Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





Ford Escape Mazda Tribute Maintenance and Repair

13839414344133

Comments

  • audia8qaudia8q Posts: 3,138
    Where do you get the idea that sweeping something under the rug would benefit me?? I get paid for service work...I should be thrilled about service problems. So your theory doesnt work. It isnt hurting sales either the Escape/Trib is the best selling small SUV int he world.

    We are well into the hundreds of escapes and tributes sold. So far we have had 1 mazda with the stalling issue and 3 Escapes. All cases fixed the first time. We carry a high line japanese brand that has a car with some problems that are affecting a large percentage of buyers, unlike the tiny percentage of Escape/Trib buyers, but I dont see the flury of misinformation and half truths that I've seen posted on this board...

    So everyone take a deep breath, stop getting all emotional and let's try to report actual facts so people with the problem can get it fixed quickly and painlessly. To continue to report the half truths will do nothing but hurt yourselves.
  • suvshopper4suvshopper4 Posts: 1,110
    I have an answer for your initial question, above.
    And we could go round and round on this some more.
    But, I'll take you up on your suggestion of a deep breath.

    Let the weekend begin.
  • Just out of curiosity, on those 4 stalling problems was it all the same problem or was it different problems causing the stalling? Is it safe to assume Ford tracks all these fixes.

    When I get a car, I expect to have some problems (though stalling without warning is not one I really want). As long as they can be fixed and there aren't too many, I drive away happy. If the dealer tells me the problem can't be replicated, as seems to be the case with several of the posters, then I begin to worry. I know you can't blame a dealer for not being able to find an intermittent problem, but that still won't make me feel better about my car. If this is a single recurring problem, it's going to be up to Ford/Mazda to convince people they've found a solution. Otherwise you're going to have people leaving the service department not knowing if the stalling problem has been fixed or if it is just a matter of waiting until their intermittent problem occurs again.

    As far as how common this problem is, Ford and Mazda are the only ones in a good position to judge this. Your dealership could be having much better or much worse luck than average. You may be in a much better position than the typical poster to judge the extent of the problem, but from a statistical point of view, the record of one Mazda and one Ford dealership with several hundred sales of the vehicles in questions leaves a lot of room for uncertainty. This is especially true if the "bad" ones show up more frequently in certain production runs rather than being distributed randomly or uniformly.
  • audia8qaudia8q Posts: 3,138
    yes, all mfg track problems. they do this via warranty claims.

    We have access to all of our mfg nationwide service related claim info...This allows us to know about vehicle problems in almost any statistic possible combinations and detail. All the way down to color of the vheicle...This covers every unit under warranty in the US.

    Sometime, I will post how the internal process works with a dealer and the mfg when a problem pops up with an unknown fix..its very interesting and maybe help to understand why the fix takes so long and sometimes two or three tries.
  • canadianclcanadiancl Posts: 1,078
    The more I read here the more I wonder if that post of mine you deleted should have been left on :)
  • steverstever YooperlandPosts: 40,129
    Now be nice - dealers are people too.

