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If any of you beleive that Ford is going to come up to the plate or even let you get to anyone higher than the GM of a dealership, please think again and file with the NHTSA. You can see the actual complaint on their site, but at this point they are only showing something over 200 filed complaints out of more than 25,000 of these vehicles that may or may not be on the road.
Good luck and a Happy 2010......
Okay, I think must be a fluke and my wife says no, it has been doing this about every few miles for the last 3 weeks. She thought it was sliding or jerking due to skidding on pavement.....NOT THE CASE. It happens a few more times.....about 5 minutes apart on a 60 mile trip. All of a sudden, again the van lurches and put us IN A SPIN AND OFF THE ROAD. Thank God, My wife and my 9 year old son and I were not hurt. I got composed and thank God again that I was able to pull back on the road and get home. I immediately googled the issue and got to this web site and started reading.......I am of course PISSED to see the frequency of issues. Question is, Is this what everyone encounters before the tranny just gives up the ghost.....It will run fine and hiccup about every 5-10 minutes with a missing type jerk or lurch and then smooth as can be for a few more minutes. Is this only temporary to a fully blown tranny......? Is this the same symptoms as everybody else? Please respond if able to...Thankyou all and also thankyou Ford for showing the world and us your quality...>: ( :mad:
Because this vehicle has a design fault, water intrudes into the PCM (power control module) which creates all types of problems. The dealership, after numerous attempts, could never correct the problem.
As you know the other design fault is the transmission. I do not know if the PCM and the transmission issues are connected, but I believe that the NHTSA investigators are researching this.
File a complaint with the NHTSA, The Center for Auto Safety, and Ford. Educate yourself on your state Lemon Laws.
Good luck!
Thank you so much for mentioning the caliper. I have had a scrapping noise on the drivers side tire for quite some time. "When it was under warranty I had it in twice and they said they couldn't see anything wrong and couldn't hear it. Yet, every time someone drove with me at low speeds they could hear it. I will have it checked out. Of course I'm out of warranty now.
There are 3 PCM's????? I had one fixed about a year and a half ago and have been having no issues since. I didn't realize there were others that could be leaking too. Great!
On a positive note I put some new tires on last night and it is riding much better and actually can move on ice and snow. That is until the tranny goes.
I came across this forum some months ago and was reading all the posts on these failures. I convinced myself since we were keeping up with 30,000 mile transmission service we shouldn't have any problems. We really wanted this van to last. Now I'm convinced all the maintenance in the world won't help these transmissions!! We've wasted over $450 dollars maintaining this transmission. I hope the replacement is more reliable than the original. I don't see how Ford can expect people to continue buying their vehicles. It's obvious they don't care about their customers safety. Bragging that you build a safe and quality vehicle is one thing. Backing up and fixing your mistake is even better.
I submitted a report with NHTSA and contacted Ford. I'm hoping some good will come out of the NHTSA investigation before something terrible happens.
If Ford would of stood behind their product, I would still be a Ford customer. However, Ford has lost more than one person as a customer, and all those customers will add up to a large sum of lost sales ($$$$).
Then we had it replaced, and that one went!!! We're still 1/12 years out on the loan so we're stuck with this trash. I honestly don't know how these people at Ford sleep at night. They would gain so much more by doing the recall before being forced to do so. Forget their gain, acting now may save loss of life. Unfortunately, in this country, we're a dime a dozen. Business calls the shots.
For the people, by the people. As a collective group, I believe that we need to push our legislators to strengthen consumer protection laws. Federal laws need to be written to stop this type of scams by corporate America.
"Let them crash and burn" may be Fords philosophy, but they can only push it onto us if we let this stand.
We do need to act because the life we save may be our own.
Then I put in the info for our 2004 Tacoma truck. A two door, two wheel drive, extra cab, automatic with manual locks and windows. Truck has just under 95,000 miles and had a sticker price of $17,000. Trade in value is $5400. A $14,000 difference when new. Now the truck is worth more than the van? It really says alot about Toyota.
Please forward a letter to the Ford corporate offices at the following address for
further review.
Ford Motor Company
Product Claims Department
P.O. Box 70
Dearborn, Michigan 48121-0070
Nadine and everyone else,
What more do they need to know? What a bunch of nitwits! I wonder how many more families will be put in harm's way while Ford conducts "Further reviews." Unfortunately, this is how this game is played. The corporation drags its feet, conducts "reviews", stonewalls the authorities and delays action, voluntary or otherwise as long as possible. In the meantime, families like ours continue to be in grave danger. Don't they understand that, the longer they stall and treat us like we're stupid, the more resolved we become to see this through?
Keep up the good work, everybody. We have the momentum now.
Jim Genovese
Annapolis, MD
1.) Ford must be feeling some heat because, obviously, the dealer first tried to give you the party line but when you let them know that you know better, the dealer got defensive, and,
2.) Ford still doesn't get it and they are sticking with their inexplicably arrogant and short sighted approach to this issue.
Nadine was so right when she postulated that, instead of being a story of corporate greed and arrogance, this could be a story of integrity and redemption.
Hey Ford, how do you want this story to end?
