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2013 and Earlier - Toyota Highlander Prices Paid and Buying Experience

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Comments

  • nnjtoyhighnnjtoyhigh Member Posts: 6
    In NJ, purchased it today for $34,035 OTD when you factor in trade-in of $13,000. Purchase price of $31,900 (including destination) before tax and fees. MSRP of $36,016. Thought it was a good price and fair trade-in. Was suppose to get a better deal but dealer gave me $500 lower on trade-in versus what was promised over the phone, but lower purchase price by $100.

    Have to say that even though I think I got a decent deal, it was an unpleasant buying experience overall. Had to fight for everything and was told different amounts over the phone. Basically, dealers overpromising and underdelivering on what they said. All somehow a ploy to get you in the store in my opinion.
  • nnjtoyhighnnjtoyhigh Member Posts: 6
    Forgot to add that I had the option of 2.9% financing for up to 60 months or $500 rebate. Took the $500 and paid all cash.
  • cobuffscobuffs Member Posts: 4
    I got my 2011 Cyprus Pearl Highlander Limited this afternoon at World Toyota in Atlanta, GA. The model we got has nav/rear DVD/tow with a sticker price of $41,448. We went in with USAA pricing of $35,800 and ended up getting it for $34,717.98 ($37.8k OTD). We financed for 0% over 36 months.

    It was a very pleasant buying experience, and I would recommend World Toyota for anyone in the greater Atlanta area.
  • pilotman5pilotman5 Member Posts: 27
    I am shopping for 2011 Highlander Ltd in SE Michigan, looking to use 1.9% financing. I got a price quote from a local dealer thru USAA's car buying service. The quote is $35,529 for a limited, 4wd with JBL, special paint, tow pkg, mats, x-bars....which seems great.

    But I'm not technically a USAA member, their website allows you to log in and create an account to see pricing, and it sent me an email certificate for pricing...so...can I get this from the dealer, or do I have to actually be a member and will he ask me for a membership number/card?
  • cobuffscobuffs Member Posts: 4
    They don't require any sort of verification that you are a USAA member. You can get the same price at TrueCar.com or amexnetwork.zag.com if you feel more comfortable doing it through one of the other car buying services. Just remember that you can always negotiate lower than what the car buying services quote you, but it does give you a very good starting point (which is probably better than what most people end up paying).
  • pilotman5pilotman5 Member Posts: 27
    edited November 2010
    actually I just went through amexnetwork.zag.com per your suggestion (since we have an AMEX) and it offered us the exact same price, $35,529. Edmunds suggested pricing is $35,471. These are both almost $1,000 over invoice, which seems fair to me.

    I might push for another $500 off, so its a $500 over invoice deal, but it seems pretty good pricing for a 2011 model that was just released, and frankly I don't want to spend my time over the Thanksgiving and Christmas holidays haggling with multiple dealers in hopes of saving $500.

    So Suburban Toyota of Troy is offering the $35,529 price and the quote I got from Serra Toyota in Farmington Hills, Michigan was $37,289 for the exact same vehicle, which is $1,760 more!!!!!

    I'll let you know what I wind up with.
  • backintxbackintx Member Posts: 11
    Pilotman5 -

    So, this is a front-wheel drive limited edition? Do you have NAV etc. on this? Let me know how it's loaded and the price that you paid. I may have to get the car from out of state...

    Not sensing that the houston area dealers are willing to negotiate much. Also, any financing specials on the 2011 Highlander?

    Regards,

    Sri
  • pilotman5pilotman5 Member Posts: 27
    my quotes are all for 4WD, not FWD Highlanders.

    I'm not having much luck getting any better pricing. There is $500 cash back for 1.9% financing for up to 60 months good through 11/30.

    Suburban Toyota of Troy has two limiteds in stock, a black and silver.

    The black has NAV and Rear Entertainment, the quote they gave me was MSRP 42,495 and sell price of $38,462

    The silver has NAV (not sure what else) MSRP $41,039 sell price of $37,316.

    I'm not interested in the NAV so that's why I'm posting these for you. Good luck.
  • lorenc1lorenc1 Member Posts: 3
    I am about to go to world toyato this weekend to lease the same highlander. why did you get 4wd instead of 2wd for atlanta? isnt the gas mileage a little worse.

    thanks
  • pilotman5pilotman5 Member Posts: 27
    Ok, can someone please explain this to me:

    USAA, AMEX car buying service have MSRP of $37,155 and Invoice of $34,359 for 4WD Limited.