    Steve
    Host
    SUVs, Vans and Aftermarket & Accessories Message Boards

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • Found On Road Dead... heard that one in the '80's
    I admit I shuddered when I told my brother to
    buy a Tempo - normally we steer away from Fords
    (no pun intended). His Tempo (1992) is still
    running fine (though he's been thru 2 radiators!
    ...may have something to do with leaving it
    parked outside) with over 90K miles and no major
    problems... the Tribscape may be a problem..
    I would like to buy a Trib, since it has the best
    features, power and looks of any of the mini-SUVs out there. However, reading about all these issues, especially the stalling issue, makes me very wary. If the CRV had a V6, it would be in my driveway right NOW!!
  • rfruthrfruth Posts: 630
    Found on road dead (old one) The Escape is a good vehicle IMO, can hardly wait till the hybrid http://www.hybridford.com version hits the street
  • rfruthrfruth Posts: 630
    Fix Or Replace Daily - First On Race Day, guess it depends on how you look at it. Bring on the hybrid Escape !
  • I find it interesting that everyone is referring to these problems as Ford's problems. The last time I checked, Ford only owned 33.4% equity in Mazda, and I can find no evidence suggesting that has changed. The Tribute/Escape is a Japanese engineered vehicle, with a Ford engine. That is Fords biggest contribution outside of assembly of the vehicle. Ford does not own Mazda as far as I can see, and if they do, I would like to know where there is proof of that. They have numerous business relationships with Mazda, and the Tribute/Escape project is one of the biggest. Can anyone shed more light on this?
  • Under Japanese corporate law, Ford owns just enough of Mazda to have effective controlling interest; Ford can override the Mazda board, should it so desire. (DaimlerChrysler owns a similar percentage of Mitsubishi Motors, and Renault owns a chunk of Nissan in this same general range.) The last two Mazda presidents have been Ford guys, and the trend is toward more platform-sharing and other joint ventures.

    As regards the Tribscape, well, it is mostly a Mazda design, but all LHD versions are assembled by Ford. (RHD versions, for Japan and presumably the UK, are built by Mazda in Japan.) Until someone comes up with some credible information that the Mazda-built vehicles are suffering the same problems, Ford will continue to get the blame, at least in fora like these.
  • yes i tell people they were initital recalls.

    Quote#1198
    "1. 6 recalls in the first 6 months"

    Can't wait for the latest copy of the Lemon-Aid on SUV's

    The Escape/Tribute should be a doozy.

    BTW, I had a 4x4 XLT V6 Escape. Got rid of it.

    Also, nobody ever suggested any of the above problems would happen with EVERY Escape. It would be actually better if they did, then Ford could fix them.

    The issue is that the problems effect a minority of Escapes, but too much for someone trying to avoid an unreliable vehicle.
  • Town Hall SUVs Mazda Tribute/ Ford Escape problems
    Welcome richh735 [Preferences] [My Profile] [Logout]

    Mazda Tribute/ Ford Escape problems
    1215 messages,Last post on Feb 04, 2002 at 08:29 AM


    Msg#

    [beginning of discussion][scroll up 20 messages] (1195 previous messages)
    --------------------------------------------------------------------------------

    #1196 of 1215 tbay by tincup47 Feb 01, 2002 (07:48 am)
    BON is hardly an unbiased forum since one of the founders left. Robert Lane IMO is one step away from Weekly World News in his journalistic integrity. His stories are full of holes and filled with half truths.

    --------------------------------------------------------------------------------
    #1197 of 1215 audia8q hysterical by suvshopper4 Feb 01, 2002 (08:26 am)
    audia8q: "Having both Mazda and Ford franchises qualifies me, much more than most, to speak with actual information and real world experiences of hundreds of Escape/Tribute's."
    -Also gives you plenty of incentive to sweep problems under the carpet, doesn't it?

    "The engineers come up with a fix, they transmit it to the dealers who try it and it works....problem gone..if not try plan B. if that dosnt work try plan C. "
    -So, is there a fix yet?

    Like kkcymru wrote, the "only" 100+ complaints to NHTSA are probably just the tip of the iceberg, with 90% submerged.

    "But I'll be glad to let the hysterical types rave on. Remember, some people dont let the facts get in the way of their opinions."
    -And some people don't let the facts get in the way of their own profit.

    --------------------------------------------------------------------------------
    #1198 of 1215 Mass Hysteria by canadatwo Feb 01, 2002 (08:51 am)
    Reason enough not to buy the Escape.

    Lets see:
    1. 6 recalls in the first 6 months.
    2. Fuel smell issue
    3. Stalling nightmare
    4. Failing differentials
    5. Oil light going on for "no reason"
    6. Engine light going on for "no reason"
    7. Failing transmissions
    8. Failing motors (2 in my neck of the woods alone)
    9. Failing steering assemblies
    10. Creeks & rattles
    11. Heavy brake dust (from soft pads)
    12. Air bags failing to go off in frontal collisions
    13. what else did I forget?

    you be the judge.

