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Isuzu Rodeo Frame Rust

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  • Dear Marinaky...not sure if you will receive this message or not, but if you do, could you please reply back to share the user names of the people that may have reaached out to you that owned the 97 passports. I am in a peculiar situation where I purchased a 97 back in APril for my kid to drive back and forth to college. Was under the vehicle messing around back in June and almost got sick to my stomach when I saw a huge hole in the frame of the vehicle, big enough to put my forearm into. I then reached my hand through the whole and into the chassis and proceeded to pull out hunks of steel. Needless to say. That is the day that I basically parked teh vehicle. Got the runaround from Honda Recalls b/c as you know, the 97 was not included in teh recall. I proceeded to put in a complaint to the NHTSA, had my local dealer take pictures and send them up the chain and then I followed up with Amer. Honda to see if the would make and exception. Got the runaround with them again and now woudl like to reach out to some other owners/possibl owners of a 97 passport with teh same issues. Thanks in advance.
  • lgorelgore Posts: 2
    Can you tell me how many miles you had on your Rodeo...mine is a '99 with 91,000 mi and they are offering me $3,000...it is in mint condition.
  • I have 97000 miles on my Rodeo and can't drive it cause of the frame condition which in turn, won't pass inspection. It's sitting in my driveway - what am I supposed to do with it ? WHO did you contact at Isuzu to help you with the buyback ? I can't find ANY sources as to how to pursue this for me. Mine, too, is in mint condition minus the frame situation....
  • lgorelgore Posts: 2
    There is a recall notice that went out on this....go to www.isuzu.com and find a dealer nearest you. Call the nearest dealer and they will tow it for you free as part of the recall. Be prepared for a long nasty process by isuzu. They are offering everyone different amounts for the cars and they will not explain there reasoning or give you #s. Good luck!
  • I went and had the recall done previously for the rear bracket - - when I picked the vehicle up they said they didn't look at the rest of the frame. I went for inspection. Wouldn't pass because the frame is shot. Will call dealer again - but not sure that is far enough up in the chain to get any results.
  • Sorry, but I don't have the names or e mails from the owners of the '97's that I was in touch with, anymore. Sorry I couldn't be of any help, but it has been a while since I touched base with any of those owners. I guess you can only put in your complaint with Honda and with NHTSA and see where it goes from there. Obviously, they have received a lot of complaints about the 97 models, so maybe they will either extend this recall or issue another one to include the 1997 model year.
  • Okay, I'm getting sick about now. Just bought a 2002 Rodeo Sport 2 door yesterday. I wish i'd seen this board before. From what i am reading the 2 doors are not part of the recall? I have seen them selling them at dealerships in the Dayton Oh area for $5000-9000. How can this be? I guess first thing in the morning I will have to crawl under this possible lemon and see what I have got myself into. Just ordered a new timing belt and tensioner and water pump to get rid of the "Isuzu Tick" that I did research. Anyone heard of any of the 2 doors getting the recall?
  • If you just bought it yesterday, take it back to the seller as you have 72 hours to return any item you purchased over a certain $$ amount. If the doors are the issue, you should be able to find lots of those at the junk yards, pull apart, etcs. as so many of these vehicles have been sent there. And for very little money, probably less than $100 a door. That is if you have found it to not have any frame rust. If it has the rust, return it.
  • Does anyone know what happens if you don't take your Rodeo for the recall? I have a 2002 rodeo 4 cylinder with a 151,000 but it looks good and runs good and good gas mileage and where I live in MI the closes Isuzu Dealer is 100 miles away and the mechanic I go to used to be a Isuzu Dealer but now isn't and they never sold any Isuzu. I wonder if I took it to them to look at first than to a dealer for inspection and if they tell it is unrepairable but mechanic says it is a have a leg to stand on. I can't afford another car I'm on disability and I bought my Rodeo brand new us I am a originally owner. Can you stop the dealer from keeping your car?
