Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
The water gathering on cill was resolved but now it is entering the car footwells the very thing I was trying to avoid.
There was also an annoying plastic/rubber squeak coming from the rear nearside which was also "resolved".
Squeak returned after two weeks and water has also started to enter the boot.
Phoned VW dealer yesterday who have promised to phone back with an appointment to return vehicle for rectification.
I have owned VW's before and have had nothing but praise for their build quality and reliability but I am not prepared to keep returning the vehicle to the garage and will threaten a last chance to get problems resolved when I speak to them on Monday.
Mike
http://forums.vwvortex.com/zerothread?id=3087297
Anyway, having told them that I didn't want the car if it leaked, before I ever bought it, I took it back for an "assessment." Sure enough, it leaks. (duh) Based on what I've seen posted here and elsewhere, that is very BAD news... I am forever hopeful, though. Has anyone out there had a situation where the car leaked for a while, was fixed and then never leaked again? I haven't yet seen any posts to support that as a potential happy outcome. I LOVE the car, but for $40k I don't want something that leaks, smells and will not hold its value.
Another question, has anyone on this blog tried to get VW to take a leaking car back? We only put about 30 miles on it (drove it home and then ">back to the dealer). I'm more than willing to hire a lawyer and fight this, if only on principle. I'm just curious to know if others have found that VW stands behind the cars they sell or if we should get ready to do battle... [I soooo hope that they play this straight up....]
Arlingtonian
I've started lemon law proceedings and we'll see what happens.
The last thing I have to say is that the BMW 128i cabriolet will be in the dealerships this week with a 31ish sticker. If my arbitration is successful I think I'll get one of those.
Don't know about "this week," and its like $34k with a manual trans and doesn't have a retractable hardtop like the Eos. But, yeah, should be a nice vehicle, I think.
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
Just to update you, the water problem with my roof persisted even following 4 long periods with the supplier when the changed all roof seals etc.
My car leaked water into the top of both door windows. This happened when driving at motorway speeds in windy wet weather.
Easy to test if your car leaks, just point a hose pipe at the windscreen pillars, at an angle from the front of the car.
My car has now been returned to VW and replaced, but decided not to have another Eos.
It is a brilliant car to drive, good engine and gearbox and very comfortable.
Unfortunately my car had a roof problem.
Good luck
Ed
When I mention it to the dealers, they usually tell me the usual - that they haven't heard of anyone having any leak issues or having to lube the seals.
One dealer told me the reason the roof was leaking was because when the EOS's were shipped over, they put "shimmy's" in/on/around the roof to keep it tight and in place. Then when the cars were delivered, the dealers supposedly forgot to remove these "shimmys" and it left a gap and that is where the water would seep through. I don't buy this story (unless that was the case with certain EOS's). After reading about the success people had with VW lubricant (part number G 052 172 A1), and lubing the seals, it's obvious there is more going on here than"shimmy's."
I've been visiting the local VW dealer and test driving different EOS's. The first test drive was in a real bad rain storm (great day to test drive and check for leaks, right?). There didn't seem to be a problem with leaking but I wasn't aware of the leak issue yet until I came home and starting researching the car.
Went back to the dealer on a sunny day and, of course, put the top down. The ride was nice. Drove it again with the top up and I could hear a high pitch whistling sound. Air was coming in from somewhere. Ahhh, the joy of convertibles.
Went back a third time on another rainy day and started looking inside each EOS to check out the interiors. They all seemed to be dry inside, except for one. It was the V6 version. I doubt that has anything to do with it but who knows? I told the dealer that this particular car was wet inside but he pretended not to hear me. At least I had proof that this really does happen (to a brand new car, no less!). I even emailed the vwvortex.com Eos Roof Leak Article (http://www.golden-hind.com/eos/EOS_ROOF_SEALS.pdf) to the dealer but he didn't respond or acknowledge it. When I emailed another dealer about it, he reminded me about the 4 year/ 50,000 mile factory warranty and that any repairs would be covered. I asked him if the seals would be lubricated before delivery of the vehicle and he said yes but I think he was just appeasing me. I also asked if seal maintenance is part of the routine service schedule but he didn't really respond to that either and reminded me about the warranty again.
All this said, I'm still thinking about getting the car. I just wish VW would get their act together and fix the darn problem. Or at least make it mandatory that VW dealers lube the car's seals before delivery, add it to the routine maintenance schedule, and offer a free bottle of the VW lube just in case and whatever else will help the matter. I'm wondering how many of the '08's (usually manufactured in 2007) were effected. Is it really the year or is it just pot luck?
And the cars. They don't seem as reliable anymore. I love my VW but it's almost time to trade it in and I'm afraid to get a new one. Seems like the new ones are being made cheaper now. And I really hate how they force you up to the next trim level just to get a sunroof or some other feature you would normally find standard or typical in another make.
Just my two cents.
