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Comments
Production on the 2013 Verano is scheduled to begin today, 8/6/12, and we ask that you allow 8-12 weeks for these vehicles to begin arriving to dealership lots. I am unsure as to the specifics of the turbo.
In regards to your next post, I would recommend visiting this page to learn more about eAssist technology: http://www.buick.com/eassist-fuel-efficient-technology.html
Sarah, GM Customer Service
Above is from cars.com. The turbo is definitely "in the cards" for the 2013MY. We just don't know how long before it hits the street.
The question was, "Will the Turbo and eAssist be combined in the same engine?".
That is not "in the cards".
Meanwhile, the turbo Verano is just a couple months away.
Love the car.
Very happy with the Car.
Thank you for sharing your experience. Were glad that you enjoy your new Verano! Thank you for your support! If you need anything we are out here to assist with any questions comments or concerns. Happy trails! :-)
Christina
GM Customer Service
Congratulations on your new Verano! Have you had this concern with your A/C evaluated by your dealership already? If you would like for us to look into this further, please email us at socialmedia@gm.com with more details (including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership).
Kindest regards,
Sarah
GM Customer Service
Thanks.
They had one custom installed for me in one of the overhead spaces
I have NAV in mine so I don't know if that changes anything.
Bluetooth... seems to work for phone but I cannot bluetooth radio like Pandora? I have to plug it in is that correct?
When I had my phone on Bluetooth it seemed like every text I got etc would chime over the radio playing? Is that normal?
Will the be downloadable updates for the radio or are we stuck with what it is from factory? I think my husbands camry gets downloadable updates to the radio and nav system.
Congratulations on your new Verano! Hopefully you've been able to enjoy it so far (although I see you have some air conditioning concerns on another thread). If there is anything you would like for us to check into in regards to servicing your vehicle, we can be contacted at socialmedia@gm.com (include your contact information and the last 8 digits of your VIN with your inquiry).
We have a specialty customer assistance team available to answer these specific questions that you have on your color touch radio. They can be reached at 855-478-7767 (Hours of Operation: Monday to Friday 8:00am to 10:00pm EST; Saturday 8:00am - 4pm EST).
Sarah, GM Customer Service
No way I'd spend a dime with a non-Buick mechanic when the car is covered under Bumper-to-Bumper warranty with $0 deductible. Take it to a Buick dealer and explain the issue to them. Unless the car was crashed into a large dumpster, the noise when backing the car is probably unrelated to your scraping a trash can.
It would be best to have your dealership check into this as you're well within warranty parameters. If the noise concern is due to a defect in materials or workmanship on GM's part, we will address that accordingly. If you should have further questions you wanted to ask us, please don't hesitate to contact us directly via email at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, the name of your dealership, and a brief recap of the situation).
Sarah, GM Customer Service
We're sorry that you're having troubles with your new Verano and that your dealership is unable to resolve them. If you would like for us to look into this further for you, please contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, a brief summary of the situation, and the name of your involved dealership).
Sarah, GM Customer Service
The position of the Glove box light interferes with the closing of the Glove box door. The rough plastic ridge of the light rubs on the lower ridge on the interior Glove box door and is leaving a mark, as well as wearing off the fuzzy material of the Glove box.
I have visited another dealership as well as my own and have noticed the same problem in all their Verano showroom vehicles.
For those of you who have 2012 and 2013 Veranos, I am curious to know if your own Veranos have the same problem.
Have not noticed a problem with the glove box. But then, I tend to slam rather than close, so no interference there. Also, I have only closed the glove box from the passenger seat (or outside, passenger door).
--
Bob from the Mile High City
(mine is a 2013 Verano)
I just experienced something similar only it felt like we were going forward but I was stopped with the car idiling in gear with my brake on. When in drive you can shift over to manual mode very easily. Just wondering if you were at a stop and in gear when this happened to you.
Sorry for all the frustration your Verano has caused you. If you would like for us to contact your dealership, we can try to work with them to see this problem is resolved for you. If you are interested, please feel free to email us at socialmedia@gm.com [Attn Amber]. Also include your full name, VIN, mileage, contact info and dealership.
Amber N.
GM Customer Care
Sorry for all the frustration your Verano has caused you. If you would like for us to contact your dealership, we can try to work with them to see this problem is resolved for you. If you are interested, please feel free to email us at socialmedia@gm.com [Attn Amber]. Also include your full name, VIN, mileage, contact info and dealership.
Amber N.
GM Customer Care
They're the only agency authorized to conduct an investigation if they believe it's warranted, which could lead to a recall.
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