    Edmunds has MSRP of $36,345 and Invoice of $32,817.

    What gives? Am I missing something?

    Toyota website says MSRP is $36,345 and so does the vehicle sticker, so I'm guessing USAA/AMEX car buying numbers are just plain wrong, and its nearly a $1,500 difference in invoice....????!!!!
  • cobuffscobuffs Member Posts: 4
    lorenc1, I think you are getting myself and Pilotman mixed up. I bought mine in Atlanta (@World Toyota) and did not get the AWD. Pilotman is looking in Michigan where the need for AWD is much greater. I did get nav/rear dvd/tow for $34,717.98 ($37.8k OTD). It had a sticker price of $41,448. We financed for 0% over 36 months.

    Pilotman, I think the difference in invoice pricing comes from edmunds not including destination and various dealer fees into their calculation. You can see what USAA/Amex includes in their "invoice" price at http://blog.truecar.com/2009/06/22/what-is-included-in-factory-invoice/

    I had the dealer show me the invoice and it lined up with the USAA/Amex pricing almost exactly. Can you get your dealer to show you the invoice?
  • pilotman5pilotman5 Member Posts: 27
    edited November 2010
    Ok, just keep in mind that USAA/Amex car buying service gives you a different invoice price as compared to Edmunds.

    A 2011 Highlander Limited 4WD invoice price on Edmunds is: $32,817 + $2,188 (Nav) + $176 (tow) + $810 (destination) = $36,479.

    Same vehicle on USAA/Amex is: $34,359 + $2,188 (Nav) + $176 (tow) = $36,723. USAA/Amex does not break out destination fee of $810, but something is wrong....granted in this example the difference is $244, but in my example above its much greater.

    Moreover, the $244 difference obviously isn't due to the destination fee alone....must be some other, unknown dealer fees being added in.

    There is a $1,542 difference in invoice pricing, and if we assume the USAA invoice is higher because it includes destination, that can't be the only answer, since destination is $810....so if we add $810 to USAA price, the invoice price is STILL NEARLY $732 MORE then Edmunds....!?!!

    That's fine, it gets me close enough, but just beware there is some missing data with Edmunds and USAA....
  • pilotman5pilotman5 Member Posts: 27
    edited November 2010
    ok, I'm finally done. Here's my deal

    2011 Highlander LTD 4WD with mats, special paint (blizzard pearl), mudguards, navigation and tow for $37,076, not including tax and doc fees.

    So, according to USAA/Amex car buying service, invoice for this vehicle is $37,178 so I am getting it for $102 less invoice (keep in mind I am not including $500 cash rebate, because I am doing 1.9% financing instead).

    According to Edmunds, invoice is $36,446 so I am getting it for $630 above invoice. Either way, its a great deal, and I'm very happy....

    I tend to think the USAA/Amex invoice pricing is suspect, because if I took the $500 rebate I would be buying at $602 below dealer invoice.....

    Good luck everyone.
  • lorenc1lorenc1 Member Posts: 3
    I looked at the MSRP of highlanders on World Toyato lot in atlanta and got mixed up. How should i approach getting your deal since we want a highlander with the same mrsp give or take $100. I do not know about USAA pricing. would saying another customer just got this deal work?
  • steven1357steven1357 Member Posts: 69
    edited November 2010
    I think (?) that the differences are due to what each pricing service thinks that the Dealer ought to make in profit (advertising reserve, etc., etc.). So, they add these additional amounts into the "invoice" price. So, if you pay above the "invoice" price, you are just adding that much more profit that goes to the dealer.

    The "invoice" price that the dealer shows you is not his true actual cost for that vehicle. It includes some amounts that are just pure profit to the dealer.

    I have not seen the Edmunds pricing method in a while. But as I remember it back when I bought my 2010 Highlander Limited in late December 2009, it did include some of those amounts.

    What you need to do is get the actual MSRP on the vehicle & options it includes from the Toyota website & list those in 1 column. Then get the "actual cost" for each of those items from someone independent (I used the Consumer Reports pricing service). To that actual cost, you can add a reasonable profit for the dealer. That is the purchase price you should start at.

    Instead of comparing what you paid to the "invoice" price, you should compare what you paid to the MSRP. The smaller the amount you paid is when compared to the MSRP, the better deal you got.

    On December 23rd 2009 I paid right at $ 5000.00 less than the MSRP for my 2010 Highlander Limited 2WD. It did not have the Nav system nor towing package.