    FIX THE ESCAPE, FORD!
    FIX THE TRIBUTE, MAZDA!

    --------------------------------------------------------------------------------
    #1199 of 1215 canadatwo by scape2 Feb 01, 2002 (09:14 am)
    you are one of the persons that are pushing this "mass hysterai". Now you have listed problems yet you don't list links backing up your allegations that EVERY Tribute/Escape is going to have these problems... you are going by what you are reading only here at Edmunds. You are bias against Ford/Mazda. You keep beating these issues over and over again yet you don't provide any proof. Once again the recalls, do you tell people that they were in intial production? Do you tell people to go look for themselves on the NHSTA site to see the recalls are limited to certain build dates and lots? Of course not, you don't want people to know this information..... Do you tell people there are NO recalls for the Escape 02 model?

    --------------------------------------------------------------------------------
    #1200 of 1215 canada 2 again by winbro Feb 01, 2002 (09:35 am)
    you got it all right except for one thing

    FIX THE ESCAPE, FORD
    FIX THE TRIBUTE, FORD

    --------------------------------------------------------------------------------
    #1201 of 1215 Acronym for Ford by canadiancl Feb 01, 2002 (01:01 pm)
    Fix Or Repair Daily.

    I first heard this term in the early '70's. So don't hold out too much hope that Ford will fix the Tricape any time soon.

    --------------------------------------------------------------------------------
    #1202 of 1215 suvshopper by audia8q Feb 01, 2002 (02:04 pm)
    Where do you get the idea that sweeping something under the rug would benefit me?? I get paid for service work...I should be thrilled about service problems. So your theory doesnt work. It isnt hurting sales either the Escape/Trib is the best selling small SUV int he world.

    We are well into the hundreds of escapes and tributes sold. So far we have had 1 mazda with the stalling issue and 3 Escapes. All cases fixed the first time. We carry a high line japanese brand that has a car with some problems that are affecting a large percentage of buyers, unlike the tiny percentage of Escape/Trib buyers, but I dont see the flury of misinformation and half truths that I've seen posted on this board...

    So everyone take a deep breath, stop getting all emotional and let's try to report actual facts so people with the problem can get it fixed quickly and painlessly. To continue to report the half truths will do nothing but hurt yourselves.

    --------------------------------------------------------------------------------
    #1203 of 1215 audia8q by suvshopper4 Feb 01, 2002 (02:26 pm)
    I have an answer for your initial question, above.
    And we could go round and round on this some more.
    But, I'll take you up on your suggestion of a deep breath.

    Let the weekend begin.

    --------------------------------------------------------------------------------
    #1204 of 1215 But remember to breathe out though, as Faith Hill would say :) by canadiancl Feb 01, 2002 (06:08 pm)

    --------------------------------------------------------------------------------
    #1205 of 1215 question for audia8q by kkcymru Feb 01, 2002 (07:18 pm)
    Just out of curiosity, on those 4 stalling problems was it all the same problem or was it different problems causing the stalling? Is it safe to assume Ford tracks all these fixes.

    When I get a car, I expect to have some problems (though stalling without warning is not one I really want). As long as they can be fixed and there aren't too many, I drive away happy. If the dealer tells me the problem can't be replicated, as seems to be the case with several of the posters, then I begin to worry. I know you can't blame a dealer for not being able to find an intermittent problem, but that still won't make me feel better about my car. If this is a single recurring problem, it's going to be up to Ford/Mazda to convince people they've found a solution. Otherwise you're going to have people leaving the service department not knowing if the stalling problem has been fixed or if it is just a matter of waiting until their intermittent problem occurs again.

