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I can't believe it. It's too late to contact the dealer to get their spin on it since they closed already. Anyone have any answers?
Here's another one with a very in-depth explanation of the Act: http://www.mlmlaw.com/library/guides/ftc/warranties/undermag.htm
Hope this helps refute your friend's ridiculous claims.
I was going to use Mobil 1 from now on but I went to the website to get the recommendations of what oil viscosity was recommended ,the site comes up empty on the CTS. I so wanted to send the info to him also. He told me to go to the Mercedes dealer down the street and get it changed there because I must think the CTS is a Mercedes since that's what they use there.
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