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Ford Escape Mazda Tribute Maintenance and Repair

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Comments

  • galvanggalvang Posts: 156
    Its too Bad. Its such nice looking SUV. I got this from WWW.Blueovalnews.com. This time its the suspension, where corosion can weaken and eventually snap the suspension. Go over a bump or a pot hole may cause the suspension to snap.

    This further solidifies my position in not obtaining one. Since Ford is the owner of Mazda I put major responsibility on Ford. They should have done more testing prior to shipping the SUVs out into the market. In the long run this will only hurt Ford/Mazda reputation as being a quality car Mfg. When I was at the Ford dealer, it was a ghost town. Its not just the Escape with Recalls its other Ford models as well. The dealers are P*** Off at Ford Corporate. The Mazda dealer was normal in terms of customer turn out. Good Luck, you will need it.
  • I believe the lack of quality at Ford Motor Company can be directly credited to Jac Nasser, President and CEO of FMC. It's my understanding that the engineering staff at FMC has be cut to the minimum (or further) to reduce costs and increase profits. I also believe that cost cutting of materials and components as well as quality control has also been high on Mr. Nassers list of thing to do at FMC. Profits will not go up if car buyers go elsewhere.
  • (Item # 21) The release, dated yesterday, said "Certain 2000 Ford Escape models built from January 31, 2000 through July 26, 2000 will be recalled for front sway bar replacement. Certain affected vehicles were built with a front stabilizer bar that may have a high stress concentration and corrosion near the right hand attachment clamp. At the point of high stress, the powder coat paint may peel off, exposing the metal surface. With the powder coat paint protection absent, the stabilizer bar may rust at this location. The stabilizer bar is weakened due to corrosion and may eventually fracture. The potential for a fracture is most likely to occur at high mileage, during significant off-road use, and/or at a point in the vehicle's life outside of the warranty period." What is troubling are the words "high stress concentration." I am not an engineer, but this means too much energy at a point where it shouldn't be. It does not indicate the effect of the sudden loss of the stabilizer bar on control, but it could occur at a moment of "high stress", i.e., cornering, the worst possible time. How is this defect remedied by the recall or in subsequent construction? Was the stabilizer bar redesigned/strengthened? I sure would like to know before I buy a Tribute. If I owned one, I would be on the phone to the dealer asap, whether or not I was in the recall.
  • csapm3csapm3 Posts: 6
    I have 700 miles on the truck. The smell seems to be less concentrated and occurs less frequently. I hope it's just some shipping chemical burning off. I will keep my eyes on it and keep you posted. We plan to put about 300 miles on it this weekend - I'm very excited. Outside of that smell the truck has been trouble free and we love it! Does anyone find a thumping when the left side of the car hits a bump. It's only on the left side and is no big deal it just sounds like a muffled thumping.
  • Now, I probably am coming in to this way late, but isn't it just possible that the exhaust smell is the catalytic converter "breaking in", so to speak? I know every new car I have test driven (and by test drive I mean push and push HARD) has had that exhaust / burning smell afterwards.
  • galvanggalvang Posts: 156
    I am an engineer but not an expert in suspensions in autos. But do have the fundemental knowledge in chemestry and physics to know what is going on here.

    High stress concentration maybe indicative to high speed cornering, potholes, bumps at a certain point where the stabilizer is weak. It seems the problem is more long term than short term. Depending on the type of corosion, the thicness, and the material of the stabalizer bar its an issue that may happen later in life after the warranttee peroid. Which is only 36k miles. It would seem from the effective dates of the recall that Ford knew about it in advance and have implemented a fix as of July 26. You are right I would like to know what was done to impliment the fix. Some of these car MFGs do not give out the whole facts and ramifications of the recall and leave it up to he customer to find out.

    With all the recalls No thanx. FMC/Mazda needs to clean up its act. They need to avoid these types of issues before they ship it out to market. Going after BMW X5 or a RX300. Good luck Slick.
  • tomsrtomsr Posts: 325
    Ford has used it's dollar sign to build this SUV.
    Power is the appeal,but they skimped on the
    details which will bug you after the new wears off.Maybe it's time to not get starry eyed over it
    to the point of paying more than you need to.I
    have an Acura Cl which I love and if Acura had
    a wagon I'd have one too.
  • I am looking for more information on the fuel smell. I just bought a Tribute and noticed the smell when I started the vehicle with the AC on. Please respond with any info as well as recall information
  • Xena60c: We just took our new (2 weeks) Tribute ES 4wd to the dealer today because of the fuel smell. It turns out it was the fuel injector o-ring which was leaking. They need to remove the intake manifold to get to the injectors and must put new gaskets on the manifold to put it back. Trib is out of service for 1 day but the dealership gave us a new DX Trib as a loaner.(too bad, no leather)
    I've had great service from the dealership in the past as I've owned 4 Mazda's and I trust their workmanship and honesty. I went into the new Trib knowing that there may be problems as it is the first year of a new model and we have one of the first ones off the assembly line. Overall, it is a great vehicle and yes, the wind noise is higher than expected.
    FYI: We traded in a Subaru Outback for the Tribute
  • abzabz Posts: 13
    I agree with the posts above about complete lack of quality. I was very eager for the Tribute/Escape to hit the market, and have been following all news eagerly for the past year.

    My reason for replacing my current car is the fact that we just had our first child and I wanted something larger and safer to transport her around town. Unfortunately, steering wheels falling off, rear wheels separating, sway bars snapping, fuel leaks, and sticking accelerator cables don't instill confidence.