Does Ford really care how this story ends? When I tell people my story, they know the Pinto one - Let'em crash and burn. So, does Ford really care? I think not because they would have already corrected this situation. I believe that they do not care how much it cost hard working Americans. I believe that they do not care if it cost people the safety of their families. There has already been one accident on a bridge where three have been injured.
There is an old saying - what goes around comes around.
I was just listening to a piece on NPR that stated that in the next several years, the car manufacturing business will have well over nine major companies. No longer will it be the big three (Ford, Chrysler, and Chevrolet). Too bad for America because we will all be driving foreign vehicles. Where will our manufacturing base come from in this country? Where will our jobs be in the future?
In 1980 gm had done me wrong, and I swore never to buy another gm product. A promise I've kept so far. Too bad ford... I tend to keep my word... no more fords!
Fortunately, many of the foriegn car companies are building plants in this country to meet the sales needs of former gm, ford and Chrysler customers.
The amount of debt we owe to other countries will sink us and the next generations for years to come. We need better quality American products, now!
Thank goodness that I had not dropped the collision insurance off of the van. My torque converter failed in June with only one more payment to go. I made the last payment while it was sitting at the Ford dealership being repaired.
I decided to invest $1700 servicing my 1993 Honda Accord with 250,000 miles instead of buying a new car and having a car payment. I know it is dependable.
Good luck you guys. Hopefully you will get a recall soon.
Keep us posted on your repairs.
Jim Genovese
Annapolis, MD
Thanks to the Ford Motor Company, I am broke. I had to take out savings to pay for this, and since I still owe more money than it's worth, I had to pay for it - I didn't have a choice. Normally it wouldn't bother me, but this is obviously a known (and ignored) issue.
I will NEVER buy another Ford vehicle, EVER!
As a side note, I found out that FORD is actually an acronym. Found On Road Dead. LOL
Adrian Jara posted a poem, "Go to ford, buy the best, drive a mile, then walk the rest!"
FORD spelled in reverse-Driver returns on foot
I am sure that we all can come up with some other select word that we use when we speak of Ford.
http://www.daccoatparts.com/customer/index.html
We immedialy went to the web, found this forum and many other postings and were furious. My mechanically inclined husband decided to investigate the PCM based on the posts here. Foud the TSB with detailed instructions. Took it apart and it was full of water. We dried it out with an air compressor and put it back together. The car started and ran like a dream for about two weeks (and several rain storms later) no slipping, etc. It then sputtered and died on the road. We had it towed to the dealer. Same story there acting like they never heard of this .We came prepared with the TSB on the PCM part and insisted they investigate the PCM (if it were tranny, we may not have had it working perfectly after drying the PCM). They said they wouldn't know if the problem was the PCM or the transmission unless they worked on/replaced either. They found it hard to believe the PCM would cause this issue even though the TSB clearly says this affects the transmission. We insisted they try replacing the PCM first (only a couple hundred dollar repair - small compared to a tranny) and we would go from there. They replaced it and performed the TSB procedure and the car ran like a dream and has been for 10 months (through the snow, rain, etc.). There is no guarantee that this will be a long term fix but it has been good so far.
The dealership may not be aware of the impact of the PCM on the transmission or even know to check it, Go prepared to discuss. They may be quick to say transmission when in fact they may not know.
Keeping my fingers crossed .
The next day I was told that the transmission converter pump shaft was damaged and would be about $2500.00 to repair, but he suggested if I was keeping the car a rebuilt trans was a better choice because of the 36 mo./100,000 mi warranty, After looking into any possible Ford warranty coverage I learned that the '04 models were only covered by a 3 year /36.000 mi warranty. ( no additional power train warranty ) My car had 80,000 mi.
Like others have posted I still owed 2 payments on a car that was worthless unless I fixed it!I dont know how a finance company can lend money on a car that wont last the term of the loan.
I then tried to find some one at Ford to listen to my online complaint, thats when I stumbled on this forum and all of you fellow screweeez!
I am sending a letter to Ford and to the NHTSA. I dont know how much good it will do , but like a previous post said its just another brick in the wall....
Keep you posted.
Please file an online complaint w/ NHTSA and also the Center for Auto Safety. We need as many bricks as possible in our wall. Good luck and stay safe!
Jim Genovese
Annapolis, MD
I do not believe that this is all by chance.
NHTSA has the entire TSB so if you need it, you can still find it there, but the other site - well .....
United we could be a very loud voice that other would hear even FORD! I have not given up. Together, we could make Ford give a crap because we do matter, our families matter, our lives do matter!
If your cause is just and right, NEVER, NEVER GIVE UP.
Jim Genovese
Annapolis, MD
">Freestar/Monterey Power Steering Line Inspection
Certain 2004 Model Year Freestar and Monterey Vehicles-Front Wheel Hub and Rotor Replacement Certain 2004 Model Year Freestar and Monterey Vehicles-Front Wheel Hub and Rotor Replacement
Just frustrating Toyota gets it..... :mad:
First of the year, the Freestar had it's first accident because of these problems. Four car accident in which three people were injured - thankfully not seriously. Ford may be starting to listen now, but they really do not care about the people in these vehicle.
Bottom line is the $$$$$$.