Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
We're sorry that you encountered this issue as well. How is everything running after the repairs?
Sarah, GM Customer Service
We're sorry that this concern has resurfaced on your Impala. If we can look into this further, please contact us via email at [email protected] (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
Sarah, GM Customer Service
I had been unable to get in for repairs when I wasn’t working and this is the only vehicle I have. I stopped at Auto Zone and had then check the check engine light and they came up with the same problem. Auto Zone did show me what the part was and it was in stock so I purchased it and installed it since it was a simple job to do.
The problem still occur so I went back to Auto Zone and had it checked again and it was the same problem but was told I would have to get the codes cleared before it would function properly.
I have had the codes cleared and still have the problem. I tried to get back into the Dealership today and still unable to get in. Need Help! What’s next since the parts been replaced and codes cleared?
I’m seeing a lot of Impala owner’s with this problem but no solutions.
We're sorry to hear that you have also experienced the reduced engine power condition with your Impalas. If we can check into this further, please email us at [email protected] (include your name and contact information, the lasdt 8 digits of your VIN and mileage, and a summary of the situation)
Sarah, GM Customer Service
I then had an AutoZone tech confirm the code and he said the check engine light would reset in a day or two. He asked if I had any work done lately. Yes, I had the oil changed on Friday by the dealer. He asked if it was dealer "X" and when I confirmed, he said to start changing the oil myself!
Maybe it was a coincidence, but I am going to heed his suggestion!
As you're using kilometers as your unit of measure, I'm guessing that you're writing from Canada (please correct me if I'm incorrect). Have you been in touch with GM of Canada about this already? They can be reached at 800-263-3777 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).
Sarah, GM Customer Service
Sarah, GM Customer Service
I purchased this car with only a little over 40k miles on it. I checked the owners manual and there is nothing in there about a "service stabilitytrac". I immediatly send 2 emails to the gentleman that I work with at the local dealership that I got my car from. It was after hours when I sent the emails, so I have yet to get a response.
This morning though, my check engine light was the only thing that came one this morning. I went ahead and drove into work which is about 25miles away from my home and the check engine light stayed on, but yet the other 2 didn't ever come on and there was no problem with accelerating.
This is my first ever newer car and I LOVE LOVE LOVE Impala's, but I have been reading all the other posts and it concerns me because I'm not rich nor do I have the money or time to fix a problem that wasn't created by me. It's very disappointing to know that with all these postings that GM hasn't stepped in and fixed this problem nor come up with a proactive soluation for their customers.
I hope I get some resolve today. I don't want to be the one left to figure this out especially since I haven't even had the car 60days.
Hopefully you hear back from your friend at the dealership soon! We're sorry you're experiencing these concerns. Let us know if we can be of any assistance in this. We can be reached via email at [email protected] (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
ttps://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml. This site is where you need to file your complaints. If everyone on this site does this, the Government will have to inquire as to why GM isn't working on a solution... FILE every week till you get a response... I'm doing it hopefully some one will notice GMs lack of interest..
There was a small amount of gunk around this valve where I guess it had gotten around the air filter somehow. So I bought a can of carburetor cleaner and an old grease rag and cleaned the “butterfly valve “. My car runs like new the “REDUCED ENGINE POWER” light went out and overnight the “check engine” reset and has gone out. So it looks as if there is at least 3 possible causes and remedies for this problem; “Accelerator Pedal Position Sensor” cost me $77.00 for self repair, “broken wire” free for self repair and clean “butterfly valve “cost for carburetor cleaning fluid $6:00. I hope this helps someone.
There may be more but this is 3 possibilities to look at.
In meantime, if this happens to you, TURN THE TRACTION CONTROL OFF! At least then you should not have to worry about car shutting off when doing 60mph on the highway. Pull over, turn traction control off, then restart car. Message should go away after that and car should run better. Torn right now between fixing car and finally just giving up and buying new car. This will be my last GM. Had enough of their sub par products. Looking at Toyata or Nissan. Finally giving up and buying foreign. This is final straw of many other problems i've had over past few years with this car. Did manage to get to 110K miles. Looked up trade in value on Edmunds. Only $505. lol. i guess they realize what a piece of crap this car too. Thanks for the help with this board. Hope others find this helpful as well.
Just wanted to follow up and make sure that you were contacted by GM Customer Service regarding your issue. If not, I can definitely look further into this for you. Please let me know if you have any further questions or concerns.