    I hope the bean counters at Ford quickly realize the mistakes they have made and fix quality so the Tribute/Escape lives up to potential. Unfortunately I will not have the patience to wait for year two to see if they can get it right. I am ordering a Subaru Outback very soon. Yes, the style is not the same, and towing capacity is smaller (2000 lbs vs 3000). Still with the manual transmission I will get 0-60 in 9.1 seconds vs a quoted 9.0 with the auto Tribute. Also, the Outback is a much plusher vehicle with a tremendous safety record.

    I hope someone at Ford stumbles across this post. As a marketer, I would like to say you screwed up this launch "in a big way." I finally know why people claim FORD: Fixed Or Repaired Daily.
  • Hey, buy whatever you want, but this kind of ill informed rant against Ford adds nothing of worth to this thread. Instead of reacting hysterically to the fact that there is a recall, learn the facts of the recall. Then consider that these are cases of could fall off, or could leak, or could jam. Further, the number of units affected has been very limited.

    What these recalls really indicate is that Ford did encounter some production problems, and they have a procces to correct them.
  • I think I have heard that Ford has one highest owner loyalty rates in the business. I have purchased 3 new Ford products and have not had any problems with any of them. One of them was a 1994 Mustang (The first year of the new design)I Never had a problem.
  • alexpalexp Posts: 70
    All cars can be affected by recalls, but NATURE of the defects makes the difference.Rattling door handles or peeling paint, may be annoying but will not cause accidents. Streesed sway bar is an indication of the bad PROCESS or MATERIAL, not just bad part. Soft (unhardened) steering wheel nut is an indication of the bad PROCESS and LACK OF CONTROL. Rattling door handles will not sent you to the hospital, where exploding fumes from the fuel leak, stock trottle cable or wheels peeling off will send you and people around you not only to the hospital, but maybe even further. I don't think that anybody is bashing Escape, because Escape is a great vehicle. However, there were very few vehicles that had 3 UNRELATED SAFETY recalls DURING THE PRODUCTION and 4 SAFETY UNRELATED RECALLS in the first 6 months of production.
  • ruahruah Posts: 1
    Does anyone have any info on what safety rating (5 stars?) Ford expects to earn for the Escape/Tribute? Thanks.
  • drew37drew37 Posts: 62
    I'm getting steamed about how people have let Mazda, Ford, and their dealers off the hook on this Triscape thing. People keep complaining about the fuel smell. If you read the nhtsa recall report for the fuel line problem you will read that an indication that this fuel line problem exists is a fuel smell. This affected about 5500 or so Tributes. If your dealer tells you they checked it out and everything is fine, and you still smell fuel (and not just that "new" smell of an engine breaking in) then what do you think it might be? THE FUEL LINE PROBLEM. It could be the smallest leak with no visible signs of liquid fuel. If I had an actual fuel smell I would demand that the dealer change the line. Don't take their word for it. They will lie until they can lie no more. Gee, I wonder what that fuel smell is in my brand new car the has had a fuel line recall? DUHHH !!!!

    And while I am steamed, I have to comment about the guy who let the dealer slip in an extra $299 (or whatever the exact amount was) at the very end of the deal at signing. This is nothing personal against this guy, I'm sure he's a nice guy and all that, so please don't take this personally but, HE LET THE DEALER GET AWAY WITH IT. HE PAID THE MONEY !!!!!! Instead of getting up and walking out, HE PAID THE MONEY!!!!!. The dealer told him that "everybody was paying it", if he didn't charge him he would be "liable for a class action law suit". HE DIDN'T LAUGH IN THE DEALERS FACE AND GET UP AND WALK OUT. HE SAID OK, AND HE PAID THE MONEY !!!!!!!
    People, when you buy a vehicle YOU are in charge of the deal. It kills me to hear that someone let these scummy salespeople get away with this BS - and even when they know it is BS. GET UP AND WALK OUT (and while you're walking check and make sure you still have your wallet), AND YOU WILL SEE HOW FAST THEY CHANGE THEIR TUNE. In all fairness I must say that I have known many honest and trustworthy car salespeople. Okay.....I feel better now.
  • Drew37, calm down, breathe in, out, in, out, count to 100. Okay? Feel better now? Good.

    Another possibility for the gas smell (hopefully not another recall) is a faulty O-ring on one of the fuel injectors. I read a post on the Yahoo boards from someone who had the gas smell problem and replacing the o-ring was the solution for their vehicle. IT WAS NOT THE FUEL LINE. At least people now can suggest something else to look for if they have the problem.

    By the way: I did walk out of two dealerships before I found one willing to sell at the price I wanted. I am still awaiting the arrival of my Trib.
  • Drew, thanks for stating (ranting) what I have been thinking.
  • drew37drew37 Posts: 62
    the official report says, "The O-ring seals in the fuel line connector at the outlet end of the fuel filter were damaged when the line was connected to the filter during vehicle assembly. In some cases this damage could result in fuel odor, or possibly in fuel dripping from the connection"...... "Dealers will inspect and, if necessary, replace the fuel line".....
    You don't think for one minute that a dealer is going to replace the fuel line unless they see fuel dripping from it do you? Maybe to get a better view they need to light a match.
  • Dealers and mechanics make more money replacing parts than checking for leaks. I work for a company that supplies ford dealers - so far every escape has had its fuel line and sway bar parts replaced - 100%.
  • crum2crum2 Posts: 1
    I'm glad I didn't buy the tribute I had my eye on recently...At first< I was mad...3 trips to y local dealer and they didn't even have a brochure available...finally after some research, I decided I had better test drive the vehicle...well, wasn't I surprised...I have waited 3 weeks and I still haven't been able to test drive...apparently, the tributes are in such demand..they are all spoken for prior to even arriving at the dealer....well, after reading about all the problems the new tributes are having...I am grateful that I didn't jump the gun...so to speak....I wouldn't buy one now if the chairman of Mazda/Ford came to my front door!!! Thanks for all the info...this site saved me from making a very costly mistake.....
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