherwise great condition" but of the approximately 150 vehicles we have inspected possibly 10 were in really good condition. These vehicles are anywhere from 9 to 12 years old. I mention these factors because they are all what Isuzu uses in factoring value. They are not going to pay $6,000 for these vehicles, even if sued. What is left of Isuzu US has been woefully underfunded for buyback. With this said, I would be taking the same path with attempting to reclaim as much value as possible from your losses. Also as a couple of footnotes ; I have been an Isuzu technician for six years and they NEVER pay for replacement transportation. ie rental cars, not even when the car is under warranty. And lastly, those of us doing the repairs are not any happier with it than the customers. We have actually had to add an extra employe to keep up with the level 3 recalls. I will try to answer any questions left on this thread. I hope this helps, or at least helps make the customers better informed
  • madinmassmadinmass Posts: 11
    edited February 2011
    :cry: I was offered Kelly Blue Book ~ private sale, good condition, for my 2001 Isuzu Rodeo. After much thought I decided to take the money. I went to the dealership last week to sign over the vehicle. I will really miss my Isuzu, especially when the service manager who was helping me take the plates off said that the vehicle was in good condition, except for the frame, and that I could have gotten another 100,000 miles out of it. How depressing! Even though I got Isuzu to buy my vehicle back, there are many of you who have been told that your vehicles can be fixed but the dealership has told you that it will still be unsafe because of excessive frame corrosion. Keep the pressure on. Make sure that you file complaints with the NHSTA, your state Attorney General's office and the BBB. Remember the squeaky wheel gets the grease ;)
  • knp412knp412 Posts: 17
    How many miles did your 2001 have on it and how much did they give you ?
    Because I called and they still offiered 1500.00 . I have called everyone and I have been a squeaky wheel. they will not give me more.
  • marinakymarinaky Posts: 64
    edited February 2011
    Sent a message to GMA, went to their contact page, filled out the info, submitted a short piece on the issue. I suggest that others do the same, maybe we can get some national coverage to help with this issue. Right now, we are just going around and around. Why did I do this? Well, they just covered the Toyota recall story...let's see if they will take a look at ours. We need to do something more and bigger than what we are doing to get some help.
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  • knp412knp412 Posts: 17
    I live in maine and have geico too and when I put in my claim to geico because I was in a crash they stated it was a pre existing condition they could not do anything. also have emailed Att.gen in maine and have not gotten an answer back so please let me know what you have found out.
  • I was told that the offer had a lot to do with how long you've owned your rodeo...they said they offered me more for my 2001 with 85,000 miles because I've owned it since 2001.
  • Geico game me false hope. They told me they were going to go after Isuzu for the blue book value my 2000 rodeo is worth. They went to the dealership it was at and took pictures and told me there was nothing they could do because it didn't cause a collision but it just happened as i was pulling out of the parking lot. I was very disappointed and they led me to believe they were going to help me with this case. Saturday I am going to take a bus to pick up my rodeo 2 hours away and drive it hoping it doesn't break on me. So now I still owe 2300 dollars on a piece of junk but I am holding on to it in hopes that someday Isuzu takes responsibility for the terrible framework and pays us out what we deserve.
  • I bought the vehicle new in 2001 and had 130,000 miles on it.
    Initally, I could have the repaired done or take 1500.00. I told them I would not take the $1500.00 and to go ahead and try to fix it. The dealership was unable to do the recall repair and Isuzu offered to buy the vehicle back for $4500.00 a one time offer take it or leave it. It hurt because I had no intention of buying another vehicle and that money was a drop in the bucket toward the purchase of a new one. From all the posts and complaints I have read, it would seem that Isuzu is only buying vehicles back if the recall repair cannot be done and they are not covering any other frame corrosion . I am hopeful that the NSHTA will reopen the case and an amended recall will included the entire frame, we need to get all these unsafe vehicles off the road.