    That purchase date was not intended to fall just before Christmas. It just happened that my negotiations ended on that date when I got the price I wanted.
  • pilotman5pilotman5 Member Posts: 27
    why would USAA/Amex and Edmunds include an unknown, built in profit in their invoice pricing?

    How do you know your Consumers Report pricing is accurate? I am a subscriber and also used that service, it their numbers were almost identical to Edmunds.

    Comparing what you paid to MSRP is much less accurate then what you paid over invoice.

    I always offer a certain amount over invoice, period. I don't care if I get a car for $10k under MSRP, as long as I know where I stand relative to invoice that is all that matters.

    Sometimes you get below invoice with rebates, etc.

    Are you implying that Edmunds and USAA's invoice pricing are inaccurate and/or include dealer profit? Why would they do that? They are as independent as CR.
  • cobuffscobuffs Member Posts: 4
    Just go in with the USAA or AMEX print out. If you don't qualify for either of those programs and don't feel comfortable trying to use those to get your pricing, I think you will be offered the same price if you go through http://www.truecar.com and it is available to the public. I am not sure if I am allowed to recommend specific salesmen, but I worked with someone that shares a name with the eldest daughter on the simpsons at world toyota and she was very easy to deal with.

    Pilotman, I agree with you about the invoice pricing shown on usaa. According to usaa the vehicle I got has an invoice of 37.5k and the sold it to me for 34.7k (before tax/tags)? There is no way unless toyota is providing some major incentives to dealerships. I am fine with anything < $1000 over invoice and I still feel that I got a really good deal.
  • manchurianmanchurian Member Posts: 20
    Just bought 2011 Highlander FWD v6 Limited with following options:
    navigation, towing package, side molding, premium carpets and vehicle shield package. The MSRP was $39,493. The invoice price came to $36,464. Dealer showed me the invoice. I paid $36K with 0% financing for 36 months - Approximately $450 less than invoice.

    Compared the invoice prices at Edmunds, & KBB & Nada.com. & truecar.com.

    Truecar.com invoice adds $1133 as regional marketing fees while other websites don't include this amount to the invoice price. I tried my best to deduct the regional ad fees from the dealer invoice without much luck. The dealer is Charles Maund Toyota at Austin TX. Haggled with several Toyota dealers around Austin. Most of them were saying $500 to $750 over the invoice. Finally, got a good deal with Charles Maund Toyota. Hope this helps for those of you who are still shopping for a HL.
  • mdp5mdp5 Member Posts: 1
    edited November 2010
    I'm negotiating a deal for a new HL Limited RWD with Nav in Arizona. MSRP is $38786 plus tax and title. Invoice is $35093. The price I am at is $33900 which includes $1000 cash back for not using their financing (which makes no sense to me). How am I doing?

    Also, do you know what the new Toyota deal will be in December? Does it make sense to wait?
  • backintxbackintx Member Posts: 11
    FWD = is that front wheel drive or four wheel drive?
  • duvaluduvalu Member Posts: 8
    edited November 2010
    Tomorrow I'm planning to purchase a Highlander base model AWD and I'm getting a price OTD of 32,800. I feel that I can do much better than this, hat dealer in NJ did you go to? Anyone has any thoughts about this deal.

    Thanks.
  • duvaluduvalu Member Posts: 8
    edited November 2010
    FWD = Front Wheel Drive; AWD = All Wheel Drive
  • jc22jc22 Member Posts: 17
    edited December 2010
    Dealer: Boch Toyota in Norwoord, MA
    Sales Person: Damond James and Chris Connolly (Internet Sales Manager)
    Date and Time of Purchase: Nov 30, 2010 at 9:00pm
    MSRP: $33.464
    Final Price: $28,118
    Tax (6.25%): $ 1,757
    Title: $ 100
    Doc Fee: $ 298
    OTD: $30,273

    The cypress pearl Highlander came with ash interior and had the Tow Prep, Cold Weather, and Tech Package as well as floor and cargo mats and cross bars for the rails.

    I contacted numerous dealers in the Boston area via email over a two week period and Boch Toyota had the lowest price that no other dealers could match. I spoke with the internet managers over the phone to confirm final price and to ensure no surprises when I arrived. I scheduled a time to meet with a sales person. I arrived at 7:30pm and left at 9:30pm with the exact quoted price to the cent. Overall the experience of getting the quote and purchase was easy but waiting in a large dealership like Boch, with dozens of sales people running around and customers waiting for help, I felt I would have been willing to pay slightly more at a smaller dealership. But I could not resist the price.

    Hope this helps someone looking for a similar Highlander.

