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2011 Lincoln MKX

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  • On Sat I visited one Sarasota FL dealer who had one blue 2011 MKX, really nice (I think i like the old grille better, but I can get used to it because of all the new synch/voice technology) it is pretty much a base model. My prob is that the base price has gone up so much since 2007 and I am trying to get into the same lease deal I have now on my red 2007 MKX which is up next month. I have perfect credit with ford and hope i get some customer loyalty points, but I have No cash down and need to keep my $400 month payments. I will have to rely on rebates and special programs for the cash due at signing which dealer said i should wait for Nov 11 2010. does anyone know what the deal will be? thanks I love the car. My lease buyout on 2007 is under $18,000 and I only have 26,500 miles on it. Was thinking of buying it but really want a new one.....
  • akirbyakirby Posts: 7,723
    Nobody - not even the dealers - know what the new incentives will be until they're announced by Ford. I've never seen anyone with leaked incentive information. They must guard that stuff more closely than the nuclear launch codes.
  • clcrclcr Posts: 14
    I just picked up my wonderful MKX Saturday - We got $1,500 off that we didn't
    know we would be getting - it was a rebate. Lots to learn about the My Touch.
  • ekc03ekc03 Posts: 1
    Anyone have information on the production hold on MKX 20" wheels? I think the hold when into effect in early November 2010.
  • steverstever Viva Las CrucesPosts: 41,286
    edited February 2011
    IL Track Tested: 2011 Lincoln MKX (Straightline)

    "The 2011 Lincoln MKX has reimagined the crossover as a freight train -- and we mean that in the best way possible -- with the new winged grille."

    image

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • gforsythgforsyth Posts: 3
    Be careful if you purchase an MKX with the heated and vented seats. Be sure and give it a good test ride for comfort. On mine, they did not put enough padding on the seating surface and I am sitting directly on the seat motor controls. Dealer will not touch it and Lincoln Customer Care says it part of the design and will not touch it. Don't get stuck with a $50,000 pain in the butt like I did.....believe me, Lincoln will not correct it.
  • texasestexases Posts: 5,647
    Have you tested other similarly-equipped MKXs? Is yours different from them? If so, you have a legitimate complaint. Our is not cushy, that's very true, but not different.
  • gforsythgforsyth Posts: 3
    Yes, I've sat in several, but unfortunately after I had purchased mine in Jan. and immediately headed for Florida the following day. The similar ones I sat in had the same problems and both a Ford & Lincoln Rep agreed with me that they had a problem. The one I test rode did not have all the 10-way gadgets in the seat so was very comfortable, but I needed one with all the bells and whistles, so the dealer got one from Syracuse and I hopped in it and left the next day. Sure wish I hadn't left in such a hurry. Guess I'm going to have to go viral on them.
  • m6userm6user Posts: 3,017
    Really have no experience with the seats and I know that one should try out the type of seat one will get and not depend on the feel of the seat from a different version. But if true, is it really too much to expect that the uplevel version with multiple adjustments would be as comfortable as the cheaper version? Jeez, how many different seats to you have to test drive?
  • texasestexases Posts: 5,647
    I think the problem is with the heated/cooled seats and the stuff needed to allow the air to flow. The non-cooled seats would be softer, I believe. But if all seats like yours are the same, then you'll have a problem getting anything done, since they all come that way.
  • steverstever Viva Las CrucesPosts: 41,286
    edited May 2011
    I suspect the cooling function will prevent an auto upholsterer from adding any meaningful foam to the seats too (although it would be worth asking).

    I think I saw that your dealer did offer to try to augment the padding over in your Edmunds Answers post and then changed his mind, Gforsyth?

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • m6userm6user Posts: 3,017
    I think they have to be really careful not to interfere with the airbag sensors in the seats. Liability issues I would assume.
  • steverstever Viva Las CrucesPosts: 41,286
    Ya, that too.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • gforsythgforsyth Posts: 3
    Since Lincoln will not admit that there is a fix for their seat problem, I'm sure that they will not issue any Technical Service Bulletins. My question is how do I get a TSB issued. Is there another automotive ombudsman per se that I can turn to before I torch this POS?
  • m6userm6user Posts: 3,017
    Think about it. A TSB is for a recognised problem that they think serious enough to have developed a fix for. Obviously they don't believe there is a problem so why should they investigate a fix or issue a TSB? To my knowledge there is no authority that steps in for comfort issues. I have not seen here or in other Lincoln forums any groundswell of comments that the seats were that big of issue.
  • steverstever Viva Las CrucesPosts: 41,286
    edited June 2011
    Some TSBs aren't even for serious problems:

    "Service bulletin content varies in severity - you'll find TSBs that cover hard-to-start engines and clunking transmissions alongside those that offer remedies for inoperable cigarette lighters and slight paint imperfections. And some TSBs merely outline updated service procedures and troubleshooting strategies, or offer hints for installing something as simple as a front license plate holder."

    How Can a Technical Service Bulletin Help Me?

    You could always try Unwinding the Deal I suppose, Gforsyth.

    Moderator
    Minivan fan. Feel free to message or email me - stever@edmunds.com.

