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i am wondering if anyone's experienced this tire noise? before. i'm contemplating on returning the car (though i don't know the details of audi's return/exchange policy). i am so unimpressed with audi's customer service. coroporate might need to hear about this.
Why put a cupholder above a non sealed critical elactronics box... I would complain to AUDI USA President and AUDI Global but do not expect much ,,, just google them ...
I just got rid of my Q7 because of this problem and bought a Q5 where the cupholder are properly placed. For my Q7 the dealer ate the charge the 1st time but I had to pay the 2nd time it happened... to blame the customer for a spill from a poorly designed cupholder is ludicrous.... of course things will spill... that is why in Q5 the electronics were moved away from cupholders and it o the dash...
good luck BUT complain and do not take "it is user error" as an answer
I bought a certified pre-owned 2007 3.6 Q7 back in February. I have noticed the check oil pressure red symbol go on and beep for 3 seconds and then disappear immediatley while the vehicle has just been started on 2 separate occassions and they occurred a bit far apart from each occassion. The engine does make a mechanical noise for about two seconds, not sure on the length, and it sounds like it's the oil making it's way through the engine.My father in law has a 2008 Mercedes and sounds pretty similar upon start-up. Back to the Q7,I checked the engine oil and it was up to par. I am trembling at the fact that I may have the same issue as others posted. My vin fits with the early 2007 build dates,in the 37,000 range. The mileage is under 37.5K and under the 4 year/50K warranty. I do have Audi Care as well, not sure how that would help. Any information would be most helpful regarding your process to remediate with Audi. I know in California things usually are better in terms of customer service. I hope this is not the issue at hand with my Q7, but it may seem that way, it fits the description. Crossing my fingers. I have two toddlers who's mom depends on this vehicle.
I currently have 5 year olds VW Touareg and my wife left sunroof open for 2days in the rain...I was on a biz trip and when I got back, the cup holder was 2/3 full not to mention wet floor...BUT...all the electrical system was working without a problem...
I was surprised how my lovely Treg drank all that water and fine...
I was planning buy Q7 but .....I don't know....GL450....maybe...
When they came out with Q5 they mved electronics to dashboard to eliminate ths design flaw... explain that ...
anywy good luck ...
other option is look at Acura or BMW
Yes, it is possible that you just happened to get a string of bad bulbs but the probability of all those bulbs going out in such a short time stretches credibility to the limit.
I'd be interested in hearing from anyone else who's had frequent light bulb failures in the Q7s.
tidester, host
SUVs and Smart Shopper
Audi Canada gives excellent service. I had a V8 Touareg before ( so did my husband! ), and they were the first model year '04 and had so many issues that we chose to get rid of them (even though we loved them). I got this and my husband got a V10 TDI Touareg that he loves. Tomorrow we take the Q7 with 2 dogs and 2 kids towing a 20' Boston Whaler across Canada, it'll be the second time we've done it.
Our only complaint about this car is that it is a gas pig. I guess also I should mention that I wonder if the paint is not as good as the VW, the scratches on mine ( Lava Grey ) were so bad the car looked 8 years old, we just spent $400 and had X-Cote refinish it. It looks brand new so we are very happy.
I read a lot of really dumb complaints on this site and think perhaps these people should get Toyotas instead. These forums exist for every single car out there, it is not a Q7 conspiracy thing....
During the last 5 months of ownership, the problems just seemed to get worse. From Jan 1, 2010 until turn in on June 3rd, the car was in the shop at the dealer for more than 6 weeks. The biggest (and constantly recurring) issue was the ESP system and adaptive headlight system fault. First this issue was due to the tires (which I had to pay to replace) then it was a software issue, then it was due to pinched wires in the steering column. Each time it would cause the car to slow down and not respond to the gas pedal (to be safe).
On top of that, in mid-Feb, the passenger front door handle came off when trying to be opened from the outside, and the door would not open from the inside. The brakes had to be replaced for the 2nd time in less than 2 years, and the new brakes just squealed like a pig in heat. To top it all off, during the last 2 weeks of use, the front windshield developed some sort of leak that soaked the carpet in the front passenger foot well.
