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Actually the road hazard warranty is from the tire dealer, not the manufacturer.
I've heard of several people going to a tire dealer with a new car and purchasing a road hazard warranty.
Ford Quality is Job One! do they still use that? probably not.
It sounds pretty serious, and I'd keep on the dealership until the problem is verified, and hopefully, if possible, corrected. And please keep us informed!
In my experience, it will take up to 10k miles before the drive train is broken in.
All three of the vehicles being currently driven locally have just had their worst fuel mileage, two since last winter due to the cold weather.
The 2013 does not fit a wheel chair as well as the '09 my wife drove before that.
Electronics are working out great.
I found the Fusion was fine in bad weather, didn't really have enough snow in the Winter of 2012 here in my part of NY to really guage. I've previously had a 2006 Ford Explorer, the year of the "new styled handle", and that was fantastic in snow.
Though I'm not new to Ford cars (I'm 48 and with the exception of once having a Chevy Trailblazer, and a Toyota Highlander), I've mostly had Fords. Wondering how the Escape is as a small category SUV?
In my latest update, our 2.0l SEL 4WD, since around Christmas Eve, has returned an average closer to 25.5 mpg overall. This also needs to take into account colder temperatures during this period. We got snow XMas Eve and again 2x since, just in large enough amounts and with enough cold air to keep most of it around for two weeks, and even now there are small patches that haven't melted completely away yet, but mostly where it was piled from shoveling or plowing. The worst average tank for this period was just over 23 mpg.
Overall, taking into consideration the 'ideal' nature of the EPA testing process, this is right in line or even a bit better than the car is 'supposed' to return- I have a mixed drive of rural highway, town, city, and interstate, with speeds anywhere from 25 to 70 mph, and these tanks were with me driving five over wherever the speed limits were under 70, or 70 in 70 mph zones.
The most recent tank, with temperatures in the mid-upper-50's, is already over 25.5 mpg, and looking to hit 26 (warmer weather, slightly higher % hwy affecting the numbers). I've had over 29 on occasion, without ever having a single tank of *all* highway driving.
I'd love to get the opportunity for the latter, but time and opportunity have to get together first.
The other stuff:
We paid for the Ford Service Plan when we bought our car, and got to feel good about ourselves this week, as we took the Escape in for it's first routine service. The 'routine' service was an oil change and tire rotation, mainly, along with the stuff they check (never sure how much or even if they really check all the 'belts', fluid levels, filters, etc.). The car had just over 6000 miles on it, and the dealership swapped the factory oil for full synthetic oil.
Routine part over.
We also requested that they update the MyFordTouch w/SYNC to the latest version (note, in case it wasn't mentioned here, because I don't recall and haven't looked again lately- a new version came out sometime in November or early December). Our clock has reset itself several times, once at around 11PM on a night that I know the car was parked! According to another site I follow, this seems to have been rectified with the newer release. Our system has also been caught rebooting once (erm, 'performing routine scheduled maintenance' is the term I think the display had as it came back from a black screen). So far no more clock resets, though our 64GB SD card loaded with ~20GB of music hasn't successfully been fully indexed yet (again, the display says- it's 'indexing' the card, and apparently only does it while driving), despite around 2+ hours on the road so far since the update reset / cleared the system and we reinserted the card. I recall the previous version taking a while, but somehow it didn't seem this long..
Otherwise, it's been a pretty good experience. The hatch issue hasn't recurred, and we haven't had other problems outside of SYNC, and even SYNC's problems haven't kept any basic functionality from working, if a bit annoyingly at times.
Glad we bought this vehicle.
Over the past couple of weeks I've noticed that occasionally when I pull the exterior door handle, it will stick in the "out" position instead of going back in, and I have to give it a little nudge to get it to go back in. Has anyone encountered anything similar? I've noticed it mostly with the driver's door since that's the one that I use, but it has happened once or twice with other doors so I don't think it's just a problem with the driver's door. Not a huge issue but somewhat annoying, and I'm wondering if anyone has had something similar happen and if/how they got their dealership to do anything about it.
Also, I learned from an experience in 1995, that Ford Motor Co rates dealerships. I found out the one I've been using since 1996 is number 1 in my area.
Some who had oil issues and had to do with the dipstick, you may want to find out another dealer you can use for service
They said in their response that "Live in Drive" is temporary and the system will decide when it is no longer needed when it will revert to normal operation.
They also said an SSM will be issued shortly to inform dealers and customers of this change to the transmission programming.
This feature existed in the 2011 Edge. "Unique to the 2011 Ford Edge Sport is that the paddle shift activation is “live in drive,” which means the customer doesn’t have to shift to “M” or manual mode. Instead, while in Drive, the driver can pull the “+” paddle on the right side of the steering wheel or “-” paddle on the left side of the steering wheel to shift up or down gears."