  • I own a 1999 Isuzu Rodeo that I bought in June of last year. When I took it for inspection, it didn't pass because of the frame. I took it to a welding/frame specialist who informed me after inspection that the frame was unrepairable due to excessive rust/corrosion. He had the car up to December 29, trying to locate an acceptable replacement frame, until he said I better take it to Isuzu, he couldn't remedy my problem. I had it towed to Isuzu for the service man to tell me I was past the recall warranty epiration date of Dec 13. He suggested I call Isuzu and explain my situation and get an authorization # to have the problem fixed. I called 3 times, on 3 different days, and each time I called I was directed to a different department. I called today and got through with a man named Terry. What an ignorant person. He belittled me, and made me feel as if I was in the wrong. I explained my situation to him only for him to respond that I didn't take it to an "authorized" Isuzu repair shop, and that I had since Dec of 2010 to have this problem fixed. I told him I just bought the vehicle in June of 2011. He said I could have the problem fixed, but I would have to pay out of pocket. This is a safety hazard. Everyone who is having this problem needs to contact NHTSA like I did at 18883274236. I spoke to a very nice lady who took down my complaint of Isuzu's entire frame needing recalled. I asked how many other complaints have been filed about this problem. She said I was the 12th person to make a complaint about this problem. I also asked how many complaints they got about the rear frame brackets, that Isuzu made the recall on, she said 33. So, everyone, if you have the same problem as me, call and file a complaint.
  • You do not have 72 hours to return it...that urban legend does not apply to car sales,UNLESS,the dealer specifically would advertise the fact,and when they do,you generally have to still buy a vehicle from them...Have sold for 15-17 years here in Ohio,and a lot of people are mistakin ,thinking they can return a vehicle...if you ought it from a private owner,here in Ohio,it is 100%as-is,and viewed as a casual sale...if bought from a dealer,I would think the seller sold it as is,and the buyer had to sign off on that on at least 2 forms...Unless Isuzu has changed it,2 doors were not affected by the recall,when they bought mine back recently...Good luck with yours!!!
  • Cheriem269, You need to check and see if your car can still be inspected by Isuzu. You had to have it done by a certain date. I would check into that first and for sure you should have someone inspect your vehicle as soon as possible. I had no idea my 2001 Honda Passport was totally unrepairable due to severe corrosion of the frame. They put the recall parts on my totally rusted frame. I had to have it towed home. If your car is in bad shape they will tell you at the dealership and you will have to sign a waiver if you want to drive your car home. This is for your safety as the frame rots from the inside out and I also live in MI so salt is used on the roads in the winter months. My sway bars are rusted off along with the gas tank housing and the whole frame is rusted from front to the rear. Please be safe and have your car inspected as it can fall apart and you will have no control of the steering.
  • I also worked with a Terry at Isuzu,had no problem at all...maybe it is your tone?......The recall is only for certain ones from certain statesmit is not all inclusive.....go to the Isuzu website,call the customer service number listed that is in California....give them your vin,they will say if it is one of the recall units...see if there is a real time limit.The dealers checking them,(mostly former Isuzu dealers),are not kept up to speed as well as dealing with Isuzu direct.It would also be in your best interest to file with NHTSA,regardless of Isuzu,IF you have major corrosinion on the frame or rear "trailing arms"...They pay various prices and dont discuss what others were paid,I got $1500 for mine which had just under 200k miles,which is what I paid for it...This is not a "get rich or retail thing",as so far they are doing it volunterily...only if hundres complain with NHTSA,would it become a mandatory,across the board thing...Good luck!!!
  • should have used the spellcheck!!!!!
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  • I own a 2002 Rodeo Sport and had to have my brakes fixed... at the end of the repair the mechanic tells me "your truck is a piece of junk.. youl be lucky to get $300 for it" becuase of the frame being rotted away. My truck has under 50k on mileage.... So i called the 1800 number for isuzu and talk to a nice lady named Karen at ext 272 if anyone wanted to call. She sent me to a dealership and they took photos this morning, they did a puch test and the frame failed.. He advised me to not drive my truck that the frame is so rotted on the form "unsafe to drive". He was sending the pictures to Isuzu today but my advice to all the Rodeo Sport owners call Isuzu up (if ur frame is gone like mine) and have them make an appointment for photos.. the point is that more Rodeo Sport owners should let them know that version also has rust problems and to be involved into the recall. I have not heard anything yet but we will see...
  • I too have deal with this idiot Terry at Isuzu what a jerk! I have a 2001 rodeo that cant have the recall fixed to rust but they are using that as an issue when determining the amount to buy the truck back. My last attempt with them was today take the deal or you are out of luck is what I got. I filed a complaint with the Federal Trade Commission and the National Better Business Bureau. Next is to look for a lawyer can anyone say "Class Action" I think we should ban together
  • There are MANY of us going through the same thing. We have joined a consumer group on Facebook, it might be worth your while. You CAN keep the dealer from keeping your car. However, if it deemed unsafe, as almost all are (esp. in MI) they will simply have you sign a form stating you were made aware that this vehicle is unsafe. Basically, they are protecting themselves. You just sign and drive away. I have been through this about a month ago. Mind looks great on the outside, but I am lucky I was killed! I, too, am disabled and I am without a car right now because of all this!! I'm beyond pissed at Isuzu for this crap!!