I have read many of the issues posted here, and there is just an overall lack of build quality with these cars. While my dealer service has been great, the repeated visits are not. If a car is breaking down and having serious issues when this new, what is it going to be like at 5-10 years old?
I would tell you to get rid of your Q7 as soon as possible if you are having regular troubles, and definitely be rid of it before the warranty is up.
All in all, good riddance to this car. I am back to owning a Lexus!
Save your money, time, frustration level, and sanity, and spend less than $30K to get a certified Acura MDX, Lexus, or Mazda CX9. All are more reliable, and much better built.
IF you have to get the Audi, make sure it is an Audi warranty, and that it covers nearly everything. You will definitely need it.
This doesn't make any sense to me, but I guess that doesn't mean it's not true. Can anybody confirm whether this is in fact standard with the 2009 Q7s?
I'm still a little baffled that they would think of putting a/c in the glove box but not in the third row. I plan on following-up with the dealer, but still curious if anyone else can confirm that this is standard for Q7s without the 4-zone control.
Backup cam works fine but warning chimes have gone MUTE! Is there some way to turn on? Or do I have a defective part? :mad:
Thanks in advance.
I bought Audi Q7 last year Sept 2009; I used the Car from Sept to April 2010.
I packed the car and went for six months business trip , my wife only warm the car every 3 days without test driving it.
Now she is experience problem with the car.
Q7 Starting problem
The Speedometer light is off
The boot only closes manually.
Mechanic has checked every fuse is working,
When I put the ignition, its on but cant start the car and the Speedometer light signal is off.
Pls I need some help or direction
Mr Michael
I bought Audi Q7 last year Sept 2009; I used the Car from Sept to April 2010.
I packed the car and went for six months business trip , my wife only warm the car every 3 days without test driving it.
Now she is experience problem with the car.
Q7 Starting problem
The Speedometer light is off
The boot only closes manually.
Mechanic has checked every fuse is working,
When I put the ignition, its on but cant start the car and the Speedometer light signal is off.
Pls I need some help or direction
Mr Michael
That was the problem with my car: the tubes leaked, water ended up in the front passenger foot well but also in the back of the car (invisibly) and ruined the MMI, GPS, radio. Cost $3,500 and Audi doesn't take any responsibility for this design flaw (electronics are unprotected). After that the components, although non-functional, still use electricity and drain the battery daily. Had to charge my Q7 every morning.
Details at www.LeakingAudi.com
My Q7 had lots of ongoing troubles.... recurring issues with the ESP system (took at least 13 visits to get that fixed, including telling me to get new tires because it was an issue with the OEM tires), brakes and tires every 15K miles, various electrical problems, repeated adaptive headlight issues (the lights were getting stuck in the down mode when the car started, as well as squeaky rear seats, and (the final straw) the front passenger door handle coming off in my hand as I am getting my elderly mother in my car for my father's funeral viewing.
I turned this car in on June 2, 2010, and in 2010 alone, I was without the car for more than 6 weeks. Basically, more than one week per month. While Audi gave me a loaner for the whole time, the continued hassle began to really be an issue. Further, if this was the volume and seriousness of issues with a 3 year old car, what problems and costs would I face when the car was out of warranty? I did not want to find out. I have had 13 cars in my driving years, several of which had well over 100,000 miles, and NONE of these cars were in the shop as much as that Q7. I wanted reliable again. I ended up replacing the Q7 with an RX400h.
I read your LeakingAudi.com site, and it now occurs to me that I likely had the same problem as you. In the last year of ownership, there always seemed to be some sort of lingering musty smell in the car when it sat closed up for more than a day. I am sure there was mold brewing somewhere in that car, but I never did find it. Your explanation of leaks in the roof makes a lot of sense now. Please keep posting on this issue. My dealings with Audi of North America were not at all positive. They kept blaming the ESP issues on my driving and tires (it was later determined to be a short in the steering column.