After a bit of discussion with the dealer, who denied they'd ever heard of the problem, (and a very firm statement that I wasn't about to keep this car) they swapped it for another. When I went to pick it up, I saw another one right out in front of the dealership that had the same interior fogging problem. I pointed that out to them, and they seemed surprised. :mad:
I made sure that the new one came with a return guarantee if I was not 100% convinced that it didn't have a leak problem. It seemed to be better - at least it didn't fog up and the inspection sticker seemed not to have been exposed to moisture. So I took it through a car wash, just to be sure. Not a high pressure one, but just a normal car wash. (For $40k, I expect my car to withstand a carwash...). Guess what? It leaked! A LOT!
I took it back and they refunded my money. I'm only glad that I was dealing with a very highly reputable dealer. It could've been MUCH worse! If you'd like to know who they are, send me an email.
In the meantime, I will wait another year. I love almost everything about the car, but can't deal with leaks. Period. Non-negotiable. If they don't fix it, I'll probably end up buying the Volvo C70, even though its performance is not as good and its price is higher. At least I'll be able to drive around in nice clothes, not have to smell mildewed carpet and not feel guilty when I sell it to someone else after a few years...
It's really too bad. VW can do better than this. Every other manufacturer of a hard top convertible has figured this out, they should be able to as well...
thanks for your post. yes, i would be interested in hearing which dealer you used. your email is listed as private and i'm not quite sure how to get in touch with you so i will await your response. thanks!
I took the car back to the dealer immediately and they verified that it was indeed leaking agin. They immediately offered to put me in a new Eos. I told them that I had filed for the lemon law and they knew it as VW had contacted them for the service records. The top did go down at the dealer though. I'm now waiting to hear from VW directly and see how they plan to resolve it.
I have a little racing expierence (SCCA ITA RX-7) and I think that all the problems stem from body rigidity. When it went in for the repair they adjusted the doors on the car. The hood also looks out of alignment and the flaps hang up. I can also hear the top clunk entering and leaving my driveway. Which all kind of point to the body flexing.
I drove the 1 series and it is a nice car and it is 34k but so is a well equipped Eos.
I solved my leak in the a-pillar.
Between the connection roof and the selenoid (drainage) is under pressure, by gluing the selenoid it will avoid this pressure and the leaking stopped for me...
Eddepet
also see http://forum.eos.crouze.com/viewtopic.php?f=16&t=330&st=0&sk=t&sd=a&start=15 for photos">
Wondering if anyone here has a leaky 2008 EOS manufactured in 10/07? Dates are located inside the drivers door jam. I don't personally own an EOS but was considering it and saw one with that date and am wondering if anyone had problems. Thanks.
I'm driving a '07 Eos and it's been problem/leak free, and all winter it was parked outdoors in the Great Northwest.
I'm sure (as with other makes) there are problem vehicles out there, and I hope those owners find relief.
But typical of all forums, the unlucky few come to vent, most of us are too busy driving (with the wind in our hair).
~Lash
There's also some clicking noises coming from behind the center vent area and they tell me that's normal... I've had many cars and I've never had this kind of noise!
We also had a leak in the pillar that was fixed (had to pull out the seats and replace all the carpet pad too), and the radio keeps fading in and out for no reason. It's not like our Audi A3 that purposely adjusts when the engine gets louder, etc.
I got my car in May 2007. All this started around October 2007 and it's not been resolved. It's spent just over 45 days in the shop, with one visit being 28 days (excluding Sundays). VW America even reimbursed us for one month car payment because it was in the shop so long.
I'm so ready to just have them buy the car back and go to a diffrent model. It's so bad that VW was going to pull the dealership franchise (the only one in town), but now they've been bought... I hope the service improves or we'll sell our Audi too!
I'd love to hear from anyone else with all these Eos woes!!!
As I was complaining the Service Supervisor came over and said that it was unacceptable and that he would take over and resolve the problem. He too hunted and poked and then came back to me with a question. "Do you take this car to a car wash." Answer: "Yes, when I cannot get to it." Supervisor "Thats the problem."
According to the Service Supervisor, the rattles and creaks are coming from seals that lack lubrication, if not dry, made worse and accelerated by the car washes. He then took the car back to the service bay, sprayed silicone on every seal and low and behold problem resolved. He even gave me can for my troubles.
In short, the creaks and rattles are now absent. Ok, not an rocket science answer, but right on target.
Do a search and you'll find the stuff... I've got to get to work.
Glad you're enjoying your car!
http://forums.vwvortex.com/zerothread?id=3087297
My mother is interested in this car but I became concerned about all the water leak reports. This seems to reliably sort the problem. I think avoiding automatic car washes and pressure washers is wise with this car.
Onwards for a test drive soon.
Good luck everyone, keep pestering, do not let the bugg--s get you down or get let them get away with it.
I am now shopping for a new attorney because I don't even want another EOS, I want something else.
Once I find an attorney i will post the process.
I've got a '07 and she hasn't leaked a drop (fingers crossed).