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Comments
Has the dealer been able to resolve your concerns?
Christina
GM Customer Service
They found that the Transmission Control Module had the correct software loaded, but it was not registering correctly with the system. They re-programmed the control module and all is happy for now.
Amazing what software can do.
Did the dealership do an oil consumption test?
Thank you,
Caron, GM Customer Service
Just yesterday as I was driving away form a parking lot, after driving for 1 mile I released the gas pedal as the upcoming traffic light was red, seconds later the light turned green and when I accelerated, the car did not move. Luckily with the speed I had, I was able to pull over to the side of the road. I shifted the gears back and forth from Drive 2,3,4, and Reverse and car did not move any direction. I turned the car off. 20min later I started the car and when I shifted the gear to Drive, it only moved about 30ft before the transmission began to slip. Now I'm already 50 minutes into this frustrating situation. Never did the Check Engine light or any alert ever go off. There was no noise of broken or damaged parts coming from the Trans, no smoke, oil leaks, and smell of anything burning. I parked the car at a near by lot. The following morning I jacked up the CTS and checked the Trans fluids. I removed the Pan Plug and as I suspected, very minimum oil came out. I removed the oil pan completely, checked for any sign of metal debre and did not see any. The Trans and oil pan looked cleaned and free of any damage. No burn smell or broken pieces. I then refilled the transmission with oil and started up the engine. Drove the car around the block for abt 6 time and everything seemed well, no noise or trans slip. Thinking all was good, I began to drive home when about 6 miles into my drive the trans began to slip. When I got to a complete stop, I accelerated on Drive, 2,3,4, and reverse and car did not move. Turned the engine off, waited for 30 min before re starting it and it drove again. With all the speed it gave me and no stops I made it home.
I'm wondering if this has happened to enyone and/or if any technician can give me a reason for the problem... It blows my mind that there is no Oil under the car, no smell of anything burning and or any sound of broken parts in the transmission and when the car is cool enough to drive, it drives fast and smooth but as soon as it warms up it slips.. someone help me or at least give me an idea of what to expect before I take it to the mechanics at the dealer! HELP!
I apologize you are experiencing concerns with your vehicle. Unfortunatly I do not have technical information. I would recommend speaking with the dealer. If you would like I can also set up a case for you with GM Customer Assistance. Not only does this report your issues to GM, but an agent will also work with you and your dealer to get your concerns resolved. If you would like to take this route I would just need you to email me with your complete contact information, VIN, current mileage, and involved dealer. I look forward to your response.
Christina
GM Customer Service
Mechanic says it sounds like transmission; does this happen at such a low mileage? Of course it would have to be right after the warranty expires also. Not so sure I'm going to be willing to buy Cadillac the next time around if it gives out this soon.
I apologize for you frustrations. Can you please keep me updated on your situation? Please feel free to email me with any questions comments or concerns.
Christina
GM Customer Service
Hoping someone can shed some light on this issue? Thank you....
You might also try a synthetic trans oil. As I recall, the transmissions in the CTS-V had a reputation for being balky from the get-go.
Thanks
I got it flatbedded to a shop. After some research, I contacted RPM Transmission in Anderson, Indiana. They state the have rebuilt over 400 V trans for the same issue. 6th gear shaft bearing welds itself to the shaft, thus locking the trans. I got a level V rebuilt t56 from them, with micro polished shafts and other forks and bushings upgraded. It has never shifted so nice, no more balky transmission shifts or problems getting into reverse or first gear.
Cadillac states they have never heard of this issue, but with RPM doing over 400 rebuilds, that is a bitter comment to accept.
My brothers 05 V is on its 3rd t56 from Cadillac. The first one made noise, but never locked up. The second one only lasted two weeks before noise occured. The third one is fine. It has about 20k miles on it so far. The Cadillac dealer in California that did his warranty work stated they were not instructed to repair by Cadillac, just replace. Nobody was allowed to examine the issue.
Has anybody else on this site experienced this issue? The CTS-V forum has confirmed several of them.
I am going to write the Ohio Attorney General and the NTSB since this is a safety issue (as detailed above, locked up at 65 mph with almost two rear end hits).
Please let me know your experiences.
I am experiencing the same problem, once the car warms up the transmission either slips or will not go into gear. When driven cold, car drives fine. I had the transmission serviced, and they said it was finew and they could not get the car top recreate the problems (I'm assiuming they did not let it warm up enough. Giox_3 - did you ever find a solution to the problem?
Good luck!
Thank you
I apologize for your frustrations you experienced. If you need anything please feel free to email me.
Christina
GM Customer Service
I apologize I do not know what the outcome was. If you would email me your VIN, current mileage, involved dealer, and a description of your concerns and experience I would be happy to look into this for you. I look forward to your response.
Christina
GM Customer Service
Glad that you’re okay! Keep us posted on your progress with this issue.
Thanks,
Sarah
GM Customer Service
A very unnerving experience, to be sure, but better than killing someone at 110 mph!
I have a third party B2B warranty but I just had it to the local Caddy dealer and got nothing but the runaround from both the dealer and the warranty company. They did the usual Road Force balance of the tires and then wanted to balance the driveshaft which I told them I wasn't paying for it unless it fixed the problem. They didn't want to take the chance, so I picked up the car. The warranty company is saying they'll repair whatever the dealer is saying is bad but the dealer isn't saying whats bad and claim they have no records of this problem existing.
Can you PM me to discuss further.
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Share your vehicle reviews
Have you had any luck in getting this diagnosed, or repaired, since your last post?
Sarah
GM Customer Service
i have always wanted a CTS and i finally get the car of my dreams and seems like its nothing but problems but if i would have bought a 97' honda coupe i wouldnt have any trouble!!
Regards,
Sarah
GM Customer Service
Now they say they *think* it is caused by a timing chain issue. But are unsure this will fix the problem unless they replace the timing chain and all its components (gears, tensioners, etc), which is a very labour and $$$ intensive repair. And even then they are not sure it is going to fix the problem.
So far all the "solutions" have been a fix to the symptoms, and not the root cause of the issue. The vehicle is now two years out of warranty and has been costing me a bundle to "fix". The issues started under warranty, but the dealer says they cannot fix it under warranty even though the tranny is new (less than 20,000 kms on it). The vehicle has less than 79,000kms on it.
Its beginning to look like this 2006 CTS (V6 2.8L) is nothing but a big lemon.
:mad:
All the best,
Sarah
GM Customer Service
Unfortunately this leave me with out a vehicle (which i need for work, among other things). And I hate to have to rent yet another vehicle (I've had rentals almost more than this car for the past while) at my own expense again.
Now they say it is the timing chains (or they think it is the timing chains). Unfortunately the vehicle is now out of warranty, and GM is pussyfooting around the issue.
All the best,
Sarah
GM Customer Service