    As far as how common this problem is, Ford and Mazda are the only ones in a good position to judge this. Your dealership could be having much better or much worse luck than average. You may be in a much better position than the typical poster to judge the extent of the problem, but from a statistical point of view, the record of one Mazda and one Ford dealership with several hundred sales of the vehicles in questions
  • maltbmaltb Posts: 3,572
    Ford is responsible for the manufacturing of the North American Triscape, therefore they choose the component suppliers for the vehicle and are responsible for QC. Mazda does have a QC presence at the Kansas city plant but their voice(mostly in a foreign tongue) is often overlooked.
  • varmitvarmit Posts: 1,125
    I understand that a number of people have fixed the stalling issue by replacing an electrical component. Here's my question. What is so different about the new one? Is it a different design, or is it just a matter of unreliable parts from the supplier? Some work, but others don't.
  • maltbmaltb Posts: 3,572
    It's a modified IAC (idle air control) valve. I wouldn't put it past Visteon to put out a few loose spec parts every now and then.
  • bri66bri66 Posts: 220
    ..........Driver Returns On Foot. My 2001 Escape is running great, no problems at all. Sometimes it just depends on how you treat them.
  • steverstever YooperlandPosts: 40,129
    lol bri66, haven't heard that one before.

    Steve
    Host
    SUVs, Vans and Aftermarket & Accessories Message Boards

    Moderator
    Need help navigating? stever@edmunds.com - or send a private message by clicking on my name.

  • Attention high mileage Tribute and Escape owners - I have 30,000 Km (20k Miles) and the front brake pads need replacement and the rotors are wearing too (feel step on edge of rotor through the wheel). Any other owners having the same problem and what is the dealer or Mazda/Ford doing for you.
  • not unexpected as the Escape has fairly soft pads.

    The benefit is very short stopping distances.

    Over 50 feet shorter 60-0 than the Liberty.
  • purpypurpy Posts: 4
    I wouldn't be here if My Mazda hadn't
    stalled out 3 times which was finally
    fixed on the 3rd time. There is a big
    problem with the Mazda's unless they fix it.
    I knew of 2 other people it happened to.
    I would take this problem seriously.
  • Ok all...looking for some advice,