    JC
  • clouds1clouds1 Member Posts: 1
    edited December 2010
    I'll be paying cash when I buy. Last week I got a dealer quote for a 2010 Highlander SE 4X4 w/ leather for invoice plus the $1K in add'l charges . . . my friend told me that the 2011 Highlander SE 4X4 w/ leather shouldn't be any more than that & I can use that 2010 quote to help me get a good quote for a 2011.

    The 2010 has since been sold so I'd like to do what he recommends and shop around some other dealers - but I don't want to be bamboozled. One dealer asked to see the other invoice . . . soooo -

    1) Is my friend's advice correct? Did dealers pay the same for 2011s as they did 2010s?

    2) Should I let the new dealer see it before I go in or should I wait until I go in and start my negotiations?

    3) If you were I, what would you do to ensure I don't let a dealer trip me up.

    I could care less about vechicle color. I do care for leather - that's the only request.
  • manchurianmanchurian Member Posts: 20
    It is 2WD.
  • pilotman5pilotman5 Member Posts: 27
    edited December 2010
    JC22,

    Your MSRP is spot on according to Edmunds. Invoice for that vehicle, not including the $229 MSRP for the crossbars is $29,883.

    Can you tell me how you purchased for $28,118?

    That is $1,765 BELOW INVOICE. No offense, but I don't see how that is even possible. I called those guys you were dealing with because I'm out of state but if they are selling almost $2,000 BELOW INVOICE I will drive there to pick up my car since I haven't closed yet with my local dealer.

    I told them of the deal you just posted above, they said there is no way they could sell me the truck I was looking at for $1,500 below invoice...

    So what gives?

    What is your understanding of the deal you got? Do you think you paid $1765 below invoice, or are my numbers wrong?

    I think the dealer is lying to me, how can they ignore the deal you just got!!!!?
  • jc22jc22 Member Posts: 17
    Pilotman5,

    I paid cash for my deal so the price was $28,618 -$500 rebate = $28,118. I believe the same rebate is available unitl 1/3/11. FYI: I was able to get Wellesley Toyota down to $28,300 and Framingham Bernardi Toyota to $28,318 but they did not have cross bars. I went with Boch because they were the lowest. Tell Boch your friend JC bought stock # 41705 and lets see what they say. My transaction was initially through the internet with Chris Connolly and Damond James (internet sales managers) about a week before month end. I did not talk to a floor sales person. I just emailed them and said I got a quote for $29,000 not including TTL and Doc Fee from another dealership, so what can you do. They just emailed me back and said $28,118. I did not even haggle with them. So I used this to get Wellesley and Bernardi down. I then called and spoke with both Damond and Chris to confirm the quote. I then went down and paid for the Highlander. It was a pretty straight forward deal from start to finish. I can forward you their email quote.

    Regards,

    JC
  • dob_01dob_01 Member Posts: 1
    Hey all... a local dealer has an '09 Highlander Hybrid Ltd w/ navi still left on the lot. Its brand new. Sticker is ~$46,000 ...and he's offering it (without any negotiation) for $38900.

    Keeping in mind this is an '09 and '11 are already out...and end of the year... what is a good price to pay for this?!?

    Thanks so much for any advice!
  • kool9999kool9999 Member Posts: 3
    Anyone have pricing on this? I am quoted 26200 OTD for 2010 Highlander V6 Front wheel drive dealer in Chantilly, Virginia. Any suggestion where in northern virginia good place to buy? I am interested in Highlander V6 all wheel drive, anyone bought one recently? what the OTD price?

    Thanks,
  • shyboyshyboy Member Posts: 36
    hey kool9999
    I am also looking for the same and living in same area as well. let me know when u make decision and tell me what price and dealership you go with.

    I have to pull the trigger in the next 2 months.
    thanks, shyboy gmail com
  • lorenc1lorenc1 Member Posts: 3
    We got a fully loaded Highlander limited(nav/dvd/etc) MSRP 41,800 , sale price 35,500, 36 month lease, 15K miles, for $550 month with 1,220 down(incl all fees and 1st payment). I live in Atlanta, GA. I was told nobody would touch this deal
  • bnbag1bnbag1 Member Posts: 5
    2x4 or 4x4?
    Does the $550 monthly payment include taxes?
    Either way $6300 off list is very good.
  • mrnadirmrnadir Member Posts: 28
    Silver color
    dealer quoted me $25,500 after factory rebates. Im sure other fees or even destination are not included.
    Is this a good price? Just started researching so I have no clue. Edmunds TMV is much higher but from previous experience TMV is much higher than what I ended up paying for the car.
    This is in central texas.
  • pilotman5pilotman5 Member Posts: 27
    Lorenc1,

    Your MSRP is $41,800 and your sale price was $35,000, so that is $6,300 off MSRP.....and it appears to be several thousand under invoice, correct?

