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Hyundai Azera Service
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Comments
Since changing oil at Hyundai Dealership, I've been puking oil since. Brought it back and was told is was residue; however, it's been leaking since Friday. The under carriage of the engine is all wet with oil. Checked the oil level this afternoon and the stick indicates that it's over the full mark. Does anybody in the forum know what damage that could cause??
Report them to Hyundai US Corp. Fountain Valley, CA
Over filling can cause foaming of the oil by adding air bubbles to it as it circulates. The effiency reduces as the breather gets contaminated with oil and spews oil onto your clean engine. It is a poor practice to run with an over filled oil pan.
If not, I would take the car to a reputable mechanic and let him take a look. Just ask him if he can possibly find where the oil is coming from. Not quite sure how knowledgable the oil change techs at Jiffy Lube would be about looking for an oil leak. After all, this is the same place that came under fire for charging folks for oil changes and not doing it at all.
If oil is only on the undercarriage of your car, it could very well be a crack in the oil pan that only lets oil out once the oil pressure is up. If that is the case, the crack will worsen over time. Again...take it to a mechanic and have him take a look.
Also, like dborth said, make that call to Hyundai Corp. and report the issue so that you are on record as having an issue. If it's feasible for you, I would also consider going to a 2nd Hyundai dealer and having them look at it as well.
"Brought my Azera Limited in Friday for my first oil change.
Since changing oil at Hyundai Dealership, I've been puking oil since.
Brought it back and was told is was residue; however, it's been leaking since Friday.
The under carriage of the engine is all wet with oil. Checked the oil level
this afternoon and the stick indicates that it's over the full mark.
Does anybody in the forum know what damage that could cause??"
Joesph,
Did you ever discover for sure what was the cause of your oil leak?
I found oil on my garage floor yesterday and it's been since October 13 when my
oil and filter was changed. Not enough oil missing to register any loss on the
bayonet gauge, just messy. I hate an oil leak especially on a new car!
Found that the oil was coming from the lid of the oil filter. Removed the lid and the oil
filter cartridge and cleaned everything up. The gasket appears to be in good shape.
I tightened the top back on the oil filter as tight as I could with just my bare hands.
There is a figure "25 nm" imprinted on the lid of the oil filter canister.
Do I need to buy a wrench and make it tighter than just hand tight?
I don't want any more mess!
All suggestions and help will be appreciated.
I have done 4 oil changes and only hand tightened the lid with no leak problems.
I'll bet that when you had the last oil change that the tech. did not tighten enough and the screw cap worked loose.
Of all the cars I've owned the Azera is the easiest to change the oil.
Thanks for coming back.
I've hand tightened the filter top as tight as I can with my bare hands and it still seeps.
Not much mind you, but it should be completely dry don't you agree?
Any suggestions?
Should I buy the proper wrench and really cinch down on it, or might that crack the plastic?
Perhaps a new "O" ring gasket? I know that the one that's in there now was new
when the filter was changed as I watched the gas station mechanic change it.
It's a good thing that I run without that cover as I can keep an eye on what is going on.
Thanks Hump,
That would appear to be spot on indeed, as the 25.2 nm figure
embossed on the plastic filter top equates to 18.58652 ft.lbs.
Thanks for the oil plug and wheel nut torques also.
I wonder how tight I am tightening the plastic top with my bare hands? :confuse:
I couldn't find a proper cap-type wrench Sunday, and if I haven't fixed the
leak by installing a new "O" ring gasket, I will buy the proper tool
from the Hyundai parts department tomorrow if it is available?
I think the cap-type wrench is known as a Assenmacher
(ASSHY8815) Hyundai Oil Filter Wrench.
Detailed Description:
22mm Hex drive, 88mm filter cup size with 15 flats
This is the oil filter wrench required for 2006 V6 Hyundai Sonata and Azera engines.
Wish me luck.
I've got a pair of oil filter pliers that I use when I change my oil. It definitely tightens it down more than you could with your bare hands, with a lot less effort too.
I did the same thing when I did my first oil change, I couldn't quite get it down far enough with my bare hands, but with this...I've never had a problem with oil leaking out again. I also, haven't experienced any problems with the pliers messing up the cannister cap as I only grip it tight enough to grab the lid and allow me to twist the cap down. Just a lil FYI.
The mix that you refer to is not the "official" position of Mobil.
Where are these findings published?
Compared to Audi service, this is far superior.It used to take me a half hour just to drop off my car at Rector Motors and they would not do a simple service like this while I waited. and of course it would have cost over $100 .
I continue to be amazed at the quality of this car and the service I get at Camissa in Burlingame, California.It is a very small service department but that seems to be the ticket for superior service these days.
That is way different from not caring about customer service, ripping you off on unneeded repairs, charging outrageous prices, etc. The minor issues I have had and normal service visits have been generally dealt with very quickly and at a fair cost. While I have not needed a loaner with my Azera, they had one for me when needed for my XG, when I left it for the day. I always get a n/c wash, after even a minor oil change, where I provide the oil, and they do the filter and change.
Again, you are one of the fortunate ones and one thing I do believe is a good service department can actually make you regret purchasing a really good vehicle. When you don't get the support you feel you deserve, you're left feeling abandonded. The dealership you deal with is one of those that "get's it" and knows how to keep their customers happy.
Also, it shouldn't take a year or so to get acclimated to a new model. The mechanics go through this everytime there's a model upgrade, it's up to the dealership to make sure their techs stay up-to-date so that the customers are met with solutions rather than questions and uncertainties.