    My Tribute is nearing the one year mark and has less than 6000 miles on it. It has been into the shop going on 11 times. The first time was for a retaining clip in the dash that had been damaged on assembly and was making very loud squeaking noises. After taking the entire dash apart (steering column, air bags, gauges, everything, the dealer was able to fix the problem. Since then there have been so many rattles and squeaks, I am about ready to loose my mind. The latest is a sound coming from the back hatch which sounds like two pieces of metal striking each other. Now mind you, I have not had MAJOR issues like others have had with stalling, etc, but maybe those of use who have Tributes with higher mileage can give me an idea of how their vehicles are faring in this respect and if I should bail from this now. The sad thing is that after saving for awhile and waiting forever to take delivery of this vehicle which I really do love, it is just a major disappointment. Anyway, any feedback would be much appreciated. Thanks much!
  • scape2scape2 Posts: 4,119
    11 times for rattles and squeaks? I own an Escape and so far so good for me. My complaints are wind noise. I am an engineer and have been contemplating on how to remedy this problem myself. Basically I am going to add gasket material around the door sealing areas and insulate my door panels more. Sorry to hear about your 11 times to the dealership. Its going to have to be your choice as to whether you keep the vehicle or not. I would get around the net and visit other chat rooms. Overall the Trib/Escape are proving to be reliable, contrary to popular belief... There are thousands of happy Trib/Scape owners out here.....
  • I totally sympathize with user "jmltrib". I have owned my Tribute DX_V6 about 15 months and been back to the dealership for repairs about 15 times. I have had a headlight replaced 3 times due to condensation collecting under the lens. (Faulty seals?) Also, took about 3 or 4 attempts to get rid of the squeaking inside the dashboard. I guess it was also the retaining clip. Then I also experienced the "gas smell". Turns out that was a faulty intake valve. To top it all off, I had to have the entire dashboard replaced due to improper sealing of the finish layer to the foam padding underneath. This has been an absolutely aggravating experience. I will never buy another Ford product! It's no wonder that company is on the financial ropes right now. The quality is so inferior to the Japanese products out there. I have been in communication with the Mazda Consumer Compliance department, but so far nothing concrete has been done other than that they extended my warranty to 5 years as a gesture of good faith. I want them to buy the car back. I have been shopping for another SUV, but deep down I just don't want to let Mazda off the hook that easily. One more headlight replacement and I will qualify under the North Carolina Lemon Law. If you are thinking about buying a Tribute/Escape, I would highly advise against it...or any other Ford product for that matter! FORD SUCKS!!!!!!
  • scape2scape2 Posts: 4,119
    I feel for you. But, to advise againts buying a Ford/Mazda product?? There are thousands upon thousands of happy Trib/Escape owners out here, (me for one). I have had my Escape in the snow, on logging roads to my favorite fishing areas, towing my jet skiis and its been a wonderul, reliable vehicle. Ford is not all to blame for your problems either. Mazda had a huge influence on the design/build of the Escape/Trib, Mazda is Japanese. Also, I realize your angry and upset over your lemon, but to claim Japanese have all the quality/reliability wrapped up is wrong. Please visit www.msn.com and see the reliability data for all models/years and compare, also have you read about the huge "sludge" problems on Toyota's?? Toyota has acknowledged this problem... All car makers have thier problem children... Get out on the net, visit other chat rooms, there are plenty of angry/upset owners of Toyotas/Honda's, Nissans, BMW's, Mercedes...Peace...
  • I appreciate the feedback. I take my 2001 Tribute ES in for the 12th time tomorrow. I figure I will give them one more chance to fix this and if they can't get it right, I'm trading it off. I understand that there are many thousands of satisfied owners out there, and I am glad for them. From my point of view however, this level of quality in the year 2001 is inexcusable. I'm well aware that there are problems with any brand of vehicle out there; however, I don't think it's OK to be content saying..."Well Toyota has this many problems and so do we, so that's OK". (i.e. their build quality is just as crappy as ours but that's just the way it is) But again, that's just my opinion. Any further feedback would be appreciated. Thanks again!
  • Tha bottom line Scrape2, is that the Tribute is manufactured and assembled in KC, MO in a Ford plant, by Ford employees, using parts and accesories(ie. headlights, clips, dashboards, intake valves) also manufactured by Ford. My personal experiences tell me to buy Japanese next time. My last car, a '92 Toyota Paseo(also a first year model) was still running like a top with 130,000 when I traded it in.(Yes, I feel foolish!) I can count on 1 hand the number of times I had to take it to the dealership. Twice, I believe! Also, my wife drives a '96 Honda Civic with about 70,000 miles on it. Purchased new, and been back to the dealership just once! Quality and reliability like that has never come out of American car plants, I hate to say. I wish it did.
  • baggs32baggs32 Posts: 3,210
    Purpy,
    Our Escape stalled for the first time last week, and I'm planning to take it to the dealer because they told me that they are fixing them by upgrading the engine computer program (ECU, ECC, something like that). They've only had two or three of them come in with the stalling problem so I was wondering if that's how they fixed your Tribute too? They seemed pretty confident that it would work, and they are not replacing any of the other parts (IAC, etc.) because they had been unsuccessful in doing so with the others. Anyone else have any advice? Except for you gromoe. I just wanted to tell you that we too have a 96 Civic EX which has been to the shop several times for small (but expensive) problems and recalls. $400+ to replace the window track in the driver's door that just decided to break one snowy day does not fit into my definition of high quality. You see, Honda's have problems too. I think you should also know that your Civic (and most other Japanese cars) was built in the USA where, according to you, quality and reliability do not exist. I don't want to start a "which one do you think is better" war here. I just thought everyone should see the other side of the story too.
  • I'm curious how many miles you had on the Escape before the stall and under what circumstances? You ought to report that to the NHTSA site...
Sign In or Register to comment.