  • knp412knp412 Posts: 17
    Are you a Man or a Women ? Madinmass Im just wonder if they are listening to Men more than they are to Women.
  • knp412knp412 Posts: 17
    I would like to know how many have been offered over 4000.00 that were orginally offer 1500.00 and refused that offer . How many are men or women

    Thank you
  • Did you also hear that they are making the ones that did accept the money sign a w-9 tax form? I had several people tell me before they got their checks they had to sign this form or they get NO check. So that means whatever the offer is, you will have to file taxes on it next year. Which means we still LOSE either way we go! How is this fair? We already paid taxes on these rusted out cars! Isuzu is using this as a right off on their taxes. Good job you crooks! :mad: :lemon: :mad:
  • I am a women who does not take NO for an answer! Whenever I spoke to the dealership or Isuzu I made sure I knew what I was talking about. I kept meticulous notes of every converstion that I had with the dealership and Isuzu. When I spoke to Isuzu I informed them that I had filed a complaint with the NSTHA and the state Attorney General's office. When Isuzu called to make me an offer, I had the Kelly Blue Book information printed out and knew exactly what my vehicle was worth. Be infomed, forceful and polite. Stand your ground!
  • knp412knp412 Posts: 17
    I do know what I am talking about also , I know what the kelly blue book was on my rodoe at the time the issue happened it was 6000.00 to 6500.00
    now it is 4500.00 to 5000.00 which is a year and a half later. I have been
    filing complaints with everyone . I was the 22 person on the NHTSA list with the first round of complaints.
  • Have a question for madinmass. Not trying to be nosey, but did you actually get a check from Isuzu for the total amount or did the dealer give you private party blue book value for purchasing a car from them? Only wondering because some dealers are rolling rebates in with the buybak provided from Isuzu.
  • madinmassmadinmass Posts: 11
    A check from Isuzu. Dealership did not even try to sell me a vehicle.
    Don't think they dared!
  • punkguy1978punkguy1978 Posts: 5
    edited March 2011
    I am posting this as my last message in this form. You are alll a bunch of whining babies. I bought my rodeo 1yr ago for 3500.00 and got a check today for 4300.00. alot of you have had your vehicles for 11 years or more and are complaining about getting blue book value. You owned these vehicles for years of course you are not gonna get retail. so best of luck if you dont act like babies you will get CURRENT book value. :cry:
  • knp412knp412 Posts: 17
    I would be happy if the [non-permissible content removed] would give me book value but they only want to give me 1500.00 . would be happy with 4500.00 just to get out of this mess. what was the year of your Isuzu ?
  • If you're concerned about what the W-9 implies in your situation, I suggest you talk to a CPA. I spoke with my CPA and he assured me that we should not be taxed on this "sale". You should not have to pay any taxes, unless you made a profit on your Rodeo or wrote your Rodeo off as a business deduction in prior tax returns. Regardless of what the CPA and I discussed, I am still going to ask why the W-9 is required. If they reply that they intend to issue a 1099, I'll be sure to have all my paperwork in order for my CPA!
  • knp412knp412 Posts: 17
    How are problems with recalled vehicles or equipment remedied?

    Once a safety-defect determination is made, the law gives the manufacturer three options for correcting the defect – repair, replacement, or refund. In the case of a vehicle recall, the manufacturer may choose to repair the vehicle at no charge; replace the vehicle with an identical or similar vehicle; or refund the purchase price in full, minus a reasonable allowance for depreciation. In the case of equipment, including tires and child safety seats, the manufacturer may either repair or replace the affected equipment at no charge to the consumer.
  • knp412knp412 Posts: 17
    What they are doing is if the suvs cant be fix with the brackets then they are offering kelly blue book value for 2011 which mine was 4320.00 privet party sales. This is a take it or leave it offer then they scrap the vehicle. SO if the brackets cant be put on then they will offer you this option. SO see if your brackets can be put on if not they give you kelly blue book
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