    What is your understanding of how much you paid under/over invoice?
  • kool9999kool9999 Member Posts: 3
    Just bought a highlander 2010 SE Front wheel drive for 30,500 Out the door with 1.9% financing. Is this a good price for 2010 SE? Toyothon give 500$ additional in visa card if you buy between now and jan 3rd 2011 - you have to tweet. So 30,000 OTD w/ financing.
  • encorehereencorehere Member Posts: 2
    I am in Seattle area and want to buy a 11' Highlander SE AWD V6. Made offer of $31888 (got the number from a previous post) to three dealers and was refused immediately. The best I got is $32500 + tax/fee/license ( MSRP $36174, after $750 Toyota rebate) = around $36000 out the door. This is way over my budget of $35000. I am willing to drive south about 100 miles for lowest tax rate which will save me close to $500, but I still need to get the dealer to lower at least another $500 to meet my budget. One of the dealer in the lower tax town has one meet my color/option preference but has higher MSRP of $36873. It's amazing how everyone here got such excellent deal, any negotiation tip care to share? Thanks in advance.
  • wallyspeedwallyspeed Member Posts: 3
    Lorenc,

    Could you share the dealership that you purchased (leased) from?

    Also - was this a FWD or a 4WD model?
  • pacificanpacifican Member Posts: 2
    Bay Area.

    MSRP 22,995

    Options:

    Tech Package 1,835
    Cold Waether Package 60
    Towing Prep Package 220
    Carpet/Cargo Mat 315
    Delivery 810

    Total 33,235

    Sale price: 29,000
    (w/o tax and licence fees)

    After engaging with in and out of state dealers this is the best I could get for this configuration.

    Toyota Marin. Very nice people.
  • shyboyshyboy Member Posts: 36
    edited December 2010
    Is $29159 good price for 2011 Highlander V6 base 4x4?

    It comes with TOW,Cold weather and Tech package.

    The final will be $29159 + tax + doc + registration.

    Is the price good or I should negotiate more? its in Northern VA
  • artrooartroo Member Posts: 4
    Hi all,

    I have a Costco price from a Seattle based Toyotal dealership and wanted to get some feedback/guidance

    MSRP: $38,569
    Invoice: $35,412

    Costco Pricing: $800 over invoice

    Other incentives:
    - 2 years free maintenance
    - $750 cash back or 1.9% financing.

    Based on other deals, I think I should at least be abel to get invoice...thoughts?
  • wallyspeedwallyspeed Member Posts: 3
    I think you should be focused on getting BELOW invoice, not at or above.

    See
    www.truecar.com
  • llzzllzz Member Posts: 2
    Shyboy,

    I am looking for the same model but got a higher price quote in this area. I got $29,470 at Fizmall, basically is the same as price shown on Truecar. Can you please let me know which dealer you quoted?

    Thanks.
  • pacificanpacifican Member Posts: 2
    Same model I got few days ago.

    Ask quotes from different dealerships around your area.
    When get a quote, make counter offer.
    If offer accepted, call another daler and ask to beat it.

    Strategy to get best deal.

    Good luck.
  • artrooartroo Member Posts: 4
    thanks!
  • encorehereencorehere Member Posts: 2
  • bnbag1bnbag1 Member Posts: 5
    breakthedealer = SPAM
    Call any dealer - ask for invoice - save $300 over this BS service.
    Hawk your wares somewhere else dbag.
    ANYONE who can't buy a Highlander at our below invoice is at the wrong Toyota dealership.

    My final deal and numbers include the $500 Twitter Shareathon Promotion.
    2011 Highlander Limited 4x4
    MSRP $38,560 - $5,727 = $32833
    Invoice $34687 - $1854 = $32833
  • rmorgensrmorgens Member Posts: 1
    Yes. please post the dealer. I want to buy today
  • artrooartroo Member Posts: 4
    ended up getting invoice at $35,412
  • shyboyshyboy Member Posts: 36
    @llzz

    I went to koons toyota in arlington.

    same price honored by the toyota dealship in stafford, va as well.
  • notgoodatthisnotgoodatthis Member Posts: 3
    When you are negotiating the price is the rebate figured into that price or do you negotiate a price and then the rebate is deducted from that price?
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