Just seems like Ford could have notified people (and dealers) of it being enabled in the Escape before folks stumbled on it while driving. Ah well, moving on.
They also updated the MyTouch/Sync software and added a new screen which is a composite of the four individual screens in the DIC.
I don't recall if the outside temperature was up where the time is shown on the center display but it is now plus on the DIC.
The tech that did the update didn't know what was changed so we just have to find it ourselves I suppose. Release notes would be nice if the dealer can't bother to let owners know what is changed.
How did you find that Oasis document?
When I had asked my dealer about this capability before finding this thread, the change was news to him, and other folks at the dealership. He was able to get the info for me the next day, including the promised ability to undo it, Then I found the document using the search.
Not a fan of the change as I found it by accidentally shifting while in drive by pressing the buttons. I had a similar feature, and liked it, in my Chrysler 300M and like the Escape, you needed to move to a different shift position to use it.
Completely agree, release/change notes from Ford should be required to the dealer and owners.
900 RPM during warm up.
750 RPM when engine is at full temp.
In gear or neutral seems to make no difference.
Compared to our 09 Limited V6, the ride is much more compliant, despite the 19 wheels.
It's a little softer off the line from a stop, as she has mentioned.
Idle has some vibration, but after that very smooth and plenty of power if you want to use it.
It down shifts way too often, but I expect this to work itself out by 10k, based on the other Fords I have owned or currently drive.
BLIS is helpful and not intrusive, as i have read in some reviews.
Pretty quiet on the highway compared to the '09, too.
Seat backs really hug you sides and heaters are strong.
The built in garage door opener works and is a nice feature.
I usually split my driving between 2 Explorers.
The Ford “spec” for the FL-960S is Height 3.360 in., Outside Diameter 3.150 in. The horizontal positioning of the filter only allows a few turns to loosen/or tighten with the use of an end type filter socket using a low profile ratchet so I have found a “strap type” filer wrench much better saving time, aggravation and I’m sure the inevitable bent cooling fins trying to remove the filter with the ratchet /socket.
vehicle is 2013 2.0L AWD + factory tow package.
I read thru the "~towing selector~" document on ford.com and both it and the owners' manual mention "tow/haul" positions on automatic transmissions. Wonder why they decided to put that verbiage in these documents if the Escapes' transmission doesnt actually include it.
That being said, any opinions as to what's the best position to put the shifter into while towing? I'm jumping the gun a bit, don't actually have a trailer at the moment, but will eventually need to figure this out.
Still in the <1000mi break-in period, so no towing yet, but I've already noticed improved driving response in the hilly areas hereabouts with the trans in 'S'.
The towing chapter from the owners' manual mentions "...provides enging braking and helps eliminate excessive transmission shifting..." and the transmission chapter says the "S" position "... provides additional grade(engine) braking and ....enhance performance for uphill climbs...". Those statements would tend to point me toward sticking the transmission in 'S' for towing.
Opinions? Facts?
In the past, with a 4.0L engine and 6 speed auto, I would leave tranny in Drive while accellerating, and then I would shift over to manual once in 5th gear (on hwy). I would never allow tranny in 6th gear while towing.
In the Escape, I think S mode would work well. If S mode allows the tranny to shift into 6th, then I would use the manual mode to keep it in 5th on the highway. While under any amount of load, I think the RPM's should be kept OVER 2000 RPM's (at least). (maybe 2500 RPM) With the amount of torque these engines put out, it still has pulling power way down low in the RPM range, but that is hard on the engine internals and the tranny. It is equivalent to "lugging" then engine, which ANY manufacturer will tell you to avoid.
My first try will likely be in S mode, just to see how it works. Bottom line is to keep your RPM's up and your engine and transmission will thank you.
Climbing hills with a reasonably heavy trailer, then maybe 3000 to 3500 RPM?
Hard to tell, until I try.
My $0.02
By the way, the manual does say to ask your dealer for a "towing guide."
The only time I smoke and the only time I smoke in the car is when I travel on my blue highway road trips. Last year, I had a cig in my hand, was trying to orientate a map and I brushed the cig against the headliner. It melted the fabric instantly and left three small burn marks and a slight stain I can't get out. I looked into replacing the headliner and if I'm looking at the correct part on fordparts.com, it's $645.00 for the fabric headliner alone. I looked online for repair kits and nothing seemed right to me. I'm going to take it to an upholsterer this summer to see if anything can be done to fix it up.
What I look for is "real" information, like a real street address that you can use to contact them, "real" information when you search their domain, that sort of thing.
Try Fordparts dot com for the factory stuff.
Can anyone with "stone leather" seats on 2103 Ford Escape confirm that they too see spots on the seats out of nowhere? Also, water/snow flakes creating stains is also a problem with these "stone leather seats" or is it only with cloth seats?
This is going to be my first Ford car, so a bit nervous. Need to make up my decision in 2-3 days.