Summing the Audi experience up, as one (former) owner told me in the Audi Service waiting room, "Remember, AUDI is a four letter word!"
As you will see in my upcoming updates on the website and through my LeakingAudi Twitter account my experience with Audi USA has not been positive. Same approach: did I leave the sunroof open while it was raining? we never heard about this problem for the Q7, etc.
I am not surprised by the problems you are having with Audi USA. I have heard, read and experienced their complete attitude of "we did nothing wrong with the design of this car". I don't know if it is a German manufacturer cultural issue, but a close friend of mine had similar problems in dealing with Mercedes of North America over a lemon E500. He had to sue to get Mercedes of North America to buy the car back under the MD and VA state lemon laws.
They refused to cover it under warranty - it has 12k on it and is 2 years old at this point. So i rode the rest of my lease out without anything working on the MMI (it slowly got worse).
They know this car has a problem and they push it on the customer - I wonder how mch Audi make on replacing these MMI's each year and charging the customer.
Just leased a Mercedes - will never go back to Audi
Not only are we experiencing problems but the dealers are saying they won’t replace the part under warranty. Often, they’re claiming a spill (user error) caused the problem, resulting in a $1000 repair. Although quick to claim a spill caused the problem (default response), they are unable to show us that some sort of spill was the definitive cause of the problem. At times they state that claim and are then unable to substantiate it with any evidence. Many of us don’t even recall spilling liquid on the console.
I don’t think this is right on several levels. First of all, if this is such a problem, they should have engineered these cars better. If they’re going to locate a computer right next to several cup holders in the center console, then protect it from spills! Put a rubber gasket between the buttons and the computer and cover the top of the damn computer so it’s not open to liquid spills from above. Also, don’t just claim you suspect a spill broke your poorly engineered computer without testing your theory. Hook it up for diagnostics or something. Show the owner evidence of a spill on the circuit board something.
I don’t know how it works but am interested in joining other owners with the same complaint in a class action suit. I think Audi should pay better attention to their customers and admit to their problems.
Note that a class action suit on this MMI issue and leaking draining tubes ended last year for several types of cars of the Audi and VW group. Audi lost (for details on this class action please see the links at www.LeakingAudi.com). The Q7 was not included as car type; this is probably not unexpected since fewer were sold and that car was recent on the US market.
It is just a question of time and awareness by Audi Q7 owners that this is an engineering flaw present in many Audi cars including the Q7 before a new class action is started.
hi there,
any help would be appreciated. i'm in the market for a used Audi Q7. i've read many forums about the water leak issue, and it appears to be only affecting the 2007 models? is that true?
has anybody experienced this issue in 2008 models or later?
if not, would you still recommend this car if the water leak issue didn't exist?
thanks!
rich
I cannot speak to whether or not this leak issue is a 2007 model year only issue. I think I had the issue, but it occurred 3 days before I turned my leased car in to the dealer.
If this leaking issue did not exist, I would stay WAY clear of the Q7. I cannot imagine the costs of repairing one of these cars outside of warranty. I would only go near one of these with getting a bumper to bumper, cover EVERYTHING, extended warranty on a used Q7. And make sure that warranty includes a loaner for all times you are without your Q7.
The leak issue I experienced was the last of many I had in my 3 years of leasing that car. While it was a beautiful car, comfortable, and drove great, it had loads of issues. I had the car in at least 15 times over 3 years for issues with the ESP and adaptive headlights. After repeated visits for the ESP issue, Audi of NA tried to blame me for the problem, stating it was due to faulty tires. IT was EVENTUALLY diagnosed to be a pinched and shorting wire in the steering column. The radio would periodically just cut out. The rear sunroof would not close at times. A year ago this week, as I was taking my elderly mother to the funeral home for my father's funeral, I tried to open the passenger front door for her, and the handle for it came off in my hand. We could not get into that front seat, unless we did it from the inside. The car had constant squeaks from the rear seats that I was told were "normal". My old Lexus LX was 12 years old and never squeaked like the Audi did.