Amber N.
GM Customer Care
No one at the dealer drove the car. They put it on the computer and said everything was normal. Is NORMAL having pedestrians look around because of the strange noise when you brake while in any incline? Even at coast speed? Hmmm . . . I don't think so.
Next, my wife started to notice what she felt was the transmission slipping. She mentioned it to me. BUT at less than 50K miles could it really be the transmission? Also, it she said that she occasionally had a real problem getting it to shift out of park.
Finally, -- when she was on the way to work and as she pulling out onto the 4 lane highway she got the traction control warning, the reduced power warning, and she called me scared to death. My wife did make it to work, and when she started the car to come home the reduced power light did not come on but the traction control warning has never disappeared.
Took it to the dealer. (I first pulled the code and got the P2138) The dealer told us it was not covered under the warranty. Wanted a RIDICULOUS price to fix. Listened to my wife complain bitterly about a car with only 60K miles having major mechanical issues.
2 months later, it happened again while on a business trip with 3 coworkers. I was driving when the reduced power light came on and the car would barely climb a hill. That's when C0242 AND P2138 codes presented. What Fun! How embarrassing! What a great advertising for GM products! I Limped into a Sheetz, cut it off for a while, and I made the mistake of clearing the codes.
Now, my wife is a better Googler than I and found this forum. I read that many many (formerly proud) owners of many multiple model year Impalas have experienced the same problem. 40 pages worth. And that is just the ones who know to complain on this web site.
I am in the position of having to wait until the code reappears before I can take back to the dealer and attempt to get coverage under warranty. The warranty should cover this. The dealer may explain the problem as a non-covered problem. However, should this car stop running on the highway and any of my family members be harmed as a result . . .
I've always been a Chevy man. Since the company seems unwilling to take serious such potentially deadly concerns , I can now understand why people who purchase Toyota or Nissan won't consider an American car. I will never, ever, ever purchase another GM Product, I will strongly discourage family members from purchasing a GM product.
One more thing. With our lovely 2009 Impala LTZ 3.9 V6, you also have to turn off the traction control if you want any hope of moving in even the lightest snow. It's kind of bass-akwards. Does anyone else have this problem?
I have noticed that this issue has gone on alot with the Impala. I currently own a 2010 Impala and am having the same exact issues with the car. I have already spent $200 in deductibles trying to fix it. Is there a recall on this car? If not there needs to be. My car is experiencing jerking as well and went through fixing the sensor (accelerator) and the trans lines already because of this problem. I am really considering trading it in and not buying a GM vehicle again. Please advise on anything that I can do or if there is a recall.
Thanks,
Jackie
Would you mind sending me your VIN so I can check if there are any open recalls listed for your 2010 Malibu. You can message me ATTN Amber at [email protected].
Amber N.
GM Customer Care
I have replied through emil last night at 9:32 pm. Just let me know if you need anything else. Thanks!
So it may be hard to tell if your vehicle is safe or not. If you're still within warranty you may want to go into a dealership to see what they have to say about your "check engine" & "traction control" lights coming on. They'd be the best in determining what is wrong with your vehicle. I'd be happy to set up an appointment for you if you'd like. Just let me know!
Amber N.
GM Customer Care
https://www.surveymonkey.com/s/EdmundsForums
It's really important for us to hear from our members and visitors to get direction going forward. Only good things are planned for the future, but we need to gather insights to get there! Whether it's your first time or you're a regular, we'd love to hear from you.
MODERATOR /ADMINISTRATOR
Need help navigating? [email protected] - or send a private message by clicking on my name.
Share your vehicle reviews
Let's just say I have had a lot of issues with this car, and they are now beginning to cost me a lot of money.
This check engine light and reduced power issue has cost me $1500.00 dollars in rental fees, SERVICE charges, and LOST WAGES.
Courtesy Chevrolet told me it was a bad speed sensor AND a bad battery, which cost me $1000 plus. NOW I BELIEVE I WAS CHARGED THIS UNDER FALSE PRETENSES. Because guess what? The car shut down AGAIN this morning AND IS BACK in the shop. ALSO, I read on the thread that someone else needed there transmission power cylinoid replaced. At least that was still under warranty. I am only on this site because the SERVICE DEPT WAS FULL OF IMPALAS. I bought American out of a sense of tradition and respect for my fellow Americans. I SERIOUSLY REGRET MY DECISION. NO GOOD DEED GOES UNPUNISHED.