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Brand New 2011 2.5x Premium AC (Evaporator) Problem

suforsogoodsuforsogood Member Posts: 3
edited October 2014 in Subaru
Hi all

I am in the New York area and leased a 2011 2.5x Premium 3 weeks ago (!) and yesterday the AC stopped cooling (blows hot air). I took it to the dealer - the service guys looked at it, took it apart and said the evaporator needed to be replaced. They have ordered a new evaporator from Subaru (apparently sent back the current one) and I should get the car back tomorrow.

I am wondering if this is a bad omen for the quality of car/AC parts in general, and if I have/should seek any legal recourse to get a new vehicle. I don't want to over-react but for the AC to blow up in 3 weeks for a brand new car is not my idea of "quality."

I would appreciate any help from experienced members on this board.

Thank you!
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Comments

  • ateixeiraateixeira Member Posts: 72,587
    Not a common issue so I imagine you'll get it back and never see that problem again. We're on our 2nd Forester and it's been flawless.
  • xwesxxwesx Member Posts: 16,790
    I agree. It is for that very reason we have warranties on vehicles. In any machining process, there is never 100% success. Of course, that is still a tough pill to swallow when it is your car that has the problem. :sick:
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 1969 Chevrolet C20, 1969 Ford Econoline 100, 1976 Ford F250
  • suforsogoodsuforsogood Member Posts: 3
    Thanks all for your replies - appreciate it. Got it back - evaporator replaced - so far so good!
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