  • texasestexases Posts: 5,647
    I don't think there's much leverage here, but maybe an option would be to trade the MKX for another Lincoln. My MKZ has cooled seats, but they're much less stiff than those on the MKX. See if the dealer will work with you.
  • apdxykapdxyk Posts: 6
    Hello,
    Is there any demonstrable correlation with ride quality, please? My primary application is highway, and a lot of it. And I am spoiled by RWD and comfortable cars. Seems like I don't want 20" wheels and rather stick to 18". Or am I wrong?
    Thank you in advance.
  • akirbyakirby Posts: 7,723
    18s should be a little better but there's not a huge difference.
  • texasestexases Posts: 5,647
    Yes, definitely get the 18s if ride is your top priority, they'll be a bit better. We have the 20s, they're fine, but we're used to a firm ride.
  • apdxykapdxyk Posts: 6
    Thank you very much indeed for the prompt replies on the wheel diameters. Any perceptible difference in the wheel drive options domain? Sorry for the nutty nitpicking, I have to do it for my Mom who is used to Town Car comfort. She drives a lot on business and asked me to research other options since the Panther platform is gone. And I am in the same boat as well.
    TIA
  • akirbyakirby Posts: 7,723
    It works great if you need it. If you don't have it now then you probably don't need it. There is a chance of a PTU leak with AWD so I wouldn't get it unless you really need it.
  • texasestexases Posts: 5,647
    Get AWD only if there's a real need, besides the mechanical issues it'll ride (very) slightly rougher because of the added unsprung weight. But that a very minor consideration.

    You need to have her take one for a long test ride over rought roads. Also see if you can find one without the a/c seats, they are very firm, she might not like them.

    Have you looked at a Lexus RX350?
  • apdxykapdxyk Posts: 6
    I go through mountain passes in winter a few times per season, and so far FWD on other cars does it. Do did RWD with extra weight in the trunk.
    Any way to figure-provoke-prevent the PTU leak issue before warranty expiration?
    I am spoiled by Panther longevity and I am afraid that these vehicles need to be traded in every 3-4 years for uninterrupted business continuity.
    Thank you very much for all your help.
  • akirbyakirby Posts: 7,723
    The PTU leak typically shows up within the first year or two. It seems to have been mostly fixed with new seals so new failures are rare and should be ok once they're replaced. It would come in handy in the mountains in winter time.
  • m6userm6user Posts: 3,017
    edited June 2011
    I've lived in Chicago area for 35 years and mostly driven front wheel drive vehicles. If you only drive in snow a few days a year it is a no brainer....get the 2wd. We have never been stuck or unable to get around even in the heaviest snowstorms. I have one vehicle with 4wd now and only turn it on 2-3 times a winter and then it just gives a little better traction at take off.

    Funny thing, last year my wife and met at a school function and during it a snowstorm hit. We exited the building to find about 5 inches of snow on our vehicles. Roads were horrendous. But on the way home as we were driving side by side and stopped at several lights side by side, her fwd midsize car was keeping up with my 4wd suv very nicely. In fact, I was shocked that it did so well. We both have Michelin tires with less than 20k miles on them.

    Bottom line, unless you live in the country and put up with unplowed roads frequently I would go with the fwd.
  • bdymentbdyment Posts: 551
    We have a 2010 AWD Ford Edge Limited. Same AWD system as the MKX. Absolutely love the AWD. Slightly less MPG than FWD, but overall a better driving experience. No torque steer. Excellent on wet roads as well as snow and ice. Simply a safer and more enjoyable drive.
  • tcars1tcars1 Posts: 1
    TOTALLY agree, my 2011 MKX I am always fighting for a comfie spot. The seats look comfie but frankly there just is not enough padding in there. I could not agree more. I too have the heated/cooled seats.

    So far I can't say I love the MKX. Well at least with the update my mylincolntouch has not blanked out... that is a plus.
  • denis99denis99 Posts: 3
    Same here, I am sitting on a block of cement. I purchased this car used from a Lincoln dealer in Feb. 2012 at 16,000 Kilometers (10,000 miles) it now has, June 2012, a little over 23,000 kilometers (14,000 miles). I love my 2011 MKX for everything else it gives us but, I actually can't ride it because of both extremely uncomfortable front seats and yes my wife has the same problem on the passenger side. We can't ride more than 1/2 hour and literally the pain in the B.. is unbearable. The front seats don't have enough padding and you are actually sitting on the seat's electric control box. I have never had a car in my life with this type of problem and I am 62.

    With any other cars I ever had seats could have been a bit uncomfortable maybe after driving for 4 hours but it was not because of the seats themselves. My MKX seats have a design flaw and I just can't drive more than 1/2 hour before having to stop and get out of the car and walk to ease the pain and after 3 hours of this exercise the walks don't do any good anymore. I didn't buy this car to let it sit in the drive way, my wife and I enjoy car rides. We just retired and we planned to travel Canada and the USA but we can't do it with seats like that. It gets dangerous driving that uncomfortably, I get tired quickly and it also gets me extremely irritable and it seriously affects my driving.

    Yesterday June 29, 2012, I went to my Lincoln dealer and submitted the problem and I expect a favorable solution from Ford/Lincoln in the next two weeks. I don't want to trade my car because first, I don't have the funds to do so and second, I just love everything else about my MKX and I want to keep it but, if push comes to shove and Ford doesn’t do anything, I will have to get the seats upholstered to my satisfaction and I will sew Ford Canada to small claims court for the cost of the modifications to both seats.

    I will come back to this post later and let you know Ford's reaction and decision. Meanwhile, if anyone else have the same problem, please post your story on the net and this way Ford might just react and get to do something about this problem.
  • akirbyakirby Posts: 7,723
    Why do you think this is something Ford has to remedy? Everyone is different and what is comfortable to some aren't comfortable to others. That's something you should have checked before you bought it and if they don't work for you then you should have an upholsterer fix it but there's no way Ford should be responsible for that.
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