It looks like you're new here. If you want to get involved, click one of these buttons!
I think I might be able to help some of you. I bought a used 2002 Denali with 130k miles.I started having the stalling issue within the first couple weeks of owning it. It would stall about every 2 weeks when approaching a stop light, stop sign or sitting idle. It would always restart within a minute. Problem was that it always happened while my wife was driving it. The last time it would not restart. I had to meet her and push it to the side of the road. I had it be towed to the dealership and they called me the next day and told me that it was the fuel pump and it was going to be $1300+. I got them to drop it down to $1250 if they didn't replace the fuel pump which I had already done. I was shocked at the price. I just replaced the fuel pump on my '69 cougar for $20. That's not progress. Anyways, I had to have the work done after they promised me that this would cure my stalling issue. We'll a few weeks later I was driving it and it stalled in a drive-thru. I had to have the staff help push me out of line. While sitting there I noticed that the dummy light was on for low fuel even though I knew I had 3/4 of a tank. I also noticed that all my gauges were dead. So I knew it was something electrical. I removed the key so I didn't kill the battery. After a few minutes I put the key back in and all the gauges came back and it started. I was about 5 minutes from the dealership so I headed there. It died about 4-5 times on the way there and each time I stopped, removed the key, put the key back and it would restart.I was leaving town so I told the dealership they would have it for a week. Well a week went by and they could not reproduce the problem and they were hinting to me that they wanted me to take it back. That's when I started doing my research and found this webpage. I forwarded it to them, I asked them if they did some of the things that were mentioned here. I had to tell them to just leave it running until it occurred. They seemed to care less. Finally after a week and a half before they finally got it to happen again. A few days after that they diagnosed the problem. They said it was the PCM board. They said they were getting faulty readings from it when it stalled. So I spent another $600 for a replacement. This was with a discount for their charging me $1300 for a fuel pump that might not of needed to be replaced. The good news if that it has not stalled since. It has been about 3 months w/o stalling. Boy do I miss my Expedition.
A reporter would like to speak to an owner of a GM car who has had a recent experience with a dealer service department during recalls. If you own a GM car, even one that was not included in the recent recalls, and you've been able to make a service appoint with no problem, or if the recalls have complicated your ability to make a service appointment, please send your daytime contact info to email@example.com no later than Wednesday, Aug 6, 2014 at 4 p.m. PT/7 p.m. ET.
Need help navigating? firstname.lastname@example.org - or send a private message by clicking on my name.
Share your vehicle reviews
Help | About Us | Contact Us | Careers | Affiliate Program | Dealer Center | Privacy Statement | Visitor Agreement | Membership Agreement
Your Ad Choices | Site Map | Glossary | Mobile | Developers
© Edmunds.com, Inc.