At 15K and 30K miles I had to replace the brakes. At 16K & 35K miles I had to replace the tires. This was said to be "normal" for a Q7.
All in all, if you are looking for a sporty used SUV, I would recommend an Acura MDX or a Mazda CX9. While the Acura does not look as nice, it is a lot better built, and drives as nicely as the Audi. The Mazda has great style, is reliable, and handles better than the Audi.
I would avoid this model, I for one will never get another!
Had the same trouble with my 07 Q7 and it took me 3 months to come to an arrangement with Audi. My dealer, Audi Knopf, first told me they had to replace 3 devices for a total cost of approx $3,500 (amplifier, GPS, tuner). It turned out, at the end, that only replacing the amplifier brought everything back to working order, GPS and tuner included. So watch out for Audi dealers wanting to create unnecessary expenses.
Can you ask your dealer if this warranty for the MMI is new? Many of the readers will be interested to know. Thank you.
I drink coffee in my car everyday.....other drivers would hate for me to skip it!
Thx for any and all advice! :confuse:
Well, starting late November the problem re occurred for the third time, so decided to take the car to the dealership this time but due to my work schedule, went back to the dealership in mid December while jump starting the car ALMOST EVERY OTHER DAY IN BETWEEN and informed that I replaced the battery per their recommendation however still having issues with the car not starting if not driven for few days. The dealership charged me the $125 diagnostic fees, come back saying the computer was not re programmed correctly after the battery was replaced by the other shop and as a result there is a draw causing the battery to die and it will cost $250 to re program it.
I agreed to take the hit saying that I shouldn't have replaced the battery outside the dealership, anyhow after the dealership re programed the computer, they came back saying that they still see the draw, nevertheless the computer still had to be re programmed. The dealership said it will take them few more days to identify where the draw coming from and it will cost an additional $250 to diagnose, they said it will be refundable if it turns the draw is due to something covered under the extended warranty. So that's $500 to re program the computer and diagnose the draw!!
Guess what?? late December, they were finally able to diagnose the problem due to a faulty amplifier and the amplifier is not covered under the extended warranty, there quote was $1600 in additional to the $500 of re programing and diagnosing the issue. They suspected the faulty amplifier was due to the water drains not been cleared and that's an additional $700 to clear.
I was pissed off, called Audi USA, had lengthy conversation with the customer rep. She opened a ticket and decided to follow up with the dealership. After few days, the dealership and Audi USA came back with a 50% discount to repair the draw. I contemplated their offer for few days, but decided to accept it as I needed the car back and can't go about jump starting the vehicle every day. I wish I had seen this post earlier.
The worse news was that there was no availability in the workshop until after we were due to leave but they would see what they could do. In the meantime one friend offered to lend me his S6 and another his Range Rover supercharged, both of which would have doubled our fuel bills.
A couple of days later the dealer said they had found a workshop slot at another dealer which they would open on a Sunday to get the work done. The work involved taking out the engine, doing some stuff to the axle and so on and was going to run to 8 or 9000 francs (or dollars). I gulped and told them to get on with it.
The car came back good as new and the bill followed a month later. Audi had decided that this was a fault that should not have occurred in a car of this age and picked up the tab for all parts and 66% of the labour, leaving us with just 1500 to pay. We were more than happy with that. The downside of driving expensive cars is that when/if they go wrong they cost plenty to fix. A friend had a similarly expensive experience with his Touareg and VW did not offer a cent by way of assistance. That is the advantage of driving a premium car I guess...
I think I would have taken my friend up on the S6..
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Has anyone experienced the same or similar problem, or heard of the same? If so, what was the fix?
If the coolant level is fine and there is no indication of coolant leakage, then I'd suspect the coolant temperature sensor.
Does the fan run with the engine cold, in the morning. Normallly there are two sensors, one for ON and one for OFF. So if the ON one seems okay (doesn't run when cold) then I'd suspect the OFF one.
Might not be a big deal.