  • Yeah, Terry's a real peice of work! I am forced to deal with him almost on a daily basis. I put him in his place and he is now a LOT kinder, but I use the opportunity to ask him why he is such an [non-permissible content removed] to all these people; how does he sleep at night?; what will he do when someday he looks back and has to answer for his life!!
  • I just spoke to Terry today and he said the price is NOT including the rust! They seem to be telling different stories constantly!!!
  • Well Tues 1/31/2012 Isuzu will be buying back my Rodeo Sport (Got private party value)... alot more then the $300 mechanic said for my "piece of junk"... so from start to finish took 20 days to get check in hand if people are wondering... for me at least... As i stated Karen was very helpful... GL guys w/ the Rodeos I'll miss mine, 1st car i owned that was brand new. Too bad the frame was junk.. Hope you all get good $$$ for your's...
  • modernmodern Posts: 1
    Please what number did you call. They told me there was no recall on my 99.
  • I just spoke with Terry and he looked up my VIN number and said my 2001 Rodeo Sport didn't qualify and there's nothing he will do since "the Sport models are NOT part of the recall." Jon2002 - you have a 02 Sport, so how did you get Terry to act? Do you have Karen's direct number? I can't get past Terry.
  • styleu2styleu2 Posts: 1
    Hi I am just trying to get any numbers and names of anyone who can help me out. I was recently driving and almost killed myself and my small children. I ended up off road because of having no control over the steering of the car. did make it into drive way somehow without dying! Anyways brought the 2001 Rodeo to a maintance man only to be told that there was absolutely nothing he can do cause the entire underside is rusted away from frame. The car now is in drive way and have no idea where to begin to see if isuzu will take responsiblity for this piece of @%&. I can not afford to just toss this car. this car was garage kept for the most part. I have owned the car since 2001. It has 115000 miles on it. I just cant believe thats all you get out of this suv 10 years?????
  • nhrodeonhrodeo Posts: 6
    Did you get the recall notice in the mail? Same thing happened to me...lost steering while driving. They will buy it from you...not a tremendous amount of money, though. I had also owned my 2001 since new with 85,000 miles on it $ I got $2700...though they seem to be giving more $ now. :-(
  • jon2002jon2002 Posts: 3
    Hey guy, im not sure why they took my rodeo sport back maybe it had something to do with how little miles iy it had. All I know is everything in my other posts. I called the 1800 number and complained about the rust and karen called me back like 1hr later. She said that the recall wasnt for the rodeo sports but if I was willing to take it to the dealership so they could test it and take photos.. I said yes, took it to them... It failed she calked back telling me that it failed and as a sign of good fail in them thwy wanted to buyback my truck to study the frame. Maybe a recall will open up for the sports but thats all I kno. So sorry about all the trouble you guys are having. Find the number to call try to get karen only person I dealt with neva got terry other then to transfere to karen..
  • meg098meg098 Posts: 1
    I just had my 2001 Rodeo towed about 60 miles from home. I was driving to work and all of a sudden my vehicle when out of control. The left rear suspension bracket had rusted off (right side didn't look good either). The mechanic has looked at it,and has said it is repairable. My question now is....How safe is my Rodeo really gonna be? I do have small grandchildren that I drive around with in my suv.. Should I be nervous or not?
  • bfar21bfar21 Posts: 1
    I own a 2001 Rodeo with 100k miles and holes in the frame, in front of and behind the rear wheels. I just spoke with a Lee at the 1-800 # and he was quite obstinate more or less giving me the corporate response telling me the recall only covers a small portion of the frame. He didn't make any mention of Isuzu buying back vehicles, rather told me he couldn't discuss the details of any other transaction. I didn't even get into it with him and just asked to be transferred to Karen (thanks Jon). Hopefully she'll get back to me.
  • arysarys Posts: 2
    hi i also have the same problem with my 2001 isuzu, the frame is done, they tall me it can't be fix. so they offer $ 2,347 to buy it back from me. here is the thing the truck got over heated because the radiator is also defective in this trucks, i brought it to my mechanic and he tall me about the frame problem. he tall me it wasn't worth fixing the head gasket before fixing the frame. but he had taking out the cylinder head of all ready. now the isuzu agent tells me that because the cylinder head is of, they can give me only $500. he went from 2,347 to 500. he is defenaly trying to f. with me. what can i do about it?
  • arysarys Posts: 2
    call the isuzu dealer they are supost to fix it, free.
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