Heck, when the Azera first dropped, I went in and knew more about it than the salesperson did. LOL When I asked about the upcoming Veracruz, he said, "Vera-what???" If consumers can educate themselves, there's no reason why sales and support staff can't do so as well.
all oil changes & scheduled maintenance service includes 120 DAYS of
DRIVE-SURE Benefits. This covers sign & drive road side assistance,
road hazard tire protection & rental car coverage. must sign-in on internet for details
per 2007 az manual oil change drain & refill 5.49 quarts
I don't know if this includes the filter. If you get it done at a lube shop tell them it
take 51/2 quarts.if they put in 5 your a 1/2 under, if they put in 6 your a 1/2 over.
always check the oil stick yourself.
per post 366 my OC&F was $35.17
The service department actually might have been a little ahead, since they also had been dealing with the 300XG for a year. But, like with the Azera, it took them a good year to really have the mechanics "know" the vehicle when an issue arose. (They still have the same service manager they had in 2002). Like you said I am a little lucky dealing with them. First, I really have had virtually NO real problems with either Hyundai vehicle and second, when something has come up (like the limp home code programming on the Azera), they have been more than willing to try and figure it out what the hell I was talking about, and then call me and let me know to come back in and then resolve it quickly.
He doesn't make the mistake of making you feel like an idiot when you think something needs to be done, even when he doesn't really know if there is actually something wrong or needs to be done. He assumes you are correct and then works from that assumption to get info and then try and help you. So, I am more than willing to put up with the lack of immediate knowledge on a relatively new model to have a place I can take it when I think something needs to happen, and they work with me. They don't try to evade and assume that the customer is nuts.
They pretty much do whatever it takes to ensure I'm happy with the service. I mean, they're so good...I'll take my car there and wait for it. In most cases where they say it'll be an hour to an hour and a half...they bring my keys 45 mins later and tell me to have a nice day! LOL
The only time an issue came up was when I went in to get a CV boot replaced. They figured it to be best to change out the whole CV joint...okay, no problem. I get the car back and they're charging me...I was like WTF!!! Come to find out...they replaced both CV joints, and I didn't okay it. So...the manager came out and said he would take care of it. Basically, he wrote it in as a warranty covered issue.
A week of driving and the axel disengaged from the wheel hub. I could have probably taken legal action, but I was blessed that it didn't happen on the highway we had just exited. Imagine THAT happening at highway speed!!! Anwyay...got the car towed back to the dealer (which took a while because that particular day happend to be one of the worst ice events in our area). As soon as I walked in the door, they knew they had to do right by me. They pushed the car in the bay, swapped my tags to the loaner, had me sign for the loaner and told me not to worry...everything would be taken care of. Yeah...they knew they messed up, but they bit the bullet and did what they had to do. Just knowing that I didn't have to put up with an BS or excuses put me in the frame of mind to give them the opportunity to do right by me.
Don
How did the dealer reprogram shift points?
I was not aware that this could be done.
Is the computer memory not continually adaptive?
Does it recognize only the first driving pattern and not readjust to new drivers or new driving patterns by the same driver?
I think the transmission would only re-learn if a driver's pattern changed and stayed a certain way over a period of time. However, I could be wrong on that. I'll check with my service tech on that and let you know what he says.
I'm ready for Spring to get here so I can put the chome wheels back on!!!! :shades:
When I took it in for the settings to be done, I mentioned that the shadescreen sometimes moved or "flopped" a bit on the driver side when going down the road, just annoying when you check the rear view. They replaced the driver side bracket/arm as they thought it was bent a bit. It's back on the road and just like new. Didn't have to fight or argue to get it done.
So far I have had a great experience with service and the sale process at North Scottsdale Hyundai.
It gets better.
Called Hyundai CS at 4:22 -they have no way to call Atlanta regional office and cannot provide me with a phone number. Call the dealer. Called the dealer, SM gave me the CS number in AZ and says he has no number for the Atlanta office. Called the main "store" of which local Hyundai is a division. They do not know how to get in touch with Atlanta either.
Called CS again. They can e-mail Atlanta (it closes in 30 minutes), but no suggestions on how to call them.
Will the guy be there since I have not confirmed I will be? What time will he be there? Why doesn't the local SM know when the guy will be there? :mad:
This is what will kill Hyundai - no matter how good the cars are.
BTW, the other area Hyundai dealer also sells Lincolns and I am interested in the new MKS coming out this summer. 15 minute longer drive, but may be time to switch dealers.
It gets better - again. Just got a call at 5:06 PM from local SM. Somehow he talked with Dist. SM and now he may not show up at all until March 3rd due to rescheduling by Hyundai. Will call and let me know.
Darn, I'm glad I am retired, don't have a job and can just sit around waiting for them to decide what to do.
Actually, the wallow is very much better and the noise has disappeared with the new shocks, but I was hoping for a better ride on rough roads.
I can live with the ride, but I wanted to make sure it could not be made better. If I didn't feel it in the seat back so much, it wouldn't matter.
At least they checked it out.
Sorry to hear about your issues with Hyundai in general, hope you reach a satisfactory resolution.
p.s. just curious why you are posting about the same ride issues in several other topics.
Still hanging with my Hyundai. Only thing I found better was a 64,500 Lexus LS 460 with an actual offer to sell for 62,500. I'll keep the Azera and hope somebody besides ToyoLex offers good cars for reasonable prices.
Thank you.
As it happens, I have the oil/filter changed every 3750 miles, mainly because I did that with my old '90 Accord (I still have it) which uses (leaks, actually) less than one quart between changes and is maybe 3000 miles shy of a quarter of a million miles... :shades: